Melaka, 156 Jalan Merdeka, Taman Melaka Raya2.189174,102.253178(Show on Map)
7.8
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesThu, 12 Nov - Fri, 13 Nov12 Nov - 13 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Fenix Inn enjoys a prime location in the heart of Malacca, offering guests unparalleled convenience and accessibility to the city’s popular shopping centers, cultural sights, and local eateries. Its central positioning makes it an ideal base for travelers eager to explore Malacca's vibrant and bustling offerings. Guests consistently praise the hotel for its clean and comfortable accommodations, with spacious rooms that are well-maintained despite some minor issues. While occasional improvements could enhance amenities and decor, the overall consensus highlights a clean, cozy environment complemented by a welcoming ambiance.
The hotel's commitment to cleanliness extends beyond the rooms and into common areas, with the lobby and waiting spaces noted for their tidy and inviting appearance. Guests acknowledge the hotel for delivering good value for money, especially given its strategic location. The staff at Fenix Inn are frequently celebrated for their friendliness and helpfulness, with individuals like Mazlan, Faiq, and Mr. Ramli receiving special commendations for their exceptional service and warm hospitality. The team’s professionalism and efficiency add to a positive guest experience, ensuring a hospitable environment throughout their stay.
While feedback on bed comfort is mixed, many guests appreciate the clean and cozy linens. However, there are some reports of beds feeling too hard or mattresses being dated, indicating room for improvement in this area. Overall, Fenix Inn provides a reliably pleasant and comfortable stay, with clean accommodations, excellent service, and a location that serves as a perfect gateway to Malacca's attractions.
Categories
Nightlife
AI-generatedFenix Inn, situated on Jalan Merdeka in Taman Melaka Raya, is in a prime location for accessing nightlife. Its proximity to clubs and bars makes it a suitable choice for nightlife enthusiasts.
Cheap
AI-generatedFenix Inn offers practical and affordable lodging. It is close to major shopping malls like Dataran Pahlawan and Mahkota Parade. Rooms are minimalist yet functional and equipped with free WiFi and air conditioning.
Honeymoon
Family
Free Wi-Fi
Business
Check-in - Check-out
Check In:
15:00 - 00:00
Check Out:
12:00
Facilities
Room service
Meeting/banquet facilities
24-hour front desk
Non-smoking rooms
Laundry (additional charge)
Dry cleaning (additional charge)
Family rooms
Ironing service
Internet services
Express check-in/check-out
Safety deposit box
Tour desk
Fax/photocopying (additional charge)
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
ATM/cash machine on site
Shuttle service (additional charge)
Trouser press (additional charge)
Lockers
Minimarket on site
Daily housekeeping
WiFi available in all areas
Shuttle service
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Room Types
Superior Double RoomAir-conditioned rooms come with private bathrooms. A TV and tea/coffee making facilities are provided.
Room features 1 queen-sized bed and a window with city views.
Superior Twin RoomAir-conditioned rooms come with private bathrooms. A TV and tea/coffee making facilities are provided.
Room features 2 single beds and a window with city views.
2-Bedroom Premier ApartmentThis spacious apartment features 2 bedrooms, a kitchen and 2 bathrooms with a shower and a bidet. The well-fitted kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment features air conditioning, a sofa and a TV. The unit has 4 beds.
Standard Double Room (No Window)The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Standard Twin Room (No Window)The twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bidet and a hairdryer. This twin room offers a TV. The unit has 2 beds.
Family Room (No Window)The family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Guest Reviews
7.8
Good
Review Summaries
Summarized by AI
Location
Nestled in the bustling heart of Malacca, Fenix Inn boasts an outstanding location that charms travelers seeking convenience and accessibility. Situated just steps away from popular shopping centers, guests enjoy close proximity to Dataran Pahlawan and Mahkota Parade, alongside numerous local shops and eateries. The hotel stands as a perfect gateway to explore Malacca's major tourist attractions, with Jonker Walk and other cultural sights merely a short stroll away. Whether for dining, shopping, or sightseeing, the strategic and central positioning of Fenix Inn makes it an excellent choice for travelers eager to be at the heart of the action. With clean and comfortable accommodations paired with its prime location, Fenix Inn is ideal for an effortless and enjoyable stay while exploring the vibrant city of Malacca.
Rooms
The Fenix Inn offers rooms that consistently impress with their cleanliness and comfort. Guests frequently mention the spaciousness of the rooms, describing them as large and refurbished, providing a comfortable environment for a restful stay. Despite some minor issues, such as a less-than-comforting comforter and a lack of basic amenities like toothbrushes and toothpaste, the overall consensus highlights the cleanliness and cosiness of the accommodations.
While some rooms have their quirks, including occasional smells and dated furnishings, they are well-maintained, with many guests noting their pleasant experiences with the cleanliness and comfort of the beds and linens. Additionally, the hotel's attention to maintaining a clean and welcoming environment is further underscored by the friendly service of the front desk staff. Overall, though there are areas that might benefit from minor improvements, the Fenix Inn provides a reliably clean and comfortable experience for travelers.
Beds
Fenix Inn receives mixed feedback regarding the comfort of its beds. Many guests appreciate the comfort, often noting the beds and sheets as clean and cozy, contributing positively to their overall stay. However, some find the beds too hard or the mattresses too old, sometimes feeling the springs beneath them. Pillow comfort is also a concern, with some describing them as hard or having an unpleasant smell. While the bedding can sometimes be a highlight, experiences can vary, suggesting room for improvement in maintaining bed quality and comfort.
Cleanliness
Fenix Inn receives praise for its cleanliness and comfort, with many guests noting the rooms are clean and tidy. The lobby and waiting areas maintain a pristine appearance, which adds to the overall welcoming environment. Many visitors highlight the strategic location of the hotel, providing easy access to attractions and shopping areas nearby. The hotel is also recognized for offering good value for money with clean facilities.
While the cleaning standards are generally appreciated, some guests point out areas for improvement, such as occasional lapses in bathroom maintenance and issues with linens. Despite these instances, the hotel maintains overall satisfaction regarding cleanliness, with the staff often described as friendly and cheerful. The interior condition of the hotel also garners positive comments for looking well-maintained and almost new, contributing positively to the guest experience.
Staff
The staff at Fenix Inn consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight the warm hospitality extended to them, with staff being noted as polite, accommodating and efficient. From reception to housekeeping, the team is commended for their professionalism and prompt service. Individuals like Mazlan and Faiq from reception are specifically recognized for their exceptional service, alongside Mr. Ramli, the car jockey, who also receives kudos for his assistance. The team is described as not only attentive but also generous with smiles, making for a welcoming and hospitable environment. For those planning a visit, the quick responses and patient demeanor of the staff make Fenix Inn a noteworthy option for future stays.
FAQ
No, Fenix Inn doesn't have any pool.
No, a spa isn't available at Fenix Inn.
No, Fenix Inn doesn't allow dogs.
No, parking facilities aren't available at Fenix Inn.
