voco Melbourne Central
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Summary of reviewsNestled in the heart of Melbourne's vibrant Central Business District (CBD), voco Melbourne Central impresses guests with its prime location. Ideally situated near Melbourne Central Station, Hardware Lane and a plethora of shopping, dining and entertainment options, the hotel offers easy access to major attractions and public transport, including the free tram zones. Guests laud the hotel's centrality for its convenience, stunning city views from high floors, modern interior design, cleanliness and the friendly and helpful staff, creating a comfortable and elegant atmosphere.
Breakfast at voco Melbourne Central is highly praised for its quality, variety and value. Visitors enjoy the fantastic buffet selection, including made-to-order omelets, cereals, fruits and pastries, which provides a pleasant start to the day. Although some guests noted a lack of vegetarian options and occasional issues with hot food, the attentive staff and beautiful dining area generally enhance the dining experience.
Dinner at the hotel's Blacksmith Brasserie & Bar is well-received for its delicious food, abundant portions and stunning aesthetics. The staff, including those at the reception, receive special commendations for their excellent service, contributing to the welcoming ambiance. While some guests desired more variety on the dinner menu and found room service mixed, overall, the cocktails and the bar's ambiance were praised.
The rooms at voco Melbourne Central are celebrated for their modern aesthetics, cleanliness, gorgeous city views and luxurious amenities. Despite the rooms being smaller than expected for some guests, the efficient use of space and thoughtful design make them a comfortable choice. Minor issues such as weak showers, TV problems and a lack of certain in-room amenities like microwaves and stocked minibars were noted but did not overshadow the positive reviews overall.
Cleanliness is a standout feature with guests frequently mentioning the spotless conditions of the rooms, bathrooms and common areas. However, occasional lapses in thorough cleaning and minor maintenance issues were observed. The hotel consistently maintains a high standard of cleanliness, contributing to a fresh and pleasant environment.
The staff receive overwhelmingly positive feedback for their friendliness, professionalism and exceptional service. Greeting guests with warmth and accommodating their needs efficiently, the staff at voco Melbourne Central enhance the welcoming and hospitable atmosphere of the hotel.
The free Wi-Fi receives a mix of reviews. Many guests appreciate its good connection and satisfactory speed for standard internet tasks. However, others faced issues with connectivity, speed and clarity of instructions, hinting at room for improvement in the service.
The gym at voco Melbourne Central garners mixed reviews. While many find it well-equipped and well-maintained, some suggest it could benefit from additional space and equipment. Despite a few drawbacks, overall sentiment towards the gym remains favorable.
The rooftop pool, especially on the 7th floor, is another highlight, offering heated waters and fantastic city views. Guests appreciate it as a relaxing escape, though some find the pool area small and occasionally crowded with minor inconveniences in access.
Parking options receive mixed reviews with many guests valuing the convenience of valet parking despite its high cost. Challenges in locating parking and criticisms of the high fees are common, suggesting the need for clearer signage and complimentary options.
Voco Melbourne Central is family-friendly with high satisfaction among families who find the staff accommodating and the environment welcoming. Issues, like occasional staff errors, are minor compared to the overall positive experience for families.
The beds are generally praised for their comfort with many guests describing them as very comfortable, leading to good nights' sleep. Some critiques regarding the pillows' support and softness are noted, but the overall sentiment remains positive.
In summary, voco Melbourne Central stands out for its superb location, elegant and clean accommodations and excellent staff service, making it a top choice for travelers exploring Melbourne's bustling city center.
Categories
Breakfast at voco Melbourne Central is highly praised for its quality, variety and value. Visitors enjoy the fantastic buffet selection, including made-to-order omelets, cereals, fruits and pastries, which provides a pleasant start to the day. Although some guests noted a lack of vegetarian options and occasional issues with hot food, the attentive staff and beautiful dining area generally enhance the dining experience.
Dinner at the hotel's Blacksmith Brasserie & Bar is well-received for its delicious food, abundant portions and stunning aesthetics. The staff, including those at the reception, receive special commendations for their excellent service, contributing to the welcoming ambiance. While some guests desired more variety on the dinner menu and found room service mixed, overall, the cocktails and the bar's ambiance were praised.
The rooms at voco Melbourne Central are celebrated for their modern aesthetics, cleanliness, gorgeous city views and luxurious amenities. Despite the rooms being smaller than expected for some guests, the efficient use of space and thoughtful design make them a comfortable choice. Minor issues such as weak showers, TV problems and a lack of certain in-room amenities like microwaves and stocked minibars were noted but did not overshadow the positive reviews overall.
Cleanliness is a standout feature with guests frequently mentioning the spotless conditions of the rooms, bathrooms and common areas. However, occasional lapses in thorough cleaning and minor maintenance issues were observed. The hotel consistently maintains a high standard of cleanliness, contributing to a fresh and pleasant environment.
The staff receive overwhelmingly positive feedback for their friendliness, professionalism and exceptional service. Greeting guests with warmth and accommodating their needs efficiently, the staff at voco Melbourne Central enhance the welcoming and hospitable atmosphere of the hotel.
The free Wi-Fi receives a mix of reviews. Many guests appreciate its good connection and satisfactory speed for standard internet tasks. However, others faced issues with connectivity, speed and clarity of instructions, hinting at room for improvement in the service.
The gym at voco Melbourne Central garners mixed reviews. While many find it well-equipped and well-maintained, some suggest it could benefit from additional space and equipment. Despite a few drawbacks, overall sentiment towards the gym remains favorable.
The rooftop pool, especially on the 7th floor, is another highlight, offering heated waters and fantastic city views. Guests appreciate it as a relaxing escape, though some find the pool area small and occasionally crowded with minor inconveniences in access.
Parking options receive mixed reviews with many guests valuing the convenience of valet parking despite its high cost. Challenges in locating parking and criticisms of the high fees are common, suggesting the need for clearer signage and complimentary options.
Voco Melbourne Central is family-friendly with high satisfaction among families who find the staff accommodating and the environment welcoming. Issues, like occasional staff errors, are minor compared to the overall positive experience for families.
The beds are generally praised for their comfort with many guests describing them as very comfortable, leading to good nights' sleep. Some critiques regarding the pillows' support and softness are noted, but the overall sentiment remains positive.
In summary, voco Melbourne Central stands out for its superb location, elegant and clean accommodations and excellent staff service, making it a top choice for travelers exploring Melbourne's bustling city center.
Hotel Taking Steps Towards Sustainability
voco Melbourne Central, an IHG property, emphasizes sustainable practices including the use of aerated shower heads to conserve water and large-format bathroom amenities to reduce plastic waste. The hotel also has a focus on reducing food waste.
Hotel with Outdoor Pool
voco Melbourne Central is a stylish hotel with an outdoor pool. The pool area is designed for relaxation and offers a refreshing escape in the heart of the city.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled in the heart of Melbourne, voco Melbourne Central boasts a prime location that consistently impresses its guests. The hotel is ideally positioned for travelers looking to explore the city's vibrant Central Business District (CBD). With convenient access to Melbourne Central Station, Hardware Lane and numerous shopping, dining and entertainment options, visitors find themselves in a spot where everything is within easy walking distance.
Guests often highlight the hotel's centrality, making it an excellent base for city exploration. The proximity to popular tourist attractions, cafes, restaurants and major shopping areas such as the Melbourne Central Mall and Bourke Street adds to its appeal. Additionally, the location is praised for its easy accessibility to public transport, including the free tram zones, making it simple to navigate through the city.
The high floors of the hotel offer stunning views of the city, enhancing the overall experience. Visitors also appreciate the modern and stylish interior design of both the rooms and common areas, which adds a touch of elegance and comfort. The hotel's cleanliness, alongside its friendly and helpful staff, further contribute to a pleasant stay.
In summary, voco Melbourne Central’s superb location and thoughtful amenities make it a standout choice for travelers keen on exploring Melbourne's bustling city center. Whether visiting for shopping, dining or sightseeing, this hotel situates guests right in the middle of the action.
The breakfast at voco Melbourne Central is overwhelmingly praised by guests for its quality, variety and value. Many guests describe the breakfast as fantastic with a great selection of items including a buffet range that caters to different tastes. The breakfast buffet is frequently highlighted for its vast and delicious choices with made-to-order omelets, cereals, fruits, pastries and more being mentioned as standout options.
While the overall sentiment is highly positive with words like amazing, delicious and excellent frequently appearing in reviews, there are occasional critiques. Some guests noted the lack of vegetarian options and occasional issues with the temperature of hot food. A few found the breakfast to be average or below par compared to other hotels and there were mentions of specific elements such as cold breakfast items and limited variety.
Despite this, the breakfast at voco Melbourne Central remains a strong point for many, providing a pleasant start to the day in a well-loved setting. The attentive staff and the beautiful dining area add to the positive experience, making it a recommended part of any stay at this hotel.
Nestled in the heart of Melbourne, voco Melbourne Central dazzles with its culinary delights and vibrant dining atmosphere, predominantly at the Blacksmith Brasserie & Bar. Guests repeatedly highlight the stunning aesthetics of both the restaurant and bar, enhancing the overall dining experience. The quality and quantity of the food are frequently praised with many diners noting it as some of the best they've had in Melbourne. Sam at reception and the entire restaurant team receive special commendations for their service, contributing to the welcoming and enjoyable ambiance.
However, feedback on the dinner menu is mixed; while some found it delicious and plentiful, others felt it could benefit from more variety. The room service also garnered varied opinions, from being high quality to less impressive at times. It's worth noting that the bar closes at 11 pm, which some found inconvenient and the restaurant's closure on Sunday nights was a disappointment for a few.
On the whole, the cocktails at the bar were well-received, adding a pleasant touch to the dining experience. Whether dining in or ordering room service, voco Melbourne Central’s commitment to a beautiful and positive dining atmosphere mostly shines through, making it a recommendable destination for both business and leisure travelers.
The accommodations at voco Melbourne Central have garnered considerable praise for their modern aesthetics and cleanliness. Many guests appreciated the stunning city views, particularly from higher floors. The rooms are frequently described as beautifully decorated, inviting and featuring amenities that enhance comfort, such as pristine bathrooms and cozy beds. The decor and facilities were often highlighted as wonderful, offering a luxurious and stylish ambiance.
However, several reviews pointed out that the rooms are on the smaller side, occasionally described as tiny or compact. Despite this, the efficient use of space and tasteful interior design helped mitigate the impact of the limited size for many visitors. The cleanliness of the rooms received consistent commendations, although a few guests encountered issues such as lingering odors, maintenance needs or insufficient cleaning.
Some guests noted minor inconveniences like weak showers, TV issues and temperature control problems. Additionally, there were occasional remarks about the lack of in-room amenities like microwaves and stocked minibars. However, these issues did not overshadow the overall positive experience.
In summary, voco Melbourne Central provides a modern, well-appointed space with beautiful city views and excellent cleanliness standards. While the rooms might be smaller than anticipated, their thoughtful design and luxurious touches make them a comfortable and appealing choice for visitors.
Voco Melbourne Central boasts an array of highly praised beds, frequently described as very comfortable and super comfy by its guests. The widespread consensus highlights the comfort and quality of the mattresses with many guests noting their good night's sleep due to the wonderfully cushioned beds. The terms "comfy" and "comfortable" are consistently used to describe the beds, which seem to cater to a variety of preferences, including those who favor a softer sleeping surface. However, there are some critiques regarding the pillows with suggestions for ergonomic upgrades due to their perceived insufficient support and softness. There are also isolated mentions of beds being either too hard or too small for some guests' taste. Despite these few issues, the overall sentiment leans strongly towards satisfaction with the bed quality at this centrally located hotel, making it a reliable choice for travelers prioritizing comfortable sleeping arrangements.
The voco Melbourne Central receives numerous accolades for its cleanliness, as highlighted by guests who have enjoyed their stay. Reviews consistently mention that rooms are very clean, modern and stylish with recurrent praise for immaculate and spotless conditions. The hotel's modern decor extends to clean, tidy bathrooms that are well-maintained and regularly serviced. Many guests appreciate that the property feels new and fresh, contributing to an overall clean and comfortable environment. The common areas, including the swimming pool, are also noted for their cleanliness. Some reviews do mention areas for improvement, such as occasional lapses in cleaning thoroughness and minor maintenance issues like dirty windows and stained carpets. However, the general consensus remains positive, emphasizing the hotel's commitment to maintaining high standards of cleanliness and a pleasant atmosphere for its guests.
The staff at Voco Melbourne Central received overwhelmingly positive feedback from guests. The reviews highlight the team’s consistent friendliness, professionalism and willingness to go above and beyond to accommodate guests. Visitors frequently praised the staff for being welcoming, courteous and helpful with several noting that they made late arrivals and check-ins smooth and efficient. The reception staff, in particular, were singled out numerous times for their politeness and exceptional service.
Guests also expressed appreciation for the warm, friendly atmosphere created by the team, including those in the restaurant and bar. The staff were often described as super friendly, attentive and always willing to assist with any needs or concerns. Some noted the staff's great attitude and smiles, which added to the overall enjoyable experience.
While a few reviews mentioned instances of unfriendliness or understaffed reception areas, these were exceptions rather than the rule. The vast majority of guests found the service impeccable and the staff to be a standout feature of their stay at the hotel, contributing significantly to its welcoming and hospitable environment.
The Wi-Fi at voco Melbourne Central has garnered a range of reviews from guests. Many appreciated the provision of free Wi-Fi, highlighting that it had a good connection and satisfactory speed, making it usable for most standard internet tasks. Some guests found the Wi-Fi enjoyable and noted the ability to stream services seamlessly with Chromecast working perfectly and chrome being cool features. However, there were several mixed experiences. Instances of unstable TV connections and issues with the Wi-Fi affecting laptop security were pointed out. Some guests reported moderate connectivity and occasional speed issues with one commenting on the need for clearer instructions regarding SSID and password. More critically, complaints about dreadful Wi-Fi and phone reception were mentioned, along with the Wi-Fi being described as annoying and not always reliable. Overall, while many found the Wi-Fi service to be good and functional, others faced difficulties that slightly marred their stay.
The gym at voco Melbourne Central receives mixed reviews from guests. On the positive side, many visitors found it very good, fully-equipped and well-maintained. The availability of the gym is also frequently praised with guests noting it as a useful added bonus to their stay. However, some reviews noted that the gym could benefit from being more spacious and having additional equipment. A few guests mentioned the absence of a scale or clock and found the gym to be noisy. Despite these drawbacks, the overall sentiment towards the gym remains favorable as part of the hotel's amenities.
The pool at Voco Melbourne Central has generally received positive feedback from guests. Many appreciated the heated feature, making it enjoyable even in winter, while others found the pool was a wonderful addition to their stay, especially in the warmer months. Guests frequently commended the rooftop pool for its fantastic views and pleasant atmosphere. The pool on the 7th floor appeared particularly inviting in the morning when it catches the sun.
However, some guests mentioned that the pool area can get a bit crowded and a few found the need to walk through the bar or restaurant to access the pool inconvenient. The pool's size was a point of contention with several describing it as small or tiny. There were occasional remarks about cleanliness with some noting floating debris or maintenance closures.
Overall, the heated and rooftop pool at Voco Melbourne Central is a highlight for many, providing a clean and refreshing escape, although improvements in size and access could enhance the experience further.
At voco Melbourne Central, guests consistently find the parking options to be a mixed bag. Many appreciated the convenience of valet parking, noting it as a useful service despite its high cost. Some guests found navigating the valet parking straightforward and the swipe card mechanism used in the car park was praised for its ease of use.
However, there are a number of criticisms regarding the pricing with several guests describing the valet option as expensive or overpriced with fees around $65 to $70 per night. On top of this, there were mentions of the parking being hard to access and poorly signed, making it difficult for first-time visitors to find the correct entry. Several reviews noted the challenge of locating nearby parking with some suggestive remarks hinting at the usefulness of a complimentary parking option.
In all, while the valet parking at voco Melbourne Central is convenient and dependable, the cost and difficulty in navigating the area remain downsides that guests repeatedly highlight.
Voco Melbourne Central offers an experience suitable for families with positive feedback highlighting its family-friendly environment. Guests frequently mention how the hotel is great for a family stay, as the staff go out of their way to make both parents and kids feel welcome. While there are some minor hiccups, like occasional issues with logging on due to staff errors, overall satisfaction is high. Many families appreciate the excellent value for money and recommend the hotel to their relatives, friends and colleagues. It's recognized as a perfect hotel for family visits, making it an ideal choice for those traveling with children.
Voco Melbourne Central offers a range of suitable amenities for business travelers. Its prime location in downtown Melbourne, close to various offices, makes it an excellent choice for business stays. The hotel features a well-equipped business center, a large meeting room and a business area, ensuring facilities are in place for meetings and other business activities. While the rooms are stylish and modern with beautiful décor, they unfortunately lack in-room working desks, which might be inconvenient for those needing a dedicated workspace. Nonetheless, the overall design and stunning views add a touch of luxury to any business trip. Staff are noted for being accommodating and the available amenities adequately meet the needs of business guests. Although not suitable for business lunches, the hotel remains a solid option with its business-friendly environment and supportive services.
Voco Melbourne Central is perfectly nestled in the heart of the city, making it an ideal spot for those seeking convenience. The hotel's central location provides easy access to great coffee, shopping and all the vibrant offerings of Melbourne. Guests noted that the hotel is disabled-friendly and offers accessible rooms, ensuring a comfortable stay for all visitors. While the lifts occasionally posed minor issues and some found the aircon tricky to adjust, overall accessibility within the hotel was satisfactory. This convenient positioning allows guests to enjoy the city with ease.
The outdoor pool at voco Melbourne Central receives high praise for its warmth and cleanliness. Guests frequently highlighted the super warm and heated pool, making it a delightful spot even for children. The rooftop location on the 7th floor offers an opportunity to bask in the morning sun and the pool's cleanliness and maintenance are notably commendable. Despite its small size, the pool is considered refreshing and enjoyable with many appreciating its pleasant and inviting appearance. The lap pool also garnered positive feedback, adding to the overall high marks for the hotel's swimming facilities.
Location Show Map
Location
Guests often highlight the hotel's centrality, making it an excellent base for city exploration. The proximity to popular tourist attractions, cafes, restaurants and major shopping areas such as the Melbourne Central Mall and Bourke Street adds to its appeal. Additionally, the location is praised for its easy accessibility to public transport, including the free tram zones, making it simple to navigate through the city.
The high floors of the hotel offer stunning views of the city, enhancing the overall experience. Visitors also appreciate the modern and stylish interior design of both the rooms and common areas, which adds a touch of elegance and comfort. The hotel's cleanliness, alongside its friendly and helpful staff, further contribute to a pleasant stay.
In summary, voco Melbourne Central’s superb location and thoughtful amenities make it a standout choice for travelers keen on exploring Melbourne's bustling city center. Whether visiting for shopping, dining or sightseeing, this hotel situates guests right in the middle of the action.
Breakfast
While the overall sentiment is highly positive with words like amazing, delicious and excellent frequently appearing in reviews, there are occasional critiques. Some guests noted the lack of vegetarian options and occasional issues with the temperature of hot food. A few found the breakfast to be average or below par compared to other hotels and there were mentions of specific elements such as cold breakfast items and limited variety.
Despite this, the breakfast at voco Melbourne Central remains a strong point for many, providing a pleasant start to the day in a well-loved setting. The attentive staff and the beautiful dining area add to the positive experience, making it a recommended part of any stay at this hotel.
Dinner
However, feedback on the dinner menu is mixed; while some found it delicious and plentiful, others felt it could benefit from more variety. The room service also garnered varied opinions, from being high quality to less impressive at times. It's worth noting that the bar closes at 11 pm, which some found inconvenient and the restaurant's closure on Sunday nights was a disappointment for a few.
On the whole, the cocktails at the bar were well-received, adding a pleasant touch to the dining experience. Whether dining in or ordering room service, voco Melbourne Central’s commitment to a beautiful and positive dining atmosphere mostly shines through, making it a recommendable destination for both business and leisure travelers.
Rooms
However, several reviews pointed out that the rooms are on the smaller side, occasionally described as tiny or compact. Despite this, the efficient use of space and tasteful interior design helped mitigate the impact of the limited size for many visitors. The cleanliness of the rooms received consistent commendations, although a few guests encountered issues such as lingering odors, maintenance needs or insufficient cleaning.
Some guests noted minor inconveniences like weak showers, TV issues and temperature control problems. Additionally, there were occasional remarks about the lack of in-room amenities like microwaves and stocked minibars. However, these issues did not overshadow the overall positive experience.
In summary, voco Melbourne Central provides a modern, well-appointed space with beautiful city views and excellent cleanliness standards. While the rooms might be smaller than anticipated, their thoughtful design and luxurious touches make them a comfortable and appealing choice for visitors.
Beds
Cleanliness
Staff
Guests also expressed appreciation for the warm, friendly atmosphere created by the team, including those in the restaurant and bar. The staff were often described as super friendly, attentive and always willing to assist with any needs or concerns. Some noted the staff's great attitude and smiles, which added to the overall enjoyable experience.
While a few reviews mentioned instances of unfriendliness or understaffed reception areas, these were exceptions rather than the rule. The vast majority of guests found the service impeccable and the staff to be a standout feature of their stay at the hotel, contributing significantly to its welcoming and hospitable environment.
Wi-Fi
Gym
Pool
However, some guests mentioned that the pool area can get a bit crowded and a few found the need to walk through the bar or restaurant to access the pool inconvenient. The pool's size was a point of contention with several describing it as small or tiny. There were occasional remarks about cleanliness with some noting floating debris or maintenance closures.
Overall, the heated and rooftop pool at Voco Melbourne Central is a highlight for many, providing a clean and refreshing escape, although improvements in size and access could enhance the experience further.
Parking
However, there are a number of criticisms regarding the pricing with several guests describing the valet option as expensive or overpriced with fees around $65 to $70 per night. On top of this, there were mentions of the parking being hard to access and poorly signed, making it difficult for first-time visitors to find the correct entry. Several reviews noted the challenge of locating nearby parking with some suggestive remarks hinting at the usefulness of a complimentary parking option.
In all, while the valet parking at voco Melbourne Central is convenient and dependable, the cost and difficulty in navigating the area remain downsides that guests repeatedly highlight.
Family
Business
Accessible
Outdoor Pool
Yes, voco Melbourne Central has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at voco Melbourne Central.
No, voco Melbourne Central doesn't allow dogs.
Yes, parking facilities are available at voco Melbourne Central.
Yes, voco Melbourne Central has a gym.
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