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Summary of reviewsThe Hampton Inn & Suites Memphis-Beale Street enjoys significant praise for its prime location, right next to the iconic Beale Street. Guests appreciate the hotel's proximity to local attractions, such as the FedEx Forum, restaurants, bars and music venues, making it an ideal spot for tourists wanting to explore the vibrant heart of Memphis. Secure parking and clean facilities further enhance its appeal, providing easy access to all downtown has to offer.
Complimentary breakfast at the hotel is generally well-received, noted for its variety and quality. Guests appreciate the selection of hot and cold items and the friendly, helpful breakfast attendants add to the positive dining experience. Some suggestions for improvement include extending breakfast hours and addressing occasional lapses in food availability.
Dining options around the hotel are abundant with numerous restaurants within walking distance that cater to diverse tastes. This convenience is frequently highlighted as a positive aspect of the stay.
Guest reviews of the rooms are mixed. Many highlight the rooms for being clean, spacious and comfortable, particularly enjoying the king rooms and suites for their size and views. However, some guests encountered issues such as broken fixtures and occasional cleanliness lapses.
Cleanliness is a strong point for the hotel overall with numerous guests noting the efficiency and thoroughness of the housekeeping staff. Minor issues were mentioned, such as unclean elevators or dirty toilets, but the overall sentiment remains positive.
Staff interactions also present a mixed picture. While many guests commend the helpfulness and friendliness of the morning and front desk staff, inconsistencies in evening and check-in service were noted. Some staff members, particularly those handling breakfast, receive high praise for their service.
The hotel’s Wi-Fi is generally reliable, adding to the satisfactory stay experience. Guests appreciate the complimentary internet access, finding it effective, albeit occasionally slow.
Experiences with the indoor pool vary with issues such as cold temperature and maintenance problems being noted. However, the pool's 24-hour availability and restricted access are appreciated by some guests.
Parking receives positive feedback for its security and convenience, though opinions on the cost are mixed. Secure, ample parking spaces contribute to the positive reviews, despite complaints about tight spaces and extra charges.
For families, the hotel offers a suitable environment with amenities like the indoor pool being a hit among kids. Its location enables easy access to various attractions, making it an ideal choice for family visitors.
Nightlife around the hotel is vibrant, thanks to its prime position by Beale Street. Guests find the location perfect for immersing in the local cultural scene, though they should be prepared for some noise late into the night.
The hotel’s beds are highly praised with many guests finding them exceptionally comfortable and conducive to restful sleep. The clean linens and availability of extra pillows add to the positive feedback, despite a few comments about bed softness.
Overall, the Hampton Inn & Suites Memphis-Beale Street delivers a comfortable and convenient stay with standard three-star amenities and cleanliness that align well with its rating. While there are areas for improvement, the hotel’s strengths in location, breakfast and room comfort make it a popular choice for visitors to Memphis. Show more
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Categories
Hotel for Honeymoon
Located in the heart of the entertainment district, offering excellent access to Beale Street. Highly rated by couples for its convenient location, cleanliness, and comfortable accommodations.
Family Friendly Hotel
Located in the heart of Beale Street, this hotel offers families a convenient base for exploring Memphis's iconic attractions. Proximity to family-friendly activities, such as live music and restaurants, ensures an engaging stay. The hotel features comfortable accommodations and suites.
Dog Friendly Hotel
Hampton Inn & Suites Memphis-Beale Street is tagged as a pet-friendly hotel.
Hotel with Swimming Pool
Hampton Inn & Suites Memphis-Beale Street features a clean and inviting pool area. Guests appreciate the convenient location and the relaxing pool environment.
Indoor Pool
Hotel with Free Wi-Fi
This hotel is a top choice due to its provision of free Wi-Fi, ensuring guests stay connected. It also offers comfortable accommodations and modern amenities, enhancing the overall guest experience.
Business Hotel
Hampton Inn & Suites hotels usually include a business center and a meeting room, offering convenient amenities for business travelers requiring workspace or small meeting facilities.
Hotel with Parking
On-site self-parking is available for a fee of $21 per day. The parking is described as covered and secured, offering valuable features for guests concerned about the safety of their vehicles.
Accessible Hotel
This hotel is known for providing accessible accommodations and services. It is listed among the best accessible hotels in Memphis.
Hotel with Gym
This hotel has fitness amenities available.
3-Star Hotel
This hotel is situated near Beale Street, offering guests convenient access to Memphis's famous entertainment district. It provides comfortable suites and complimentary amenities, making it a reliable choice for visitors interested in experiencing the city's nightlife and musical heritage.
Hotel with Indoor Pool
Located in the heart of downtown, this hotel provides an indoor pool for guests to enjoy. Additional amenities include a fitness center and complimentary hot breakfast.
Hotel Taking Steps Towards Sustainability
What makes your hotel/accommodation eco-friendly?
Windows that block heat/cold (i.e. triple-glazed windows)
Use of non-toxic cleaning products
LED lighting throughout the premises
Carbon footprint is measured by recognised CO2 measurement tool
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Answers last updated by Hampton Inn & Suites Memphis-Beale Street
Hotel near Nightlife Spots
Room Types
Room with Two Queen Beds - Non-SmokingThis guestroom includes a flat-screen TV, small refrigerator and a coffeemaker, as well as ironing facilities, a work desk and an office chair. Free WiFi is provided.
King Room with Balcony - Non-SmokingFeaturing a sofa bed and a balcony with views of the city centre, this guestroom includes a kitchenette, work desk and office chair. Free WiFi, a flat-screen TV and ironing facilities are also provided.
King Room with Sofa BedFeaturing a sofa bed, this guestroom includes a flat-screen TV, small refrigerator and a coffeemaker, as well as ironing facilities, a work desk and an office chair. Free WiFi is provided.
One Bedroom King Suite with Sofa BedFeaturing a separate living room with a sofa bed, this guestroom includes a flat-screen TV, small refrigerator and a coffeemaker, as well as ironing facilities, a work desk and an office chair. Free WiFi is provided.
One-Bedroom King Suite with Sofa Bed and KitchenFeaturing a sofa bed, this spacious suite includes a kitchenette, work desk and office chair. Free WiFi, a flat-screen TV and ironing facilities are also provided.
King Room with Sofa bed and Bath Tub - Disability AccessFeaturing an accessible bath with grab bars, this guestroom includes a flat-screen TV, work desk and an office chair. A small refrigerator, coffeemaker and a hairdryer is also provided, as are ironing facilities. Free WiFi is included.
King Suite with Balcony - Non-SmokingFeaturing a balcony and sofa bed, this spacious suite includes a kitchenette, work desk and office chair. Free WiFi, flat-screen TV and a hairdryer is provided, as are ironing facilities.
King Room Mobility/Hearing Accessible with Bathtub This accessible guestroom includes visual notifications, accessible features and free WiFi. A flat-screen TV, coffeemaker and a small refrigerator are also provided. A hairdryer, ironing facilities and a work desk and an office chair are also included.
Guest Reviews
8.2
Very Good
Location
The Hampton Inn & Suites Memphis-Beale Street offers an unparalleled location for visitors keen on exploring the vibrant heart of Memphis. Guests rave about its proximity to Beale Street with many highlighting the short walk to popular attractions such as the FedEx Forum and a variety of restaurants, bars and music venues. The hotel is described as centrally located, making it easy to access all the downtown has to offer. The convenience of being right on Beale Street allows guests to immerse themselves in the local culture and nightlife effortlessly. Secure parking and clean facilities further enhance the appeal of this ideally situated hotel, revered by many for its excellent and strategic location, perfect for tourists.
Breakfast
The breakfast at Hampton Inn & Suites Memphis-Beale Street generally receives positive feedback from guests. Many highlight the variety and quality with several noting it as one of the best parts of their stay. A frequent mention is the selection of options, including hot and cold items like scrambled eggs, sausage and mini waffles. The breakfast offerings are described as fresh, well-stocked and satisfying. The staff, especially the breakfast attendants, are often praised for their friendliness and helpfulness.
Guests appreciate the inclusion of complimentary breakfast, finding it plentiful and a pleasant bonus to their stay. There are mentions of the breakfast being perfect for starting the day, especially after enjoying the local nightlife. Despite some reviewers finding the variety and quality of food adequate, others critique the breakfast for lacking options and running out of items before the breakfast hours concluded.
Breakfast hours are another point of contention with suggestions to extend them slightly. Some guests found the food to be only decent or just okay with occasional complaints about the breakfast area being crowded and certain hot items not as warm as expected. There were also mentions of specific missing items like biscuits and gravy.
In conclusion, while a few guests experienced issues with limited choices and early closing times, the majority enjoyed a positive breakfast experience, appreciating the assortment, freshness and the overall service provided by the staff.
Dinner
The Hampton Inn & Suites Memphis-Beale Street is favorably located with a variety of dining options nearby. Guests frequently note the ease of access to a multitude of great restaurants within walking distance. The area is praised for its plentiful and affordable eateries, allowing for a wide range of dining choices. Whether looking for casual bites or more refined cuisine, the numerous nearby options cater to diverse tastes and preferences, enhancing the overall convenience and satisfaction of their stay.
Rooms
The rooms at Hampton Inn & Suites Memphis-Beale Street receive mixed reviews from guests. On the positive side, many guests praised the rooms for being clean, spacious and comfortable. The king rooms and suites are highlighted as being particularly large and offering good layouts and views, some even with balconies. Cleanliness is frequently mentioned with many guests noting that their rooms were well-maintained, neat and had a pleasant smell upon arrival. Some found the room decor to be well-decorated despite a few mentions of it being dated. Room service also left a positive impression with fresh towels provided, giving a luxury feeling.
However, there are several areas where guests found the rooms lacking. Some guests encountered issues such as broken curtains, stained furniture and unpleasant odors ranging from musty smells to strong chemical or perfume scents. A few reports mentioned that the air conditioning was not functional, leading to uncomfortable temperatures. Room cleanliness during the stay could be problematic with some guests not having their rooms cleaned on schedule or lacking fresh towels. Additionally, some guests noted that the physical appearance of the hotel was somewhat lacking and in need of updates and repairs, such as squeaky doors and sticky doors.
Overall, while many found the rooms to be comfortable and spacious, there are notable discrepancies in maintenance and cleanliness that guests experienced.
Beds
Hampton Inn & Suites Memphis-Beale Street receives overwhelmingly positive feedback about their beds from their guests. Many highlight the exceptional comfort, describing the beds as comfy, cushioned and incredibly supportive for the back. The availability of extra pillows and the use of clean linens add to the overall positive experience. Numerous guests specifically mention the soft bed sheets and the general cleanliness of the beds.
While most reviews praise the beds extensively, noting them to be some of the best with amazing comfort levels, a few guests have mentioned that the comfort could be improved, specifically with the king-size beds. Despite isolated comments about beds being too soft or uncomfortable, the consensus remains that the beds are a significant strength of the hotel, contributing to a very comfortable stay.
Overall, the beds at Hampton Inn & Suites Memphis-Beale Street are highly appreciated, making it a preferred choice for those prioritizing restful and comfortable accommodations.
Cleanliness
The guest reviews of Hampton Inn & Suites Memphis-Beale Street highlight a consistently high standard of cleanliness appreciated by many visitors. Numerous guests described both the rooms and public areas of the hotel as very clean with phrases such as "absolutely spotless" and "clean and comfortable" frequently mentioned. The housekeeping team was noted for its efficiency, ensuring rooms were refreshed and towels replaced daily. The cleanliness extended to high-touch areas with the property maintained in a tidy state overall.
However, a few reviews pointed out areas needing improvement, such as hair on bathroom floors, stained furniture and occasional lapses in daily room cleaning. Some specific complaints involved dirty toilets and unclean elevators and corridors. Despite these concerns, the overall sentiment toward the hotel’s cleanliness remained positive, bolstered by the excellent location and comfortable accommodations.
In summary, guests appreciated the hotel's cleanliness, praising the efforts of housekeeping and noting the general upkeep of the property, although attention to certain details could further enhance the stay.
Staff
Visiting the Hampton Inn & Suites Memphis-Beale Street reveals a mixed bag of guest experiences, especially concerning staff interactions. On the positive side, many guests highlight the helpfulness and friendliness of the hotel employees. The morning and front desk staff frequently receive accolades for their welcoming and accommodating attitude. Staff members like Ms. Tiffany, Ms. Dawn, Erica and Autumn stand out as particularly remarkable in providing excellent customer service.
Several guests praise the hotel's housekeeping team for their efficiency and responsiveness. The ladies serving breakfast are mentioned multiple times for being friendly and helpful, adding a pleasant start to the day for many visitors. Additionally, the hotel's staff is noted for their professionalism, politeness and informative nature, ensuring that guests feel well taken care of during their stay.
However, there are some inconsistencies. A number of reviews mention rude or unwelcoming evening and check-in staff, which contrasts starkly with the positive experiences of others. Reports of unapproachable front desk staff and rude kitchen workers indicate that not all guest interactions meet the hotel's typically high standards.
Overall, while most encounters with the hotel staff at Hampton Inn & Suites Memphis-Beale Street are positive, there are occasional lapses in service quality that guests should be aware of.
Wi-Fi
The Wi-Fi at Hampton Inn & Suites Memphis-Beale Street generally received positive feedback from guests. Many appreciated the reliability and availability of the complimentary internet access, highlighting that it was effective throughout their stay. Some guests noted the connection was not the fastest but still described it as good and fast in other instances. Overall, despite a few challenges with setup, the hotel provided a reliable Wi-Fi experience, contributing to a satisfactory stay in a prime location.
Pool
Guests at the Hampton Inn & Suites Memphis-Beale Street had mixed experiences with the hotel’s indoor pool. Despite its inviting appearance, several issues were noted such as it being cold, dirty and even closed on multiple occasions. Hot water in the pool did not last long and the pump appeared to have operational problems. However, some guests appreciated that it was open 24 hours and had restricted access, which contributed to a clean and orderly environment that wasn't overcrowded. Though small and noisy at times, a few guests found the pool to be in decent shape and good for relaxation. Overall, while there were positive aspects, the poor maintenance and temperature control issues were significant drawbacks.
Parking
Hampton Inn & Suites Memphis-Beale Street generally receives positive feedback regarding its parking facilities, emphasizing its excellent location and secure setting. Guests appreciate the convenience of the connected parking garage, allowing easy access across the street and continuous access for coming and going. The parking is noted as safe and ample, providing peace of mind. Many find the parking process to be a breeze and fairly straightforward with some describing it as great and good value.
However, there are mixed opinions about the cost with several guests pointing out the extra charges for parking, stating it as an additional expense and sometimes confusing. The parking price is listed at $21 per day, which some guests find expensive. A few reviews highlight issues such as tight parking spaces and the need for clearer signage. Despite these drawbacks, the positive remarks about secure and convenient parking often outweigh the negatives, particularly for those valuing safety and ease of access.
Family
The Hampton Inn & Suites Memphis-Beale Street provides an ideal setting for families, offering enjoyable activities for kids. With a family-friendly atmosphere, it's a fitting choice for those traveling with children. Many guests appreciate the indoor pool, which has consistently been highlighted as a favorite among kids. The hotel's proximity to Beale Street allows families to easily access various local attractions, ideal for both daytime adventures and evening entertainment. Breakfast, although noted for needing more fresh fruit options, is generally well-received and adds convenience to the family stay. Despite minor setbacks, such as local pet ordinances, the overall experience remains positive for families, making it a great option for those visiting Memphis with children.
Nightlife
Nestled right next to the iconic Beale Street, Hampton Inn & Suites Memphis-Beale Street offers an exceptional location for those eager to dive into the vibrant nightlife. The vicinity is brimming with upbeat energy, perfect for anyone keen on experiencing live music, energetic crowds and the bustling scene of cars and bikes. With a myriad of bars, restaurants and the energetic vibes of Beale Street just a quick walk away, guests find the hotel's positioning impeccable for evening entertainment. The proximity to major attractions, including concerts at the FedEx Forum, adds an extra layer of convenience and excitement. Despite the immersive experience, guests should be prepared for noise, as the lively atmosphere extends late into the night. Nonetheless, the nightlife surrounding the hotel is a major highlight, offering an unparalleled gateway to Memphis's spirited cultural scene.
3 Star
Hampton Inn & Suites Memphis-Beale Street is appropriately rated as a three-star hotel, offering standard three-star qualities and facilities. Many guests found the value for money not great, yet appreciated certain aspects of their stay. The hotel is equipped with a safe parking garage on the property, which adds to the convenience and security for guests.
Accommodations feature two queen beds and one bathroom per room, catering to the needs of families or groups. Guests praised the immaculate condition of the rooms, highlighting the remarkable cleanliness, even down to the baseboards in the bathroom. A standout feature for many visitors was the comfort of the beds and pillows, often described as the best they had ever experienced.
Overall, the hotel provides an adequate and comfortable stay, maintaining a level of cleanliness and amenities consistent with its rating. While it may not offer high-end luxury, its strengths lie in the basic comforts and cleanliness of its facilities.
Indoor Pool
The indoor pool at the Hampton Inn & Suites Memphis-Beale Street receives mostly positive feedback from guests. Many appreciated its availability and noted that the pool area was clean and inviting. Several guests mentioned that the pool was open and easily accessible. However, some noted that the pool temperature was too cold for their liking. Despite this, the overall impression of the pool area was favorable with descriptions of it being clear and well-maintained. There was also a minor issue with a bee being spotted inside the pool area.
Yes, Hampton Inn & Suites Memphis-Beale Street has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Memphis-Beale Street.
Yes, Hampton Inn & Suites Memphis-Beale Street welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Memphis-Beale Street.
Yes, Hampton Inn & Suites Memphis-Beale Street has a gym.