Quest NewQuay
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsQuest NewQuay in Docklands, Melbourne, receives high praise for its prime location, outstanding facilities and warm, professional staff. Situated in the quieter Docklands area, it is ideal for those attending events at nearby Marvel Stadium and offers easy access to Melbourne's CBD, shopping centers and various attractions via the free tram zone. The hotel is surrounded by numerous dining options, cafes and supermarkets, adding convenience for guests.
The rooms at Quest NewQuay are frequently highlighted for their cleanliness, spaciousness and modern amenities. They are well-equipped with kitchen facilities, comfortable beds, digital TV options such as Netflix and YouTube and often afford great views. The cleanliness and well-maintained nature of the property consistently receive commendation, although some guests note occasional issues with housekeeping.
Staff at Quest NewQuay are another major strength of the hotel. Guests repeatedly mention the friendly, professional and attentive service provided, often singling out individuals for exceptional hospitality. Efficient check-ins and the staff's willingness to go above and beyond for guests contribute significantly to the overall positive experience.
While the hotel does not offer an in-house breakfast option, its proximity to numerous cafes compensates well for this, allowing guests to easily find satisfying breakfast choices nearby. The location also ensures easy access to public transportation with trams and buses readily available.
Additional amenities such as a clean, well-equipped gym enhance the guest experience. The overall practicality of the hotel, including thoughtful in-room facilities and services, make it particularly suitable for families and extended stays. However, the WiFi service receives mixed reviews with some guests experiencing intermittent connectivity issues.
Overall, Quest NewQuay is a highly recommended choice for travelers seeking convenience, comfort and excellent service in Melbourne. The combination of its superb location, well-maintained facilities and exceptional staff ensures a memorable and pleasant stay.
Categories
The rooms at Quest NewQuay are frequently highlighted for their cleanliness, spaciousness and modern amenities. They are well-equipped with kitchen facilities, comfortable beds, digital TV options such as Netflix and YouTube and often afford great views. The cleanliness and well-maintained nature of the property consistently receive commendation, although some guests note occasional issues with housekeeping.
Staff at Quest NewQuay are another major strength of the hotel. Guests repeatedly mention the friendly, professional and attentive service provided, often singling out individuals for exceptional hospitality. Efficient check-ins and the staff's willingness to go above and beyond for guests contribute significantly to the overall positive experience.
While the hotel does not offer an in-house breakfast option, its proximity to numerous cafes compensates well for this, allowing guests to easily find satisfying breakfast choices nearby. The location also ensures easy access to public transportation with trams and buses readily available.
Additional amenities such as a clean, well-equipped gym enhance the guest experience. The overall practicality of the hotel, including thoughtful in-room facilities and services, make it particularly suitable for families and extended stays. However, the WiFi service receives mixed reviews with some guests experiencing intermittent connectivity issues.
Overall, Quest NewQuay is a highly recommended choice for travelers seeking convenience, comfort and excellent service in Melbourne. The combination of its superb location, well-maintained facilities and exceptional staff ensures a memorable and pleasant stay.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Free Wi-Fi
Accessible Aparthotel
Aparthotel with Gym
5-Star Aparthotel
Guest Reviews
Quest NewQuay is highly praised for its superb location, situated in the quieter Docklands area of Melbourne. Guests appreciate its close proximity to Marvel Stadium, which makes it ideal for attending events and concerts. The hotel is conveniently located within the free tram zone, offering easy and cost-free access to Melbourne's CBD, shopping centers and various attractions. The tram stop is just a few meters away, making commuting effortless.
The area surrounding the hotel boasts a plethora of dining options, cafes and supermarkets with an IGA and Woolworths just across the road. Guests find the location ideal for shopping, as The District Docklands is only a short walk away. The waterfront views from some rooms enhance the stay, providing a scenic and relaxing environment.
The hotel's central position allows easy access to the Southern Cross station, Skybus and other public transport options, making it seamless for travelers. The Docklands' quieter ambiance compared to the bustling CBD is also a highlight, offering a more relaxed stay while still being close to key city landmarks.
Overall, the combination of a prime location, clean facilities and friendly staff makes Quest NewQuay a favorite among visitors looking for convenience and comfort during their stay in Melbourne.
Quest NewQuay offers convenience with its close proximity to numerous cafes for breakfast, ideal for guests looking to start their day with a variety of dining options. Located just a short walk from several breakfast cafes, guests can enjoy the ease of grabbing a morning meal without straying far from the hotel. The nearby tram stop No. 10 also provides quick access to additional breakfast locations. However, it is noted that the hotel itself does not include a breakfast option and some guests have expressed a desire for an in-house offering. Despite this, the array of great breakfast options in the vicinity makes up for the lack of on-site facilities. Caution is advised regarding the Daybreak Cafe, as it has received negative feedback. Overall, the surrounding area compensates well for Quest NewQuay's limited breakfast solutions, making it a convenient and satisfying choice for breakfast enthusiasts.
Quest NewQuay in Docklands has received numerous positive reviews regarding its rooms, leaving guests largely impressed with the experience. The cleanliness of the property is consistently highlighted with guests appreciating the spotless and well-maintained apartments. The rooms are often described as spacious, comfortable and modern, featuring well-equipped kitchens that cater to all self-catering needs, including appliances like dishwashers and washers/dryers. Many guests enjoyed great views from their rooms and balconies, offering a delightful addition to their stay.
The location of the hotel is another strong point, conveniently situated near Marvel Stadium, restaurants, supermarkets and public transport. The Docklands area, being in the free tram zone, makes exploring Melbourne easy with everything within walking distance. Guests frequently praised the professional and friendly reception staff, noting efficient check-ins and a high level of service.
Additionally, guests appreciated the layout and furnishings of the rooms, mentioning comfortable beds, modern designs and amenities like digital TV with Netflix and YouTube access. Despite a few minor issues such as occasional maintenance needs or smaller room sizes than expected, most reviews reflected a high level of satisfaction. Overall, Quest NewQuay is seen as an excellent choice for both short and extended stays, combining great facilities with a prime location.
The beds at Quest NewQuay receive mixed feedback, but the prevailing sentiment is positive. Many guests praise the beds for being comfortable with several describing them as "super comfortable," "comfy," and "clean." The use of high-quality bed linen and well-appointed bedding contributes positively to their experience. The spaciousness of the beds, including large king and queen-sized options, is also frequently noted.
However, there are recurring complaints about the practice of pushing two single beds together to form a double or king bed. This configuration often results in discomfort as the beds tend to come apart and guests can feel the seam between the mattresses. Some also report issues with bed cleanliness, including stains and dirty sheets.
The pull-out sofa bed, while a convenient option for additional guests or children, is generally described as less comfortable compared to the primary beds. Despite these drawbacks, most reviewers find the main beds sufficient for a good night's sleep, making them overall comfortable and contributing to a pleasant stay at the property.
Quest NewQuay has garnered a lot of praise for its cleanliness from guests. Many reviews highlighted that the rooms and apartments are consistently described as clean, comfortable and modern. Areas such as bathrooms and amenities received high marks for being well-maintained and tidy. Spotlessly clean rooms and well-kept facilities were common mentions that contributed to a pleasant stay. Guests frequently lauded the rooms for being clean and spacious, which complemented the modern, thoughtfully designed interiors.
The hotel’s location adds to its appeal, being conveniently situated near public transport, shopping malls, supermarkets and restaurants. This convenience combined with cleanliness ensures a comfortable experience for guests.
However, not all comments were completely positive. Some guests experienced issues with housekeeping, noting irregular service and missed cleanings. Instances were cited where balconies and specific items, like cutlery and carpets, were not as clean as expected. A few reviews indicated that certain rooms were not prepared properly before check-in, including issues with stained fabrics and dirty windows.
Nonetheless, the majority of feedback consistently praised the cleanliness, modernity and overall upkeep of the rooms and facilities, making Quest NewQuay a reliable choice for travelers looking for a clean and comfortable stay.
'Quest NewQuay' garners significant praise for its exceptional staff with numerous reviews highlighting their friendliness, professionalism and attentiveness. Guests consistently mentioned the courteous and helpful nature of the staff, particularly those at the reception, who are described as welcoming, polite and always ready to assist. The efficient check-in process and excellent customer service delivery, including managing requests and handling situations adeptly, were frequently noted.
The staff's supportive and cooperative spirit leaves a lasting impression, making guests feel welcome and well cared for throughout their stay. Specific team members, such as Sabrina, Michelle and Courtney, received personal mentions for their outstanding service and amiability. Reception staff are always available, often going above and beyond to accommodate early check-ins and special requests, ensuring a smooth and pleasant experience for guests.
Additionally, the overall ambiance created by the staff contributes significantly to the hotel's inviting atmosphere, enhancing the positive aspects of the property's location and facilities. With the reception team being highly engaging and the staff handling guest needs proactively, it’s evident that Quest NewQuay’s most valuable asset is its dedicated personnel, who excel in providing a memorable and comfortable stay for all visitors.
Quest NewQuay provides a convenient and practical choice for families, offering useful amenities such as guest laundry facilities and essential kitchenware. However, the experience with the WiFi service appears to be mixed. Some guests reported the WiFi as good and staff were noted to be helpful and quick to address any issues with the connection. Despite these positive points, there were multiple mentions of intermittent or poor-quality WiFi with some guests unable to connect their devices or finding the internet too slow. While the WiFi may not be reliable at all times, the overall practicality and convenience offered by the hotel, especially for families, remain strengths.
Quest NewQuay offers a gym that garners overall positive feedback from guests. Many found the gym facilities to be clean, modern and well-equipped, providing a great space for exercise. The fitness room was described as functional and suitable for maintaining a workout routine. While some noted the gym as basic or small, it still met the needs for a satisfactory workout. A few guests were surprised and pleased to find a gym available, indicating it may not have been prominently advertised online. Overall, the gym adds to the hotel's amenities, contributing positively to the guest experience.
Quest NewQuay in Docklands has garnered positive feedback for its exceptional location, facilities and services, making it a highly recommended option for travelers. The superb in-room facilities, clean and spacious rooms and modern amenities stand out among the praises. The hotel’s strategic positioning offers great views and is conveniently located across from essential amenities like a bottle shop and IGA, making it a fantastic spot in Docklands.
Guests frequently highlight the great location, comfy beds and very attentive, friendly and professional staff. The combination of a lovely area, good amenities and consistently clean rooms contributes to a fantastic overall experience. Many reviews point out that Quest NewQuay met or exceeded expectations for a four-star hotel with reviewers expressing their intent to rebook and return for future stays.
Located in a very accessible area, Quest NewQuay offers convenience for guests with disabilities through its excellent public transportation links. Guests appreciate the close proximity to several tram options, including within the free tram zone, making it easy to get around without a car. The hotel is also conveniently located near Marvel Stadium and is a short distance from the train station and Airport Skybus with a shuttle service available to the airport.
Many reviews highlight the room accessibility, noting that facilities are suitable for seniors and include convenient amenities like TVs equipped with Netflix and YouTube, as well as guest laundry services and balconies.
However, there are some concerns regarding staff education on handling guests with disabilities, indicating room for improvement in customer service. Despite this, the overall location's accessibility and connectivity make it a practical choice for travelers, especially those with specific mobility needs.
Location Show Map
Location
The area surrounding the hotel boasts a plethora of dining options, cafes and supermarkets with an IGA and Woolworths just across the road. Guests find the location ideal for shopping, as The District Docklands is only a short walk away. The waterfront views from some rooms enhance the stay, providing a scenic and relaxing environment.
The hotel's central position allows easy access to the Southern Cross station, Skybus and other public transport options, making it seamless for travelers. The Docklands' quieter ambiance compared to the bustling CBD is also a highlight, offering a more relaxed stay while still being close to key city landmarks.
Overall, the combination of a prime location, clean facilities and friendly staff makes Quest NewQuay a favorite among visitors looking for convenience and comfort during their stay in Melbourne.
Breakfast
Rooms
The location of the hotel is another strong point, conveniently situated near Marvel Stadium, restaurants, supermarkets and public transport. The Docklands area, being in the free tram zone, makes exploring Melbourne easy with everything within walking distance. Guests frequently praised the professional and friendly reception staff, noting efficient check-ins and a high level of service.
Additionally, guests appreciated the layout and furnishings of the rooms, mentioning comfortable beds, modern designs and amenities like digital TV with Netflix and YouTube access. Despite a few minor issues such as occasional maintenance needs or smaller room sizes than expected, most reviews reflected a high level of satisfaction. Overall, Quest NewQuay is seen as an excellent choice for both short and extended stays, combining great facilities with a prime location.
Beds
However, there are recurring complaints about the practice of pushing two single beds together to form a double or king bed. This configuration often results in discomfort as the beds tend to come apart and guests can feel the seam between the mattresses. Some also report issues with bed cleanliness, including stains and dirty sheets.
The pull-out sofa bed, while a convenient option for additional guests or children, is generally described as less comfortable compared to the primary beds. Despite these drawbacks, most reviewers find the main beds sufficient for a good night's sleep, making them overall comfortable and contributing to a pleasant stay at the property.
Cleanliness
The hotel’s location adds to its appeal, being conveniently situated near public transport, shopping malls, supermarkets and restaurants. This convenience combined with cleanliness ensures a comfortable experience for guests.
However, not all comments were completely positive. Some guests experienced issues with housekeeping, noting irregular service and missed cleanings. Instances were cited where balconies and specific items, like cutlery and carpets, were not as clean as expected. A few reviews indicated that certain rooms were not prepared properly before check-in, including issues with stained fabrics and dirty windows.
Nonetheless, the majority of feedback consistently praised the cleanliness, modernity and overall upkeep of the rooms and facilities, making Quest NewQuay a reliable choice for travelers looking for a clean and comfortable stay.
Staff
The staff's supportive and cooperative spirit leaves a lasting impression, making guests feel welcome and well cared for throughout their stay. Specific team members, such as Sabrina, Michelle and Courtney, received personal mentions for their outstanding service and amiability. Reception staff are always available, often going above and beyond to accommodate early check-ins and special requests, ensuring a smooth and pleasant experience for guests.
Additionally, the overall ambiance created by the staff contributes significantly to the hotel's inviting atmosphere, enhancing the positive aspects of the property's location and facilities. With the reception team being highly engaging and the staff handling guest needs proactively, it’s evident that Quest NewQuay’s most valuable asset is its dedicated personnel, who excel in providing a memorable and comfortable stay for all visitors.
Wi-Fi
Gym
4 Star
Guests frequently highlight the great location, comfy beds and very attentive, friendly and professional staff. The combination of a lovely area, good amenities and consistently clean rooms contributes to a fantastic overall experience. Many reviews point out that Quest NewQuay met or exceeded expectations for a four-star hotel with reviewers expressing their intent to rebook and return for future stays.
Accessible
Many reviews highlight the room accessibility, noting that facilities are suitable for seniors and include convenient amenities like TVs equipped with Netflix and YouTube, as well as guest laundry services and balconies.
However, there are some concerns regarding staff education on handling guests with disabilities, indicating room for improvement in customer service. Despite this, the overall location's accessibility and connectivity make it a practical choice for travelers, especially those with specific mobility needs.
No, Quest NewQuay doesn't have any pool.
No, a spa isn't available at Quest NewQuay.
No, Quest NewQuay doesn't allow dogs.
No, parking facilities aren't available at Quest NewQuay.
Yes, Quest NewQuay has a gym.
Location Show Map
More Options
