Hotel Aventura

Merida 20.96897700, -89.63291900 , Calle 61 580, Barrio De Santiago, Centro, (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Aventura is centrally located in Mérida, making it an excellent choice for guests looking to explore the city's vibrant culture. Its proximity to the ADO bus terminal and Mérida’s plaza ensures convenient access to key attractions and public transportation, while still offering a quiet retreat on a busy avenue. The hotel is often praised for its cleanliness and warm, friendly service, enhancing the overall guest experience despite mixed reviews in some areas.

Rooms at Hotel Aventura are uniformly clean, though often described as compact or cramped. While some guests have noted issues with lighting, outdated furniture, and occasional malfunctioning amenities, others have enjoyed the charming presence of the hotel’s resident cat, Pancho, which adds a homely touch. The staff receives commendations for their kindness and helpfulness, fostering a family-like atmosphere that makes guests feel welcome. However, there are occasional reports of inconsistency in service quality.

In terms of cleanliness, while many areas are well-maintained daily, there are instances of neglected maintenance resulting in unpleasant odors or occasional cleanliness issues. Despite these concerns, beds are often described as super comfortable by some guests, though others find them too firm or worn out, revealing a divided opinion on bed comfort.

WiFi services similarly present a mixed bag, with some guests enjoying good connectivity and others experiencing weak signals. Improving these variable aspects could significantly enhance the overall stay for future guests. Despite some noted areas for improvement, Hotel Aventura remains a popular choice for its prime location, warm staff, and the value it offers in exploring the rich culture of Mérida.
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Categories
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. Its location and the availability of internet access cater to the needs of modern travelers.

Cheap Hotel

Small Hotel

Room Types
Standard This air-conditioned double room is comprised of a TV with satellite channels and a private bathroom. The unit has 1 bed.

Standard Triple This air-conditioned triple room includes a TV with satellite channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
7.0
Good
Location
Hotel Aventura enjoys a prime location that has been positively highlighted by guests for its convenience and accessibility. Nestled in the city center, the hotel is just a short distance from notable points of interest such as the ADO bus terminal and Mérida’s vibrant plaza. The central position of the hotel makes it an ideal base for explorers, a mere 10 to 15 minute walk from the bustling city core allows guests to immerse themselves in local culture with ease. Access to public transportation is also simple from this advantageous spot. While situated on a busy avenue, the hotel offers a comfortable and quiet stay, ensuring a restful experience after a day of sightseeing. Cleanliness and friendly service further enhance the appeal of Hotel Aventura. While there are a few mentions of less-than-perfect aesthetic aspects of the location, the overwhelming consensus is that the convenient and central placement makes this hotel a great choice for visitors looking to explore Mérida and Chetumal.

Rooms
Hotel Aventura presents an eclectic mix of impressions when it comes to its rooms. While all rooms are consistently noted for their cleanliness, they come with a range of limitations. The accommodation is described as compact, sometimes considered cramped for the price. Many rooms face issues such as inadequate lighting and outdated furniture, with some mentions of malfunctioning amenities like TVs and air conditioning. The bedding and overall room condition sometimes leave guests dissatisfied, with complaints of uncomfortable mattresses and a few reports of uninviting odors. Despite these setbacks, guests do appreciate the hotel's resident cat, Pancho, who seems to brighten their stay. Overall, while the hotel is at some distance from the center, it suits those who don't mind a bit of walking, but potential guests may want to set realistic expectations regarding the room conditions.

Beds
The beds at Hotel Aventura have received a mixed response from guests. Some found the mattresses to be comfortable and the beds super comfortable overall, providing an acceptable sleeping experience. However, many guests expressed concerns about the condition and quality of the beds. Common complaints included mattresses being worn out, thin, and uncomfortably firm, often described as hard or stone-like. Guests also noted issues with sunken mattresses forming body-shaped holes, concrete bed bases, and a general lack of privacy around the beds. Additionally, there were mentions of inadequate pillows and concerns about the hygiene of the beds. The feedback suggests that improvements in mattress quality and bed comfort could significantly enhance the guest experience at Hotel Aventura.

Cleanliness
Hotel Aventura has received mixed reviews regarding its cleanliness. Many guests have praised the hotel for its clean facilities, noting that everything is cleaned daily, which offers good value for money. Positive remarks were made about the cleanliness of certain areas and the friendliness of the hosts, contributing to a welcoming experience for some visitors. However, numerous reviews highlighted significant cleanliness issues that raise concerns. Guests reported dirty rooms, stained and dusty sheets, mold, and unpleasant odors, with some rooms infested with bugs, including bed bugs. Maintenance was also a common concern, as several areas showed signs of neglect, such as low water pressure in showers and non-functioning amenities. While the location of the hotel is considered good, and the beds are described as super comfortable by some, the overall atmosphere is likened to a boarding house with poor sound isolation. The mixed experiences suggest that while the hotel has potential, there are critical areas for improvement to ensure a consistently pleasant stay.

Staff
Hotel Aventura garners diverse opinions regarding its staff, with many guests applauding their friendliness and readiness to assist. The personnel are frequently described as very kind, attentive, and polite, often going out of their way to help guests feel at home. There are mentions of excellent service and a family-like atmosphere, contributing to a welcoming environment where guests often feel a personal connection. The staff also tends to practical matters, such as storing luggage on the last day, and is appreciated for their informative and courteous demeanor.

However, reviews also highlight some inconsistencies in service, with isolated incidents of staff being uninterested in addressing issues or exhibiting rude behavior, such as in cases related to language barriers or disagreements over pricing. While many staff members are praised for their attentiveness, others have been critiqued for their lack of initiative in solving certain problems. Overall, the hotel's team is often viewed positively, creating a generally warm and inviting atmosphere for visitors.

Wi-Fi
The reviews for Hotel Aventura highlight a mixed experience when it comes to the WiFi service. While some guests found the WiFi to work well, others reported issues such as poor signal and internet connection in their rooms. Despite some drawbacks, there were positive mentions indicating that the WiFi was sufficient for staying connected, albeit not particularly fast. Overall, guests experienced variability in the quality of the WiFi, with some enjoying a better connection than others.


No, Hotel Aventura doesn't have any pool.

No, a spa isn't available at Hotel Aventura.

No, Hotel Aventura doesn't allow dogs.

No, parking facilities aren't available at Hotel Aventura.

No, Hotel Aventura doesn't have a gym.

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