Merida20.96689000,
-89.61943300,
Calle 61 Num 474 X 54 Y 56 Col. Centro(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Nacional Mérida is consistently lauded for its prime location in the heart of Mérida, making it a top choice for travelers wishing to explore the city's attractions, shopping districts, and cultural sites on foot. This centrality, paired with a peaceful ambiance, provides guests with an ideal base for both exploration and relaxation. The hotel's cleanliness and attractive facilities receive positive remarks, particularly alongside the friendly and attentive staff who contribute significantly to a welcoming atmosphere.
Guests have mixed feelings regarding the hotel's breakfast offerings. The quality and taste are praised, yet some find the options limited or overly priced compared to local venues. Service inconsistencies and logistical issues are occasionally noted, though the restaurant staff's accommodation for specific guest requests demonstrates a commitment to personalized service.
Room experience varies, with many guests enjoying spacious, comfortable, and clean accommodations. However, some rooms lack sufficient ventilation, leading to occasional odor issues. The condition of beds and linens is generally positive, though updates in some areas could enhance guest comfort.
The pool is highlighted as a charming feature, providing a romantic and relaxing environment despite being small. While some maintenance and cleanliness concerns are mentioned, the area generally receives favorable reviews. Similarly, the wifi experience is mixed, with some guests benefiting from excellent connectivity and others facing unreliable service.
Overall, Hotel Nacional Mérida presents itself as a clean and reasonably priced option with an impressive cost-benefit ratio. Despite some inconsistencies, particularly regarding perceived four-star amenities and occasional service gaps, the friendly, helpful staff and excellent location make it an attractive choice for value-minded travelers. Show more
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Categories
Cheap Hotel
This hotel provides a central location and affordable rates. It is suitable for budget travelers seeking proximity to attractions.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double Room with Two Double BedsThis room features 2 double beds, air conditioning, cable TV, free Wi-Fi, telephone and garden and street views. The bathroom has hot water.
Executive Double Room with Two Double BedsSpacious room offers a sofa bed or a dining table
Guest Reviews
8.0
Very Good
Location
Hotel Nacional Mérida stands out as a prime choice for travelers who prioritize location above all else. Situated in the heart of Mérida, its guests consistently praise its central placement, noting the convenience of being just a short walk from the cathedral, main square, and other key attractions. The proximity to shopping areas, restaurants, and cultural sites provides tourists with easy access to explore the city on foot comfortably.
Travelers appreciate the peaceful ambiance combined with its central location, making it an ideal spot for those wanting to rest after a day of exploration. The hotel’s facilities are praised for their cleanliness and attractiveness, often accompanied by commendations for the friendly staff who are attentive to guest needs.
The convenience of parking within the central area is an added bonus, offering guests the choice to drive or stroll to nearby destinations. Overall, Hotel Nacional Mérida's strategic location in the historic center distinguishes it as a recommendable option for those looking to immerse themselves in the vibrant atmosphere of this beautiful and culturally rich city.
Breakfast
At Hotel Nacional Merida, the breakfast experience draws a mix of reviews from guests. Many commend the breakfast for its quality, describing it as delicious and the on-site restaurant as excellent for lunch and dinner. The breakfast is often appreciated for its good taste, with some guests highlighting its affordability. However, there are notes about the breakfast being a bit pricey compared to the local area, with some describing it as average or very limited. The continental breakfast, in particular, receives criticism for being minimalistic, with remarks about meager portions and indifferent service. Guests also mention logistical aspects, noting that breakfast starts at 8 am, which might feel late for some. Additionally, instances of guests not receiving breakfast or facing unavailability of restaurant services highlight occasional inconsistencies. Despite these mixed impressions, the restaurant staff's willingness to accommodate requests, such as storing a cake for a birthday celebration, speaks to a level of personalized service that some might find appealing. Overall, while the breakfast experiences vary, there are certainly elements that are well-received by guests.
Rooms
Hotel Nacional Merida offers a mixed experience when it comes to its rooms, with a general trend towards spacious and comfortable accommodations. Numerous guests have highlighted the spaciousness of the rooms, often paired with compliments on comfort and cleanliness. The rooms are described as having ample space, with some offering large beds and showers, contributing to a pleasant stay overall.
However, there are a few recurring issues that guests have noted. Some rooms lack ventilation, particularly in the bathrooms, resulting in a musty or damp smell upon entry. The state of the mattresses and beds has been less favorably received, with some finding them creaky or unsupportive. Additionally, the condition of certain rooms may not meet all guests' expectations, occasionally described as neglected or deteriorated. The TV and air conditioning can pose challenges too, as guests sometimes struggle with remote controls that do not work properly.
On a positive note, the staff at Hotel Nacional Merida is often praised for their friendliness, enhancing the overall hospitality experience. Additionally, while some facilities, like the small pool, are noted to be modest, they still provide a satisfactory level of enjoyment and comfort. Overall, Hotel Nacional Merida presents a blend of commendable spaciousness and comfort with some areas that may benefit from attention and improvement.
Beds
Hotel Nacional Merida offers guests a generally pleasant experience when it comes to resting, with many praising the comfort of the beds. A substantial number of guests have highlighted the beds as being very comfortable, allowing for a good night's sleep. Several reviews also point out the excellent pillows that contribute to the overall comfort. Rooms typically feature large beds, which impress many visitors—clear evidence of the hotel's commitment to providing ample space for relaxation.
However, while many guests appreciate the beds' comfort, a few have noted that the mattresses could be improved. Some have mentioned issues with overly small beds and mattresses that felt sunk and uncomfortable. Additionally, the beds and pillows sometimes seem old and could use updates, according to several reviews. Despite these concerns, the linens and bedspreads are often described as clean, though the bedspreads occasionally resemble curtains more than traditional bedding.
The staff's friendliness also enhances the comfort of the experience, rounding off the hotel stay with attentive service. Overall, Hotel Nacional Merida seems to prioritize guest comfort with its spacious rooms and generally favorable bedding, though an occasional refresh of the mattresses and linens might elevate the sleep experience further.
Cleanliness
Hotel Nacional Merida has garnered a mix of feedback regarding its cleanliness. On a positive note, many guests appreciate the hotel's overall cleanliness, highlighting clean and comfortable rooms, well-maintained facilities, and attractive amenities such as a tidy pool and lobby area. The staff is frequently praised for their friendly and attentive service, ensuring the rooms are regularly cleaned with fresh sheets and towels provided. This attention to cleanliness and service is complemented by the hotel's convenient location near the historic center, offering good value for its price.
However, some reviews mention lapses in cleanliness in certain areas, such as the lobby bathrooms and pool area, with specific mentions of unfavorable odors and late cleaning services. Instances of cobwebs, mold, and other overlooked cleaning details also suggest a need for improved supervision. While the hotel's overall conditions are generally acceptable, a few guests note signs of wear and maintenance issues like malfunctioning bathroom doors and minor plumbing smells. Addressing these concerns could enhance the guest experience, aligning service with the positive aspects noted by many visitors.
Staff
Hotel Nacional Merida is frequently praised by guests for its notably friendly and attentive staff. The team, especially in the restaurant, garners commendations for their excellent service attitude. They are described as proactive, resourceful, and quick to address any requests or details, creating a welcoming atmosphere throughout the hotel. The reception staff, particularly during the day, are highlighted as being outstanding in their service. Guests appreciate the kindness and attentiveness offered, often making their stay more enjoyable. However, there are some notes of inconsistency, with a few guests mentioning less attentive or unprofessional interactions. Despite these occasional drawbacks, the overall impression of the staff remains largely positive, with many guests leaving satisfied with the level of service provided.
Wi-Fi
The wifi experience at Hotel Nacional Merida has been mixed based on guest reviews. Some guests have praised the hotel for having an excellent wifi signal, noting that the internet worked very well and was free, with good connectivity available in the rooms. Despite these positive experiences, other guests encountered unreliable wifi, with some reporting no connection during their stay and, in certain instances, access only available in the hallway. These varied experiences suggest that while some areas of the hotel may offer robust internet access, consistent connectivity might not be guaranteed throughout the entire property.
Pool
Hotel Nacional Merida offers a pool experience that has been met with both appreciation and some critique. On the positive side, guests have found the pool area to be an attractive and pleasing feature of the hotel, describing it as beautiful and very nice. The ambiance around the pool is noted to be phenomenal, especially for couples seeking a romantic getaway, providing absolute relaxation in a pleasant environment. The pool, though small, has been enjoyable, offering a delightful reprieve from the heat. Additionally, the flexible hours of operation have been appreciated, allowing guests to make the most of their time.
However, some guests raised concerns about cleanliness, with mentions of the pool appearing dirty and undergoing maintenance. There were also remarks about the absence of a railing and an untidy pool area. Given these mixed reviews, it seems that while the pool has potential and charm, attention to cleanliness and maintenance could enhance the overall experience for guests.
4 Star
Hotel Nacional Merida offers a clean and pleasant stay that resonates well with travelers seeking good value for money. Despite varied opinions on its four-star rating, guests frequently found the hotel's pricing to be a compelling reason to visit, often citing an impressive cost-benefit ratio. The welcoming and accommodating staff further enhances the experience, making it a place many would consider returning to. However, the hotel's claim to be a four-star establishment is met with some skepticism due to maintenance issues and inconsistencies with dining options, as the restaurant may not always be open, limiting food availability. Overall, for those prioritizing affordability and friendly service, Hotel Nacional Merida is a worthy choice.
Yes, Hotel Nacional Merida has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Nacional Merida.
No, Hotel Nacional Merida doesn't allow dogs.
No, parking facilities aren't available at Hotel Nacional Merida.