InfoSummary of reviewsANEW Resort Vulintaba Newcastle stands out as a destination that captivates its guests with its extraordinary location, nestled beside the majestic Drakensberg mountains. The resort offers breathtaking views, serene surroundings and a tranquil ambiance, making it an idyllic spot for those seeking a restful break or a family holiday. The modern, spacious and beautifully decorated hotel ensures a comfortable stay, further enhanced by the friendly and attentive staff.
The breakfast experience is predominantly positive with guests praising the variety, quality and preparation of the meals. Although there are areas for improvement in terms of freshness and variety, many guests found the breakfast to be a highlight of their stay. Similarly, dinner received mixed reviews, but the affordable, healthy and delicious dishes were appreciated by many. Issues such as wait times, consistency and menu availability were noted but did not overshadow the potential for a great dining experience.
The resort’s rooms are consistently described as clean, spacious and comfortable, often exceeding guests' expectations. The neatness, fresh decor and thoughtful touches like king-size beds and little balconies contribute to a homely yet luxurious feel. Despite minor inconveniences like drain issues or non-functional plugs, the high standard of accommodation and stunning views ensured a memorable stay.
Cleanliness is a standout aspect of the resort with guests frequently mentioning spotless rooms and well-maintained spaces. The inviting aroma and tranquil atmosphere add to the overall perception of cleanliness. Minor issues like non-functional lights or lack of towels were mentioned but did not detract from the overwhelmingly positive experience.
The staff at ANEW Resort Vulintaba Newcastle receive high praise for their friendliness, professionalism and exceptional service. Specific staff members are commended for going above and beyond, ensuring a pleasant and smooth experience for guests. Their efficiency and warm hospitality create a welcoming and inviting atmosphere throughout the resort.
Additionally, the beds are highly praised for their comfort and size, contributing to a restful sleep experience. While there were occasional mentions of discomfort, the overall feedback emphasizes the comfortable and spacious sleep amenities of the resort.
Overall, ANEW Resort Vulintaba Newcastle delivers a serene and luxurious stay with its stunning location, comfortable accommodations, exceptional staff and inviting atmosphere. It's an ideal destination for those looking to enjoy South Africa's natural splendor in a peaceful environment. Show more
InfoSummary of reviewsGrey Goose Game Lodge stands out as a picturesque retreat, ideal for those seeking to escape the hustle and bustle of city life. Set amidst a serene environment with roaming game such as buck, zebras and ostriches, guests are often captivated by the lodge’s tranquil and calming atmosphere. The location is lauded for its beauty, upkeep of the venue and proximity to town, making it easily accessible while maintaining the charm of a secluded countryside retreat. The lodge caters to families, couples and solo travelers, offering a relaxing haven paired with a warm and welcoming ambiance fostered by friendly and obliging staff.
While the lodge excels in many areas, the breakfast experience receives mixed reviews. Some guests enjoy the variety and taste, particularly praising the scrambled eggs and hearty portions. However, others note issues such as delays, small portions, cold food and repetitive menu items, indicating a need for improvement in consistency and service.
Dinner experiences vary as well; the restaurant staff are consistently friendly and helpful and certain dishes like lamb stew and pizza are highly praised. Specific events like the Christmas lunch receive commendation. However, inconsistency in food quality and mislabeling of dishes are areas of concern, along with early closing times which cause inconvenience.
The rooms at Grey Goose Game Lodge receive mostly positive feedback for cleanliness, comfort and modern decor. Guests appreciate the daily cleaning service, comfortable beds and overall pleasant accommodations. There are some minor complaints about the size of specific rooms and proximity to the kitchen, but the beautiful setting within a splendid game farm further enhances the overall positive experience.
Cleanliness across the lodge is highly praised with many highlighting the meticulous upkeep and tranquil environment. A few concerns about bathroom maintenance and cleanliness arise, but these are infrequent and generally, the lodge maintains a high standard.
The staff play a crucial role in enhancing guest experiences, consistently described as friendly, helpful and respectful. Their dedication and attentiveness to guest needs—coupled with their ability to handle last-minute requests and special dietary needs—are frequently highlighted, underscoring the exceptional hospitality at Grey Goose Game Lodge.
The WiFi experience at the lodge is generally reliable, though there are occasional slow speeds and connectivity issues in certain rooms. Despite this, the impact on guest satisfaction appears minimal.
Lastly, the beds at Grey Goose Game Lodge offer a comfortable sleeping experience for most guests with many praising them as some of the best in South Africa. Although there are a few remarks about firmer mattresses and less comfortable pillows, the overall consensus is that the beds contribute to a satisfactory and restful stay.
In summary, Grey Goose Game Lodge amalgamates natural beauty, comfort and excellent service, making it a preferred destination for a serene and memorable getaway. Show more
InfoSummary of reviewsCasa Línda Guest House receives commendable praise for its favorable location, offering easy access to public transport and proximity to town, making it convenient for exploration. The peaceful atmosphere is enhanced by the friendly staff, contributing positively to the guest experience. Despite some concerns about the neighborhood's appearance, the guesthouse itself feels safe and secure, with practical amenities like an on-site carport further adding to its attractiveness.
The guest house offers mixed experiences regarding its rooms. Positively, guests have noted the cleanliness and spaciousness of the accommodations, some of which include a kitchen. The tranquil environment is ideal for those seeking a peaceful stay. However, reviews indicate areas needing improvement, such as inconsistencies in cleanliness, including unclean showers and bedding, and issues with room furnishings and odors.
Cleanliness at Casa Línda Guest House also presents a varied picture. Many guests appreciate the overall tidy premises and super clean bathrooms, praised frequently alongside friendly and attentive staff. Yet, inconsistency in cleanliness persists, with reports of dirty linen, unpleasant odors, and disorganized rooms detracting from some guests' experiences. Issues in the kitchen area, including missing and dirty utensils, further highlight areas for improvement.
Staff interactions at Casa Línda Guest House generally emphasize hospitality, characterized by friendliness and helpfulness. Guests often highlight the kindness and attentiveness of the housekeeping staff. The manager and owner receive special mentions for their thoughtful service. Nonetheless, there are occasional issues with security staff's communication and accessibility of other staff during crucial moments, suggesting areas for enhancement in staff consistency.
Bedding quality at Casa Línda Guest House is similarly mixed. While some guests find the beds comfortable, there are concerns about worn-out mattresses causing discomfort and poor sleep quality. Positive feedback notes clean, well-made beds and reliable availability of hot showers. However, troubling reports of untidy and stained linens indicate room for improvement in maintaining consistent cleanliness standards and ensuring a restful experience for all guests.
Overall, Casa Línda Guest House is appreciated for its strategic location, peaceful environment, and welcoming staff, with positive experiences often related to cleanliness and comfort. However, addressing inconsistencies in room and bedding maintenance and improving staff interactions could significantly enhance the overall guest experience. Show more
