Holiday Inn & Suites - Merida La Isla by IHG
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Summary of reviewsHoliday Inn & Suites - Merida La Isla by IHG is highly regarded for its prime location, outstanding staff service, and excellent accommodations. Situated in one of Mérida’s exclusive northern areas, the hotel offers convenient access to shopping, dining, and sightseeing, as it is located across from Plaza La Isla and near the Isla Auditorium. This ideal location makes it a favorite for event participants and tourists seeking tranquility and easy transportation.
Guests often praise the hotel’s breakfast offering for its variety and quality, featuring traditional dishes and made-to-order options. While improvements such as more natural juices and better coffee could enhance the experience, the breakfast is generally considered a satisfying start to the day.
The rooms at the hotel are frequently highlighted for their comfort, with many guests appreciating the exceptional beds and pillows that ensure a restful stay. The modern, spacious, and clean facilities are well-received, although some improvements could be made regarding room readiness and lighting. Overall, the hotel’s comfort and aesthetics contribute to a pleasant experience.
Cleanliness is another area where the hotel earns positive feedback, with its newness contributing to a spotless environment and secure facilities. However, occasional lapses in housekeeping services were noted. Nonetheless, the hotel mostly upholds a high standard of cleanliness.
Service is a standout feature, with the staff consistently praised for their professionalism, friendliness, and attentiveness. Team members, particularly those like Reyna and Leticia, are noted for going above and beyond to enhance the guest experience.
For those traveling by vehicle, the hotel offers ample parking options, though larger vehicles might face limitations due to low clearance in the underground lot.
In conclusion, Holiday Inn & Suites - Merida La Isla by IHG is highly recommended for travelers seeking a comfortable and convenient stay in Mérida, renowned for its strategic location, exceptional service, and quality accommodations.
Categories
Guests often praise the hotel’s breakfast offering for its variety and quality, featuring traditional dishes and made-to-order options. While improvements such as more natural juices and better coffee could enhance the experience, the breakfast is generally considered a satisfying start to the day.
The rooms at the hotel are frequently highlighted for their comfort, with many guests appreciating the exceptional beds and pillows that ensure a restful stay. The modern, spacious, and clean facilities are well-received, although some improvements could be made regarding room readiness and lighting. Overall, the hotel’s comfort and aesthetics contribute to a pleasant experience.
Cleanliness is another area where the hotel earns positive feedback, with its newness contributing to a spotless environment and secure facilities. However, occasional lapses in housekeeping services were noted. Nonetheless, the hotel mostly upholds a high standard of cleanliness.
Service is a standout feature, with the staff consistently praised for their professionalism, friendliness, and attentiveness. Team members, particularly those like Reyna and Leticia, are noted for going above and beyond to enhance the guest experience.
For those traveling by vehicle, the hotel offers ample parking options, though larger vehicles might face limitations due to low clearance in the underground lot.
In conclusion, Holiday Inn & Suites - Merida La Isla by IHG is highly recommended for travelers seeking a comfortable and convenient stay in Mérida, renowned for its strategic location, exceptional service, and quality accommodations.
Hotel near Golf Courses
While specific golf amenities are not highlighted, its location in Merida provides convenient access to nearby golf courses, making it a suitable option for golf enthusiasts seeking a comfortable and reliable stay.
Business Hotel
This hotel offers standard business amenities. Specific details about meeting spaces are not available in the provided data, its brand affiliation suggests adequate facilities for business needs.
Hotel with Gym
This Holiday Inn includes a fitness center. It caters to guests who want to maintain their fitness regimen while traveling.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Holiday Inn & Suites - Merida La Isla by IHG boasts an enviable location in one of Mérida's most exclusive and emerging northern areas. Its prime positioning across from Plaza La Isla and proximity to major highways make it exceptionally convenient for guests interested in shopping, dining, and sightseeing. The area is noted for its tranquility and safety, providing a serene environment for visitors. Many have highlighted the advantage of being close to the Isla Auditorium, making it an ideal choice for event participants. Guests appreciate the comfort of the hotel, particularly the beds, as well as the excellent service provided by the staff. Though there have been occasional discrepancies in housekeeping, the hotel's overall appeal is magnified by its optimal location, ensuring easy access to entertainment, amenities, and transportation in Mérida.
Nestled in the heart of Merida, Holiday Inn & Suites - Merida La Isla by IHG offers a breakfast experience that is generally rated positively by guests. Many visitors have praised the breakfast buffet for its delightful array of foods, including mouthwatering traditional dishes and made-to-order eggs. The quality of the food, along with the attentive service, leaves guests satisfied and often exceeds expectations.
While the breakfast is considered very good by most, some mention that a bit more variety could enhance the experience. Guests have pointed out that the juices are not natural and the coffee could be improved, but this does not significantly detract from the overall enjoyment. Despite these minor critiques, the breakfast buffet service is often described as definitely worth it, providing a worthwhile start to the day in Merida. Additionally, guests appreciate the inclusion of breakfast in their stay, although there was a noted issue where breakfast was only honored for two guests instead of four, requiring additional payment.
In summary, the breakfast at Holiday Inn & Suites offers a generally satisfying experience with varied and tasteful selections, complemented by commendable service. It does have room for improvement in certain areas, but it remains a positive aspect of the guest experience overall.
The guest reviews for Holiday Inn & Suites - Merida La Isla by IHG highlight several positive aspects of the hotel rooms that visitors find appealing. Guests frequently mention the comfort of the rooms, noting that both the beds and pillows are exceptionally comfortable, facilitating a restful stay. The rooms are generally perceived as modern, elegant, and spacious, contributing to an overall pleasant experience. Many guests appreciate the cleanliness and newness of the facilities, with the hotel maintaining high standards in room conditions.
The location of the hotel receives positive remarks, indicating that it is conveniently situated for guests. Some guests shared delightful experiences, such as arriving to find the room decorated with a birthday treat, showcasing the hotel's attention to personal details.
However, there are a few areas where improvement is suggested. Some guests noted issues with room readiness and cleanliness, including instances of unclean carpets and items left out of place. The lighting in the rooms at night could be improved, as some guests found it to be dim. Additionally, while the rooms generally offer comfort, the air circulation relies solely on air conditioning, which might not be ideal for all guests. A few guests experienced delays in receiving additional amenities like irons and extra towels, which were not immediately available in the rooms. Despite these minor setbacks, overall feedback emphasizes the hotel's comfort, modern aesthetics, and strategic location, making it a reliable choice for travelers seeking a comfortable stay.
The Holiday Inn & Suites - Merida La Isla by IHG consistently receives positive feedback for its exceptional beds. Guests frequently highlight the beds as being super comfortable, with many emphasizing the overall comfort and softness. The beds and pillows are often described as the best for resting, which contributes significantly to the overall comfort of the stay. While the majority of reviews praise the quality of the beds, a couple of suggestions mention the potential for improvement with softer pillows and cotton sheets. Nonetheless, the combination of comfortable beds, efficient showers, and clean rooms ensures a restful and pleasant experience for guests.
Holiday Inn & Suites - Merida La Isla by IHG is often praised for its overall cleanliness and prime location. Many guests have pointed out that the rooms are generally very clean and comfortable, offering a reasonably priced option for travelers. The newness of the hotel contributes to its spotless environment, with excellent facilities and secure access further enhancing the experience. Guests commend both the staff's attentiveness and the attention to cleanliness throughout the hotel.
However, feedback on the cleanliness is not unanimously positive. A number of guests raised concerns regarding specific areas, such as carpets and bathroom fixtures, which were not up to their expectations. Some experienced lapses in room cleaning services, including delays in trash removal and finding worn towels. Despite these occasional issues, the majority of reviews reflect a comfortable and clean stay, with guests appreciating its convenient location across from Plaza la Isla.
Holiday Inn & Suites - Merida La Isla by IHG boasts an outstanding reputation for its exceptional service, reflecting the professionalism and kindness of its staff. Guests consistently praised the friendly and attentive nature of the hotel team, from the front desk to the restaurant, highlighting individuals like Reyna and Leticia for their remarkable contributions. The staff's constant willingness to assist and their courteous demeanor enhanced the overall experience, leaving guests with a sense of being welcomed and valued. While the hotel's prime location near La Isla shopping center adds convenience, it’s the commendable service that truly resonates with visitors, making them feel at home and well-cared for. With clean facilities and a team that consistently goes above and beyond, the hotel stands out as an excellent choice for travelers seeking comfort and genuine hospitality.
Holiday Inn & Suites - Merida La Isla by IHG offers several parking options for guests, with a good-sized, covered parking area that typically provides ample capacity. Despite these benefits, visitors may experience some challenges. During business events, parking can become limited, and the underground parking lot is noted to be quite low, making it potentially unsuitable for larger vehicles like trucks with trailers. Additionally, only one elevator services the parking area, which can be an inconvenience. The approach to the hotel and its parking facilities may also present some discomfort due to unsightly stone roads. Despite these concerns, the hotel generally ensures that guests find adequate parking spaces.
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Location
Breakfast
While the breakfast is considered very good by most, some mention that a bit more variety could enhance the experience. Guests have pointed out that the juices are not natural and the coffee could be improved, but this does not significantly detract from the overall enjoyment. Despite these minor critiques, the breakfast buffet service is often described as definitely worth it, providing a worthwhile start to the day in Merida. Additionally, guests appreciate the inclusion of breakfast in their stay, although there was a noted issue where breakfast was only honored for two guests instead of four, requiring additional payment.
In summary, the breakfast at Holiday Inn & Suites offers a generally satisfying experience with varied and tasteful selections, complemented by commendable service. It does have room for improvement in certain areas, but it remains a positive aspect of the guest experience overall.
Rooms
The location of the hotel receives positive remarks, indicating that it is conveniently situated for guests. Some guests shared delightful experiences, such as arriving to find the room decorated with a birthday treat, showcasing the hotel's attention to personal details.
However, there are a few areas where improvement is suggested. Some guests noted issues with room readiness and cleanliness, including instances of unclean carpets and items left out of place. The lighting in the rooms at night could be improved, as some guests found it to be dim. Additionally, while the rooms generally offer comfort, the air circulation relies solely on air conditioning, which might not be ideal for all guests. A few guests experienced delays in receiving additional amenities like irons and extra towels, which were not immediately available in the rooms. Despite these minor setbacks, overall feedback emphasizes the hotel's comfort, modern aesthetics, and strategic location, making it a reliable choice for travelers seeking a comfortable stay.
Beds
Cleanliness
However, feedback on the cleanliness is not unanimously positive. A number of guests raised concerns regarding specific areas, such as carpets and bathroom fixtures, which were not up to their expectations. Some experienced lapses in room cleaning services, including delays in trash removal and finding worn towels. Despite these occasional issues, the majority of reviews reflect a comfortable and clean stay, with guests appreciating its convenient location across from Plaza la Isla.
Staff
Parking
No, Holiday Inn & Suites - Merida La Isla by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn & Suites - Merida La Isla by IHG.
No, Holiday Inn & Suites - Merida La Isla by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn & Suites - Merida La Isla by IHG.
Yes, Holiday Inn & Suites - Merida La Isla by IHG has a gym.
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