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Summary of reviewsHotel Karmel, located centrally in Melgar, garners considerable praise for its convenience and accessibility. Guests value its close proximity to shops, restaurants and key areas within walking distance. Despite occasional noise disturbances from street activity, the hotel's advantageous location remains a significant plus for many.
The breakfast at Hotel Karmel often exceeds expectations with guests enjoying the delicious, varied and substantial offerings, including dishes like tamales. The friendly staff and pleasant breakfast area further enhance the experience. While some find the selection lacking on occasion, the overall sentiment remains positive.
Dinner at Hotel Karmel also receives high marks for its quality and variety. The food is often described as fresh and delicious with commendations for the restaurant's elegance and excellent customer service. Though a few inconsistencies are noted, the skill of the chef and the overall dining experience are well-regarded.
The hotel’s rooms stand out for their modern design, spaciousness and exceptional comfort. Guests appreciate the cleanliness, functional layouts and amenities such as balconies and fridges. Some noise from the street is noted, but the comfortable beds and tidy environments contribute to a positive overall experience.
Cleanliness is a strong point for the hotel with guests frequently remarking on the spotless rooms and well-maintained public areas. The attentive cleaning service and the aesthetically pleasing decor further enhance the hotel’s appeal.
The staff at Hotel Karmel are consistently praised for their attentiveness and friendliness. Notable mentions of individual staff members underscore the team's dedication to excellent customer service, contributing significantly to a positive guest experience.
The free Wi-Fi, however, is a notable area for improvement. Several guests report weak signals or difficulty connecting in their rooms, suggesting that enhanced infrastructure could significantly improve this aspect of their stay.
Hotel Karmel’s pool receives favorable reviews for its size, cleanliness and warm water, making it enjoyable for both adults and children. Located conveniently near the rooms, it enhances the overall guest experience despite minor issues like occasional maintenance needs.
Parking at the hotel is secure and well-lit but limited in size, which can be inconvenient during peak times. Guests appreciate the safety features but note that improved parking management could ease some of the challenges.
The hotel is particularly recommended for families, offering spacious and clean rooms, a variety of amenities and excellent service. Guests frequently express their intent to return, praising the family-friendly atmosphere and the comfort of the accommodations.
Finally, the comfort of the beds at Hotel Karmel is a standout feature with guests consistently highlighting the exceptional sleep quality provided by the supportive mattresses and comfortable pillows.
In summary, Hotel Karmel is praised for its strategic location, excellent dining and breakfast options, modern and comfortable rooms, high standards of cleanliness and friendly staff. Areas for improvement include Wi-Fi connectivity and parking management. Overall, it offers a pleasant and accommodating stay, particularly well-suited for families and travelers seeking comfort and convenience. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is well-reviewed and suitable for a countryside holiday. It is conveniently located near local attractions, making it easy for families to explore the area.
Business Hotel
This hotel provides a conference center and meeting rooms, along with amenities such as free breakfast, a rooftop terrace, and room service. These features support business activities and relaxation.
Hotel with Parking
This hotel is listed as having parking available. It is also mentioned among the top hotels with parking.
Accessible Hotel
Hotel Karmel offers facilities for disabled guests, including a toilet with grab rails and is wheelchair accessible. The hotel is committed to digital accessibility for its website.
Hotel with Outdoor Pool
The pool has garnered plenty of positive feedback from guests. Visitors frequently praised the pool's ample size, noting that it is spacious enough to accommodate all guests without feeling crowded. Many commented on the pool's cleanliness, describing it as very clean and well-maintained.
Hotel with Children's Pool
While specific details about kids' amenities aren't available, its categorization as a hotel in Melgar, a popular family destination, suggests it likely caters to families.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
4-Star Hotel
Room Types
King Room with BalconyThe spacious double room provides air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Queen Room with Two Queen BedsThe spacious twin room features air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.
Family SuiteThe spacious suite offers air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 4 beds.
About Hotel Karmel
License: 57842
Guest Reviews
8.6
Very Good
Location
Hotel Karmel boasts a prime location in the heart of Melgar, making it an excellent choice for travelers who prioritize convenience and accessibility. Guests repeatedly highlight the hotel's central position, which makes it easy to explore the town, find shops and access a variety of restaurants. The hotel’s proximity to the main square and other key areas ensures that everything one might need is within walking distance.
Despite the undeniable convenience, some reviews mention the downside of noise. Being located on a busy avenue, guests occasionally experience disturbances from passing cargo trucks and neighborhood activities, particularly at night. However, many reviews still emphasize the strategic advantage of its location for those needing to be close to the center of Melgar.
Additionally, the clean and modern facilities also receive frequent praise with spacious and comfortable rooms that contribute to a positive stay overall. While a few guests noted issues like noisy surroundings and an absence of hot water in the bathrooms, the friendly staff and overall pleasant environment make Hotel Karmel a notable option for visitors to Melgar.
Breakfast
Hotel Karmel's breakfast offerings have received a mix of feedback from guests with a notable emphasis on the positive aspects. The breakfast is frequently praised for being delicious, varied and substantial. Many guests highlighted the excellent quality of the breakfast, describing it as very tasty and exceeding their expectations. The inclusion of modern facilities and diverse options, including buffet-style service, also garnered favorable comments.
Guests appreciated the flavors and variety with some especially enjoying specific items like tamales. The food quality and friendly staff were additional positive points, enhancing the overall breakfast experience. The breakfast area itself received commendations for being perfectly suited for a pleasant meal.
However, there were contrasting opinions as well. A few guests found the breakfast to be lacking in variety and described it as average or insufficient with some even noting disappointments such as burnt or limited selections. Despite these occasional criticisms, the overall consensus leans towards a positive breakfast experience at Hotel Karmel with many guests enjoying a good and satisfying start to their day.
Dinner
Hotel Karmel's dinners have received widespread acclaim from guests, who consistently praise the quality and variety of dishes. Numerous reviews highlight the food as excellent, very fresh and delicious with many guests using superlatives to describe their dining experiences. The restaurant is also commended for its elegance and good customer service, enhancing the overall meal experience. The drinks, particularly the cocktails, also receive favorable mentions. A few critical notes suggest some inconsistencies and room for improvement in specific meals and the broader service, but these seem to be outweighed by the numerous positive remarks about the chef's skill and the general excellence of the food.
Rooms
Hotel Karmel boasts a range of modern and spacious rooms, highly praised for their comfort and cleanliness. The interiors are well-designed, offering ample space, functional layouts and exceptionally comfortable beds. Many rooms come with additional perks such as balconies or fridges, enhancing the overall guest experience. The double beds in the rooms are particularly noted for their comfort, making for a restful stay.
Guests appreciated the cleanliness and functionality of the rooms, highlighting the pleasant and tidy bathrooms. The hotel’s facilities are equally commendable, from the large pool to the modern design of the common areas. The balcony and terrace provide additional space for relaxation with lovely views.
Despite some rooms facing the street and occasional noise issues, the overall feedback is overwhelmingly positive. The hotel's location, service and breakfast options also contribute to an enjoyable stay. Whether it’s a family room or a suite, the spaciousness and modernity cater to a comfortable and pleasant stay for all guests.
Beds
Hotel Karmel's guests consistently highlight the exceptional comfort of its beds in their reviews. Visitors frequently describe the beds as very comfortable with some emphasizing their perfect support for recovering after a busy day. The mattresses receive specific praise for their comfort and the pillows also add to the overall sleeping experience. Words like extremely comfortable and super comfortable are commonly used, pointing to the hotel's commitment to ensuring a good night's sleep. Overall, the bedding at Hotel Karmel stands out for its comfort, making it a relaxing retreat for travelers.
Cleanliness
Hotel Karmel stands out for its exceptional cleanliness, consistently highlighted by guests who have appreciated the hotel's commitment to maintaining a high standard of hygiene. The rooms are often described as very clean, modern and comfortable with particular praise for their design and aesthetic appeal. The hotel's public areas, including the lobby, rooftop and restaurant, are also commended for their tidiness and excellent upkeep.
Guests frequently mention the clean and well-maintained pool as a noteworthy feature, though there are suggestions for more regular maintenance. The bathrooms, even in public areas, receive high marks for being spotless and well-maintained. Visitors appreciate the daily cleaning service, which ensures that the facilities remain in top condition throughout their stay.
Additionally, the staff is noted for their attentiveness and excellent service, contributing to the overall positive experience. The hotel’s modern and tasteful decor also adds to its appeal, making it a comfortable and pleasant place to stay.
Overall, Hotel Karmel provides guests with a clean, hygienic and aesthetically pleasing environment, reinforcing its reputation as a well-maintained and comfortable choice for travelers. However, it’s worth noting that a few reviews indicate areas for improvement with some guests encountering issues related to cleanliness in specific instances.
Staff
Hotel Karmel has garnered significant praise for its staff with numerous reviews highlighting the exceptional attention and friendliness of the team. Guests consistently noted the staff's attentiveness and willingness to go out of their way to assist at all times, creating an environment where visitors feel well cared for. Special mentions were made about specific staff members like Luisa, Milena and Mónica, whose dedication and excellent interpersonal skills made a lasting impression.
The level of customer service is described as exceeding expectations, contributing to an overall excellent experience. Many guests appreciated the cordial and formal demeanor of the staff, underscoring their readiness to meet any requests and provide helpful solutions. The reception and restaurant staff, in particular, received high marks for their attentiveness and service quality.
Though the majority of feedback is positive, a couple of reviews noted minor drawbacks such as the lack of staff identifiable uniforms and specific personnel not being available at the pool. Additionally, issues such as street noise from a nearby bar and early morning disruptions from a school were mentioned, along with isolated instances where the service was found lacking.
Overall, the dedicated and friendly staff at Hotel Karmel plays a significant role in enhancing the guest experience, making it a welcoming choice for travelers seeking attentive service.
Wi-Fi
Visitors to Hotel Karmel have expressed concerns regarding the quality of the hotel's Wi-Fi. While some guests were able to connect to the internet in communal areas like the pool tables and dining room, many faced issues with the signal in their rooms. It appears the Wi-Fi signal struggles to penetrate into the guest rooms with several noting that it didn't reach their rooms at all or was very weak when it did. There were instances of the connection being overloaded, which likely exacerbated these issues. Some guests also pointed out that the instructions from staff on dealing with the Wi-Fi problems were not very helpful, suggesting improvements like installing more signal boosters could enhance the guest experience.
Pool
Hotel Karmel's pool has garnered plenty of positive feedback from guests. Visitors frequently praised the pool's ample size, noting that it is spacious enough to accommodate all guests without feeling crowded. Many commented on the pool's cleanliness, describing it as very clean and well-maintained. Its warm water was a standout feature, making it enjoyable to swim at any time of the day. The pool is suitable for both adults and children, offering a pleasant experience for families.
Additionally, the pool area is conveniently located in front of the rooms, adding a level of convenience that guests appreciate. It's also surrounded by comfortable and attractive facilities, contributing to the overall positive experience. Some reviews noted minor issues, such as missing tiles and occasional cleanliness lapses, but these did not overshadow the generally favorable impressions.
Overall, Hotel Karmel's pool is a highlight of the accommodation, providing a clean, large and enjoyable space for guests to relax and swim.
Parking
Hotel Karmel offers a mix of experiences when it comes to parking. On the positive side, the parking area is very secure, equipped with modern technology and often described as well-structured, safe, comfortable and well-lit. Guests appreciate the covered garage, which adds an extra layer of protection for their vehicles.
However, there are challenges to consider. The parking lot is relatively small and can become inconvenient, especially during peak seasons or long holiday weekends, sometimes requiring guests to use public parking. The need to announce entry and exit without designated staff can be problematic and having no automatic gate adds to the inconvenience. Overall, while the security and structure of the parking are praised, its size and management may pose difficulties.
Family
Hotel Karmel is an excellent choice for families looking to spend a long weekend together. The rooms are of good size, spacious enough for family accommodations and impeccably clean. Guests appreciate the well-maintained family rooms and the overall comfort with features like refreshing ventilation and tasty, fresh food enhancing their stay. The hotel's convenient location and attentive staff make it a standout option for family getaways. Many reviewers expressed their intent to return, praising the exceptional service and overall family-friendly atmosphere. The facilities, though generally well-received, are noted as needing regular upkeep to maintain their high standards. Overall, Hotel Karmel comes highly recommended for those seeking a pleasant and comfortable family trip.
Yes, Hotel Karmel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Karmel.
No, Hotel Karmel doesn't allow dogs.
Yes, parking facilities are available at Hotel Karmel.