Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG, garners positive reviews for several aspects, making it a favored choice among visitors. The location receives high praise for its proximity to Graceland, providing an ideal spot for Elvis Presley fans. Guests also appreciate the convenient shuttle service to Graceland and the secure, gated parking that adds to their peace of mind. The hotel is positioned well relative to the airport and major Memphis attractions, enhancing the overall convenience for travelers.
Breakfast at this hotel is often described as exceptional with a good variety of quality options like warm iced cinnamon buns and vegetable omelets. The friendly and helpful breakfast staff, particularly a server named Hattie, contributes significantly to the positive dining experience.
Guest rooms are frequently noted for their cleanliness, spaciousness and contemporary appearance. Many visitors highlight the modern amenities, including large TVs and comfortable beds. However, some areas, such as the carpets and certain furnishings, could benefit from more diligent upkeep.
Cleanliness overall receives mixed reviews. While many guests are satisfied with the state of their rooms and communal areas like the gym and bathrooms, recurring issues with dirty carpets and occasional bathroom cleanliness flaws have been noted.
The staff at the hotel consistently earn high marks for their friendliness and willingness to assist. Exceptional service from individuals such as Ms. Duffie, Tori, Cortez, Sawyer, Tonya, Maurice and the general manager Tina significantly enhance guest satisfaction.
The hotel's wifi service is generally well-regarded, providing reliable and speedy connectivity for most visitors, although there are occasional reports of connectivity issues.
Reactions to the indoor, guitar-shaped pool are mixed. While many appreciate its unique design and secure setting, concerns about cleanliness and maintenance issues such as murky water or lack of towels have been noted.
Parking is another strong point with secure, gated parking facilities that are easy to access and provide peace of mind. The availability of free parking and a complimentary shuttle service to Graceland further add to the hotel's appeal.
Guests generally find the beds comfortable and the linens clean, although there are occasional complaints about the firmness of the beds, thin sheets or noisy springs.
As a three-star establishment, the hotel meets the expectations of most visitors, offering clean accommodations, caring staff and a good overall stay despite some minor maintenance issues.
For business travelers, the hotel provides useful amenities such as business meeting rooms and a conducive environment for working, although some guests pointed out limitations like airport noise and other practical challenges.
Accessibility features such as ADA rooms, wheelchair access and ramp access were positively mentioned, though some areas still need improvement to be fully accessible.
In summary, the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv offers a convenient and comfortable stay, particularly excelling in service, location and breakfast offerings, making it a solid choice for both casual visitors and business travelers looking to explore Memphis.
Categories
Breakfast at this hotel is often described as exceptional with a good variety of quality options like warm iced cinnamon buns and vegetable omelets. The friendly and helpful breakfast staff, particularly a server named Hattie, contributes significantly to the positive dining experience.
Guest rooms are frequently noted for their cleanliness, spaciousness and contemporary appearance. Many visitors highlight the modern amenities, including large TVs and comfortable beds. However, some areas, such as the carpets and certain furnishings, could benefit from more diligent upkeep.
Cleanliness overall receives mixed reviews. While many guests are satisfied with the state of their rooms and communal areas like the gym and bathrooms, recurring issues with dirty carpets and occasional bathroom cleanliness flaws have been noted.
The staff at the hotel consistently earn high marks for their friendliness and willingness to assist. Exceptional service from individuals such as Ms. Duffie, Tori, Cortez, Sawyer, Tonya, Maurice and the general manager Tina significantly enhance guest satisfaction.
The hotel's wifi service is generally well-regarded, providing reliable and speedy connectivity for most visitors, although there are occasional reports of connectivity issues.
Reactions to the indoor, guitar-shaped pool are mixed. While many appreciate its unique design and secure setting, concerns about cleanliness and maintenance issues such as murky water or lack of towels have been noted.
Parking is another strong point with secure, gated parking facilities that are easy to access and provide peace of mind. The availability of free parking and a complimentary shuttle service to Graceland further add to the hotel's appeal.
Guests generally find the beds comfortable and the linens clean, although there are occasional complaints about the firmness of the beds, thin sheets or noisy springs.
As a three-star establishment, the hotel meets the expectations of most visitors, offering clean accommodations, caring staff and a good overall stay despite some minor maintenance issues.
For business travelers, the hotel provides useful amenities such as business meeting rooms and a conducive environment for working, although some guests pointed out limitations like airport noise and other practical challenges.
Accessibility features such as ADA rooms, wheelchair access and ramp access were positively mentioned, though some areas still need improvement to be fully accessible.
In summary, the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv offers a convenient and comfortable stay, particularly excelling in service, location and breakfast offerings, making it a solid choice for both casual visitors and business travelers looking to explore Memphis.
Accessible Hotel
This hotel offers accessible rooms, including Deluxe Queen Suites - Disability Access/Non-Smoking and Standard King Rooms with Roll-in Showers - Mobility Accessible. Accessible suites with mobility and accessible tubs are also available.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The location of the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd is highly praised by guests for its proximity to Graceland, which is described as a mere walking distance away. Guests repeatedly mention the convenience of being close to Graceland as a major highlight, making it an ideal spot for fans of Elvis Presley. Additionally, the hotel is in a good location relative to the airport, easing travel to and from Memphis.
Gated parking is another appreciated feature, contributing to a sense of security for visitors. Despite some comments about the surrounding area's sketchiness and safety concerns at night, the overall sentiment toward the hotel's location remains positive. Many reviewers appreciated the ease of accessing other Memphis attractions, including downtown and local barbecue spots.
The convenience of a shuttle service to Graceland enhances the guest experience, ensuring that getting around is simple and stress-free. Cleanliness and friendly staff are frequently mentioned, adding to the appeal of the hotel. The location is suitably set back from the main boulevard, providing a quieter environment while still being close to necessary amenities. This makes it an excellent choice for travelers looking to explore the heritage of Elvis Presley and enjoy the key sights of Memphis.
Guests at the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG, consistently praised the breakfast offered at the hotel. The breakfast menu is described as very good with many referring to it as amazing, excellent or even the best they had on their trip. The selection is reasonable and well-stocked throughout the service period, ensuring items remained hot and available. Highlights include warm iced cinnamon buns, biscuits and gravy and a real sausage option over turkey sausage. The vegetable omelet also received high praise.
Several reviews highlight the cleanliness and friendly, helpful breakfast staff, especially mentioning a server named Hattie who was noted for her excellent service. The breakfast area was described as cheerful, further enhancing the morning experience for guests.
There are a few negative points, such as the limited seating area, occasional long lines and instances where the pancake machine was down. Some guests felt the variety could be improved and there were mixed feelings about specific items like the orange juice and basic continental selections. Despite these minor issues, the overall sentiment toward the breakfast experience is overwhelmingly positive, making it a notable feature of the hotel stay.
The Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv offers a range of experiences with their guest rooms. Many visitors appreciate the clean and spacious accommodations, describing the rooms as modern, comfortable and big enough for families. Several reviews highlight the newly renovated and almost new appearance of the rooms with specific mentions of large TVs and nice showers enhancing the stay.
However, not all reviews paint a perfect picture. Some guests noted issues such as musty smells, dampness and the need for more thorough carpeting and general area cleaning. Certain rooms showed signs of being somewhat worn out with dated or stained carpets and a general sense of needing better upkeep in some cases.
Despite these drawbacks, the hotel maintains a relatively quiet environment with standard amenities expected from a Holiday Inn Express. The polite and friendly staff, along with a tidy gym and nice pool, contribute positively to the guest experience. Overall, those who stayed in recently updated or well-maintained rooms reported a satisfactory and comfortable stay.
Visitors to the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG have shared mixed opinions regarding the beds. Overwhelmingly positive feedback highlights that guests often found the beds to be comfortable with phrases such as comfortable beds, comfy beds and beds were very clean and comfortable appearing frequently in reviews. Many visitors appreciated the large size of the beds and noted the cleanliness and softness of the sheets.
However, some reviews indicated areas needing improvement. A few guests mentioned issues such as thin sheets, pillows not being comfortable and beds that were too firm or in need of replacement. In isolated instances, there were mentions of bed bugs, damp beds and bed springs making noise. Despite these concerns, the general sentiment suggests that most guests had a restful experience with plenty of praise for the overall comfort provided by the beds.
The reviews regarding the cleanliness of the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv present a mixed picture. On the positive side, many guests appreciated the hotel's overall cleanliness and found their rooms to be clean, comfortable and well-maintained. Phrases like "everything was clean," "clean hotel," "clean and comfortable," and "rooms were clean" are mentioned frequently. Guests also remarked positively on the tidy gym and clean grounds and bathrooms.
However, there is a recurrent theme of dissatisfaction regarding the state of the carpets and some in-room furnishings. Numerous reviews highlighted issues with "filthy carpets," "dirty floors," "foot marks," and stains on both the carpets and upholstery. Some guests noted specific cleanliness issues such as "hair on the bathroom floor," "dirty in our room," and a generally musty or mildew smell in certain areas, particularly hallways and rooms.
Additionally, several reviews pointed out problems with the cleanliness of the bathrooms, including stained walls, dirty tubs and sinks and dusty light fixtures. The hallways and elevators were also mentioned multiple times as areas needing more attention to cleanliness.
In summary, while the general sentiment about the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv is positive regarding overall cleanliness and comfort, the hotel appears to struggle with maintaining the carpets and in some cases, the bathrooms, up to the same standard.
Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd boasts a team of staff that consistently receives high praise from guests for their friendliness and helpfulness. Many guests highlighted the front desk personnel as particularly welcoming and accommodating, making check-in and other interactions smooth and pleasant. The breakfast area staff received commendation for their excellent service and several individual staff members, including Ms. Duffie, Tori, Cortez, Sawyer, Tonya and Maurice, were mentioned by name for their exceptional service.
Guests frequently described the staff as amazing, courteous and super friendly with many noting that they went out of their way to be helpful. The general manager, Tina, was also mentioned positively for her pleasant demeanor and involvement in guest experiences. While there were a few mentions of less positive interactions, these were exceptions in an otherwise overwhelmingly positive set of reviews.
Overall, the service quality at this hotel stands out with numerous affirmations of the staff's professionalism, politeness and willingness to assist, contributing significantly to guest satisfaction.
The Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG, generally receives positive feedback regarding its wifi service. Guests appreciate having secure wifi access in each room, which is often seen as reliable and speedy. Comments describe the wifi as good to superb, indicating a satisfactory browsing experience for many visitors. However, it’s worth noting that some reviews mention issues with wifi provision and occasional problems, pointing to inconsistencies. Despite these occasional hiccups, the overall sentiment leans towards a positive evaluation of the hotel's wifi.
The pool at the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel, has received mixed reviews. Many guests appreciated the guitar-shaped design, describing it as a cool and neat feature. Families and kids seemed to particularly enjoy their time at the pool, noting that it added an enjoyable aspect to their stay. The pool being indoors and the fact that the area felt secure were also highlighted positively.
However, there were several criticisms regarding the pool's cleanliness and maintenance. Visitors reported instances of the pool being dirty, murky or even closed. There were also mentions of the water being freezing cold and the occasional lack of towels. Despite these issues, some reviews noted that the pool was cleaned daily, providing a better experience when it was operational.
In summary, while the guitar-shaped pool has its charms and is loved by many, there are ongoing concerns about its upkeep and availability.
Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd offers a highly secure and convenient parking experience for its guests. The hotel's parking facilities are well-regarded for their security features, including camera surveillance and a locked, fenced and gated parking area. Guests frequently highlight the peace of mind provided by the secure, key card access to the parking lot.
The parking area is described as both tucked away and easy to access, ensuring convenience and safety. Availability of parking spaces is generally not an issue with guests noting that parking is always available and ample. The inclusion of free parking adds to the value of the stay and the gated parking area is particularly appreciated for its added security, especially for overnight stays.
Additionally, the hotel offers a complimentary shuttle service to Graceland, further enhancing the convenience factor for guests who prefer not to drive. Overall, the secure and easy parking situation significantly contributes to a positive guest experience.
The Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG, offers a generally nice and great stay with clean beds and caring staff. The hotel provides a comfort level and amenities that align with its three-star rating. Guests noted some maintenance issues, such as non-working TVs, but overall felt the facilities were good for a three-star establishment. While the hotel may be older and nothing particularly special, it met the expectations of most visitors, making it a place they would consider returning to.
The Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd offers several amenities appealing to business travelers. The hotel boasts a selection of business meeting rooms, specifically designed to cater to various needs, making it suitable for holding business sessions. The staff also receive positive remarks, contributing to a welcoming atmosphere, particularly with the delightful service during breakfast.
However, potential drawbacks include the noticeable airport noise, which may affect the overall comfort. Business facilities are somewhat limited with no dedicated business center and guest complaints about amenities such as broken televisions, power outages and a lack of free water. Additionally, practical concerns like a non-functional guest laundry and smoky hallways were noted.
Despite these issues, the hotel can still be seen as a viable option for business travelers looking for a convenient location and essential business meeting facilities in Memphis.
The Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv, an IHG Hotel, offers several accessible features that cater to guests with disabilities. The location is noted as easily accessible and there are specific facilities such as accessible rooms, ADA accessible rooms and wheelchair access. The hotel also provides ramp access and a handicapped accessible shower with some reports of water shooting out of the wall. Guests can utilize the convenient free shuttle service to and from the airport, as well as a shuttle to Graceland, enhancing overall mobility. However, it is important to note that some facilities were reported as not accessible and instances of a lack of full accessibility in other areas were mentioned. Despite a few drawbacks, the hotel's location and certain accessible features received positive feedback.
The outdoor pool at the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv offers a unique and charming experience due to its guitar shape, which several guests found to be a delightful and neat feature. The pool area itself is fenced and easily accessible, adding to the convenience for guests. The location of the pool is also a plus, being a nice addition to the hotel's amenities and within walking distance to Graceland. However, there were some concerns about the pool's cleanliness and size, as well as issues with it not always being open or operational. Despite these drawbacks, many found the pool to be a pleasant and enjoyable amenity during their stay.
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Location
Gated parking is another appreciated feature, contributing to a sense of security for visitors. Despite some comments about the surrounding area's sketchiness and safety concerns at night, the overall sentiment toward the hotel's location remains positive. Many reviewers appreciated the ease of accessing other Memphis attractions, including downtown and local barbecue spots.
The convenience of a shuttle service to Graceland enhances the guest experience, ensuring that getting around is simple and stress-free. Cleanliness and friendly staff are frequently mentioned, adding to the appeal of the hotel. The location is suitably set back from the main boulevard, providing a quieter environment while still being close to necessary amenities. This makes it an excellent choice for travelers looking to explore the heritage of Elvis Presley and enjoy the key sights of Memphis.
Breakfast
Several reviews highlight the cleanliness and friendly, helpful breakfast staff, especially mentioning a server named Hattie who was noted for her excellent service. The breakfast area was described as cheerful, further enhancing the morning experience for guests.
There are a few negative points, such as the limited seating area, occasional long lines and instances where the pancake machine was down. Some guests felt the variety could be improved and there were mixed feelings about specific items like the orange juice and basic continental selections. Despite these minor issues, the overall sentiment toward the breakfast experience is overwhelmingly positive, making it a notable feature of the hotel stay.
Rooms
However, not all reviews paint a perfect picture. Some guests noted issues such as musty smells, dampness and the need for more thorough carpeting and general area cleaning. Certain rooms showed signs of being somewhat worn out with dated or stained carpets and a general sense of needing better upkeep in some cases.
Despite these drawbacks, the hotel maintains a relatively quiet environment with standard amenities expected from a Holiday Inn Express. The polite and friendly staff, along with a tidy gym and nice pool, contribute positively to the guest experience. Overall, those who stayed in recently updated or well-maintained rooms reported a satisfactory and comfortable stay.
Beds
However, some reviews indicated areas needing improvement. A few guests mentioned issues such as thin sheets, pillows not being comfortable and beds that were too firm or in need of replacement. In isolated instances, there were mentions of bed bugs, damp beds and bed springs making noise. Despite these concerns, the general sentiment suggests that most guests had a restful experience with plenty of praise for the overall comfort provided by the beds.
Cleanliness
However, there is a recurrent theme of dissatisfaction regarding the state of the carpets and some in-room furnishings. Numerous reviews highlighted issues with "filthy carpets," "dirty floors," "foot marks," and stains on both the carpets and upholstery. Some guests noted specific cleanliness issues such as "hair on the bathroom floor," "dirty in our room," and a generally musty or mildew smell in certain areas, particularly hallways and rooms.
Additionally, several reviews pointed out problems with the cleanliness of the bathrooms, including stained walls, dirty tubs and sinks and dusty light fixtures. The hallways and elevators were also mentioned multiple times as areas needing more attention to cleanliness.
In summary, while the general sentiment about the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv is positive regarding overall cleanliness and comfort, the hotel appears to struggle with maintaining the carpets and in some cases, the bathrooms, up to the same standard.
Staff
Guests frequently described the staff as amazing, courteous and super friendly with many noting that they went out of their way to be helpful. The general manager, Tina, was also mentioned positively for her pleasant demeanor and involvement in guest experiences. While there were a few mentions of less positive interactions, these were exceptions in an otherwise overwhelmingly positive set of reviews.
Overall, the service quality at this hotel stands out with numerous affirmations of the staff's professionalism, politeness and willingness to assist, contributing significantly to guest satisfaction.
Wi-Fi
Pool
However, there were several criticisms regarding the pool's cleanliness and maintenance. Visitors reported instances of the pool being dirty, murky or even closed. There were also mentions of the water being freezing cold and the occasional lack of towels. Despite these issues, some reviews noted that the pool was cleaned daily, providing a better experience when it was operational.
In summary, while the guitar-shaped pool has its charms and is loved by many, there are ongoing concerns about its upkeep and availability.
Parking
The parking area is described as both tucked away and easy to access, ensuring convenience and safety. Availability of parking spaces is generally not an issue with guests noting that parking is always available and ample. The inclusion of free parking adds to the value of the stay and the gated parking area is particularly appreciated for its added security, especially for overnight stays.
Additionally, the hotel offers a complimentary shuttle service to Graceland, further enhancing the convenience factor for guests who prefer not to drive. Overall, the secure and easy parking situation significantly contributes to a positive guest experience.
3 Star
Business
However, potential drawbacks include the noticeable airport noise, which may affect the overall comfort. Business facilities are somewhat limited with no dedicated business center and guest complaints about amenities such as broken televisions, power outages and a lack of free water. Additionally, practical concerns like a non-functional guest laundry and smoky hallways were noted.
Despite these issues, the hotel can still be seen as a viable option for business travelers looking for a convenient location and essential business meeting facilities in Memphis.
Accessible
Outdoor Pool
Yes, Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG.
No, Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG.
Yes, Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG has a gym.
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