Mudzaffar Hotel
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Summary of reviewsMudzaffar Hotel is highly regarded for its strategic and tranquil location away from the busy Melaka city center but still close to key attractions and amenities. Guests highlight its proximity to Federal Offices, Mydin Mall and Zoo Melaka, as well as the beautiful architectural design and ample free parking in the easily accessible area of Ayer Keroh.
The breakfast at the hotel offers a mix of positives and areas for improvement. Guests appreciate the taste and variety, especially items like the sambal nasi lemak and the overall affordability. However, some feel that the breakfast options are limited with recurring complaints about food replenishment and occasional cleanliness issues.
The rooms are spacious, comfortable and family-friendly with many praising the large bathrooms and quiet environment. Guests commend the friendly and polite staff who contribute to a welcoming atmosphere. Nonetheless, there are some concerns regarding cleanliness, such as dusty carpets and outdated furniture and the lack of basic amenities like a mini fridge and hairdryer.
Cleanliness receives mixed reviews. While many find rooms and common areas to be clean and well-maintained, others report issues like dusty surfaces and musty odors, suggesting a need for more thorough housekeeping.
Staff at Mudzaffar Hotel are frequently praised for their friendliness and helpfulness, adding significantly to the positive guest experience. Instances of exceptional service are often mentioned, though there are occasional lapses in responsiveness.
Guests express dissatisfaction with the WiFi connection, describing it as unstable and unusable, which affects both personal internet use and TV services. This is an area needing immediate improvement.
The pool is well-received, particularly by families, for its cleanliness, child-friendly design and ample amenities. Despite minor issues like cold water and limited pool towels, it remains a notable feature for relaxation and family enjoyment.
Parking at the hotel is generally seen as convenient and well-maintained with ample availability and safety features, though some guests note occasional difficulties with parking larger vehicles.
Mudzaffar Hotel is an excellent choice for families, offering spacious and comfortable rooms, kid-friendly facilities and a quiet, safe environment. The comprehensive accessibility features further enhance its appeal.
The beds are comfortable, but improvements are needed in the quality and quantity of pillows with some guests noting old or improperly cleaned linens.
The accessibility at Mudzaffar Hotel is commendable with guests appreciating the ample, safe parking and clean rooms. However, faster elevator service and some amenities could use enhancements.
Lastly, the hotel is a pleasant option for honeymooners, offering romantic and spacious rooms, comfy beds and helpful staff with quiet spots and a great pool adding to the overall experience despite some outdated furniture.
Overall, Mudzaffar Hotel stands out for its strategic location, family-friendly facilities and welcoming staff, though there is room for improvement in certain areas like WiFi, cleanliness and room amenities to enhance the guest experience further.
Categories
The breakfast at the hotel offers a mix of positives and areas for improvement. Guests appreciate the taste and variety, especially items like the sambal nasi lemak and the overall affordability. However, some feel that the breakfast options are limited with recurring complaints about food replenishment and occasional cleanliness issues.
The rooms are spacious, comfortable and family-friendly with many praising the large bathrooms and quiet environment. Guests commend the friendly and polite staff who contribute to a welcoming atmosphere. Nonetheless, there are some concerns regarding cleanliness, such as dusty carpets and outdated furniture and the lack of basic amenities like a mini fridge and hairdryer.
Cleanliness receives mixed reviews. While many find rooms and common areas to be clean and well-maintained, others report issues like dusty surfaces and musty odors, suggesting a need for more thorough housekeeping.
Staff at Mudzaffar Hotel are frequently praised for their friendliness and helpfulness, adding significantly to the positive guest experience. Instances of exceptional service are often mentioned, though there are occasional lapses in responsiveness.
Guests express dissatisfaction with the WiFi connection, describing it as unstable and unusable, which affects both personal internet use and TV services. This is an area needing immediate improvement.
The pool is well-received, particularly by families, for its cleanliness, child-friendly design and ample amenities. Despite minor issues like cold water and limited pool towels, it remains a notable feature for relaxation and family enjoyment.
Parking at the hotel is generally seen as convenient and well-maintained with ample availability and safety features, though some guests note occasional difficulties with parking larger vehicles.
Mudzaffar Hotel is an excellent choice for families, offering spacious and comfortable rooms, kid-friendly facilities and a quiet, safe environment. The comprehensive accessibility features further enhance its appeal.
The beds are comfortable, but improvements are needed in the quality and quantity of pillows with some guests noting old or improperly cleaned linens.
The accessibility at Mudzaffar Hotel is commendable with guests appreciating the ample, safe parking and clean rooms. However, faster elevator service and some amenities could use enhancements.
Lastly, the hotel is a pleasant option for honeymooners, offering romantic and spacious rooms, comfy beds and helpful staff with quiet spots and a great pool adding to the overall experience despite some outdated furniture.
Overall, Mudzaffar Hotel stands out for its strategic location, family-friendly facilities and welcoming staff, though there is room for improvement in certain areas like WiFi, cleanliness and room amenities to enhance the guest experience further.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Mudzaffar Hotel is celebrated for its strategic location, making it an appealing choice for travelers seeking convenience and accessibility. Situated away from the hustle and bustle of Melaka city, it offers a peaceful retreat while still being in close proximity to numerous attractions. Guests appreciate its vicinity to key amenities like Federal Offices, Mydin Mall and Plaza Toll, as well as various shops, restaurants and tourist spots such as Zoo Melaka. The locale is noted for being less trafficked than the city center, providing a tranquil environment without compromising on accessibility.
The hotel's position in Ayer Keroh is particularly favored for its easy access and free, ample parking space, making it ideal for those who prefer to avoid busy areas. The surrounding area is described as not crowded, offering a cozy and peaceful atmosphere. Additionally, the hotel is praised for its beautiful architectural design and lobby, which reflect the rich history of Malacca. Guests highlight the value for money, as the strategic location coupled with good facilities and friendly staff makes it a desirable option for both relaxation and business purposes.
Overall, Mudzaffar Hotel’s location stands out as a significant advantage, appealing to guests who value convenience, serenity and proximity to essential amenities and attractions.
The breakfast experience at Mudzaffar Hotel offers mixed reviews. On the positive side, many guests appreciated the breakfast for its delicious taste and variety with specific praise for items like the sambal nasi lemak. The affordability of the breakfast spread was also frequently mentioned. Some guests found the breakfast options to be satisfactory and fitting for the accommodation price, describing the food as tasty and enjoyable.
However, there were frequent mentions of areas needing improvement. Several guests felt that the breakfast options were limited and lacked variety with some even experiencing the same menu items over multiple days. Issues with food quality and cleanliness were occasionally raised, such as problems with food replenishment and the presence of flies or dirty plates. Some reviews noted specific problems like expired or smelly food items.
Overall, while the breakfast at Mudzaffar Hotel has elements that guests enjoyed, there is a clear indication that enhancements in variety, quality and cleanliness could make the dining experience more consistent and satisfying.
Mudzaffar Hotel boasts spacious rooms that many guests find comfortable and well-suited for families. The large bathrooms and unique features like bathtubs add a pleasant touch to the overall guest experience. Guests often commend the quiet environment and strategic location, which makes for a peaceful stay. The polite and friendly staff enhance the hotel's welcoming atmosphere.
However, there are areas in need of improvement. Despite many rooms being described as clean, there are frequent mentions of cleanliness issues such as dusty carpets, dirty bathrooms and outdated furniture. Several guests noted the lack of basic amenities like a mini fridge, hairdryer and iron and some pointed out faults with room fixtures and maintenance problems.
Breakfast received mixed reviews with some finding it satisfactory while others felt it lacked traditional local flavors. The hotel grounds, including the swimming pool, are generally appreciated, although the facilities could use better upkeep.
In summary, while Mudzaffar Hotel offers spacious and comfortable accommodations with a friendly atmosphere, improvements in cleanliness, maintenance and amenities would significantly enhance the guest experience.
At Mudzaffar Hotel, guests consistently praise the comfort of the beds, describing them as comfy and comfortable. However, there's a notable need for improvement in the quality and quantity of pillows provided. Many reviewers mention that the pillows are thin, low quality and sometimes smelly with some guests only receiving one per bed. The bed linens also receive criticism with some guests pointing out that they are old or not properly cleaned. Despite these issues, the general consensus is that the mattresses are comfortable and well-received. There are occasional remarks about the need for cleaner linens and better-maintained bedding materials. Overall, while the beds themselves are comfortable, enhancements in pillow quality and bed linen cleanliness could significantly improve the guest experience at the hotel.
Mudzaffar Hotel presents a somewhat mixed picture when it comes to cleanliness. Many guest reviews highlight rooms that are clean, comfortable and well-maintained. The spacious bathrooms and beautiful décor are particularly appreciated, showcasing a visually appealing hotel environment. The common areas, including the garden and pool, are kept in good condition, adding to the pleasant ambiance of the hotel.
However, there are several recurring issues that guests noted during their stay. Problems such as dusty surfaces, dirty carpets and musty odors are frequently mentioned, suggesting a need for more thorough housekeeping practices. The cleanliness of bathrooms varies with some being described as large and clean, while others indicate issues like clogged sinks and dirty bathtubs.
Despite these concerns, many guests still found the rooms to be satisfactory in terms of cleanliness, likening it to a three-star hotel standard. It is evident that while Mudzaffar Hotel performs well in certain aspects of cleanliness, there is significant room for improvement, particularly in maintaining a consistent standard across all areas.
The reviews for Mudzaffar Hotel emphasize a predominantly positive experience with the hotel staff. Guests frequently highlighted the friendliness and helpfulness of the team with many terming the staff as friendly, kind, polite and welcoming. The receptionists were noted for being particularly cooperative and ensuring that guests felt comfortable during their stay.
Instances of exceptional service were mentioned, such as a bellboy providing a cup of ice upon request and a staff member ensuring that a lost phone was found and kept safe. The lobby and bellboy staff also received commendations for their welcoming and helpful attitudes. Moreover, the overall customer service was repeatedly described as very friendly and responsive.
However, there were occasional mentions of staff not being present at the front desk at all times and a few instances where the service could have been more helpful or timely. For example, some guests experienced delays in maintenance requests and confusing interactions with certain workers.
Despite a few lapses in responsiveness and room management, the general consensus is that the staff at Mudzaffar Hotel strive to create a pleasant and welcoming atmosphere for their guests, contributing significantly to the overall positive guest experience.
Mudzaffar Hotel is well-known for its friendly and hospitable staff, ensuring that guests feel welcomed and at ease. However, the quality of the WiFi connection is a significant drawback. Many guests have reported that the WiFi is generally not usable and frequently unstable, affecting both personal internet use and TV services which rely on the WiFi signal. The television broadcasts often have no signal or are constantly disrupted, detracting from the overall experience. The lack of reliable internet can be a major inconvenience, suggesting that the hotel needs to significantly upgrade their network infrastructure. While the friendly service remains a highlight, the poor performance of WiFi and TV services is an area needing immediate improvement.
The pool at Mudzaffar Hotel receives a lot of positive feedback from guests. Many describe it as nice, clean and child-friendly with a dedicated kiddie pool area that kids particularly enjoy. The pool staff are often noted for being helpful and friendly, making the experience pleasant. The pool area is also praised for its spaciousness and comfort, offering a beautiful view that overlooks the pool and even includes convenient amenities like a toilet nearby.
However, there are some areas for improvement. The pool can be very cold and there have been mentions of limited pool towels being available. Additionally, the step divider within the pool can pose a danger since it is located in the water. There have also been instances when the pool was not open or under maintenance, which might be inconvenient for some guests.
Despite these minor issues, the overall impression of the pool is positive with many guests highlighting its suitability for children and its clean, well-maintained condition. The stunning view and ample space around the pool add to its appeal, making it a notable feature of the hotel.
The parking situation at Mudzaffar Hotel generally receives favorable feedback from guests. Reflecting a well-maintained environment, the hotel offers ample, easy-to-access parking spaces, ensuring convenience for those arriving by car. Features such as a well-lit parking area and private parking contribute to the overall safety and ease of use. The free covered parking is another appealing aspect. Guests appreciate the plentiful parking spots available, especially in front of the lobby, adding to the overall ease of access. However, some have noted occasional difficulties with parking availability and the tight entrance and pickup area for larger vehicles. Despite these minor inconveniences, the parking facilities at Mudzaffar Hotel are largely considered adequate and satisfactory.
Mudzaffar Hotel is an ideal choice for families, especially those traveling with young children. The hotel is lauded for its kid-friendly environment and safe areas, including a dedicated children's pool. Families can enjoy spacious and comfortable rooms that accommodate their needs with many guests highlighting the large family rooms as a significant advantage. The family suites are particularly praised for their comfort and ample space, ensuring that everyone has enough room to relax.
Located in a quiet and family-friendly area, the hotel provides a peaceful retreat while still offering all the necessary amenities. The overall atmosphere of the hotel is safe and tranquil, making it a preferred destination for family getaways. Guests appreciate the well-maintained and clean rooms, along with the comprehensive facilities provided by the hotel.
The hotel's design is tailored to meet the needs of families and many plan to return for future stays with their whole family. With plenty of parking and a welcoming environment, Mudzaffar Hotel ensures a comfortable and enjoyable stay for all its guests.
Mudzaffar Hotel is noted for its comprehensive accessibility features, making it a preferred choice for guests with disabilities. While there is room for improvement in some amenities, the hotel's design is generally adequate and well-maintained. The parking facilities receive high praise for being safe, well-lighted and ample with easy access for those requiring parking. Guests appreciate the cleanliness of the rooms, although the elevator service could be faster. The hotel has holistic spaces that cater to a wide range of needs, ensuring overall usefulness and a generally positive experience for its visitors.
The Mudzaffar Hotel boasts an array of great facilities with the outdoor pool often highlighted by guests. The pool itself is described as big and magnificent, providing an inviting atmosphere for both relaxation and play. Families particularly find the pool to be an excellent setting for children, who seem to thoroughly enjoy their time swimming there. Comfortable lounge chairs by the poolside add to the overall comfort, making it a relaxing spot for parents as well.
Despite the pool being somewhat crowded with children at times, it still manages to maintain a tranquil and safe environment, enhanced by the presence of many flowers. This aspect contributes to a pleasant and calming ambiance that guests appreciate. Overall, the beautiful hotel setting and friendly atmosphere extend to the pool area, making it a standout feature for families staying at the Mudzaffar Hotel.
Mudzaffar Hotel offers a romantic escape with charming and elegant rooms that provide a great view and beautiful location. The spacious rooms are complemented by comfy beds and nice decor, creating a just perfect setting for honeymooners. Clean rooms and helpful staff enhance the overall good experience. Guests appreciated the quiet spots around the hotel, making it convenient and enjoyable. While the furniture could use some updating, the hotel's facilities, including a great pool, contribute to an overall pleasant stay. The hotel also upholds Islamic values, making it a suitable choice for guests seeking such an environment.
Mudzaffar Hotel presents itself as an ideal destination for couples seeking a romantic retreat. The atmosphere is calm and peaceful, providing a sense of serenity that is perfect for a getaway with a loved one. Guests frequently highlight the spacious and comfortable rooms, often noting the beautiful and cute decor as adding to the romantic ambiance. The setting is consistently described as quiet, allowing couples to unwind and enjoy the tranquility.
The hotel offers an ideal location for those looking to explore or simply enjoy a romantic escape. Views from the hotel are particularly praised with many guests loving the serene and great vistas. The clean bathrooms and decent breakfast options add to the overall good impression of the stay.
While some reviews mention minor inconveniences such as the absence of a fridge and occasional noise, the overall sentiment is positive. The affordable rates make it an attractive option for couples on a budget. The Mudzaffar Hotel is recognized for its couple-friendly environment and romantic concept rooms, making it a preferred choice for many looking to celebrate special moments or simply enjoy each other's company in a peaceful setting.
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Location
The hotel's position in Ayer Keroh is particularly favored for its easy access and free, ample parking space, making it ideal for those who prefer to avoid busy areas. The surrounding area is described as not crowded, offering a cozy and peaceful atmosphere. Additionally, the hotel is praised for its beautiful architectural design and lobby, which reflect the rich history of Malacca. Guests highlight the value for money, as the strategic location coupled with good facilities and friendly staff makes it a desirable option for both relaxation and business purposes.
Overall, Mudzaffar Hotel’s location stands out as a significant advantage, appealing to guests who value convenience, serenity and proximity to essential amenities and attractions.
Breakfast
However, there were frequent mentions of areas needing improvement. Several guests felt that the breakfast options were limited and lacked variety with some even experiencing the same menu items over multiple days. Issues with food quality and cleanliness were occasionally raised, such as problems with food replenishment and the presence of flies or dirty plates. Some reviews noted specific problems like expired or smelly food items.
Overall, while the breakfast at Mudzaffar Hotel has elements that guests enjoyed, there is a clear indication that enhancements in variety, quality and cleanliness could make the dining experience more consistent and satisfying.
Rooms
However, there are areas in need of improvement. Despite many rooms being described as clean, there are frequent mentions of cleanliness issues such as dusty carpets, dirty bathrooms and outdated furniture. Several guests noted the lack of basic amenities like a mini fridge, hairdryer and iron and some pointed out faults with room fixtures and maintenance problems.
Breakfast received mixed reviews with some finding it satisfactory while others felt it lacked traditional local flavors. The hotel grounds, including the swimming pool, are generally appreciated, although the facilities could use better upkeep.
In summary, while Mudzaffar Hotel offers spacious and comfortable accommodations with a friendly atmosphere, improvements in cleanliness, maintenance and amenities would significantly enhance the guest experience.
Beds
Cleanliness
However, there are several recurring issues that guests noted during their stay. Problems such as dusty surfaces, dirty carpets and musty odors are frequently mentioned, suggesting a need for more thorough housekeeping practices. The cleanliness of bathrooms varies with some being described as large and clean, while others indicate issues like clogged sinks and dirty bathtubs.
Despite these concerns, many guests still found the rooms to be satisfactory in terms of cleanliness, likening it to a three-star hotel standard. It is evident that while Mudzaffar Hotel performs well in certain aspects of cleanliness, there is significant room for improvement, particularly in maintaining a consistent standard across all areas.
Staff
Instances of exceptional service were mentioned, such as a bellboy providing a cup of ice upon request and a staff member ensuring that a lost phone was found and kept safe. The lobby and bellboy staff also received commendations for their welcoming and helpful attitudes. Moreover, the overall customer service was repeatedly described as very friendly and responsive.
However, there were occasional mentions of staff not being present at the front desk at all times and a few instances where the service could have been more helpful or timely. For example, some guests experienced delays in maintenance requests and confusing interactions with certain workers.
Despite a few lapses in responsiveness and room management, the general consensus is that the staff at Mudzaffar Hotel strive to create a pleasant and welcoming atmosphere for their guests, contributing significantly to the overall positive guest experience.
Wi-Fi
Pool
However, there are some areas for improvement. The pool can be very cold and there have been mentions of limited pool towels being available. Additionally, the step divider within the pool can pose a danger since it is located in the water. There have also been instances when the pool was not open or under maintenance, which might be inconvenient for some guests.
Despite these minor issues, the overall impression of the pool is positive with many guests highlighting its suitability for children and its clean, well-maintained condition. The stunning view and ample space around the pool add to its appeal, making it a notable feature of the hotel.
Parking
Family
Located in a quiet and family-friendly area, the hotel provides a peaceful retreat while still offering all the necessary amenities. The overall atmosphere of the hotel is safe and tranquil, making it a preferred destination for family getaways. Guests appreciate the well-maintained and clean rooms, along with the comprehensive facilities provided by the hotel.
The hotel's design is tailored to meet the needs of families and many plan to return for future stays with their whole family. With plenty of parking and a welcoming environment, Mudzaffar Hotel ensures a comfortable and enjoyable stay for all its guests.
Accessible
Outdoor Pool
Despite the pool being somewhat crowded with children at times, it still manages to maintain a tranquil and safe environment, enhanced by the presence of many flowers. This aspect contributes to a pleasant and calming ambiance that guests appreciate. Overall, the beautiful hotel setting and friendly atmosphere extend to the pool area, making it a standout feature for families staying at the Mudzaffar Hotel.
Honeymoon
Romantic
The hotel offers an ideal location for those looking to explore or simply enjoy a romantic escape. Views from the hotel are particularly praised with many guests loving the serene and great vistas. The clean bathrooms and decent breakfast options add to the overall good impression of the stay.
While some reviews mention minor inconveniences such as the absence of a fridge and occasional noise, the overall sentiment is positive. The affordable rates make it an attractive option for couples on a budget. The Mudzaffar Hotel is recognized for its couple-friendly environment and romantic concept rooms, making it a preferred choice for many looking to celebrate special moments or simply enjoy each other's company in a peaceful setting.
Yes, Mudzaffar Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mudzaffar Hotel.
No, Mudzaffar Hotel doesn't allow dogs.
Yes, parking facilities are available at Mudzaffar Hotel.
No, Mudzaffar Hotel doesn't have a gym.
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