Platinum City Serviced Apartments
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPlatinum City Serviced Apartments in Melbourne has received a mix of reviews across various categories, though they lean predominantly positive.
The location receives significant praise, often highlighted as one of the apartment's standout features. Positioned near Melbourne Central, the apartments offer convenient access to trams, restaurants, markets and landmarks such as Marvel Stadium and Southern Cross Station, making it easy for guests to explore the city. Many guests appreciate the beautiful city views, proximity to shopping, dining and entertainment options, making it a popular choice for both short and extended stays. The availability of parking facilities further adds to the convenience.
The rooms are another strong point with many guests noting the modern and stylish accommodations that offer great value for money. The apartments feature good-sized rooms with separate bedrooms and spectacular views from large glass windows. Most guests find the beds very comfortable and the apartments clean and cozy, equipped with necessary amenities. However, there are occasional reports of minor cleanliness issues and some rooms being smaller than expected.
Cleanliness reviews are somewhat mixed. While many guests commend the apartments for being clean and comfortable with special mentions of the bathrooms, there are also reports of cleanliness inconsistencies such as dirty carpets, stained walls and missed vacuuming in some areas.
The staff reviews also show a blend of positives and areas for improvement. Many guests describe the staff as friendly, helpful and accommodating. Notable positive experiences include prompt responses to requests and polite interactions. However, a few guests experienced rude or indifferent service and noted issues with communication and the check-in process.
Regarding the beds, most guests find them clean, comfortable and conducive to a good night's sleep, though a few reviews highlight that some beds were too soft or not up to standard.
Overall, Platinum City Serviced Apartments in Melbourne is favored for its excellent location, comfortable and modern rooms and generally helpful staff, making it a solid choice for visitors seeking convenience and value in the heart of the city.
Categories
The location receives significant praise, often highlighted as one of the apartment's standout features. Positioned near Melbourne Central, the apartments offer convenient access to trams, restaurants, markets and landmarks such as Marvel Stadium and Southern Cross Station, making it easy for guests to explore the city. Many guests appreciate the beautiful city views, proximity to shopping, dining and entertainment options, making it a popular choice for both short and extended stays. The availability of parking facilities further adds to the convenience.
The rooms are another strong point with many guests noting the modern and stylish accommodations that offer great value for money. The apartments feature good-sized rooms with separate bedrooms and spectacular views from large glass windows. Most guests find the beds very comfortable and the apartments clean and cozy, equipped with necessary amenities. However, there are occasional reports of minor cleanliness issues and some rooms being smaller than expected.
Cleanliness reviews are somewhat mixed. While many guests commend the apartments for being clean and comfortable with special mentions of the bathrooms, there are also reports of cleanliness inconsistencies such as dirty carpets, stained walls and missed vacuuming in some areas.
The staff reviews also show a blend of positives and areas for improvement. Many guests describe the staff as friendly, helpful and accommodating. Notable positive experiences include prompt responses to requests and polite interactions. However, a few guests experienced rude or indifferent service and noted issues with communication and the check-in process.
Regarding the beds, most guests find them clean, comfortable and conducive to a good night's sleep, though a few reviews highlight that some beds were too soft or not up to standard.
Overall, Platinum City Serviced Apartments in Melbourne is favored for its excellent location, comfortable and modern rooms and generally helpful staff, making it a solid choice for visitors seeking convenience and value in the heart of the city.
Apartment with Free Wi-Fi
Accessible Apartment
4-Star Apartment
Skyscraper Apartment
Guest Reviews
Platinum City Serviced Apartments boasts a stellar location that guests repeatedly praise. Conveniently positioned near Melbourne Central, the apartments offer easy access to trams right at the doorstep, making it effortless to explore the city. The central location places visitors within walking distance of Melbourne Central Station, a variety of restaurants, markets and key landmarks such as Marvel Stadium and Southern Cross Station for quick Sky Bus access.
Guests appreciate the surroundings, often noting the beautiful city views from their rooms. The apartments are ideally situated for shopping, dining and entertainment with a multitude of eateries and specialty shops nearby. Many guests found the proximity to their events and attractions ideal, highlighting that the location catered to both short stays and longer visits.
Additionally, parking facilities and centrality to major points of interest contribute positively to guests' experiences. The combination of excellent location, convenient transport options and essential facilities makes Platinum City Serviced Apartments a favored choice for visitors looking to stay in the heart of Melbourne.
Platinum City Serviced Apartments in Melbourne largely stands out for its modern and stylish accommodations. Offering great value for money, the apartments boast good-sized rooms with fantastic views, especially from the big glass windows. Guests appreciated the separate bedroom setup and found the beds to be very comfortable. The apartments were frequently described as clean and cozy, providing all the necessary amenities for a comfortable stay.
Despite the predominantly positive feedback, there were some areas of inconsistency. A few guests noted issues with cleanliness, such as stains on pillow cases and duvets and some missed vacuuming. Additionally, some of the rooms were noted to be smaller than expected and bedrooms lacking windows.
The location is another strong point with easy access and proximity to shops and restaurants, making it a convenient option for short stays. While the compact nature of the apartments suits brief visits, some guests found the rooms to be hot and stuffy at times. Overall, the blend of modern amenities, good value and strategic location makes Platinum City Serviced Apartments a solid choice for travelers.
Platinum City Serviced Apartments offers a mixed experience when it comes to its beds. Many guests found the beds clean, comfortable and even super soft, which added to their overall enjoyment of the spacious rooms. Positive remarks highlight the beds as being comfy and accompanied by clean, cozy bedding and pillows. However, a few guests mentioned that the beds were a bit too soft for their liking and some found the mattresses to be less than ideal. While some found the beds extremely uncomfortable and noted issues with bed preparation, the majority of reviews lean towards a satisfactory experience. Overall, the beds at Platinum City Serviced Apartments generally meet expectations with room for improvement noted in some instances.
Platinum City Serviced Apartments has garnered mixed feedback regarding its cleanliness. On the positive side, many guests praised the apartments for being very clean, comfortable and equipped with everything needed for a short stay. The bathrooms, in particular, were often highlighted for being clean, neat and in some cases, new and in very good condition. Guests appreciated the clean and tidy rooms with mentions of comfy beds and nice shower and kitchen areas contributing to an overall positive experience.
However, several reviews pointed out areas that need improvement. Recurring issues included dirty carpets, stained walls and poorly cleaned bathrooms with some guests finding mould and hair from previous occupants. The lobby area was frequently described as dirty with an unpleasant smell. Some specific complaints mentioned dust, crumbs and rubbish left by previous guests, as well as a lack of adequate cleaning supplies and utensils.
While some guests felt the apartments were well-maintained and suitable for a comfortable stay, others were disappointed by inconsistent cleanliness standards. Overall, potential visitors should weigh these mixed reviews when considering a stay at Platinum City Serviced Apartments.
The reviews of the staff at Platinum City Serviced Apartments reveal mixed experiences. A recurrent theme is the friendliness and helpfulness of many staff members with guests frequently describing the staff as friendly, lovely and accommodating. Positive encounters include staff being quick to respond to requests for additional amenities like toilet paper and pillows, as well as being readily available during working hours. Guests also appreciated the polite and courteous demeanor of the staff with special mentions of individuals like Evelyn who stood out for their helpfulness.
Several guests noted the efficiency and helpfulness of staff upon arrival and appreciated the good communication, especially with the receptionist. Requests for additional items, such as coffee pods and towels, were met without issue and the staff's willingness to store luggage after checkout added to the positive experience for some.
However, the reviews are not uniformly positive. There are mentions of rude and indifferent staff, including an unpleasant experience with a male staff member at the reception. Other guests felt that the communication with staff was poor and some found the check-in process confusing and unwelcoming, pointing out the need to go to level 3 to check in. These mixed experiences highlight that while many guests found the staff friendly and accommodating, there are areas needing improvement in customer service and communication at Platinum City Serviced Apartments.
Location Show Map
Location
Guests appreciate the surroundings, often noting the beautiful city views from their rooms. The apartments are ideally situated for shopping, dining and entertainment with a multitude of eateries and specialty shops nearby. Many guests found the proximity to their events and attractions ideal, highlighting that the location catered to both short stays and longer visits.
Additionally, parking facilities and centrality to major points of interest contribute positively to guests' experiences. The combination of excellent location, convenient transport options and essential facilities makes Platinum City Serviced Apartments a favored choice for visitors looking to stay in the heart of Melbourne.
Rooms
Despite the predominantly positive feedback, there were some areas of inconsistency. A few guests noted issues with cleanliness, such as stains on pillow cases and duvets and some missed vacuuming. Additionally, some of the rooms were noted to be smaller than expected and bedrooms lacking windows.
The location is another strong point with easy access and proximity to shops and restaurants, making it a convenient option for short stays. While the compact nature of the apartments suits brief visits, some guests found the rooms to be hot and stuffy at times. Overall, the blend of modern amenities, good value and strategic location makes Platinum City Serviced Apartments a solid choice for travelers.
Beds
Cleanliness
However, several reviews pointed out areas that need improvement. Recurring issues included dirty carpets, stained walls and poorly cleaned bathrooms with some guests finding mould and hair from previous occupants. The lobby area was frequently described as dirty with an unpleasant smell. Some specific complaints mentioned dust, crumbs and rubbish left by previous guests, as well as a lack of adequate cleaning supplies and utensils.
While some guests felt the apartments were well-maintained and suitable for a comfortable stay, others were disappointed by inconsistent cleanliness standards. Overall, potential visitors should weigh these mixed reviews when considering a stay at Platinum City Serviced Apartments.
Staff
Several guests noted the efficiency and helpfulness of staff upon arrival and appreciated the good communication, especially with the receptionist. Requests for additional items, such as coffee pods and towels, were met without issue and the staff's willingness to store luggage after checkout added to the positive experience for some.
However, the reviews are not uniformly positive. There are mentions of rude and indifferent staff, including an unpleasant experience with a male staff member at the reception. Other guests felt that the communication with staff was poor and some found the check-in process confusing and unwelcoming, pointing out the need to go to level 3 to check in. These mixed experiences highlight that while many guests found the staff friendly and accommodating, there are areas needing improvement in customer service and communication at Platinum City Serviced Apartments.
No, Platinum City Serviced Apartments doesn't have any pool.
No, a spa isn't available at Platinum City Serviced Apartments.
No, Platinum City Serviced Apartments doesn't allow dogs.
No, parking facilities aren't available at Platinum City Serviced Apartments.
No, Platinum City Serviced Apartments doesn't have a gym.
Location Show Map
More Options
