Seasons Botanic Gardens
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Summary of reviewsSeasons Botanic Gardens in Melbourne garners largely positive feedback from its guests, particularly highlighting its prime location along St Kilda Road. The hotel is conveniently situated near significant attractions like the Shrine of Remembrance, Royal Botanic Gardens and Federation Square with tram stops facilitating easy access to Melbourne’s CBD, Southbank, Albert Park and numerous local dining spots. Despite its central location, the area is noted for its tranquility, offering a peaceful retreat amid the bustling city.
The spacious rooms and helpful, friendly staff contribute significantly to the positive experience of guests. Accommodations range from one-bedroom apartments to large two-bedroom suites, accommodating up to six people. The rooms are frequently described as clean, well-maintained and equipped with practical amenities such as full kitchens, laundry facilities and comfortable beds. Many rooms also boast beautiful views of the Botanic Gardens or cityscape, adding to the comfortable and homely ambiance.
Staff at Seasons Botanic Gardens are regularly praised for their friendliness, professionalism and eagerness to assist guests. This includes the reception and housekeeping teams, both of which contribute to a welcoming and efficient service experience. Specific staff members are often highlighted for going above and beyond to ensure a pleasant stay.
While the hotel does offer valuable amenities such as free and reliable WiFi, a well-equipped gym and pleasant pool facilities, there are areas requiring improvement. The breakfast facilities are notably missing with many guests expressing a desire for a substantial breakfast option within the hotel. The restaurant closure and the need to venture out for breakfast detract slightly from the overall experience.
Cleanliness, despite generally positive feedback, does have some detractors. Issues such as rust stains, mold in bathrooms and occasional unpleasant odors have been reported, indicating a need for better maintenance in certain areas. Similarly, the pool and spa facilities, while praised when operational, have faced functionality issues, particularly with heating and cleanliness.
Parking facilities are another point of mixed reviews. They are convenient and secure but come with an additional cost and some logistical challenges, such as the need to carry luggage up stairs due to a lack of elevator access.
Overall, Seasons Botanic Gardens is well-regarded for its spacious accommodations, strategic location and commendable staff service. It provides good value for money, especially for families and groups looking to explore Melbourne comfortably. However, addressing the breakfast, maintenance and specific facility issues would significantly enhance the guest experience.
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The spacious rooms and helpful, friendly staff contribute significantly to the positive experience of guests. Accommodations range from one-bedroom apartments to large two-bedroom suites, accommodating up to six people. The rooms are frequently described as clean, well-maintained and equipped with practical amenities such as full kitchens, laundry facilities and comfortable beds. Many rooms also boast beautiful views of the Botanic Gardens or cityscape, adding to the comfortable and homely ambiance.
Staff at Seasons Botanic Gardens are regularly praised for their friendliness, professionalism and eagerness to assist guests. This includes the reception and housekeeping teams, both of which contribute to a welcoming and efficient service experience. Specific staff members are often highlighted for going above and beyond to ensure a pleasant stay.
While the hotel does offer valuable amenities such as free and reliable WiFi, a well-equipped gym and pleasant pool facilities, there are areas requiring improvement. The breakfast facilities are notably missing with many guests expressing a desire for a substantial breakfast option within the hotel. The restaurant closure and the need to venture out for breakfast detract slightly from the overall experience.
Cleanliness, despite generally positive feedback, does have some detractors. Issues such as rust stains, mold in bathrooms and occasional unpleasant odors have been reported, indicating a need for better maintenance in certain areas. Similarly, the pool and spa facilities, while praised when operational, have faced functionality issues, particularly with heating and cleanliness.
Parking facilities are another point of mixed reviews. They are convenient and secure but come with an additional cost and some logistical challenges, such as the need to carry luggage up stairs due to a lack of elevator access.
Overall, Seasons Botanic Gardens is well-regarded for its spacious accommodations, strategic location and commendable staff service. It provides good value for money, especially for families and groups looking to explore Melbourne comfortably. However, addressing the breakfast, maintenance and specific facility issues would significantly enhance the guest experience.
Aparthotel Taking Steps Towards Sustainability
Seasons Botanic Gardens is committed to environmental responsibility, featuring water-saving devices and energy-efficient systems. The hotel also actively participates in waste reduction and recycling initiatives.
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Aparthotel with Parking
Aparthotel with Gym
5-Star Aparthotel
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Guest Reviews
Nestled on St Kilda Road, the Seasons Botanic Gardens hotel enjoys a highly praised and convenient location, which serves as a major highlight for many guests. The hotel’s prime position offers close proximity to prominent attractions such as the Shrine of Remembrance, Royal Botanic Gardens and Federation Square. With tram stops just minutes away, getting into the city center or exploring Melbourne’s renowned sites is a breeze. Guests also appreciate the easy access to Southbank, Melbourne CBD, Albert Park and numerous local cafes and restaurants.
Tranquility meets accessibility here with many describing the environment as nice and quiet despite being centrally located. The surrounding areas are ideal for pleasant strolls and scenic walks, offering great views of the park and gardens. The hotel also garners positive remarks for being a practical base for events like the Australian Grand Prix and visits to local galleries and theaters.
Complementing the stellar location, guests commend the spacious rooms and helpful, friendly staff, which enhance the overall stay. The available car parking facilities add an extra layer of convenience for visitors with vehicles. All this combines to make Seasons Botanic Gardens not just a great place to stay, but a strategic point for experiencing the best of Melbourne.
Seasons Botanic Gardens, a charming hotel with helpful and informative staff, faces notable feedback regarding its breakfast offerings. Numerous guests have pointed out the absence of breakfast facilities with some reviews highlighting that the restaurant is permanently closed or undergoing renovations. While the convenient location of the hotel is appreciated and staff go above and beyond in service, the lack of breakfast options stands out as a recurring concern. Some guests reported their booking did not include breakfast and others noted that the hotel cafe remains closed post-lockdowns.
Despite the availability of basic kitchen amenities like a hotplate, tea and coffee (albeit without milk), guests expressed a desire for a more substantial breakfast option within the hotel. The inconvenience of walking to distant restaurants for breakfast, given the limited nearby choices, was also mentioned. Consequently, while the hotel receives praise for its staff and location, the closed restaurant and absent breakfast facilities are notable downsides that have been repeatedly mentioned by guests.
Seasons Botanic Gardens consistently impresses guests with its spacious and comfortable accommodations. The rooms, ranging from one-bedroom apartments to large two-bedroom suites, provide plenty of space for families and groups, including ample room for up to six people. Cleanliness is a common highlight with many guests noting the tidiness and well-maintained state of their accommodations.
The apartments are thoughtfully equipped with amenities such as full kitchens, laundry facilities and generous living areas, making them suitable for extended stays. The beds are particularly comfortable, contributing to a good night's sleep and many rooms offer beautiful views of the nearby botanic gardens or cityscape.
The location is another strong point, conveniently placed near cafes and tram stops, making it an excellent base for exploring Melbourne. Despite being in a bustling area, the rooms are generally quiet, providing a peaceful retreat after a day of sightseeing.
While some guests mention that certain rooms could benefit from updates and minor maintenance, including the occasional tired decor or older bathroom fittings, the overall consensus highlights the excellent value for money, the spaciousness and the comfort provided. The beautiful natural light, large windows and modern touches in many rooms add to the overall positive experience.
In summary, Seasons Botanic Gardens offers spacious, comfortable and well-equipped accommodations in a prime location, ideal for families or groups looking for both convenience and a touch of home during their stay in Melbourne.
Seasons Botanic Gardens appears to provide a largely positive experience when it comes to its beds, contributing to guests' relaxation and comfort during their stay. Many reviews highlight the comfort of the beds, often described as very comfortable, super comfy and even massive and clean. The extra pillows and spaciousness of the beds, such as the king-size options, are particularly appreciated. Several guests noted that the bedding situation is conducive to a good night's sleep with nice, comfy and even perfect beds cited frequently.
Despite these glowing accolades, there are a few occasional concerns. Some guests pointed out issues such as mattresses moving apart on king-size beds made from pushed-together singles and a handful found the beds hard or uncomfortable. A few also mentioned problems related to bed cleanliness or maintenance, such as stained linen and broken bedside lamps. Additionally, guests with specific mobility needs noted challenges related to bed accessibility.
Overall, while there are a few minor points of improvement, Seasons Botanic Gardens offers a generally comfortable and restful sleep experience with the majority of guests praising the comfort and quality of the beds and bedding.
Seasons Botanic Gardens offers a mixed experience when it comes to cleanliness and maintenance. On a positive note, many guests have praised the hotel for its spacious and modern rooms that are consistently described as clean, tidy and comfortable. The hotel appears to be an excellent value for families and its location is lauded for its proximity to city attractions, public transport and local amenities. Guests also appreciated the friendly and helpful staff, efficient check-in process and well-kept surroundings.
However, there are several areas that need attention. Some guests mentioned the presence of rust stains, brown spots and mold in the bathrooms, as well as dirty carpets and outdated facilities. Issues such as dirty linen, unclean cutlery and dust were noted and some rooms had an unpleasant odor. The hallways also seemed to suffer from inadequate ventilation and unappealing smells.
Despite these drawbacks, the overall impression indicates that many guests found the rooms to be clean during their stay with housekeeping generally keeping the accommodations in good order. The hotel's practical amenities and cozy beds contribute to a pleasant stay for many visitors, but there's a clear need for maintenance and improvements to ensure a consistently high standard of cleanliness.
Seasons Botanic Gardens has consistently received high praise for its staff, who are frequently described as friendly, helpful and professional by guests. The reception team is noted for being particularly welcoming and responsive, ensuring that check-in processes are smooth and efficient while providing useful local information. Guests appreciate the accommodating and courteous nature of the staff, along with their prompt service and eagerness to assist with any needs or queries.
Housekeeping staff are also mentioned positively for their friendliness and diligence, contributing to a comfortable stay. Specific members of the team, such as Stephanie, are highlighted for making guests' experiences exceptional. The front desk personnel are commended for their excellent customer service, maintaining a pleasant and polite demeanor and always greeting guests warmly.
Despite the largely positive feedback, there were occasional remarks about staff being inflexible or rude, but these instances appear to be exceptions rather than the rule. Overall, the staff at Seasons Botanic Gardens are celebrated for their dedication to making guests feel welcomed and well-cared-for during their stay.
Seasons Botanic Gardens offers a commendable WiFi experience with guests frequently highlighting its reliability and speed. The connection is not only fast but also provided for free, ensuring that all essential online activities, including work and leisure, can be handled without issues. The hotel features separate WiFi and TVs, although some guests noted that the ability to stream directly on the TV would be a beneficial addition. With no need for a WiFi passcode, accessing the internet is straightforward and hassle-free. The lounge area has been specifically mentioned as a comfortable spot for evening Zoom meetings, indicating that both the environment and the WiFi service cater well to business needs.
The gym at Seasons Botanic Gardens receives positive remarks from guests. It is appreciated for being well-equipped and offering great facilities for workouts. Although some found the fitness room to be small, others highlight that it provides a spacious and lovely environment for exercising. Guests also noted that the gym is free to use and the staff are friendly and helpful, enhancing the overall experience. Overall, the gym area is considered a valuable and decent space for maintaining fitness routines during a stay.
The pool facilities at Seasons Botanic Gardens, while possessing potential, left guests with mixed feelings. On the positive side, the pool area and sun deck received favorable mentions and some guests noted the nice, impressive and decent pool with a nice poolside ambiance. The pool and hot tub, when operational, were appreciated and the indoors swimming pool and big pool and sauna area were highlighted as good features.
However, maintenance issues were a recurring theme. Several guests mentioned the pool heater being broken, leading to a cold swimming experience and the pool and spa being frequently out of order or undergoing repair works. Cleanliness was also a concern with comments on dirty windows, dated decor and inadequate provision of towels for the pool area. Additionally, the presence of spiders and a general need for upkeep were noted, affecting the overall atmosphere of the pool area. Despite these setbacks, when fully functional, the pool facilities were well-received by guests.
Seasons Botanic Gardens offers various parking options that many guests find convenient and easy. The onsite secure parking is particularly praised with easy access directly from the room and a handy location right in front of the hotel. However, there are some aspects that could be improved. While parking is available, it often comes with an extra cost and lacks direct lift access, requiring guests to carry luggage up two flights of stairs. Some guests found the access to parking a bit tricky, navigating through a narrow alley, especially with ongoing roadworks. Despite these minor inconveniences, the overall availability and security of the parking facilities are generally well-received by guests.
Seasons Botanic Gardens offers beautiful accommodations with top-quality service and modern facilities, providing guests with excellent views and a prime location. The rooms are comfortable and spacious, contributing to a generally positive impression. Many guests feel the venue offers good value for money, considering it one of the best value-for-money accommodations in the area and noting that it ticks all the boxes for what one might expect from a four-star hotel.
However, opinions about the four-star rating are mixed. While some praise the hotel as very nicely equipped and in line with a four-star experience, others express disappointment, stating that certain aspects do not meet the standards they would anticipate from a hotel of this rating. Specific concerns include the lack of cleanliness, such as mouldy bathrooms and poor quality in some of the amenities, like the provided coffee.
Overall, despite these critiques, many guests experience Seasons Botanic Gardens as a solid option, particularly noting the beneficial combination of quality service, facilities and value for money.
The heated pool at Seasons Botanic Gardens received mixed reviews. Guests appreciated when it was lovely and relaxing, contributing positively to their stay. However, there were several issues raised about the pool not being sufficiently heated, especially during the winter months. Some mentioned that the pool heater was not working, making the water extremely cold and rendering it unusable. There were also instances where the spa and pool were not working at all and even occasions when the pool was closed. Overall, while the heated pool had potential to enhance the guest experience, its inconsistent functionality and heating left room for improvement.
The indoor pool at Seasons Botanic Gardens receives positive feedback for being well-maintained and clean with guests often enjoying their swims. The pool area itself is commendable and properly heated, especially appreciated during the winter months. However, there are some mixed reviews about the pool's temperature with a few guests finding it cold. The pool's location near the reception desk is convenient, but some guests were unaware of its existence until it was too late to use. While the hotel staff are generally polite, there could be improvements in helpfulness. Overall, the indoor pool is a significant feature that many guests appreciate.
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Location
Tranquility meets accessibility here with many describing the environment as nice and quiet despite being centrally located. The surrounding areas are ideal for pleasant strolls and scenic walks, offering great views of the park and gardens. The hotel also garners positive remarks for being a practical base for events like the Australian Grand Prix and visits to local galleries and theaters.
Complementing the stellar location, guests commend the spacious rooms and helpful, friendly staff, which enhance the overall stay. The available car parking facilities add an extra layer of convenience for visitors with vehicles. All this combines to make Seasons Botanic Gardens not just a great place to stay, but a strategic point for experiencing the best of Melbourne.
Breakfast
Despite the availability of basic kitchen amenities like a hotplate, tea and coffee (albeit without milk), guests expressed a desire for a more substantial breakfast option within the hotel. The inconvenience of walking to distant restaurants for breakfast, given the limited nearby choices, was also mentioned. Consequently, while the hotel receives praise for its staff and location, the closed restaurant and absent breakfast facilities are notable downsides that have been repeatedly mentioned by guests.
Rooms
The apartments are thoughtfully equipped with amenities such as full kitchens, laundry facilities and generous living areas, making them suitable for extended stays. The beds are particularly comfortable, contributing to a good night's sleep and many rooms offer beautiful views of the nearby botanic gardens or cityscape.
The location is another strong point, conveniently placed near cafes and tram stops, making it an excellent base for exploring Melbourne. Despite being in a bustling area, the rooms are generally quiet, providing a peaceful retreat after a day of sightseeing.
While some guests mention that certain rooms could benefit from updates and minor maintenance, including the occasional tired decor or older bathroom fittings, the overall consensus highlights the excellent value for money, the spaciousness and the comfort provided. The beautiful natural light, large windows and modern touches in many rooms add to the overall positive experience.
In summary, Seasons Botanic Gardens offers spacious, comfortable and well-equipped accommodations in a prime location, ideal for families or groups looking for both convenience and a touch of home during their stay in Melbourne.
Beds
Despite these glowing accolades, there are a few occasional concerns. Some guests pointed out issues such as mattresses moving apart on king-size beds made from pushed-together singles and a handful found the beds hard or uncomfortable. A few also mentioned problems related to bed cleanliness or maintenance, such as stained linen and broken bedside lamps. Additionally, guests with specific mobility needs noted challenges related to bed accessibility.
Overall, while there are a few minor points of improvement, Seasons Botanic Gardens offers a generally comfortable and restful sleep experience with the majority of guests praising the comfort and quality of the beds and bedding.
Cleanliness
However, there are several areas that need attention. Some guests mentioned the presence of rust stains, brown spots and mold in the bathrooms, as well as dirty carpets and outdated facilities. Issues such as dirty linen, unclean cutlery and dust were noted and some rooms had an unpleasant odor. The hallways also seemed to suffer from inadequate ventilation and unappealing smells.
Despite these drawbacks, the overall impression indicates that many guests found the rooms to be clean during their stay with housekeeping generally keeping the accommodations in good order. The hotel's practical amenities and cozy beds contribute to a pleasant stay for many visitors, but there's a clear need for maintenance and improvements to ensure a consistently high standard of cleanliness.
Staff
Housekeeping staff are also mentioned positively for their friendliness and diligence, contributing to a comfortable stay. Specific members of the team, such as Stephanie, are highlighted for making guests' experiences exceptional. The front desk personnel are commended for their excellent customer service, maintaining a pleasant and polite demeanor and always greeting guests warmly.
Despite the largely positive feedback, there were occasional remarks about staff being inflexible or rude, but these instances appear to be exceptions rather than the rule. Overall, the staff at Seasons Botanic Gardens are celebrated for their dedication to making guests feel welcomed and well-cared-for during their stay.
Wi-Fi
Gym
Pool
However, maintenance issues were a recurring theme. Several guests mentioned the pool heater being broken, leading to a cold swimming experience and the pool and spa being frequently out of order or undergoing repair works. Cleanliness was also a concern with comments on dirty windows, dated decor and inadequate provision of towels for the pool area. Additionally, the presence of spiders and a general need for upkeep were noted, affecting the overall atmosphere of the pool area. Despite these setbacks, when fully functional, the pool facilities were well-received by guests.
Parking
4 Star
However, opinions about the four-star rating are mixed. While some praise the hotel as very nicely equipped and in line with a four-star experience, others express disappointment, stating that certain aspects do not meet the standards they would anticipate from a hotel of this rating. Specific concerns include the lack of cleanliness, such as mouldy bathrooms and poor quality in some of the amenities, like the provided coffee.
Overall, despite these critiques, many guests experience Seasons Botanic Gardens as a solid option, particularly noting the beneficial combination of quality service, facilities and value for money.
Heated Pool
Indoor Pool
Yes, Seasons Botanic Gardens has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Seasons Botanic Gardens.
No, Seasons Botanic Gardens doesn't allow dogs.
Yes, parking facilities are available at Seasons Botanic Gardens.
Yes, Seasons Botanic Gardens has a gym.
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