Lancemore Crossley St. Melbourne
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Summary of reviewsLancemore Crossley St. Melbourne provides a top-tier experience with numerous positive reviews across various aspects. Situated in the heart of Melbourne's CBD, the hotel’s location is frequently lauded for its proximity to an array of restaurants, cafes, bars and theaters, especially in Chinatown and the theater district. Guests find it perfect for exploring the city’s vibrant offerings and appreciate its ease of access to public transport.
The hotel's setting is both elegant and comfortable, augmented by exceptionally friendly and helpful staff, creating a warm and inviting atmosphere right amidst Melbourne’s lively energy. Despite being centrally located, the hotel maintains a surprisingly quiet and peaceful ambiance, allowing guests to enjoy restful stays without sacrificing the benefits of city living.
Breakfast at Lancemore Crossley St. Melbourne receives mixed but generally positive feedback with guests appreciating the quality and variety on offer. The continental breakfast is particularly praised for its value and excellent range. Coffee, too, is a standout feature, recognized for its unbeatable quality and friendly service. Though some guests mention limitations in selection and occasional delays, the overall experience remains favorable.
Dinner options at the hotel are somewhat limited, but the surrounding area compensates magnificently with a plethora of nearby dining choices. The convenience of being close to various excellent restaurants elevates the culinary experience for guests. The rooftop terrace offering drinks and food adds a modern twist to the dining experience.
The rooms are stylishly designed, spacious and extremely clean. Guests commend the modern decor, comfortable beds and well-furnished amenities, making for a cozy yet sophisticated stay. While the rooms vary in size with some perceived as smaller than expected, the majority find them functional and quiet, contributing to a relaxing stay.
Cleanliness is consistently highlighted with reviews describing the hotel as spotless and impeccably maintained. The high standard of housekeeping is frequently noted, adding to the overall comfort and quality of the stay.
Staff at Lancemore Crossley St. Melbourne receive widespread acclaim for their friendliness, professionalism and attentiveness. From the front desk to cleaning personnel, the staff are praised for their warm and accommodating nature, significantly enhancing the guest experience.
While the complimentary WiFi occasionally faces challenges with speed and connectivity, the inclusion of Apple TV and access to a variety of movies compensates for these issues. The gym facilities receive mixed reviews, being described as basic and limited, but the nearby, fully-equipped gym offered for free is a valuable alternative.
Parking options, though offsite and occasionally tricky, are generally appreciated for their convenience and affordability. The hotel's suitability for families garners mixed feedback as well with positive remarks on the service and setup for families, while some critique the noise levels and breakfast suitability for kids.
Finally, the beds at Lancemore Crossley St. Melbourne receive glowing reviews for their exceptional comfort with many guests describing them as some of the best they've experienced, ensuring a restful night’s sleep.
Overall, Lancemore Crossley St. Melbourne stands out for its prime location, stylish and clean accommodations and outstanding service, making it a favored choice for those looking to enjoy the full spectrum of Melbourne’s vibrant city life.
Categories
The hotel's setting is both elegant and comfortable, augmented by exceptionally friendly and helpful staff, creating a warm and inviting atmosphere right amidst Melbourne’s lively energy. Despite being centrally located, the hotel maintains a surprisingly quiet and peaceful ambiance, allowing guests to enjoy restful stays without sacrificing the benefits of city living.
Breakfast at Lancemore Crossley St. Melbourne receives mixed but generally positive feedback with guests appreciating the quality and variety on offer. The continental breakfast is particularly praised for its value and excellent range. Coffee, too, is a standout feature, recognized for its unbeatable quality and friendly service. Though some guests mention limitations in selection and occasional delays, the overall experience remains favorable.
Dinner options at the hotel are somewhat limited, but the surrounding area compensates magnificently with a plethora of nearby dining choices. The convenience of being close to various excellent restaurants elevates the culinary experience for guests. The rooftop terrace offering drinks and food adds a modern twist to the dining experience.
The rooms are stylishly designed, spacious and extremely clean. Guests commend the modern decor, comfortable beds and well-furnished amenities, making for a cozy yet sophisticated stay. While the rooms vary in size with some perceived as smaller than expected, the majority find them functional and quiet, contributing to a relaxing stay.
Cleanliness is consistently highlighted with reviews describing the hotel as spotless and impeccably maintained. The high standard of housekeeping is frequently noted, adding to the overall comfort and quality of the stay.
Staff at Lancemore Crossley St. Melbourne receive widespread acclaim for their friendliness, professionalism and attentiveness. From the front desk to cleaning personnel, the staff are praised for their warm and accommodating nature, significantly enhancing the guest experience.
While the complimentary WiFi occasionally faces challenges with speed and connectivity, the inclusion of Apple TV and access to a variety of movies compensates for these issues. The gym facilities receive mixed reviews, being described as basic and limited, but the nearby, fully-equipped gym offered for free is a valuable alternative.
Parking options, though offsite and occasionally tricky, are generally appreciated for their convenience and affordability. The hotel's suitability for families garners mixed feedback as well with positive remarks on the service and setup for families, while some critique the noise levels and breakfast suitability for kids.
Finally, the beds at Lancemore Crossley St. Melbourne receive glowing reviews for their exceptional comfort with many guests describing them as some of the best they've experienced, ensuring a restful night’s sleep.
Overall, Lancemore Crossley St. Melbourne stands out for its prime location, stylish and clean accommodations and outstanding service, making it a favored choice for those looking to enjoy the full spectrum of Melbourne’s vibrant city life.
Luxury Hotel
This art-filled boutique hotel features a Rooftop Terrace with daybeds and sparkling city views. Rooms are appointed with signature L.M. beds, rain showers, and Hunter Lab amenities, with some suites offering private terrace balconies. The hotel also includes a Lobby Bar and an intimate fitness space.
Hotel for Honeymoon
Lancemore Crossley St. Melbourne provides a boutique hotel experience in a central location. Its stylish design and comfortable accommodations create a romantic atmosphere.
Romantic Hotel
Lancemore Crossley St. Melbourne offers boutique accommodations in a vibrant theater district. Its stylish rooms and central location provide a unique and romantic experience.
Accessible Hotel
Lancemore Crossley St. Melbourne provides rooms and facilities for disabled guests, including wheelchair access. It features a toilet for disabled guests and a bathroom for disabled guests. The hotel is accessible via lift.
Hotel with EV Charging Stations
Lancemore Crossley St. Melbourne provides electric vehicle charging facilities. It offers convenient charging options for EV owners.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
5-Star Hotel
Guest Reviews
Lancemore Crossley St. Melbourne enjoys a superb location in the heart of Melbourne's CBD, making it an ideal spot for both work and leisure. Its position places guests within walking distance of a multitude of top-notch restaurants, cafes, bars and theatres, particularly in the bustling Chinatown district and theatre precinct. The convenience of being close to public transport, including tram stops within the Free Tram Zone and nearby train stations, enhances the overall accessibility of the city's attractions.
The hotel's central placement has received high praise with guests noting it is perfect for exploring the CBD and nearby hip neighborhoods such as Fitzroy and Collingwood. Its proximity to significant landmarks, shopping precincts and cultural venues like the Princess Theatre and Her Majesty's Theatre makes it a prime choice for anyone looking to immerse themselves in Melbourne's vibrant atmosphere.
The accommodation's elegant and comfortable setting, combined with friendly and helpful staff, further enriches the experience, offering a welcoming retreat right amidst the city's lively energy. Despite its central and bustling location, guests often find the hotel surprisingly quiet and peaceful, enabling a restful stay without sacrificing the convenience of city living. Whether visiting for the theatre, dining, shopping or simply to wander and enjoy the city, Lancemore Crossley St. stands out as a fantastic base to experience all that Melbourne has to offer.
The breakfast experience at Lancemore Crossley St. Melbourne receives a mixed bag of reviews, but the positive highlights shine through. Guests commonly praise the quality and variety of the offerings, noting an exceptional and delicious breakfast with lots of options and great value for money. The continental breakfast is often described as good, reasonable and featuring an excellent range. Coffee, particularly, earns high marks for being unbeatable and lovingly crafted by friendly and helpful staff.
On the flip side, some guests find the breakfast selection limited with additional charges for cooked options. The breakfast area is noted to be small, sometimes causing delays and wait times for tables. A few visitors also find the service understaffed and slow with some expressing disappointment over the freshness and family-suitability of the options. Despite these drawbacks, the overall ambiance, friendly staff and quality of breakfast items leave a positive impression for many staying at this stylishly designed Melbourne hotel.
Lancemore Crossley St. Melbourne offers a well-regarded dining scene with a mix of local options that make it a standout choice for visitors. Though the hotel's own dinner offerings have limited choices, which some guests found disappointing, the nearby dining options more than make up for this shortfall. The hotel is ideally situated close to the Theatre district, delightful cafes, the Central Business District and Chinatown, providing a plethora of nearby dining establishments to choose from.
Guests appreciated the hotel's proximity to a variety of excellent restaurants, enhancing their culinary experiences. The location allows for easy exploration of diverse dining venues within just a block from the hotel's front door. Additionally, the rooftop terrace where drinks and food can be ordered via QR codes adds a modern and convenient twist to the experience.
Whether you're looking for a quiet dinner or diverse eating-out choices, the surrounding area promises excellent options that cater to different tastes and preferences.
Lancemore Crossley St. Melbourne garners acclaim for its chic and stylish rooms. Guests often highlight the modern design, spaciousness and cleanliness as standout features. The rooms are described as beautifully appointed, well-maintained and equipped with contemporary amenities that cater to comfort, such as super comfortable beds, ample storage and modern decor. Many guests appreciate the thoughtful layout and well-appointed furnishings, which include high-quality linens, Hunter products and convenient amenities like minibars and Apple TV.
The bathrooms receive praise for their lovely design and cleanliness, though a few guests mention they felt tight or claustrophobic. The hotel rooms, while mostly spacious, do vary in size with some guests finding them smaller than expected. Despite this, the overall consensus is that the rooms are cozy and functional with many enjoying the quiet and relaxing atmosphere they offer.
The hotel exudes a boutique vibe with its modern and minimalistic approach appealing particularly to those who appreciate a sophisticated yet cozy stay. The city views and rooftop area are additional perks, providing a delightful space to unwind and enjoy Melbourne’s skyline. The staff are commended for their friendliness and excellent service, adding to the overall positive experience.
Location-wise, the hotel is well-situated, making it convenient for exploring the city. Despite some mentions of noise from the street or neighboring areas, most guests seem satisfied with the tranquility inside the rooms.
The room sizes and views can be a mixed bag with some guests feeling the standard rooms are on the smaller side or lacking a view. However, the combination of exceptional cleanliness, stylish design and modern amenities largely outweigh these minor drawbacks, making Lancemore Crossley St. Melbourne a favored choice among travelers seeking comfort and style in the heart of the city.
Lancemore Crossley St. Melbourne is consistently praised for its exceptional bedding. Guests frequently mention the beds as being some of the most comfortable they have ever experienced with many highlighting the super comfortable and divine quality of the mattresses. The beds are often described as large, particularly the king beds, likened to sleeping on marshmallows for their plushness. Quality linen and soft feather pillows further enhance the sleeping experience, adding to the overall comfort of the beds.
Despite the overwhelmingly positive feedback, there are occasional mentions of the pillows being flat or too soft for some guests. Issues with bed firmness also arise with a few visitors finding the mattresses either too soft or lumpy. Nonetheless, the majority opinion is that the beds offer a high level of comfort, ensuring a restful night's sleep.
Overall, the beds at Lancemore Crossley St. Melbourne are a standout feature, contributing significantly to the hotel's reputation for quality accommodations.
The cleanliness of Lancemore Crossley St. Melbourne consistently receives high praise from guests. The majority of reviews highlight the spotless nature of the rooms and communal areas, frequently using terms like immaculate, impeccably clean and beautifully maintained. Visitors describe their accommodations as modern, cozy and extremely clean with a consistently high standard of housekeeping.
Guests appreciate the clean and crisp atmosphere of the hotel, from the facilities to the well-kept rooms. Even the finer details, such as the fluffiness of the towels and the softness of the beds and pillows, contribute to an overall impression of high-quality cleanliness. Positive remarks also extend to the hotel's general environment, which is described as neat, comfortable and tidy.
Despite a few isolated issues with dust and missed cleaning spots, the feedback is overwhelmingly positive, denoting Lancemore Crossley St. Melbourne as a well-maintained and exceptionally clean place to stay.
The staff at Lancemore Crossley St. Melbourne have garnered widespread acclaim for their excellent service. Guest reviews consistently highlight the friendly, helpful and welcoming nature of the team, describing them as fantastic, superb and incredibly accommodating. The front desk staff, in particular, stand out for their courteous and professional demeanor, ensuring a pleasant check-in experience.
Reviewers frequently mention the attentive and thoughtful service provided by all levels of staff, from management to cleaning personnel. The consistent professionalism paired with warmth and approachability has left a lasting impression on guests. Whether it’s the personalized touches or the staff’s willingness to go above and beyond, visitors feel genuinely cared for and valued.
Special mentions of individual staff members who communicated efficiently and courteously add a personal touch, reinforcing the overall positive customer experience. The exceptional hospitality extends to specific roles with the cleaning staff receiving high praise and the breakfast team noted for their efficiency and attentiveness.
Guests also appreciate the team’s knowledge and competence, which significantly contributes to the seamless experience at the hotel. Overall, the Lancemore Crossley St. Melbourne’s staff excel in making guests feel right at home and their outstanding service and warm demeanor are frequently cited as reasons for a memorable stay.
Lancemore Crossley St. Melbourne offers complimentary WiFi that guests have noted as strong and generally sufficient for getting some work done. WiFi is readily available and included with the stay. However, reliability issues have been mentioned, such as the need to frequently reconnect and re-enter passwords when returning to the room. Some guests found the internet speed slower than expected and occasionally insufficient, impacting tasks that require a stable connection. Although there were challenges related to the WiFi, the hotel compensates with additional perks like free Netflix, Apple TV and a variety of movies to enjoy, along with offering free drinks during a happy hour.
Lancemore Crossley St. Melbourne has received mixed reviews regarding its gym facilities. Many guests were underwhelmed by the fitness room, describing it as very small, basic and even a joke. The space was often referred to as more of a stretching area or a glass corridor with two similar machines rather than a proper gym. Guests frequently mentioned the lack of gym equipment such as treadmills or exercise bikes and there was a general consensus that the fitness room does not meet expectations.
However, there was a notable positive aspect: the hotel offers free access to a nearby gym, which many guests found to be a significant advantage. While the on-site gym facilities may be limited and somewhat disappointing, the option to use a local gym was appreciated and seen as a valuable perk. Overall, improving the on-site gym facilities could greatly enhance the guest experience.
Lancemore Crossley St. Melbourne offers a mixed parking experience for guests, as reflected by their reviews. On the positive side, many guests noted that the offsite parking options are easily accessible with some finding it just a short, convenient walk from the hotel. Additionally, the associated parking facilities are often described as affordable and stress-free, which some guests appreciated.
However, there are some areas for improvement. A number of guests mentioned initial issues and a lack of information surrounding the parking process, which could be disquieting. The parking spaces, being offsite, are described as tricky and sometimes tight, especially for larger vehicles. Despite these challenges, the proximity of the car parks and their low cost garnered positive remarks from various guests.
Overall, while the parking situation might require better signage and information, the provided facilities are generally seen as convenient and economically favorable.
Lancemore Crossley St. Melbourne receives a mixed reaction when it comes to activities and accommodations for kids. Many guests appreciate the hotel for being great for a family of four, highlighting its perfect setup for families where the two-room configuration allows some privacy while still keeping everyone together. The staff are noted for going above and beyond to enhance the stay, particularly when children are involved. Guests often describe the decor as nice, elevating the overall experience.
The hotel is recommended for families because of its accommodating and friendly atmosphere, which is considered kid-friendly by numerous visitors. It is particularly praised for being easy to get to and perfect for small family stays.
However, not all feedback is positive. Some guests report issues such as not receiving a requested cot, causing inconvenience when sharing beds with children. Complaints also mention that the rooms can be noisy and the breakfast service not particularly suited for families. Additionally, some reviews highlight that certain family rooms need improvement in terms of suitability and comfort with specific mentions of the hotel not being kid-friendly or tailored for family needs in some instances.
Overall, Lancemore Crossley St. Melbourne is generally well-regarded for family stays with many positive aspects for accommodating children and providing a family-friendly environment. Nonetheless, certain areas could use enhancement to better cater to the needs of families traveling with young kids.
Lancemore Crossley St. Melbourne receives high praise for its extremely friendly and accommodating staff, casting a warm and seamless vibe from the moment guests arrive. The service is described as exceptional and outstanding with the hotel presenting a luxury boutique experience that's tasteful and boasts great attention to detail. This centrally located hotel is perfect for both short stays and extended visits; guests find it very comfortable, quiet and stylish with its cool interior design.
However, there's a noticeable disparity between the hotel's five-star claim and some guests' experiences. While many commend the top-notch service and excellent accommodation, others express disappointment with the overall feel and look, citing that it doesn't match their five-star expectations. The breakfast, in particular, drew criticism for not meeting the standards typically associated with a five-star hotel with some reviewers deeming their stay more akin to a 3-star quality experience. Despite these mixed reviews, the hotel is generally recommended for its prime location and friendly atmosphere.
Lancemore Crossley St. Melbourne offers a mixed experience for business travelers, striking a balance between comfort and functionality. Its prime location is advantageous for those traveling for work, providing convenient access to the city's business hubs. The hotel stands out as a good option for business trips, offering a peaceful environment conducive to productivity.
The facility features a business center equipped with printing options, which is helpful for various business needs. Additionally, adequate meeting spaces are available for small gatherings or discussions. Business travelers will appreciate the security measures in place, ensuring that laptops and other valuable items remain safe and secure during their stay.
On the flip side, the lack of spacious work areas in the rooms and the absence of proper desks can be a drawback for some guests. Noise from the hallways could also be disruptive, particularly during business calls. Despite these minor inconveniences, many found their stay to be perfect and enjoyable, describing their experience as trouble-free and comfortable.
Overall, Lancemore Crossley St. Melbourne is considered a reliable choice for business travelers seeking a combination of convenience and comfort, though some room for improvement remains in enhancing the in-room work environment and minimizing hallway noise.
Lancemore Crossley St. Melbourne is noted for its overall accessibility. Guests have highlighted its easy access and convenient location, which make it accessible to those with mobility issues. The facilities, designed to be user-friendly, further enhance the stay for disabled guests. The presence of an elevator simplifies movement within the hotel. However, some reviews have pointed out a lack of full accessibility and issues with wheel-chair access. Despite this, many find it a suitable choice for guests with disabilities.
Lancemore Crossley St. Melbourne has garnered accolades for being an excellent choice for honeymooners. Reviews frequently highlight its suitability for newlyweds, describing it as a perfect honeymoon destination. Guests have enjoyed the dedicated honeymoon suites, which are considered ideal for creating lasting memories. Special touches such as a honeymoon welcome package, anniversary notes and wine on arrival add to the romantic atmosphere, cementing its status as a top spot for those celebrating love and anniversaries. The overall experience is often described as romantic and perfect for such occasions.
Nestled in the vibrant heart of Melbourne, Lancemore Crossley St. promises a stay marked by luxury and comfort. The hotel boasts a practical and thoughtful design, complemented by professional and friendly staff, enhancing the overall experience. Classy touches and chic, stylish rooms underscore the hotel's high-end appeal with furnishings that exude luxury.
Guests are welcomed with delightful touches such as complimentary bubbles in the room, contributing to an overall sense of luxury. The amenities and facilities are widely regarded as excellent, reinforcing the hotel's reputation as a luxurious accommodation choice. Housekeeping services maintain the rooms in a pristine state, further adding to the sophisticated ambiance.
While not everyone may classify it as a 5-star hotel, many agree that it offers a glamorous and luxurious feel with well-appointed rooms that justify its high-end status. The setting of the hotel is equally impressive, making it a well-recognized establishment in the area. Despite being considered pricey by some, the luxurious touches throughout the hotel make it a worthwhile choice for those seeking a striking, glamorous stay in Melbourne. The overall sentiment points to a thoroughly enjoyable and luxurious experience.
Lancemore Crossley St. Melbourne presents a lovely and romantic experience for guests seeking a memorable stay. The hotel's beautiful and chic decor sets the stage for a perfect getaway, particularly for anniversaries and special celebrations. Guests appreciated the romantic touches, including wine and chocolates as a welcome present for their wedding anniversary. The combination of great decor, beautiful lighting and a well-decorated room creates a cozy and intimate atmosphere, ideal for two people.
Visitors have highlighted the nice, welcoming and helpful staff, which enhances the overall pleasant experience. The hotel also offers an enjoyable hosted drinks hour that adds to the romantic vibe. Additionally, the lovely terrace and lobby contribute to a relaxing and enjoyable stay. Couples have found the hotel to be perfect for their romantic escapes, always mentioning their time at the hotel with fondness and satisfaction due to the trouble-free and great experience they encountered.
Location Show Map
Location
The hotel's central placement has received high praise with guests noting it is perfect for exploring the CBD and nearby hip neighborhoods such as Fitzroy and Collingwood. Its proximity to significant landmarks, shopping precincts and cultural venues like the Princess Theatre and Her Majesty's Theatre makes it a prime choice for anyone looking to immerse themselves in Melbourne's vibrant atmosphere.
The accommodation's elegant and comfortable setting, combined with friendly and helpful staff, further enriches the experience, offering a welcoming retreat right amidst the city's lively energy. Despite its central and bustling location, guests often find the hotel surprisingly quiet and peaceful, enabling a restful stay without sacrificing the convenience of city living. Whether visiting for the theatre, dining, shopping or simply to wander and enjoy the city, Lancemore Crossley St. stands out as a fantastic base to experience all that Melbourne has to offer.
Breakfast
On the flip side, some guests find the breakfast selection limited with additional charges for cooked options. The breakfast area is noted to be small, sometimes causing delays and wait times for tables. A few visitors also find the service understaffed and slow with some expressing disappointment over the freshness and family-suitability of the options. Despite these drawbacks, the overall ambiance, friendly staff and quality of breakfast items leave a positive impression for many staying at this stylishly designed Melbourne hotel.
Dinner
Guests appreciated the hotel's proximity to a variety of excellent restaurants, enhancing their culinary experiences. The location allows for easy exploration of diverse dining venues within just a block from the hotel's front door. Additionally, the rooftop terrace where drinks and food can be ordered via QR codes adds a modern and convenient twist to the experience.
Whether you're looking for a quiet dinner or diverse eating-out choices, the surrounding area promises excellent options that cater to different tastes and preferences.
Rooms
The bathrooms receive praise for their lovely design and cleanliness, though a few guests mention they felt tight or claustrophobic. The hotel rooms, while mostly spacious, do vary in size with some guests finding them smaller than expected. Despite this, the overall consensus is that the rooms are cozy and functional with many enjoying the quiet and relaxing atmosphere they offer.
The hotel exudes a boutique vibe with its modern and minimalistic approach appealing particularly to those who appreciate a sophisticated yet cozy stay. The city views and rooftop area are additional perks, providing a delightful space to unwind and enjoy Melbourne’s skyline. The staff are commended for their friendliness and excellent service, adding to the overall positive experience.
Location-wise, the hotel is well-situated, making it convenient for exploring the city. Despite some mentions of noise from the street or neighboring areas, most guests seem satisfied with the tranquility inside the rooms.
The room sizes and views can be a mixed bag with some guests feeling the standard rooms are on the smaller side or lacking a view. However, the combination of exceptional cleanliness, stylish design and modern amenities largely outweigh these minor drawbacks, making Lancemore Crossley St. Melbourne a favored choice among travelers seeking comfort and style in the heart of the city.
Beds
Despite the overwhelmingly positive feedback, there are occasional mentions of the pillows being flat or too soft for some guests. Issues with bed firmness also arise with a few visitors finding the mattresses either too soft or lumpy. Nonetheless, the majority opinion is that the beds offer a high level of comfort, ensuring a restful night's sleep.
Overall, the beds at Lancemore Crossley St. Melbourne are a standout feature, contributing significantly to the hotel's reputation for quality accommodations.
Cleanliness
Guests appreciate the clean and crisp atmosphere of the hotel, from the facilities to the well-kept rooms. Even the finer details, such as the fluffiness of the towels and the softness of the beds and pillows, contribute to an overall impression of high-quality cleanliness. Positive remarks also extend to the hotel's general environment, which is described as neat, comfortable and tidy.
Despite a few isolated issues with dust and missed cleaning spots, the feedback is overwhelmingly positive, denoting Lancemore Crossley St. Melbourne as a well-maintained and exceptionally clean place to stay.
Staff
Reviewers frequently mention the attentive and thoughtful service provided by all levels of staff, from management to cleaning personnel. The consistent professionalism paired with warmth and approachability has left a lasting impression on guests. Whether it’s the personalized touches or the staff’s willingness to go above and beyond, visitors feel genuinely cared for and valued.
Special mentions of individual staff members who communicated efficiently and courteously add a personal touch, reinforcing the overall positive customer experience. The exceptional hospitality extends to specific roles with the cleaning staff receiving high praise and the breakfast team noted for their efficiency and attentiveness.
Guests also appreciate the team’s knowledge and competence, which significantly contributes to the seamless experience at the hotel. Overall, the Lancemore Crossley St. Melbourne’s staff excel in making guests feel right at home and their outstanding service and warm demeanor are frequently cited as reasons for a memorable stay.
Wi-Fi
Gym
However, there was a notable positive aspect: the hotel offers free access to a nearby gym, which many guests found to be a significant advantage. While the on-site gym facilities may be limited and somewhat disappointing, the option to use a local gym was appreciated and seen as a valuable perk. Overall, improving the on-site gym facilities could greatly enhance the guest experience.
Parking
However, there are some areas for improvement. A number of guests mentioned initial issues and a lack of information surrounding the parking process, which could be disquieting. The parking spaces, being offsite, are described as tricky and sometimes tight, especially for larger vehicles. Despite these challenges, the proximity of the car parks and their low cost garnered positive remarks from various guests.
Overall, while the parking situation might require better signage and information, the provided facilities are generally seen as convenient and economically favorable.
Family
The hotel is recommended for families because of its accommodating and friendly atmosphere, which is considered kid-friendly by numerous visitors. It is particularly praised for being easy to get to and perfect for small family stays.
However, not all feedback is positive. Some guests report issues such as not receiving a requested cot, causing inconvenience when sharing beds with children. Complaints also mention that the rooms can be noisy and the breakfast service not particularly suited for families. Additionally, some reviews highlight that certain family rooms need improvement in terms of suitability and comfort with specific mentions of the hotel not being kid-friendly or tailored for family needs in some instances.
Overall, Lancemore Crossley St. Melbourne is generally well-regarded for family stays with many positive aspects for accommodating children and providing a family-friendly environment. Nonetheless, certain areas could use enhancement to better cater to the needs of families traveling with young kids.
5 Star
However, there's a noticeable disparity between the hotel's five-star claim and some guests' experiences. While many commend the top-notch service and excellent accommodation, others express disappointment with the overall feel and look, citing that it doesn't match their five-star expectations. The breakfast, in particular, drew criticism for not meeting the standards typically associated with a five-star hotel with some reviewers deeming their stay more akin to a 3-star quality experience. Despite these mixed reviews, the hotel is generally recommended for its prime location and friendly atmosphere.
Business
The facility features a business center equipped with printing options, which is helpful for various business needs. Additionally, adequate meeting spaces are available for small gatherings or discussions. Business travelers will appreciate the security measures in place, ensuring that laptops and other valuable items remain safe and secure during their stay.
On the flip side, the lack of spacious work areas in the rooms and the absence of proper desks can be a drawback for some guests. Noise from the hallways could also be disruptive, particularly during business calls. Despite these minor inconveniences, many found their stay to be perfect and enjoyable, describing their experience as trouble-free and comfortable.
Overall, Lancemore Crossley St. Melbourne is considered a reliable choice for business travelers seeking a combination of convenience and comfort, though some room for improvement remains in enhancing the in-room work environment and minimizing hallway noise.
Accessible
Honeymoon
Luxury
Guests are welcomed with delightful touches such as complimentary bubbles in the room, contributing to an overall sense of luxury. The amenities and facilities are widely regarded as excellent, reinforcing the hotel's reputation as a luxurious accommodation choice. Housekeeping services maintain the rooms in a pristine state, further adding to the sophisticated ambiance.
While not everyone may classify it as a 5-star hotel, many agree that it offers a glamorous and luxurious feel with well-appointed rooms that justify its high-end status. The setting of the hotel is equally impressive, making it a well-recognized establishment in the area. Despite being considered pricey by some, the luxurious touches throughout the hotel make it a worthwhile choice for those seeking a striking, glamorous stay in Melbourne. The overall sentiment points to a thoroughly enjoyable and luxurious experience.
Romantic
Visitors have highlighted the nice, welcoming and helpful staff, which enhances the overall pleasant experience. The hotel also offers an enjoyable hosted drinks hour that adds to the romantic vibe. Additionally, the lovely terrace and lobby contribute to a relaxing and enjoyable stay. Couples have found the hotel to be perfect for their romantic escapes, always mentioning their time at the hotel with fondness and satisfaction due to the trouble-free and great experience they encountered.
No, Lancemore Crossley St. Melbourne doesn't have any pool.
No, a spa isn't available at Lancemore Crossley St. Melbourne.
No, Lancemore Crossley St. Melbourne doesn't allow dogs.
Yes, parking facilities are available at Lancemore Crossley St. Melbourne.
Yes, Lancemore Crossley St. Melbourne has a gym.
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