Imagine Southbank
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Summary of reviewsImagine Southbank is lauded for its prime location in the heart of Southbank, Melbourne, providing easy access to the Yarra River, a plethora of dining options, the MCG, Crown Casino and the city's arts precinct. Its central positioning is ideal for both business travelers and tourists, offering seamless connectivity via local tram stations and being within walking distance to key venues like Rod Laver Arena and the Melbourne Exhibition and Convention Centre. Guests appreciate the picturesque river views and the convenience of exploring Melbourne without long commutes.
The accommodations at Imagine Southbank are frequently praised for their spaciousness, cleanliness and modern amenities. The one-bedroom and studio apartments are noted for their comfort and practicality, equipped with essentials such as washing machines and kitchenettes, making them suitable for extended stays. The rooms are often described as clean, comfortable and quiet, featuring smart TVs and modern interiors that contribute to a homely atmosphere. However, a few guests did note occasional issues with space and mattress comfort.
The staff at Imagine Southbank are a standout feature, consistently commended for their friendliness, professionalism and willingness to assist. Exceptional service from the front desk, valet and housekeeping teams enhances the overall guest experience with many reviewers highlighting individual staff members for their outstanding hospitality.
Cleanliness at the hotel generally receives positive feedback with many guests finding the rooms and common areas tidy and well-maintained. However, there have been some reports of inconsistencies in housekeeping standards with a few guests mentioning issues like dirty windows or unclean bathrooms.
Opinions on the hotel's amenities, including free WiFi and the gym, are mixed. While some guests enjoy fast and reliable internet, others encounter connectivity issues. The gym is appreciated for its decent equipment despite its small size and the pool and sauna add value, though the pool's size and lack of heating are noted drawbacks. Moreover, the pool area occasionally being closed for maintenance is a point of dissatisfaction for some guests.
For families, Imagine Southbank offers suitable accommodations with one and two-bedroom apartments that cater well to larger groups. Despite minor issues with elevator key fobs and occasional safety concerns for young children, families generally find the hotel meets their needs effectively.
The beds at Imagine Southbank are another highlight, frequently described as very comfortable and ensuring a good night's sleep. Although there are a few comments about hard mattresses and bedding, the majority of guests appreciate the large, soft and restful beds.
Imagine Southbank is recognized as a well-maintained four-star property offering good value for money, providing executive-level accommodations that feel like a home away from home. While it may not reach the luxury of a five-star hotel, its cost/performance ratio is highly praised, making it a comfortable and cost-effective choice for visitors to Melbourne.
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The accommodations at Imagine Southbank are frequently praised for their spaciousness, cleanliness and modern amenities. The one-bedroom and studio apartments are noted for their comfort and practicality, equipped with essentials such as washing machines and kitchenettes, making them suitable for extended stays. The rooms are often described as clean, comfortable and quiet, featuring smart TVs and modern interiors that contribute to a homely atmosphere. However, a few guests did note occasional issues with space and mattress comfort.
The staff at Imagine Southbank are a standout feature, consistently commended for their friendliness, professionalism and willingness to assist. Exceptional service from the front desk, valet and housekeeping teams enhances the overall guest experience with many reviewers highlighting individual staff members for their outstanding hospitality.
Cleanliness at the hotel generally receives positive feedback with many guests finding the rooms and common areas tidy and well-maintained. However, there have been some reports of inconsistencies in housekeeping standards with a few guests mentioning issues like dirty windows or unclean bathrooms.
Opinions on the hotel's amenities, including free WiFi and the gym, are mixed. While some guests enjoy fast and reliable internet, others encounter connectivity issues. The gym is appreciated for its decent equipment despite its small size and the pool and sauna add value, though the pool's size and lack of heating are noted drawbacks. Moreover, the pool area occasionally being closed for maintenance is a point of dissatisfaction for some guests.
For families, Imagine Southbank offers suitable accommodations with one and two-bedroom apartments that cater well to larger groups. Despite minor issues with elevator key fobs and occasional safety concerns for young children, families generally find the hotel meets their needs effectively.
The beds at Imagine Southbank are another highlight, frequently described as very comfortable and ensuring a good night's sleep. Although there are a few comments about hard mattresses and bedding, the majority of guests appreciate the large, soft and restful beds.
Imagine Southbank is recognized as a well-maintained four-star property offering good value for money, providing executive-level accommodations that feel like a home away from home. While it may not reach the luxury of a five-star hotel, its cost/performance ratio is highly praised, making it a comfortable and cost-effective choice for visitors to Melbourne.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Nestled in the heart of Southbank, 'Imagine Southbank' boasts a truly enviable location for visitors to Melbourne. This hotel enjoys close proximity to the iconic Yarra River with an array of restaurants, cafes and bars all within an easy walking distance, making it a prime spot for culinary adventures. Guests speak highly of its central positioning, perfect for accessing the Melbourne Cricket Ground (MCG), the Crown Casino and the city's thriving arts precinct. The local tram stations ensure smooth connectivity, while key venues like the Rod Laver Arena and the Melbourne Exhibition and Convention Centre are just short walks away.
The hotel's well-regarded location is also deemed convenient for both business and leisure, catering to conference attendees and holidaying families alike. Guests find it ideal for everything from attending events to leisurely strolls along Southbank, complemented by picturesque river views. The ease of access and centrality make it an optimal choice for those looking to explore the bustling city of Melbourne without the hassle of long commutes. Overall, Imagine Southbank's strategic location and the seamless accessibility it offers to key amenities highlight its value as an excellent accommodation option in Melbourne.
Imagine Southbank offers an array of spacious, modern accommodations suited for both short and long-term stays. Many guests have highlighted the rooms as being exceptionally clean, well-organized and comfortable, often noting the ample space provided. The one-bedroom and studio apartments are particularly praised for their beauty and well-laid-out designs, equipped with essential amenities like washing machines and kitchenettes, making them ideal for extended stays. The beds are generally described as comfortable and the linen is consistently fresh.
Rooms are equipped with smart TVs and some feature beautiful interiors, adding to the homely and cozy atmosphere. Exceptional room service further enhances the guest experience. The spaciousness of the apartments is a frequently mentioned perk, making it a perfect choice for larger groups or families. Modern furnishings and a quiet ambiance, especially in the higher floors, contribute to a restful stay.
However, a few guests felt that some rooms were smaller than expected and a handful of reviews mentioned issues with the mattress comfort. Despite minor drawbacks, the overwhelming consensus suggests that the well-appointed and spacious rooms at Imagine Southbank provide a clean, comfortable and convenient base for travelers.
Imagine Southbank has garnered praise for the comfort of its beds. The general sentiment from guests highlights that the beds are repeatedly described as comfy, very comfortable and even super comfy. Phrases describing the beds as extremely comfortable and like sleeping on a cloud suggest a restful night's sleep is a common experience. Guests have also pointed out the large, spacious and soft beds as notable features.
However, there are occasional mentions of issues such as hard mattresses and pillows, soft mattresses lacking structure causing sore backs and some complaints about the cleanliness and fit of the bedding and sheets.
Despite these few negative remarks, the predominant feedback from guests underscores that the beds at Imagine Southbank are a significant positive aspect of the stay with many considering them some of the best they have ever slept on.
'Imagine Southbank' offers a mixed experience when it comes to cleanliness, according to guest reviews. On the positive side, many guests found the hotel, rooms and common areas to be clean, tidy and modern. The daily cleaning service and friendly housekeeping staff were well appreciated, ensuring clean rooms, fresh sheets and well-maintained bathrooms. Guests often mentioned that their rooms were very clean, comfortable and quiet, which contributed positively to their stay. Some reviews highlighted the well-equipped and tidy indoor facilities and the recently renovated suites that provided a brand new interior.
However, not all guests were satisfied with the cleanliness standards. Some reported issues such as dirty windows, stained and torn carpets and dusty corners. In certain cases, rooms had an unpleasant musty or cigarette smell and the overall cleanliness was criticized as below average. There were rooms that were only superficially cleaned with specific complaints about unclean bathrooms, grime in appliances and general lack of thoroughness.
In summary, while many found 'Imagine Southbank' to be clean, modern and comfortable, there were notable instances where the cleanliness did not meet guests' expectations, indicating inconsistency in housekeeping standards.
Imagine Southbank is a beacon of hospitality, distinguished by its outstanding staff. Guests consistently praise the team for their friendliness and helpfulness with many describing the service as exceptional. The front desk staff are highlighted for their superb assistance, always ready to answer questions and offer support. Valet service is noted as quick and efficient and housekeeping staff are commended for their politeness and efficiency.
Many reviews emphasize the staff's willingness to go the extra mile, from accommodating late check-outs to sorting out WiFi issues promptly. The reception team stands out as particularly welcoming and informed, creating a positive first impression for visitors. On several occasions, guests mention specific staff members who made their stay notably better through their attentive and kind service.
Overall, Imagine Southbank’s staff receive high marks for their professionalism, accommodating nature and genuine friendliness, making them a significant highlight of any stay at the hotel.
Imagine Southbank offers a variety of amenities with guest feedback providing mixed impressions about the WiFi. On a positive note, some visitors highlighted that their rooms came with their own problem-free WiFi and enjoyed the fast connection, which added to a homely feel, especially with the smart TV and Chromecast options. Having access to free WiFi with a decent signal was another positive aspect appreciated by some guests. However, several reviewers mentioned encountering issues with the hotel's internet services. Problems included poor signal, slow internet speeds and difficulties connecting mobile devices. In some instances, guests had no WiFi in their rooms for a portion or the entirety of their stay. Furthermore, a few guests noted there was no mobile phone reception, which added to the connectivity challenges. Despite the availability of free WiFi and some positive experiences, the consistency of the internet connection appears to be an area that could use improvement.
The gym at Imagine Southbank receives mixed feedback from guests with positive remarks highlighting the gym as well stocked and worth visiting. The facility, although small, is often noted for having equipment like a treadmill, rower and bike. Guests appreciate the availability of a gym alongside amenities like a swimming pool and sauna. However, some guests have faced issues with access or found the gym and other fitness facilities to be closed during their stay. Despite its size and occasional accessibility problems, the gym is often seen as a nice addition to the hotel's offerings.
Imagine Southbank has a mixed reputation regarding its pool facilities. Guests often found the indoor pool to be a bonus and enjoyed the combination of sauna and pool, describing it overall as a nice experience. However, the pool’s main drawback is its size; many guests noted that it was smaller than expected and inadequate for the size of the apartment block. Additionally, multiple reviews pointed out that the pool is not heated, making it uncomfortably cold at times. There were also several instances when the pool was out of order or closed for maintenance without prior notice, leaving guests disappointed. The pool area itself also seemed slightly dark and dingy to some, detracting from the overall experience. While the fitness center and overall pool facilities are appreciated, there are definitely areas for improvement.
Imagine Southbank offers a variety of accommodations suitable for families, including one and two-bedroom apartments capable of hosting larger groups. The hotel is described as perfect for short stays in the city, providing a convenient base for exploring the area. Guests often appreciate the family-oriented apartments with some even suggesting they would be comfortable for long-term stays. However, there have been some concerns, such as minor issues with key fobs for the elevators and occasional hazards that affected younger guests. Despite these drawbacks, the overall sentiment is that families find the hotel meets their needs effectively with many expressing their intent to return.
Imagine Southbank is a beautifully maintained 4-star property located adjacent to the Southbank area, offering overall good value for money. Though it may not reach the luxury of a five-star hotel, many guests found it to be very good and a comfortable place to stay. The value for money is particularly highlighted as excellent when compared to standard hotels with some guests noting that they secured an apartment for the same price or even less than a usual hotel room. The property features executive-level accommodations, including one-bedroom apartments that provide a homely atmosphere, making it feel like a home away from home. Additionally, the great staff at the hotel enhance the experience, contributing to its very good cost/performance ratio.
Imagine Southbank boasts well-equipped indoor facilities that include a sauna and pool. While the pool area features some amenities, it has received mixed feedback from guests. Some guests noted that the pool is smaller than it appears in photos and often colder than expected, which might deter year-round use. There have also been instances where the pool and sauna were not operational due to maintenance or construction. Additionally, a few guests mentioned that the pool area could benefit from better lighting to enhance the ambiance. Overall, while the indoor amenities are comprehensive, some aspects may require attention to meet guest expectations fully.
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Location
The hotel's well-regarded location is also deemed convenient for both business and leisure, catering to conference attendees and holidaying families alike. Guests find it ideal for everything from attending events to leisurely strolls along Southbank, complemented by picturesque river views. The ease of access and centrality make it an optimal choice for those looking to explore the bustling city of Melbourne without the hassle of long commutes. Overall, Imagine Southbank's strategic location and the seamless accessibility it offers to key amenities highlight its value as an excellent accommodation option in Melbourne.
Rooms
Rooms are equipped with smart TVs and some feature beautiful interiors, adding to the homely and cozy atmosphere. Exceptional room service further enhances the guest experience. The spaciousness of the apartments is a frequently mentioned perk, making it a perfect choice for larger groups or families. Modern furnishings and a quiet ambiance, especially in the higher floors, contribute to a restful stay.
However, a few guests felt that some rooms were smaller than expected and a handful of reviews mentioned issues with the mattress comfort. Despite minor drawbacks, the overwhelming consensus suggests that the well-appointed and spacious rooms at Imagine Southbank provide a clean, comfortable and convenient base for travelers.
Beds
However, there are occasional mentions of issues such as hard mattresses and pillows, soft mattresses lacking structure causing sore backs and some complaints about the cleanliness and fit of the bedding and sheets.
Despite these few negative remarks, the predominant feedback from guests underscores that the beds at Imagine Southbank are a significant positive aspect of the stay with many considering them some of the best they have ever slept on.
Cleanliness
However, not all guests were satisfied with the cleanliness standards. Some reported issues such as dirty windows, stained and torn carpets and dusty corners. In certain cases, rooms had an unpleasant musty or cigarette smell and the overall cleanliness was criticized as below average. There were rooms that were only superficially cleaned with specific complaints about unclean bathrooms, grime in appliances and general lack of thoroughness.
In summary, while many found 'Imagine Southbank' to be clean, modern and comfortable, there were notable instances where the cleanliness did not meet guests' expectations, indicating inconsistency in housekeeping standards.
Staff
Many reviews emphasize the staff's willingness to go the extra mile, from accommodating late check-outs to sorting out WiFi issues promptly. The reception team stands out as particularly welcoming and informed, creating a positive first impression for visitors. On several occasions, guests mention specific staff members who made their stay notably better through their attentive and kind service.
Overall, Imagine Southbank’s staff receive high marks for their professionalism, accommodating nature and genuine friendliness, making them a significant highlight of any stay at the hotel.
Wi-Fi
Gym
Pool
Family
4 Star
Indoor Pool
Yes, Imagine Southbank has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Imagine Southbank.
No, Imagine Southbank doesn't allow dogs.
Yes, parking facilities are available at Imagine Southbank.
Yes, Imagine Southbank has a gym.
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