Prima Hotel Melaka

Melaka 2.19951500, 102.25013000 , Jalan Kee Ann (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPrima Hotel Melaka is a popular choice for travelers seeking an accommodation that offers excellent value for money and a prime location. Situated within walking distance to major attractions such as the historic Melaka River, Jonker Street, Little India, and Chinatown, the hotel allows guests to easily explore the cultural richness of the city. Its close proximity to superb dining options and convenient positioning near the riverside make it an ideal base for both sightseeing and leisurely strolls.

Guests frequently commend the hotel for its spacious and comfortable rooms, which are particularly suitable for families. The modern furnishings and sizable accommodations provide a feeling of expansiveness, with clean and comfortable beds ensuring a restful night's sleep. While some areas, such as the bathrooms, show signs of needing renovation, the rooms generally meet guest expectations for comfort and convenience.

The hotel's cleanliness is generally regarded positively, with many areas well-maintained and tidy. While there are occasional lapses in cleaning standards, particularly concerning certain showers and carpets, the friendly and dedicated staff help maintain a pleasant atmosphere. The exceptional customer service, characterized by warmth and attentiveness, is a standout feature, with the staff consistently going above and beyond to ensure guests feel welcomed and supported.

Breakfast at Prima Hotel Melaka offers a simple yet varied selection, including a blend of Western and Malay options. Guests appreciate the buffet setup and the breakfast team's commitment to enhancing the morning dining experience, although there is room for improvement in menu variety and freshness.

Free Wi-Fi is generally fast and reliable, adding to the overall convenience for guests who require internet access during their stay. While there are occasional reports of slow connectivity in certain rooms, most visitors have a satisfactory experience using the service.

In summary, Prima Hotel Melaka provides a comfortable and strategic lodging choice for exploring Melaka, with notable strengths in location, room comfort, and staff hospitality. While there are areas for improvement, particularly in breakfast service and room maintenance, the hotel remains a well-regarded option for those looking to enjoy the city's vibrant offerings.
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Cheap Hotel
Prima Hotel Melaka offers comfortable rooms at an affordable price. It is centrally located and provides easy access to various attractions. Essential amenities are available.

3-Star Hotel
Prima Hotel Melaka offers practical accommodations with essential amenities. Its location on Jalan Kee Ann provides easy access to local attractions, making it suitable for budget-conscious travelers.

Family Friendly Hotel

Hotel near Nightlife Spots

Accessible Hotel

Room Types
Superior Twin Room Larger, air-conditioned room features a seating area, satellite TV, desk and private bathroom with hot shower.

Deluxe Twin Room Air-conditioned room features a balcony, seating area with sofa, satellite TV, desk and private bathroom with hot shower.

Family Double Room Larger, air-conditioned room for 3 features a balcony, seating area, satellite TV, desk and private bathroom with hot shower.

Superior Family Room Larger, air-conditioned room for 3 features a seating area, satellite TV, desk and private bathroom with hot shower.

Superior Queen Room The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bidet. This double room provides a carpeted floor, a flat-screen TV with cable channels and a quiet street view. The unit has 1 bed.

Deluxe Queen Room The spacious double room features air conditioning, a tea and coffee maker, a balcony with a quiet street view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Guest Reviews
7.2
Good
Location
Prima Hotel Melaka boasts an enviable location that greatly satisfies its guests, making it an ideal home base for exploring the historic city. Nestled within walking distance of major attractions like the Melaka River and the legendary Jonker Street, the hotel offers easy access to the vibrant sights and sounds of Melaka. Guests frequently remark on its perfect proximity to the city center and key tourist hotspots, such as Little India and Chinatown, allowing visitors to experience the cultural richness of the area with ease. The hotel is conveniently positioned near the scenic riverside, providing an opportunity for leisurely strolls along the riverwalk. Despite occasional comments on some areas seeming deserted or somewhat scary, most reviews highlight the strategic location as a major advantage, underlining its closeness to superb dining options and the overall convenience it provides. With comfortable accommodations and good value for money, Prima Hotel Melaka stands out as a popular choice for travelers seeking to immerse themselves in the bustling and historical heart of the city.

Breakfast
Prima Hotel Melaka offers a mixed breakfast experience that has received both praise and criticism from its guests. Many visitors have appreciated the hotel’s simple, yet varied breakfast options, with a good blend of Western and Malay sets available for a reasonable price. Guests particularly enjoyed the exceptional buffet setup, which sometimes includes made-to-order eggs, adding a touch of personalization to the meal. The breakfast team is noted for their dedication, often going above and beyond to provide a satisfying start to the day.

Despite these positives, several guests have pointed out areas for improvement. Some visitors feel that the breakfast menu lacks sufficient variety and is somewhat meager, occasionally leading to disappointment. In certain instances, guests have experienced issues with hygiene and freshness, raising concerns about the overall quality of the breakfast offerings. Additionally, there have been complaints about cold buffet items and dishes that finish too quickly, affecting the dining experience.

While the hotel’s breakfast seems generally acceptable, there is room for refinement to enhance guest satisfaction. Adjusting portions, diversifying menu options, and ensuring consistent quality could help Prima Hotel Melaka elevate its breakfast service to better meet guest expectations.

Rooms
Prima Hotel Melaka impresses with its spacious and comfortable rooms, perfect for families and those traveling with children. Guests consistently note the ample size of the accommodations, providing a sense of expansiveness and comfort. The beds are frequently highlighted as comfortably clean, contributing to a restful night's sleep. Cleanliness is generally well-regarded, with many guests appreciating the overall tidiness of their rooms.

Despite these strengths, some areas do call for improvement. Particularly, the bathrooms are described as outdated and in need of renovation, with occasional reports of them not being as clean as the rest of the room. A few guests mention encountering unpleasant odors, such as cigarette or musty smells, upon arrival. Room furnishings are modern, adding a contemporary feel to the stay, although the overall maintenance of the rooms appears to be somewhat inconsistent.

In terms of amenities, everything essential is at hand, with reliable air conditioning and WiFi enhancing the guest experience. With its favorable location and generally positive reports on room comfort and size, Prima Hotel Melaka makes a solid choice for those looking for a convenient and spacious base in Melaka.

Beds
Prima Hotel Melaka offers guests a predominantly positive sleep experience, with many reviewers highlighting the comfort of the beds. The majority of visitors found the beds to be very comfortable and clean, contributing to a restful stay. The hotel's quiet surroundings further enhance the comfort, allowing guests to enjoy a peaceful night. Several reviews also noted the spacious rooms, complementing the cozy bedding. Despite some mentions of smaller bed sizes and harder mattresses, most guests appreciated the overall comfort level of the bedding. The hotel's provision of comfortable twin beds and pillows resonates well with visitors seeking a pleasant overnight experience.

Cleanliness
Travelers to Prima Hotel Melaka often highlight the hotel's commendable cleanliness, noting that several rooms and facilities are kept tidy and well-organized. Many guests appreciate the friendly staff, whose efforts contribute to the overall positive experience. The hotel provides a straightforward and comfortable stay, with certain areas meeting cleanliness expectations such as room floors and some bathrooms.

However, reviews indicate an inconsistency in cleaning standards across the hotel. While some areas are praised, others require attention, such as mold in showers and unclean carpets. Issues with dust, coffee stains, and hairs on pillows are mentioned, suggesting a need for a more thorough cleaning regimen. Some guests experience discomfort due to hard mattresses and musty smells, emphasizing the need for better maintenance.

Overall, Prima Hotel Melaka presents a clean environment for most visitors, though there are opportunities for improvement, particularly in bathroom upkeep and general room freshness. The hotel's simplicity and fundamental comfort are appreciated despite its maintenance challenges.

Staff
At Prima Hotel Melaka, the standout feature is undoubtedly the staff. Time and again, guests have praised the team for their exceptional friendliness and helpfulness. Numerous reviews indicate that the hotel crew consistently exhibits a positive and welcoming attitude, ensuring that visitors feel comfortable and appreciated during their stay. The customer service is highlighted as being not just good, but remarkably friendly and attentive, with staff members like Alexandria singled out for being particularly responsive and supportive.

Whether it's the enthusiasm of the night front desk team or the overall patience and kindness seen across all staff levels, the commitment to guest satisfaction is perceptible. Visitors have noted that the staff's attentiveness includes proactively offering assistance, such as providing maps and local guidance to enhance the guest experience. While the hotel infrastructure may be called into question regarding maintenance, the staff's warmth and service consistently leave a lasting positive impression.

Wi-Fi
Prima Hotel Melaka receives mixed reviews regarding its Wi-Fi service. Many guests appreciate the excellent and fast Wi-Fi, describing it as reliable and good for last-minute trips. The connectivity works well in various areas of the hotel, offering a satisfying experience for those who depend on internet access. However, some guests report issues with Wi-Fi quality, noting that it can be slow or unstable, particularly in certain rooms. While the overall sentiment leans towards positivity, there is room for improvement to ensure consistent performance throughout the hotel.


No, Prima Hotel Melaka doesn't have any pool.

No, a spa isn't available at Prima Hotel Melaka.

No, Prima Hotel Melaka doesn't allow dogs.

No, parking facilities aren't available at Prima Hotel Melaka.

No, Prima Hotel Melaka doesn't have a gym.

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