Hotel Imperial

Melo -32.37629300, -54.16558600 , Bulevar Francisco Mata 333 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Imperial has garnered numerous positive reviews primarily due to its convenient and well-regarded location. Despite being slightly removed from the city's core, its proximity to public transport and main roads offers easy access to the highway and city center. The surrounding area is rich with shops and restaurants, combining a balance of tranquility and accessibility. Guests are satisfied with the comfort of the rooms, especially those featuring terraces, and the attentive service provided by hotel staff further enhances the hotel's advantageous position.

The breakfast receives praise for providing a delightful and chic experience in a warm environment. Guests appreciate the good variety of offerings, particularly on Sundays, complementing their stay with quality facilities. Although there are suggestions for improvement in the variety and incorporation of more local products and options for dietary restrictions, breakfast generally aligns well with guests' expectations.

The rooms are frequently highlighted for their cleanliness and comfort, equipped with amenities like air conditioning and small refrigerators. Good quality mattresses and pillows offer a relaxing retreat, though some rooms are smaller and bathrooms may lack accessibility. Despite occasional inconsistencies in room allocation and noise from nearby elevators, the overall cleanliness and practicality of the rooms contribute to a satisfactory stay.

Maintaining high standards of cleanliness, Hotel Imperial impresses guests with its immaculate condition. The tidiness of rooms and common areas, as well as excellent maintenance, are often praised, contributing to comfort alongside good service and breakfast. Though there are isolated concerns about humidity in bathrooms, overall cleanliness remains a positive highlight.

The exceptional service provided by the staff is frequently commended, with their kindness and attentive demeanor creating a welcoming atmosphere. Their readiness to fulfill guests' requests significantly enhances the guest experience, further complementing the comfort, cleanliness, and location of the hotel.

The parking facilities, including private parking, are noted for their convenience and security, even though some areas require improvement such as surface conditions and availability. While parking may incur a fee, its accessibility remains practical, supporting guests who travel by car.

Overall, Hotel Imperial provides a comfortable and welcoming experience, with particular strengths in location, cleanliness, staff service, and room comfort, making it a favorable choice for many travelers.
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Room Types
Twin Room This twin room features air conditioning, heating, a flat-screen TV and a minibar. It also includes a private bathroom and offers garden views.

Family Room with Private Bathroom This family room features air conditioning, heating, a flat-screen TV and a minibar. It also includes a private bathroom and offers garden views.

Deluxe Queen Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Hotel Imperial boasts a convenient and well-regarded location that appeals to many travelers for various reasons. While it may sit a bit away from the very heart of the city, the hotel is still central enough to provide easy access to both public transport and main roads, making it ideal for those who travel by bus or car. Guests frequently highlight how straightforward it is to reach the highway or stroll a few blocks to the bustling city center. The vicinity is described as being on a well-connected avenue, rich in delightful shops and restaurants, allowing for effortless exploration. Many reviewers express satisfaction with the location's balance of tranquility and accessibility, noting the surroundings contribute to a comfortable stay. Additionally, the quality of the rooms, including options with terraces, alongside attentive hotel staff, complements the hotel's advantageous positioning.

Breakfast
Hotel Imperial in many ways delivers a breakfast experience that is largely appreciated by its guests. The breakfast often garners praise for being very good and is generally described as delicious and sufficient. Guests appreciate the chic and warm ambiance of the breakfast area, which adds to the overall positive morning experience. Many visitors find the offerings good and varied, with particularly high marks given on certain days when there is more variety, such as Sundays.

However, there are areas noted for improvement. Some reviews mention that the breakfast can come across as a little simple or basic, with a need for more variety, particularly in seasonal fruits and fresh bread. Suggestions for enhancements include incorporating local products, homemade cakes, omelets, and better options for guests with dietary restrictions like diabetics or celiacs. Some guests feel the breakfast could be more in line with the pricing expectations of the hotel, noting the occasional lack in quantity and freshness.

Overall, while there is room for improvement, the breakfast at Hotel Imperial typically meets guests’ expectations, complementing the hotel’s excellent facilities and contributing to a well-rounded stay.

Rooms
Hotel Imperial offers a mix of experiences when it comes to accommodation, yet comfort stands as a recurring theme in the guest reviews. The rooms are appreciated for their tidy nature, equipped with air conditioning and handy amenities like small refrigerators. Guests frequently mention the comfortable mattresses and good-quality pillows, which provide a welcome retreat after a day of explorations. Despite some rooms being on the smaller side, with bathrooms that lack a bit in accessibility, the space is often described as practical. A number of rooms have terraces, adding an additional element of practicality for guests. There are occasional inconsistencies in room allocation, with some guests receiving rooms different from what was promised, and issues with noise can be a downside for rooms near the elevator. Overall, the hotel rooms are predominantly clean, comfortable, and well-equipped, contributing to a satisfactory stay despite their smaller size and occasional mix-ups.

Beds
The beds at Hotel Imperial receive generally positive remarks from guests, with many noting their comfort. The mattresses are frequently described as comfortable, very comfortable, and even excellent, contributing to a restful stay. Some guests appreciate the firmness of the beds, suggesting that this might be beneficial for back support, although it's noted that the hardness of the beds might not be ideal for everyone. Overall, the quality of the mattresses stands out in the reviews, placing the comfort of the beds as a noteworthy aspect of the accommodation experience. However, there are a few mentions of the comfort being an area for improvement, reflecting a range of preferences among guests.

Cleanliness
Hotel Imperial consistently impresses guests with its exceptional standards of cleanliness. Visitors frequently remark on the tidiness and immaculate condition of the hotel, highlighting the spotless state of the rooms and common areas. The cleanliness of the bedding and overall hygiene are often praised, with many describing the accommodation as very clean and even impeccable. Several reviews mention the excellent maintenance of facilities and the seamless combination of hygiene with comfort. Guests also appreciate the diligence in keeping the hotel new and fresh, contributing to a high level of comfort during their stay. Although there are isolated concerns about humidity and mold in some bathroom areas, the overwhelming consensus remains positive about the hotel’s cleaning standards. Additionally, the cleanliness is complemented by good service and a satisfying breakfast, rounding out a pleasant experience.

Staff
The guest reviews for Hotel Imperial consistently highlight the exceptional service and attentiveness of the staff, creating a welcoming atmosphere for visitors. Guests note the staff's kindness and warmth, underscoring their charm and friendly demeanor across all interactions. The personal attention and readiness to meet guests' requests contribute greatly to an enjoyable stay. The service quality, alongside the comfort, tidiness, and location of the hotel, enhances the overall guest experience. Specific mentions of the night receptionist and the housekeeping staff illustrate the hotel's commitment to maintaining a high standard of hospitality. Overall, the staff's friendliness and helpfulness provide both quality and value, leaving a lasting impression on those who stay at Hotel Imperial.

Parking
Hotel Imperial offers several parking options that guests have highlighted in their reviews. While the hotel features internal parking, there are some areas for improvement noted by visitors. The parking lot has been mentioned as uneven and has a downhill gravel surface, which can be uncomfortable, especially during rainy weather. Some guests have expressed concerns about limited parking availability, emphasizing the importance of making a reservation to secure a spot.

However, the private parking at the hotel is often praised for its convenience and security. Although parking usually incurs a fee, there are instances where guests have parked without any extra charge. It's important to note that some reviews have reported a separate charge for garage use. Despite these considerations, the hotel's location allows for easy parking, making it practical for guests who prefer to have their vehicles nearby during their stay. Overall, while there are aspects to improve, the internal parking at Hotel Imperial remains an accessible and secure option for guests.


No, Hotel Imperial doesn't have any pool.

No, a spa isn't available at Hotel Imperial.

No, Hotel Imperial doesn't allow dogs.

Yes, parking facilities are available at Hotel Imperial.

No, Hotel Imperial doesn't have a gym.

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