Novotel Melbourne Central
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Summary of reviewsNovotel Melbourne Central stands out as a highly regarded hotel, particularly noted for its prime location in the heart of Melbourne's Central Business District (CBD). Guests appreciate the unparalleled convenience with easy access to shopping centers, restaurants, entertainment options, major city attractions and transportation links such as train stations and tram stops. Despite being in a bustling area, the hotel maintains a peaceful ambiance, ensuring a restful stay.
The breakfast at Novotel Melbourne Central is a notable highlight, offering a diverse and delicious buffet that includes gluten-free options and health-conscious selections. Many guests rave about the quality and variety of the food, describing it as one of the best breakfast experiences they've had. The positive reviews extend to the friendly and helpful breakfast staff, although there are occasional remarks about monotony and staffing issues.
Though dinner reviews are mixed, the hotel's restaurant receives praise for its delicious food quality and exceptional service. Guests often enjoy the meals provided, particularly at the Italian restaurant, but some find the lack of vegan and vegetarian options, inconsistent availability and high prices at the steakhouse to be drawbacks. Nearby local dining options help mitigate these concerns.
Rooms at the hotel receive commendations for their modern and clean design, spaciousness and comfortable beds. Cleanliness is a constant positive note with rooms being described as spotless and well-maintained. Some guests, however, find the room sizes to vary, describing certain rooms as cramped while others as sufficiently spacious. The lack of specific amenities like kitchen facilities and minibars and mixed opinions about the open bathroom layouts suggest areas for potential improvement.
The staff at Novotel Melbourne Central consistently impress guests with their warmth, friendliness and professionalism. The reception team and concierge are frequently highlighted for their welcoming and efficient service, contributing significantly to positive guest experiences. A few reviews mention inconsistent interactions, but the overall service remains a strong point.
The hotel offers free Wi-Fi, praised for its seamless connectivity and ease of use, though some guests request faster speeds and additional TV service options. The parking service, while convenient, is often noted as expensive, which some guests find disappointing.
Family travelers give mixed reviews due to room size constraints but appreciate the family-friendly atmosphere and amenities. Bedding and pillows receive high praise for comfort.
Recognized as a charming four-star hotel, Novotel Melbourne Central is appreciated for delivering experiences that often surpass its star rating. The hotel's business-friendly amenities and the staff's helpfulness ensure that business travelers feel well taken care of, making it a favored choice for both leisure and business guests.
Overall, Novotel Melbourne Central is celebrated for its outstanding location, clean and modern accommodations, delightful breakfast and exemplary staff service, ensuring a satisfying stay in Melbourne.
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The breakfast at Novotel Melbourne Central is a notable highlight, offering a diverse and delicious buffet that includes gluten-free options and health-conscious selections. Many guests rave about the quality and variety of the food, describing it as one of the best breakfast experiences they've had. The positive reviews extend to the friendly and helpful breakfast staff, although there are occasional remarks about monotony and staffing issues.
Though dinner reviews are mixed, the hotel's restaurant receives praise for its delicious food quality and exceptional service. Guests often enjoy the meals provided, particularly at the Italian restaurant, but some find the lack of vegan and vegetarian options, inconsistent availability and high prices at the steakhouse to be drawbacks. Nearby local dining options help mitigate these concerns.
Rooms at the hotel receive commendations for their modern and clean design, spaciousness and comfortable beds. Cleanliness is a constant positive note with rooms being described as spotless and well-maintained. Some guests, however, find the room sizes to vary, describing certain rooms as cramped while others as sufficiently spacious. The lack of specific amenities like kitchen facilities and minibars and mixed opinions about the open bathroom layouts suggest areas for potential improvement.
The staff at Novotel Melbourne Central consistently impress guests with their warmth, friendliness and professionalism. The reception team and concierge are frequently highlighted for their welcoming and efficient service, contributing significantly to positive guest experiences. A few reviews mention inconsistent interactions, but the overall service remains a strong point.
The hotel offers free Wi-Fi, praised for its seamless connectivity and ease of use, though some guests request faster speeds and additional TV service options. The parking service, while convenient, is often noted as expensive, which some guests find disappointing.
Family travelers give mixed reviews due to room size constraints but appreciate the family-friendly atmosphere and amenities. Bedding and pillows receive high praise for comfort.
Recognized as a charming four-star hotel, Novotel Melbourne Central is appreciated for delivering experiences that often surpass its star rating. The hotel's business-friendly amenities and the staff's helpfulness ensure that business travelers feel well taken care of, making it a favored choice for both leisure and business guests.
Overall, Novotel Melbourne Central is celebrated for its outstanding location, clean and modern accommodations, delightful breakfast and exemplary staff service, ensuring a satisfying stay in Melbourne.
Hotel Taking Steps Towards Sustainability
This hotel is committed to sustainable operations with initiatives aimed at reducing food waste, supporting local suppliers, eliminating single-use plastics, and decreasing energy consumption.
Family Friendly Hotel
Provides family-friendly amenities and convenient access to city attractions. It is a suitable choice for families looking for comfort and convenience.
Business Hotel
This hotel provides business travelers with meeting rooms, high-speed internet access, and a dedicated business center. Its central location and additional amenities are suited for corporate stays.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
The Novotel Melbourne Central boasts a prime location in the heart of Melbourne's Central Business District (CBD), providing guests with unparalleled convenience. The hotel is strategically situated near Melbourne Central, making it easy for visitors to access a plethora of shopping centers, restaurants and entertainment options. The close proximity to train stations and tram stops ensures effortless travel throughout the city.
Guests appreciate the hotel's central placement, which allows for walking access to major city attractions and main CBD spots. The area is bustling with diverse food choices, vibrant café culture and numerous entertainment venues. Many reviewers highlight the hotel's peaceful ambiance despite its central location, ensuring a restful stay amidst the city’s hustle and bustle.
With easy access to key tourist spots and transport links, the hotel stands out as a great base for both leisure and business travelers. Its modern, clean rooms and friendly service amplify the overall positive experience, emphasizing its value for money. For those planning to explore Melbourne's dynamic city life, the Novotel Melbourne Central’s location is certainly a significant advantage.
Novotel Melbourne Central offers a delightful breakfast experience that consistently receives high praise from its guests. Described as excellent, fantastic and amazing, the breakfast buffet boasts a diverse and delicious selection of foods, ranging from homemade freshly squeezed fruit juices to tasty tomato sauce beans. Guests are particularly appreciative of the gluten-free options and the separate toaster to cater to dietary needs.
The buffet includes health-conscious selections and a DIY juicing station, which enhances the breakfast experience and allows for a personalized touch. The quality of the produce and taste is frequently highlighted, making it one of the best breakfast buffets some guests have ever had. Visitors find the breakfast to be a satisfying and excellent way to start their day.
While the majority of guests find the food to be very good and the variety commendable, there are occasional remarks about the monotony of options or inconsistent staffing. Despite this, the overall atmosphere is relaxed and welcoming and many consider the breakfast well worth the price, especially when included with the room.
The breakfast staff generally receive positive reviews, noted as being helpful and friendly, which adds to the pleasant dining experience. Some guests, however, have encountered less courteous service, although the quality of the food often overshadows these minor issues.
Overall, the breakfast at Novotel Melbourne Central is a standout feature—offering quality, variety and a positive start to the day for its guests.
Novotel Melbourne Central's dining experience has received mixed reviews from guests with several positive highlights worth noting. The food at the hotel's restaurant often receives high praise for its exceptional quality and delicious taste. Many guests have enjoyed their meals, describing the dining experience as excellent and commending the staff for their impeccable service. The Italian restaurant mentioned specifically stands out as a good option for evening dining.
However, some guests have reported issues such as the absence of vegan and vegetarian options with occasional remarks about cold and unappetizing fries. Additionally, there are complaints about the restaurant not being open for dinner every day and limited room service options, which can be a drawback for some visitors.
Despite these issues, the hotel's new and clean atmosphere adds to the dining appeal and the complimentary happy hour and free dinner provide added value. While dinner reservations were not accommodated by some, there are easy-to-reach restaurants nearby that allow guests to explore the city's culinary offerings. Those seeking a varied dining experience may need to look beyond the hotel's in-house options due to the limited availability on certain days and high meal prices at the steakhouse.
Novotel Melbourne Central receives mixed feedback about its rooms with several highlights that cater to varying guest preferences. Many reviews commend the hotel for its spacious rooms, which include large beds, comfortable layouts and clean, modern amenities. Guests often mention the rooms being comfortable and adequately equipped, providing a relaxing atmosphere with features such as large showers, modern styling and lovely bathrooms. Cleanliness is consistently praised with rooms being kept clean and tidy daily and the décor contributing a relaxing ambiance.
However, room size is a recurring issue among guests. While some found their rooms spacious and well above their expectations, others describe them as small, narrow and cramped, especially for families or groups. Certain rooms have a compact design, which, despite being well laid out, can feel tight for more than two occupants. Additionally, some guests were disappointed with the lack of amenities like kitchen facilities, minibars and bathtubs. The open bathroom layouts with glass doors also received mixed reviews.
Overall, Novotel Melbourne Central is recognized for its clean, modern rooms and comfortable accommodations. However, prospective guests who require ample space or specific amenities might want to consider these aspects when booking.
The guest reviews for Novotel Melbourne Central highlight a generally positive experience regarding the hotel's bedding. Guests frequently describe the beds as very comfortable, comfy and firm. The comfort of the bedding received high praise with many noting that the mattresses were exceptionally cozy. Rooms, often mentioned as clean and modern, also featured beds that were described as great in terms of amenities. Some guests pointed out that the beds were spacious and sufficient for multiple occupants, providing a good night's rest.
However, a few discrepancies do appear with some guests finding the mattresses too firm or too soft for their liking. Additionally, there were mentions of beds being too small for two people in certain cases and a few reviews did criticize the hardness of the beds. Overall, the consensus leans towards a positive bedding experience with most guests enjoying the comfort and quality provided.
Novotel Melbourne Central receives high praise for its outstanding cleanliness. Guests commonly describe the rooms as clean, very clean and even spotless, highlighting modern and tidy spaces that contribute to a comfortable stay. The bathrooms, in particular, stand out for their cleanliness. Reviewers frequently commend the helpful cleaners and professional employees who ensure guests enjoy a hygienic environment throughout their visit.
While the majority of comments emphasize the exceptional cleanliness of both rooms and common areas, there are occasional mentions of cleanliness issues, such as dusty or dirty rooms and housekeeping inconsistencies like stained cups and unemptied bins. Despite these isolated incidents, the overall impression is overwhelmingly positive with the clean rooms and modern decor leaving a lasting impression on guests. The hotel's prime location adds to its appeal, making it a well-regarded choice for those seeking a clean and comfortable stay in Melbourne.
The staff at Novotel Melbourne Central are frequently highlighted for their exceptional service, showcasing a consistent pattern of warmth, friendliness and professionalism. Guests often describe the staff as incredibly helpful, attentive and going above and beyond to ensure a pleasant stay. The reception team, in particular, receives praise for their welcoming and efficient service with mentions of outstanding customer service skills and impressive problem-solving.
The hotel's concierge is also noted for being exceedingly helpful, providing excellent recommendations and contributing to an overall positive experience. Furthermore, the service staff at breakfast and throughout the hotel maintain a high standard of friendliness and accommodation.
Despite the overwhelmingly positive comments, a few reviews mention inconsistencies and occasional low-quality interactions at the reception, emphasizing the need for some improvement in this area. Overall, the majority of guests leave with a strong impression of the hotel's staff as a key highlight of their stay, contributing significantly to the hotel's appeal and reputation.
Novotel Melbourne Central offers seamless connectivity with its fast and easy-to-connect Wi-Fi, making it convenient for guests to get online immediately upon arrival. The hotel provides free Wi-Fi access, although some guests mentioned a need for faster speeds and an option to upgrade for better service. A notable feature is the inclusion of Chromecast in-room, which allows for effortless streaming to the TV, making it easy to use platforms like Netflix, though it isn't directly included. While the TV service itself could benefit from more options and an upgrade to include services like YouTube, the availability of Chromecast helps to bridge this gap. Overall, the Wi-Fi and streaming capabilities provided by the hotel contribute positively to the guest experience.
Parking at Novotel Melbourne Central has received mixed reviews from guests with varying opinions on convenience and cost. A major point of contention is the cost of parking, which many reviewers found expensive, often noting a fee of $60 per day for both valet and self-parking options. On the positive side, guests appreciated the convenience of having on-site parking and the option to park at Queen Street's Wilson parking, which is nearby. While a few guests found the valet service easy and nice, others were disappointed by the inability to park their own car. The overall sentiment highlights the convenience of available parking but underscores that the cost is higher than many guests anticipated.
Novotel Melbourne Central receives mixed reviews from guests traveling with children, but it does offer some appealing family-friendly amenities. The hotel is noted for its spacious double beds, which accommodate families who want to stay together in one room. Many reviews highlight the hotel's family-friendly and children-friendly rooms and spaces with terms like family friendly hotel and family oriented appearing frequently.
Some guests did point out that the standard room size can be a bit tight for larger families, such as those with two adults and three children or even for families of four, describing the space as quaint or a bit small. Nonetheless, others appreciated the thoughtful touches, such as the cleaners arranging children's teddies, which added a personal touch to their stay. Bedding and pillows received high praise for their comfort.
Staff interactions showed some variance with most reviews mentioning staff being very helpful and kind to young kids, although there were isolated complaints about poor treatment at check-in. Despite the absence of an airport shuttle service and some minor space constraints, many found the hotel to be a solid choice for small to medium-sized families looking for central accommodation in Melbourne.
Novotel Melbourne Central, widely recognized as a charming and well-maintained four-star hotel, often receives praise for delivering a five-star experience. Guests appreciate the pleasant and beautiful ambiance that contributes to its boutique appeal. The hotel is lauded for its incredible staff, who ensure that stays are nothing short of fabulous, making it a preferred choice for travelers who often favor Novotel or ibis properties. Many feel that the quality is consistent throughout, offering overall good value for money when considering the facilities provided.
Despite the largely positive feedback, some guests found the accommodations not fully up to typical four-star standards, citing smaller room sizes and a lack of certain four-star amenities and services. Additionally, the absence of complementary perks for Accor Gold members was noted. Nevertheless, the hotel remains a favored spot for its cleanliness and the overall enjoyable experience it offers.
Novotel Melbourne Central is a convenient and business-friendly hotel, equipped with a range of facilities tailored to meet the needs of business travelers. The business center and dedicated business rooms make it an excellent choice for those on business trips. Guests have praised the helpfulness of the staff and their readiness to assist business travelers with any requirements. The hotel provides essential business amenities and offers early check-in when rooms are available with an option for better Wi-Fi at an additional cost. Although there is no complimentary water, the overall experience for business guests remains positive with the hotel consistently being recognized for its business-friendly environment.
The Novotel Melbourne Central boasts a commendable level of accessibility for guests with disabilities, according to recent reviews. Its central and accessible location makes it a convenient choice for visitors looking to explore Melbourne with ease. The hotel is strategically placed for seamless access to public transportation options, ensuring getting around the city is straightforward. Whether arriving by Uber or other means, guests found access to the hotel simple and hassle-free. The prime location also means that visitors are close to many of Melbourne’s attractions, further enhancing the overall accessibility experience.
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Location
Guests appreciate the hotel's central placement, which allows for walking access to major city attractions and main CBD spots. The area is bustling with diverse food choices, vibrant café culture and numerous entertainment venues. Many reviewers highlight the hotel's peaceful ambiance despite its central location, ensuring a restful stay amidst the city’s hustle and bustle.
With easy access to key tourist spots and transport links, the hotel stands out as a great base for both leisure and business travelers. Its modern, clean rooms and friendly service amplify the overall positive experience, emphasizing its value for money. For those planning to explore Melbourne's dynamic city life, the Novotel Melbourne Central’s location is certainly a significant advantage.
Breakfast
The buffet includes health-conscious selections and a DIY juicing station, which enhances the breakfast experience and allows for a personalized touch. The quality of the produce and taste is frequently highlighted, making it one of the best breakfast buffets some guests have ever had. Visitors find the breakfast to be a satisfying and excellent way to start their day.
While the majority of guests find the food to be very good and the variety commendable, there are occasional remarks about the monotony of options or inconsistent staffing. Despite this, the overall atmosphere is relaxed and welcoming and many consider the breakfast well worth the price, especially when included with the room.
The breakfast staff generally receive positive reviews, noted as being helpful and friendly, which adds to the pleasant dining experience. Some guests, however, have encountered less courteous service, although the quality of the food often overshadows these minor issues.
Overall, the breakfast at Novotel Melbourne Central is a standout feature—offering quality, variety and a positive start to the day for its guests.
Dinner
However, some guests have reported issues such as the absence of vegan and vegetarian options with occasional remarks about cold and unappetizing fries. Additionally, there are complaints about the restaurant not being open for dinner every day and limited room service options, which can be a drawback for some visitors.
Despite these issues, the hotel's new and clean atmosphere adds to the dining appeal and the complimentary happy hour and free dinner provide added value. While dinner reservations were not accommodated by some, there are easy-to-reach restaurants nearby that allow guests to explore the city's culinary offerings. Those seeking a varied dining experience may need to look beyond the hotel's in-house options due to the limited availability on certain days and high meal prices at the steakhouse.
Rooms
However, room size is a recurring issue among guests. While some found their rooms spacious and well above their expectations, others describe them as small, narrow and cramped, especially for families or groups. Certain rooms have a compact design, which, despite being well laid out, can feel tight for more than two occupants. Additionally, some guests were disappointed with the lack of amenities like kitchen facilities, minibars and bathtubs. The open bathroom layouts with glass doors also received mixed reviews.
Overall, Novotel Melbourne Central is recognized for its clean, modern rooms and comfortable accommodations. However, prospective guests who require ample space or specific amenities might want to consider these aspects when booking.
Beds
However, a few discrepancies do appear with some guests finding the mattresses too firm or too soft for their liking. Additionally, there were mentions of beds being too small for two people in certain cases and a few reviews did criticize the hardness of the beds. Overall, the consensus leans towards a positive bedding experience with most guests enjoying the comfort and quality provided.
Cleanliness
While the majority of comments emphasize the exceptional cleanliness of both rooms and common areas, there are occasional mentions of cleanliness issues, such as dusty or dirty rooms and housekeeping inconsistencies like stained cups and unemptied bins. Despite these isolated incidents, the overall impression is overwhelmingly positive with the clean rooms and modern decor leaving a lasting impression on guests. The hotel's prime location adds to its appeal, making it a well-regarded choice for those seeking a clean and comfortable stay in Melbourne.
Staff
The hotel's concierge is also noted for being exceedingly helpful, providing excellent recommendations and contributing to an overall positive experience. Furthermore, the service staff at breakfast and throughout the hotel maintain a high standard of friendliness and accommodation.
Despite the overwhelmingly positive comments, a few reviews mention inconsistencies and occasional low-quality interactions at the reception, emphasizing the need for some improvement in this area. Overall, the majority of guests leave with a strong impression of the hotel's staff as a key highlight of their stay, contributing significantly to the hotel's appeal and reputation.
Wi-Fi
Parking
Family
Some guests did point out that the standard room size can be a bit tight for larger families, such as those with two adults and three children or even for families of four, describing the space as quaint or a bit small. Nonetheless, others appreciated the thoughtful touches, such as the cleaners arranging children's teddies, which added a personal touch to their stay. Bedding and pillows received high praise for their comfort.
Staff interactions showed some variance with most reviews mentioning staff being very helpful and kind to young kids, although there were isolated complaints about poor treatment at check-in. Despite the absence of an airport shuttle service and some minor space constraints, many found the hotel to be a solid choice for small to medium-sized families looking for central accommodation in Melbourne.
4 Star
Despite the largely positive feedback, some guests found the accommodations not fully up to typical four-star standards, citing smaller room sizes and a lack of certain four-star amenities and services. Additionally, the absence of complementary perks for Accor Gold members was noted. Nevertheless, the hotel remains a favored spot for its cleanliness and the overall enjoyable experience it offers.
Business
Accessible
No, Novotel Melbourne Central doesn't have any pool.
No, a spa isn't available at Novotel Melbourne Central.
No, Novotel Melbourne Central doesn't allow dogs.
Yes, parking facilities are available at Novotel Melbourne Central.
Yes, Novotel Melbourne Central has a gym.
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