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Summary of reviewsHotel Margarita stands out with its prime location in the heart of Mérida, offering guests easy access to the city's main attractions and a charming old-world atmosphere. Visitors consistently praise the proximity to landmarks like the central square and cathedral, as well as the convenience of the nearby ADO bus terminal. The hotel staff is frequently commended for their friendliness and attentiveness, creating a welcoming and hospitable environment for guests.
While the cleaning staff generally maintains clean rooms, the hotel faces challenges in room condition and maintenance, with dated facilities and occasional inconsistency in housekeeping standards. Some guests note issues such as maintenance problems and noise in street-facing rooms, indicating areas needing improvement. However, the cleanliness of beds and sheets is often appreciated, offering some comfort to travelers.
The internet service at Hotel Margarita presents connectivity challenges, particularly on higher floors, although some guests find satisfactory access near the reception area. Parking availability is a mixed experience; guests value the security of free parking despite difficulties with the limited space and layout.
Bed quality varies significantly, with opinions ranging from appreciation for cleanliness to discomfort due to hard or worn mattresses. Despite these varied experiences, the hotel's dedication to cleanliness and customer service remains a notable aspect, making Hotel Margarita an appealing choice for visitors seeking a warm and convenient stay in Mérida. Show more
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Categories
Cheap Hotel
This hotel has affordable rooms. Its location is central, providing an easy access to explore the city.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Small Hotel
Room Types
Standard Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 3 beds.
Standard Two Beds This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
StandardThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Deluxe RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
Location
Hotel Margarita offers a prime location that consistently earns praise from its guests. Situated in the vibrant heart of Mérida, the hotel is just a short stroll from the city's main attractions, including the central square and the majestic cathedral. Its proximity to both the center and the ADO bus terminal makes it an ideal choice for those seeking convenience and accessibility during their stay. Guests appreciate the ease with which they can explore local highlights such as Parque Central and Parque Santa Lucía, while enjoying a charming old-world atmosphere. Additionally, the attentive reception staff enhances the experience, ensuring that visitors feel welcomed upon arrival. For travelers looking to explore Mérida with minimal hassle and maximum enjoyment, Hotel Margarita's superb location is a distinguishing feature that sets it apart.
Rooms
At Hotel Margarita, guest experiences of the rooms offer a varied picture with elements of satisfaction and areas needing improvement. The cleaning staff ensures that several rooms are well-organized and spotless, as some travelers appreciated finding their accommodations clean with functioning air conditioning. Yet, the overall condition of the rooms leaves much to be desired, especially when contrasting the guest experiences with the hotel's promotional images. Many visitors found the rooms much smaller and more cramped than anticipated, with some encountering maintenance issues that detract from the overall comfort. Several reviews pointed out dated facilities, including old windows, missing curtains, and poor upkeep, which lend the hotel a worn appearance. Noise can be a problem, particularly for street-facing rooms, adding to the complications of hard beds and outdated bedding that could use more attention. Despite the dedication to cleanliness, the reported lack of consistent room maintenance highlights an area for improvement to enhance guest satisfaction.
Beds
Hotel Margarita's guests have shared mixed experiences regarding the quality and comfort of the beds. While some reviews highlight the cleanliness and nice sheets, others bring attention to difficulties faced by some guests. The mattresses are mentioned as a point of contention, with some describing them as hard or sunk on one side, leading to discomfort. Several guests found the beds uncomfortable, particularly when accommodating two people. Issues such as older beds or mattresses in poor shape were also noted. Additionally, a concern about cleanliness was raised with reports of cockroaches. Overall, bed experiences at Hotel Margarita vary widely, indicating a mix of good upkeep with noticeable room for improvement in comfort and maintenance.
Cleanliness
Hotel Margarita receives mixed reviews regarding its cleanliness. Guests often note the rooms as being clean with comfortable accommodations, highlighting the cleanliness of the beds and sheets as a particular strength. Despite these favorable comments, there are significant concerns about the hotel's facilities. Issues with maintenance are noted, especially in the bathrooms, which are described as dated and often emitting unpleasant odors. Some guests have reported dirty rooms and neglected hallways, with observations of details like dead insects and dirt in various areas, including the bathroom fixtures. While there are clear instances of thorough cleaning and attention, the overall impression is marred by inconsistent housekeeping standards and a pressing need for facility maintenance.
Staff
Nestled within a beautiful old location, Hotel Margarita offers a warm and inviting atmosphere predominantly shaped by its commitment to excellent customer service. Guests consistently highlight the friendliness and kindness of the staff, from reception to service personnel, who ensure a welcoming stay with their attentive and helpful demeanor. Visitors frequently praise the staff's warm treatment and their willingness to assist with various needs, fostering a truly hospitable environment throughout the hotel. Despite occasional concerns regarding competency and isolated instances of less favorable reception experiences, the hotel largely maintains a reputation for very friendly service. The consistent emphasis on kindness and supportive interactions from the staff makes Hotel Margarita a notable choice for travelers seeking a genuinely amiable accommodation experience.
Wi-Fi
Hotel Margarita presents challenges when it comes to reliable internet access. Guests have reported frequent issues with connectivity, particularly on the upper floors where connecting to Wi-Fi proves difficult. Many guests find that the Wi-Fi disconnects every few minutes, leading to a frustrating experience. Despite these problems, some visitors have found the internet service satisfactory, especially when accessed from the reception area. Overall, while there are issues with connectivity in certain parts of the hotel, there is limited access available.
Parking
Hotel Margarita enjoys a strategic location close to the center, providing convenient access to nearby attractions. Guests appreciate the availability of free parking, which offers a sense of security. Despite its advantages, guests frequently note the limited size and cumbersome layout of the parking area. The on-site parking accommodates only a few vehicles, often requiring them to park in a way that necessitates moving cars to allow others to exit. Additionally, guests sometimes find themselves utilizing an alternative parking location a couple of blocks away, which also faces capacity issues. Despite these challenges, many visitors are grateful for the provision of parking space, reflecting its helpfulness in easing their stay.
No, Hotel Margarita doesn't have any pool.
No, a spa isn't available at Hotel Margarita.
Yes, Hotel Margarita welcomes dogs.
Yes, parking facilities are available at Hotel Margarita.