Novotel Melbourne Preston
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Summary of reviewsNovotel Melbourne Preston receives an array of positive reviews across various aspects, contributing to a largely commendable general experience for guests. The hotel's location is particularly lauded for its convenience with easy access to public transportation, Melbourne Airport, dining options and shopping areas. This adds to its appeal for personal, business and family-related travel.
Guests appreciate the breakfast offerings, which are described as delicious with a variety of options, including a delightful buffet featuring local Australian products. While a few noted areas for price and logistics improvements, the overall sentiment remains favorable.
Dinner at the hotel also garners positive remarks, particularly for the quality and taste of the food, the pleasant atmosphere and the efficient room service. Although some found the menu limited and somewhat overpriced, most guests reported a satisfactory dining experience.
The rooms at Novotel Melbourne Preston are frequently highlighted for their spaciousness, modernity and cleanliness. Guests enjoyed the comfortable beds and well-appointed rooms with some receiving upgrades that added to their comfort. The minor concerns regarding compact bathrooms are overshadowed by the positive aspects.
Cleanliness is a significant strong point with guests consistently noting the spotless rooms and public areas. The hotel's diligence in maintaining cleanliness reinforces a warm and inviting ambiance.
Staff at Novotel Melbourne Preston are repeatedly praised for their friendliness, politeness and professionalism. The staff's helpful and accommodating nature significantly enhances the guest experience, contributing to a welcoming atmosphere throughout the hotel.
WiFi at the hotel provides a generally positive experience with most guests finding it fast and reliable, despite a few difficulties with setup and connectivity.
The gym facilities are well-maintained and appreciated, further complemented by the presence of a sauna, contributing positively to guests' stays.
Parking at the hotel is considered convenient and secure with on-site options highly praised despite some concerns about additional fees.
The beds at Novotel Melbourne Preston receive favorable reviews for their comfort, which is crucial for a good night's sleep. Although there are occasional mentions of discomfort due to mattress softness or bed configuration, the overall feedback is positive.
Accessibility features add to the hotel's appeal for guests with disabilities with new ramps and thoughtfully designed rooms ensuring ease of movement and comfort.
Lastly, the hotel exudes a luxurious ambiance with beautiful, clean facilities and well-decorated rooms, offering a high-end experience despite the absence of certain luxury amenities like robes and slippers.
Overall, Novotel Melbourne Preston is highly recommended for its strategic location, comfortable accommodations, exceptional cleanliness and remarkable staff, providing a broadly satisfying experience for its guests.
Categories
Guests appreciate the breakfast offerings, which are described as delicious with a variety of options, including a delightful buffet featuring local Australian products. While a few noted areas for price and logistics improvements, the overall sentiment remains favorable.
Dinner at the hotel also garners positive remarks, particularly for the quality and taste of the food, the pleasant atmosphere and the efficient room service. Although some found the menu limited and somewhat overpriced, most guests reported a satisfactory dining experience.
The rooms at Novotel Melbourne Preston are frequently highlighted for their spaciousness, modernity and cleanliness. Guests enjoyed the comfortable beds and well-appointed rooms with some receiving upgrades that added to their comfort. The minor concerns regarding compact bathrooms are overshadowed by the positive aspects.
Cleanliness is a significant strong point with guests consistently noting the spotless rooms and public areas. The hotel's diligence in maintaining cleanliness reinforces a warm and inviting ambiance.
Staff at Novotel Melbourne Preston are repeatedly praised for their friendliness, politeness and professionalism. The staff's helpful and accommodating nature significantly enhances the guest experience, contributing to a welcoming atmosphere throughout the hotel.
WiFi at the hotel provides a generally positive experience with most guests finding it fast and reliable, despite a few difficulties with setup and connectivity.
The gym facilities are well-maintained and appreciated, further complemented by the presence of a sauna, contributing positively to guests' stays.
Parking at the hotel is considered convenient and secure with on-site options highly praised despite some concerns about additional fees.
The beds at Novotel Melbourne Preston receive favorable reviews for their comfort, which is crucial for a good night's sleep. Although there are occasional mentions of discomfort due to mattress softness or bed configuration, the overall feedback is positive.
Accessibility features add to the hotel's appeal for guests with disabilities with new ramps and thoughtfully designed rooms ensuring ease of movement and comfort.
Lastly, the hotel exudes a luxurious ambiance with beautiful, clean facilities and well-decorated rooms, offering a high-end experience despite the absence of certain luxury amenities like robes and slippers.
Overall, Novotel Melbourne Preston is highly recommended for its strategic location, comfortable accommodations, exceptional cleanliness and remarkable staff, providing a broadly satisfying experience for its guests.
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Guest Reviews
Novotel Melbourne Preston boasts a highly regarded location that appeals to many guests for various reasons. The hotel is noted for its proximity to public transportation, being just a 5-minute walk from the local tram and close to both a bus stop and a tram to the city center, making it accessible for travelers. Guests find the location particularly convenient for both personal and business needs. Several reviews highlight its ease of access from Melbourne Airport and its centrality for those aiming to explore the inner northern suburbs of Melbourne.
The hotel's vicinity to a variety of dining options and shopping areas is frequently appreciated, adding to its convenience. Many found it easy to walk to the local shopping district and appreciated the abundance of cafes nearby. Families visiting relatives, attendees of local events and business travelers specifically mentioned the location’s suitability for their needs.
However, some reviews noted that the hotel is somewhat distant from the local train station and may require a 45-minute tram ride to reach Melbourne's city center. Despite this, the general consensus among guests is that Novotel Melbourne Preston’s location is advantageous for a wide range of activities, offering a balance between accessibility and tranquility away from the bustling city center. The convenient parking and friendly, helpful staff further enhance the overall positive perception of the hotel's location.
Novotel Melbourne Preston offers a variety of positive experiences when it comes to their breakfast offerings. Many guests highlight the good quality and taste of the breakfast, describing it as great, delicious and amazing. The buffet breakfast receives particular praise for its nice variety and extensive options with some guests specifically noting the delightful scrambled eggs and bacon.
The restaurant atmosphere and dining options also contribute to a satisfying breakfast experience with some guests appreciating the included buffet breakfast and complementary offerings. The breakfast choices are noted to include a range of Australian products, which adds a local flavor to the meal.
However, there are a few areas where improvements could be made. Some guests found the breakfast to be expensive with the price not always matching the expectations set by the booking information. Additionally, there were mentions of limited options and instances where the food was not as hot as desired. Certain logistics, such as breakfast availability and service hours, also seemed to need better management.
Overall, while the breakfast at Novotel Melbourne Preston is generally well-received, addressing the minor issues mentioned could enhance the overall guest experience even further.
The restaurant at Novotel Melbourne Preston has generally received positive feedback from guests. Many have praised the quality of the food, describing it as lovely and delicious with commendations for the new head chef's affordable and tasty menu. The restaurant itself has been appreciated for its pleasant atmosphere and friendly service, making it a delightful place to dine. Some guests also found the room service to be prompt and reasonably priced with a good selection of food and drinks.
However, there are some noted areas for improvement. The dinner menu at the restaurant has been mentioned as limited, lacking in variety and not catering adequately to dietary requirements. Additionally, some guests feel that the menu is overpriced and that the main evening meal selection is poor. There have also been instances where the restaurant or cafe was closed, inconveniencing guests expecting these services. Despite these drawbacks, the overall dining experience at the hotel is considered satisfactory by many.
Novotel Melbourne Preston consistently receives high praise for its spacious and comfortable rooms. Guests frequently describe the rooms as large, bright and modern, often mentioning that they are well-appointed and tastefully decorated. Many reviews highlight the ample space in the rooms, making them ideal for families or couples. The cleanliness of the rooms is a recurring positive theme with numerous guests noting how spotless and well-maintained they are.
The beds are frequently mentioned as being very comfortable, contributing to a restful stay. Guests who received room upgrades particularly appreciated the enhanced comfort and additional space. The modern facilities and full amenities provided in the rooms are also highly valued.
Though there are some mentions of small or compact bathrooms, the overall guest sentiment remains positive due to the room size and layout. The views from the rooms, especially those overlooking the northern suburbs, are described as fantastic.
Overall, the combination of spacious, clean and beautifully styled rooms with comfortable beds ensures a pleasant stay at Novotel Melbourne Preston.
Guests at Novotel Melbourne Preston frequently highlight the comfort of the hotel beds. Many described the beds as comfortable, cozy and even amazingly comfortable, making for a restful night's sleep. The size of the beds was appreciated with mentions of huge and king-size options available. Several noted that the beds were spacious and came with extra pillows, which were also praised for their comfort. The cleanliness of the rooms added to the overall comfort experience.
However, it wasn't all perfect; a few guests found the mattresses too soft and experienced discomfort. Some beds were described as lumpy and there were instances of beds being separated or composed of two single beds pushed together, which detracted from the comfort for some guests. Despite these occasional issues, the majority of feedback about the beds at Novotel Melbourne Preston was positive, emphasizing comfort and a good night's rest.
Novotel Melbourne Preston consistently receives positive feedback for its cleanliness. Guests frequently highlight the spotless and tidy rooms, mentioning that the accommodations are modern, spacious and well-maintained. The cleanliness of the hotel is described as exceptional with rooms and common areas alike being neat and inviting. Visitors appreciate the clean finishes, stylish interiors and the welcoming ambiance.
The hotel's cleaning staff earns praise for their thoroughness, ensuring daily that rooms remain fresh and comfortable. Linens and towels are noted to be fresh and lovely, adding to the overall pleasant experience.
However, there are some occasional reports of minor cleanliness issues. A few guests found dirty handprints on walls, murky glasses or stains on benches. Some mentioned that the cleanliness of the bathrooms and carpets could be improved with a couple of instances where rooms needed deep cleaning. Despite these isolated remarks, the overall sentiment towards the hotel's cleanliness remains very positive.
In summary, Novotel Melbourne Preston largely meets and even exceeds guests' expectations for cleanliness, providing a clean, comfortable and enjoyable stay.
Novotel Melbourne Preston comes highly recommended for its exceptional staff, consistently praised in guest reviews. Visitors frequently mention the friendly, polite and helpful demeanor of the personnel, from reception to housekeeping. The staff's professionalism and prompt service reflect in a seamless check-in experience and thorough assistance during stays. Guests appreciate the warm welcomes and the proactive, accommodating attitude of everyone they encounter.
The room service and cleaning teams receive notable commendations for their efficiency and attention to detail. Many highlight the exceptional customer service provided, which includes being helpful, courteous and in many cases, going above and beyond the usual expectations. The friendly and compassionate nature of the staff fosters an inviting and comfortable atmosphere throughout the property. Whether it's a last-minute booking or a routine request, the staff's responsive and benevolent approach ensures a pleasant experience for all guests.
Staying connected at Novotel Melbourne Preston offers a mixed bag of experiences regarding WiFi. For many guests, the WiFi is described as fantastic, boasting good speed, free access and seamless integration with personal streaming accounts. Others found the connection stable and very fast, enhancing their stay. However, some reviews highlight challenges with the WiFi setup, describing it as complicated and difficult to connect to the smart TV. A few guests found the WiFi unusable or inadequate, encountering issues specifically with the hotel's internet. Despite these occasional hiccups, the majority of comments suggest a generally positive experience with the WiFi, appreciating the convenience of complimentary access.
The gym facilities at Novotel Melbourne Preston receive consistently positive feedback from guests. Many visitors commend the gym for being well-maintained and clean, which enhances the overall experience. The gym is frequently described as good or great with some guests even labeling it as excellent and awesome. Several reviews highlight the additional presence of a sauna, which many guests appreciate and enjoy using. Overall, the gym and its amenities contribute positively to the accommodation experience at the hotel.
Novotel Melbourne Preston offers a variety of parking options that many guests find convenient and accessible. The availability of on-site parking is a notable advantage with plenty of spots and easy access highly appreciated. Guests frequently mention positive experiences with secure, private and off-street parking, reinforcing the safety aspect. The parking provisions are praised for being excellent, invaluable and a huge bonus, offering complimentary and free off-street parking options.
While parking fees are a point of contention with some guests finding the $20 per night charge to be steep or expensive, others find the pricing reasonable considering the convenience. Despite occasional difficulties in locating the parking area, overall, the experience remains positive due to the ease of parking and the security provided.
Novotel Melbourne Preston offers an accessible experience for guests with disabilities with several positive features highlighted in reviews. The presence of new accessibility ramps ensures convenient movement around the premises. Guests found the rooms not only comfortable but also easy to access. The hotel’s location is described as being easily reachable and it provides straightforward access for those traveling from the country. Room design also received praise for its accessibility features, making it convenient for guests to navigate.
Additionally, the hotel is accessible to various dining options and services like Uber Eats, adding to the comfort and convenience of the stay. Despite a minor concern regarding bathroom water safety, the overall accessibility and thoughtful design make this hotel a suitable option for guests with disabilities.
Novotel Melbourne Preston offers a luxurious experience characterized by high-end amenities and an overall sense of opulence. Guests have remarked on the beautiful and clean environment, noting that the hotel exudes a fancy, almost 5-star ambiance. The rooms themselves are described as fancy looking and lovely, contributing to a significant feeling of luxury. However, some reviews mention the absence of expected luxury items like robes and slippers. Despite this minor drawback, the overall perception is that the hotel provides a high-end, luxurious experience with its beautiful facilities and refined atmosphere.
Location Show Map
Location
The hotel's vicinity to a variety of dining options and shopping areas is frequently appreciated, adding to its convenience. Many found it easy to walk to the local shopping district and appreciated the abundance of cafes nearby. Families visiting relatives, attendees of local events and business travelers specifically mentioned the location’s suitability for their needs.
However, some reviews noted that the hotel is somewhat distant from the local train station and may require a 45-minute tram ride to reach Melbourne's city center. Despite this, the general consensus among guests is that Novotel Melbourne Preston’s location is advantageous for a wide range of activities, offering a balance between accessibility and tranquility away from the bustling city center. The convenient parking and friendly, helpful staff further enhance the overall positive perception of the hotel's location.
Breakfast
The restaurant atmosphere and dining options also contribute to a satisfying breakfast experience with some guests appreciating the included buffet breakfast and complementary offerings. The breakfast choices are noted to include a range of Australian products, which adds a local flavor to the meal.
However, there are a few areas where improvements could be made. Some guests found the breakfast to be expensive with the price not always matching the expectations set by the booking information. Additionally, there were mentions of limited options and instances where the food was not as hot as desired. Certain logistics, such as breakfast availability and service hours, also seemed to need better management.
Overall, while the breakfast at Novotel Melbourne Preston is generally well-received, addressing the minor issues mentioned could enhance the overall guest experience even further.
Dinner
However, there are some noted areas for improvement. The dinner menu at the restaurant has been mentioned as limited, lacking in variety and not catering adequately to dietary requirements. Additionally, some guests feel that the menu is overpriced and that the main evening meal selection is poor. There have also been instances where the restaurant or cafe was closed, inconveniencing guests expecting these services. Despite these drawbacks, the overall dining experience at the hotel is considered satisfactory by many.
Rooms
The beds are frequently mentioned as being very comfortable, contributing to a restful stay. Guests who received room upgrades particularly appreciated the enhanced comfort and additional space. The modern facilities and full amenities provided in the rooms are also highly valued.
Though there are some mentions of small or compact bathrooms, the overall guest sentiment remains positive due to the room size and layout. The views from the rooms, especially those overlooking the northern suburbs, are described as fantastic.
Overall, the combination of spacious, clean and beautifully styled rooms with comfortable beds ensures a pleasant stay at Novotel Melbourne Preston.
Beds
However, it wasn't all perfect; a few guests found the mattresses too soft and experienced discomfort. Some beds were described as lumpy and there were instances of beds being separated or composed of two single beds pushed together, which detracted from the comfort for some guests. Despite these occasional issues, the majority of feedback about the beds at Novotel Melbourne Preston was positive, emphasizing comfort and a good night's rest.
Cleanliness
The hotel's cleaning staff earns praise for their thoroughness, ensuring daily that rooms remain fresh and comfortable. Linens and towels are noted to be fresh and lovely, adding to the overall pleasant experience.
However, there are some occasional reports of minor cleanliness issues. A few guests found dirty handprints on walls, murky glasses or stains on benches. Some mentioned that the cleanliness of the bathrooms and carpets could be improved with a couple of instances where rooms needed deep cleaning. Despite these isolated remarks, the overall sentiment towards the hotel's cleanliness remains very positive.
In summary, Novotel Melbourne Preston largely meets and even exceeds guests' expectations for cleanliness, providing a clean, comfortable and enjoyable stay.
Staff
The room service and cleaning teams receive notable commendations for their efficiency and attention to detail. Many highlight the exceptional customer service provided, which includes being helpful, courteous and in many cases, going above and beyond the usual expectations. The friendly and compassionate nature of the staff fosters an inviting and comfortable atmosphere throughout the property. Whether it's a last-minute booking or a routine request, the staff's responsive and benevolent approach ensures a pleasant experience for all guests.
Wi-Fi
Gym
Parking
While parking fees are a point of contention with some guests finding the $20 per night charge to be steep or expensive, others find the pricing reasonable considering the convenience. Despite occasional difficulties in locating the parking area, overall, the experience remains positive due to the ease of parking and the security provided.
Accessible
Additionally, the hotel is accessible to various dining options and services like Uber Eats, adding to the comfort and convenience of the stay. Despite a minor concern regarding bathroom water safety, the overall accessibility and thoughtful design make this hotel a suitable option for guests with disabilities.
Luxury
No, Novotel Melbourne Preston doesn't have any pool.
No, a spa isn't available at Novotel Melbourne Preston.
No, Novotel Melbourne Preston doesn't allow dogs.
Yes, parking facilities are available at Novotel Melbourne Preston.
Yes, Novotel Melbourne Preston has a gym.
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