Greensborough Motel

Melbourne -37.71904800, 145.08109700 , Cnr.greensborough Road & Torbay Street (Show on Map)
5.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Greensborough Motel is strategically located, making it an attractive option for travelers with various needs, including business and personal visits. Its proximity to essential facilities like hospitals and shops, as well as the Simpson Barracks, adds to its appeal. Guests appreciate the quiet, peaceful surroundings and straightforward access via major roads, although some note navigation challenges. Free parking availability enhances its convenience further, solidifying its position as a practical choice for those seeking accessible yet tranquil accommodations.

When it comes to breakfast, guest experiences vary. While some appreciated the ability to prepare their own meals and found the breakfast offerings reasonably priced and delicious, clearer communication about breakfast inclusions could improve satisfaction.

Room experiences also vary, with some guests enjoying spacious and comfortable accommodations. Recent bathroom renovations have been welcomed, and many find the beds satisfactory. However, issues with maintenance and cleanliness are noted, with some rooms not meeting expectations of cleanliness or upkeep. Guests recognize the friendly and accommodating reception staff, who contribute positively to the overall experience, though improvements in room and facility maintenance are suggested to enhance guest satisfaction.

The motel's staff consistently receive praise for their helpfulness and friendliness, often going above and beyond to cater to guests' needs, even in challenging situations. Staff like Li Li are noted for exceptional service and care, contributing to a welcoming atmosphere.

Free WiFi is advertised but presents connectivity challenges, with many guests experiencing difficulties in securing a stable connection despite multiple networks. This indicates a need for improvement to meet guests' internet requirements.

Parking at the motel is appreciated for being free, offering substantial convenience. However, the layout can be cramped, causing difficulty in navigation for some guests. Despite this, the free parking remains a notable benefit amidst guests’ overall experiences.

While the Greensborough Motel offers a basic and economical choice for short stays, with guests highlighting the friendly staff and convenient location, aspects such as room maintenance and facility cleanliness require attention to achieve a consistent level of guest satisfaction. The motel serves as a straightforward option, providing essential amenities, though the overall impression is that improvements are needed to enhance the overall guest experience.
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3-Star Motel
Comfort Inn Greensborough offers standard motel accommodations in Box Hill North. It provides essential amenities and a convenient location for travelers seeking a reliable and affordable stay.

Motel with Parking

Cheap Motel

Room Types
Standard Queen Room This room offers a flat-screen TV, seating area and desk. It features a microwave, fridge, toaster and tea and coffee making facilities.

Standard Twin Room This room offers a flat-screen TV, seating area and desk. It features a microwave, fridge, toaster and tea and coffee making facilities.

Twin Room with Spa The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Family Room The spacious quadruple room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room features a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit has 3 beds.

Deluxe Room The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer.

King Room with Spa The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
5.6
Rated
Location
The Greensborough Motel is frequently lauded for its strategic location, making it ideal for many travelers' specific needs. Situated conveniently close to essential facilities, it provides easy access to hospitals, shops, and public transport, making it particularly appealing for guests with scheduled appointments or events. The motel's proximity to the Simpson Barracks is a significant advantage for those visiting family or attending events there.

Guests appreciate the quiet and peaceful surroundings, contributing to a restful experience amid their busy itineraries. Its location near major roads ensures straightforward access, though a few guests noted challenges in reaching it directly from the highway. While some reviewers indicated that the facilities could benefit from improvements, the location remains a key highlight, supporting various visitor purposes from business to personal visits. Additionally, plentiful free parking adds to the convenience, reinforcing the Greensborough Motel as a practical choice for travelers seeking straightforward accessibility in a tranquil setting.

Breakfast
Guests at Greensborough Motel have shared mixed experiences regarding breakfast. Some visitors appreciated the opportunity to make their own breakfast in the morning, finding it easy to prepare with available facilities. Others found the breakfast offered to be amazing and very reasonably priced, with good cooked options coming at an extra cost. However, there were also comments about the absence of a dedicated breakfast room and confusion over whether breakfast was included, as some guests did not receive the breakfast they anticipated. Overall, while some enjoyed the breakfast offerings, clearer communication and consistency about what is provided could enhance the experience.

Rooms
Greensborough Motel offers a mixed bag of experiences for travelers, providing basic accommodations that suit budget-conscious visitors. The rooms are generally spacious, with some recent renovations in bathrooms adding a touch of modernity. Cleanliness varies, with some guests finding their rooms clean and comfortable, while others note issues with maintenance, such as worn furniture, stained walls, and inconsistencies in cleanliness. The beds are often highlighted as comfortable, although there are mentions of hard mattresses and low beds.

The location is convenient, providing easy access to nearby destinations, but its proximity to busy roads can lead to early morning traffic noise. Additionally, the lack of nearby public transport options and close food venues may require some planning ahead. The reception staff are noted for their friendliness, which contributes positively to the overall experience.

While the motel’s facilities, including the spa and pool, sometimes fail to meet expectations, guests appreciate having access to essential amenities like microwaves and fridges. However, the lack of kitchen supplies such as cutlery and bowls can be inconvenient. Overall, Greensborough Motel serves as a straightforward and economical choice for short stays, though improvements in room maintenance and facility upkeep could significantly enhance guest satisfaction.

Beds
Greensborough Motel provides guests with a welcoming atmosphere characterized by friendly staff and a convenient location. The cleanliness and size of the rooms add an extra layer of comfort, while the heating system ensures a cozy stay during cooler months. Many guests have noted that the beds are spacious and generally comfortable, making for a satisfactory sleeping experience. However, there are mentions of hard mattresses and a few issues with overall bedding quality, suggesting that while the comfort level of the beds varies, it tends to lean towards the positive end of the spectrum. Despite these occasional concerns, the motel remains an affordable option for travelers looking for basic amenities and a pleasant stay.

Cleanliness
Greensborough Motel seems to have a mixed reputation when it comes to cleanliness. On a positive note, some guests found their rooms to be clean, comfortable, and well-maintained, with compliments on the helpfulness of the staff. A few guests have mentioned that the hotel overall appeared clean and tidy, with particularly clean and comfortable beds.

However, significant challenges are evident in numerous reviews. A recurring theme is the state of the bathrooms, with mentions of mold, musty smells, and general disrepair, including loose fittings and stained surfaces. Many guests have noted discrepancies between the online photos and actual room conditions, describing rooms as run down and not adequately cleaned. Issues such as stained carpets, cracked walls, and general maintenance neglect are frequently pointed out. Some guests even reported remnants of previous occupants, such as litter and used personal items, upon arrival.

The motel appears overdue for improvements in basic amenities and cleanliness standards, with some guests highlighting the need for renovations and repairs. Despite some positive experiences, the overall impression is that the motel requires attention to reach a more consistently high level of cleanliness and comfort for all its guests.

Staff
At Greensborough Motel, the staff consistently receives commendations for their helpfulness and friendliness. Guests frequently highlight their efforts in going above and beyond to accommodate various needs, whether it involves making room adjustments or addressing unexpected booking errors. There are numerous mentions of the staff’s willingness to ensure a comfortable stay, particularly during challenging circumstances. In particular, the staff members like Li Li stand out for their exceptional service, effortlessly assisting guests and displaying genuine care.

While some guests noted issues with particular staff members, overall, the reception and other staff members made a positive impact with their accommodating nature. The helpfulness extends to swiftly addressing concerns, such as moving guests to new rooms or helping with amenities like heaters. There are moments of less favorable interactions, but the staff’s commitment to meeting guests’ needs is frequently emphasized.

Despite varying experiences, the consensus points toward a team dedicated to enhancing the guest experience with prompt responses and genuine kindness towards guests, including in situations requiring special attention.

Wi-Fi
When it comes to the WiFi experience at Greensborough Motel, guests have encountered significant challenges. Many have reported issues with connectivity, stating that despite multiple networks being advertised, these often fail to deliver a functional connection. Users found it difficult to log in, with some noting that even after consulting with staff, a stable connection couldn't be secured. There have also been mentions of poor reception or signal strength, particularly inside the rooms. Overall, it seems that while the motel does promote WiFi availability, the reliability and strength of the service leave much to be desired, suggesting room for improvement in ensuring guests' internet needs are met.

Parking
The parking situation at Greensborough Motel presents a mixed experience for guests. On the positive side, the motel provides free parking, which is a significant convenience for travelers. Guests appreciate the availability of pet-friendly options and those who found themselves able to park their car conveniently and with ease, especially when the parking space was directly outside their room. However, some guests faced challenges with the parking layout, which was described as cramped and haphazard in certain areas. Particular difficulties were noted in navigating tight spaces, especially near corners or when rooms were located at the far end of the property. In some instances, guests had to park away from their designated rooms due to lack of allocated spaces, which added inconvenience to their stay. Additionally, accessing the motel's driveway was reported to be somewhat tricky. Despite these challenges, the inclusion of free parking remains a notable feature that guests appreciate amidst their overall stay experience.

3 Star
Nestled in Greensborough, the motel offers basic accommodation described by guests as reflecting its three-star status. While amenities such as parking included in the stay provide convenience, the overall experience leans towards simplicity and functionality. For those seeking a straightforward option, it often serves as a last resort in the area due to its availability. However, guests have expressed concerns over several aspects. Expectations of a functioning restaurant and room service may not be met, and there is an immediate $100 deposit required upon arrival. The condition and maintenance of the property have been questioned, indicating a potential need for improvements. Overall, visitors might prefer to explore alternative accommodations if possible, as the reviews suggest a generally unremarkable experience.


No, Greensborough Motel doesn't have any pool.

No, a spa isn't available at Greensborough Motel.

No, Greensborough Motel doesn't allow dogs.

Yes, parking facilities are available at Greensborough Motel.

No, Greensborough Motel doesn't have a gym.

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