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InterContinental Dar Al Hijra Madinah by IHG

Medina , King Fahad Street (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe InterContinental Dar Al Hijra Madinah by IHG is renowned for its exceptional location, making it a convenient choice for pilgrims visiting the holy city of Medina. Its proximity to Masjid Al Nabawi, just a short 2 to 5-minute walk, offers ease of access to the sacred site, catering to families and diverse visitors. This strategic location also places guests near various markets and food courts, allowing them access to a multitude of dining and shopping options.

The hotel is generally praised for its spacious and clean rooms that contribute to a comfortable and relaxing stay. Many guests commend the ample room sizes, particularly in the suites, which are ideal for families and groups. Despite mentions of dated decor and some areas in need of renovation, the overall cleanliness remains uncompromised. The hotel maintains high standards of cleanliness, and the housekeeping team's swift, attentive service is frequently highlighted.

Dining at the hotel garners positive reviews, particularly for the breakfast experience that features a wide selection of Eastern and Western dishes, freshly prepared to guests' delight. The breakfast staff's professionalism enhances the dining experience. Dinner experiences, while mixed, offer some memorable aspects, such as exceptional Iftar buffets and personalized dining options. However, improvements could be made in variety and value.

The staff at InterContinental Dar Al Hijra Madinah consistently receives accolades for their friendly, professional service. From the reception to housekeeping, the team's attentiveness and warmth significantly enhance the guest experience, creating a welcoming atmosphere. Specific staff members, recognized for their extraordinary service, contribute to the hotel's reputation.

The hotel provides a strong and reliable WiFi connection, appreciated for its speed and convenience, though occasional issues have been reported. Parking facilities are noted but come with additional costs, which have surprised some guests expecting free options.

As a family-friendly hotel, it offers spacious accommodations suitable for visitors traveling with children or larger family groups. The hotel’s environment is appealing to Western guests and those with elderly relatives, though some facilities like the restaurant location pose minor inconveniences.

Comfortable beds are often mentioned, with guests appreciating the restful experience they provide. While opinions on mattresses and pillows vary, the majority find them satisfactory, contributing to the overall coziness.

The hotel, while delivering commendable service and dining experiences, faces scrutiny regarding its facilities and perceived value for money. The property would benefit from updates to meet the expectations set by its five-star rating, as the aging infrastructure somewhat detracts from its luxurious reputation. Despite this, the InterContinental Dar Al Hijra Madinah by IHG remains a favored choice for many, consistently praised for its impeccable service, prime location, and commitment to guest satisfaction.
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Luxury Hotel

This InterContinental hotel is a luxury option in the heart of Madinah, moments away from the Prophet's Mosque. It offers elegantly appointed rooms with captivating views of the city and Mount Uhud.

Hotel Taking Steps Towards Sustainability

This hotel is listed as an eco-friendly option in Medina. As part of the IHG group, it aligns with the company's broader focus on sustainability.

Hotel for Honeymoon

Located on King Fahad Street, it offers convenient access to the city's attractions. The hotel provides a comfortable and luxurious experience. Its prime location and excellent service make it ideal for a honeymoon.

Family Friendly Hotel

This hotel provides spacious rooms and suites suitable for families. Its central location and amenities make it a convenient choice for those visiting Medina.

Romantic Hotel

Providing a luxurious stay with top-notch amenities, this hotel ensures a comfortable and romantic experience. Its central location allows for easy access to the city's attractions.

Hotel with Parking

Offers parking for guests. Provides a secure parking area, conveniently located near the hotel entrance. Its proximity to the Prophet's Mosque makes it a preferred choice for pilgrims.

Accessible Hotel

This hotel has wheelchair accessibility throughout its grounds and in public areas. It offers roll-in showers and accessible parking with designated accessible parking spaces and ramp access to the property and hotel restaurant. The hotel also has ADA compliant elevators.

5-Star Hotel

Located on King Fahad Street, this InterContinental hotel offers luxurious accommodations and world-class service. Its facilities include multiple dining options and business amenities, making it suitable for both leisure and business travelers.

Hotel near Nightlife Spots

Business Hotel

Room Types

Standard Room Offering free Wi-Fi, this air-conditioned room features satellite TV, a minibar, and an en suite bathroom with a hairdryer. Standard Room to be chosen between (01 King Bed or 02 Queen Bed)

Presidential Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

Royal Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 5 beds.

Executive Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Triple Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Suite with View The suite provides air conditioning and a seating area. The unit offers 5 beds.

Classic King Room The double room features air conditioning and city views. The unit has 1 bed.

Two-Bedroom Suite with One King and Two Twin Beds - High Floor This suite is air-conditioned and features a private bathroom and a seating area. The unit offers 3 beds.

Classic Twin Room The twin room offers air conditioning. The unit offers 2 beds.

Two-Bedroom Suite - High Floor This suite has a private bathroom and air conditioning. The unit has 3 beds.

Two-Bedroom Suite - High Floor This suite features a private bathroom, and air conditioning. The unit has 3 beds.

Three-Bedroom Suite - High Floor This suite features a private bathroom and air conditioning. The unit offers 5 beds.

Two-Bedroom Suite - High Floor/Smoking The suite provides air conditioning. The unit offers 3 beds.

Classic Triple Room The triple room provides air conditioning. The unit offers 3 beds.

About InterContinental Dar Al Hijra Madinah by IHG

License: 10007902

Guest Reviews

8.5

Very Good

Location

The InterContinental Dar Al Hijra Madinah by IHG is highly acclaimed for its prime location, making it remarkably convenient for visitors to the holy city of Medina. Strategically situated just a short walk away from Masjid Al Nabawi, the hotel offers effortless access to the mosque's main gates, including entrances catered specifically for women, adding to the convenience for families and diverse visitors. Various reviews lauded the short walking distance, typically around 2 to 5 minutes, to the sacred site, positioning the hotel as an ideal base for pilgrims.

The hotel's location isn’t just favored for proximity to religious sites; it also provides easy access to surrounding markets and food courts, ensuring that guests have plenty of dining and shopping options within reach. Guests appreciated the hotel's central positioning, allowing them to explore cultural cuisines and various shopping malls nearby.

In addition to its perfect location, the hotel is recognized for its spacious rooms and clean environment, enhancing the overall comfort of the stay. The friendly and helpful staff have earned praise for their professional service and hospitality, contributing to a pleasant and welcoming atmosphere. Even though the hotel has been described as being somewhat dated, the attentiveness of the staff and the ongoing refurbishment efforts apparently compensate for the older feel of the property.

Overall, the InterContinental Dar Al Hijra Madinah provides a fulfilling stay for visitors seeking a seamless blend of convenience, comfort, and proximity to one of Islam’s most revered sites.

Breakfast

InterContinental Dar Al Hijra Madinah by IHG is renowned for serving a breakfast experience that many guests find remarkable. Reviews highlight the diverse range of appetizing options available each morning. Guests are delighted by the quality and variety of the buffet, which includes both Eastern and Western dishes, allowing travelers to indulge in an expansive selection of flavors. The breakfast is praised for featuring delicious and freshly prepared items, like custom omelets, waffles, and pancakes. The breakfast staff stand out for their professionalism and attentiveness, enhancing the overall dining experience with their friendly service.

Although there are a few mentions of areas needing improvement, such as temperature issues or variety consistency, these are generally outweighed by the overall positive impressions guests have shared about their morning meals. With the buffet frequently introducing new options, many find breakfast consistently enjoyable and plentiful. Dining at the hotel ensures not only a wide array of food but also stellar service, rendering the morning meal at InterContinental Dar Al Hijra Madinah a noteworthy part of any stay.

Dinner

At the InterContinental Dar Al Hijra Madinah by IHG, dinner experiences have been met with mixed feedback from guests. Positive highlights include an exceptional Iftar buffet and the opportunity to enjoy a personalized farewell dinner in suites, which left a lasting impression. The dinner menu is considered to have a good selection, and the restaurant team has been praised for their fantastic service. However, there are areas for improvement, such as the limited variety in the dinner buffet and the perception that some dishes do not match their menu photos. While some guests found the dining options to be overpriced and not on par with other local offerings, the standout experience seemed to be the remarkable breakfasts, which were consistently appreciated.

Rooms

The guest reviews for the InterContinental Dar Al Hijra Madinah by IHG highlight the spaciousness and cleanliness of the rooms, which largely contribute to a comfortable stay. Many guests appreciated the ample room sizes, especially the suites, which offer a considerable space for families and groups, making it conducive to both relaxation and hosting guests. Visitors frequently noted the cleanliness of the rooms, emphasizing their immaculate condition and well-maintained furniture.

Despite the spaciousness and cleanliness, several reviews pointed to outdated decor and furnishings, with some rooms showing signs of wear and tear. The need for renovation and modernization is a recurring theme, as guests describe the hotel as somewhat dated, suggesting that updates to the furniture and bathrooms could significantly enhance the experience. The lighting in the rooms was mentioned as insufficient, often leaving rooms feeling dark. On the positive side, visitors found the beds to be comfortable, which contributed to the overall coziness of the accommodations.

The location of the hotel, while convenient for some in terms of proximity to the Haram, posed a challenge for others due to the necessity to cross busy streets. Service and friendliness of the staff received high marks from many guests, with housekeeping staff being specifically praised for their professionalism and responsiveness.

Overall, the spacious and clean rooms coupled with helpful staff provide a satisfactory experience for most travellers, though the aging facilities indicate a pressing need for refurbishment to match the expectations of an IHG InterContinental Hotel.

Beds

At the InterContinental Dar Al Hijra Madinah by IHG, the beds are a highlight for many guests, offering a restful experience complemented by excellent service. Descriptions of comfortable, wide, queen, and generous-sized beds are frequent, providing sound sleep and contributing to the overall comfort of the stay. The high level of cleanliness in the rooms further enhances this, ensuring a pleasant environment. Many guests appreciate the spacious accommodations paired with the comfy beds, creating a relaxing atmosphere.

However, it is worth noting that opinions on the mattresses and pillows are mixed. While most guests found the beds and pillows to be very comfortable, a few reported issues with outdated or overly soft and saggy mattresses, along with poor-quality pillows. Despite these occasional drawbacks, the general consensus points to a pleasant sleeping experience at the hotel, with spacious, clean rooms that are equipped with very comfortable beds.

Cleanliness

The InterContinental Dar Al Hijra Madinah by IHG receives high praise for its commitment to cleanliness and professional service. Guests consistently note that the hotel exudes cleanliness throughout, highlighting the efficiency and friendliness of the cleaning staff. Rooms are frequently described as very clean, tidy, and well-maintained, with some guests noting that they have a fresh, pleasant smell. The hotel is not only clean but also spacious and comfortable, which enhances the overall guest experience. Despite the facility being a bit dated and in need of refurbishment, the cleanliness does not seem to be compromised. The housekeeping team is often noted for their swift and attentive service, ensuring that rooms are spotless and well-organized. Visitors also appreciate the hotel's serene and clean environment, which provides a relaxing atmosphere during their stay. While some aspects of the property require updates, particularly the bathrooms, the high standards of cleanliness and the hospitable staff seem to largely offset these concerns for many guests. Overall, the hotel's dedication to maintaining a clean and welcoming environment play a significant role in ensuring a pleasant stay for its visitors.

Staff

The InterContinental Dar Al Hijra Madinah by IHG has received widespread appreciation for its remarkable staff. Guests consistently highlight the exceptional hospitality, noting the friendly, professional, and accommodating nature of the team across all areas of the hotel. From receptionists to housekeeping, concierge, and restaurant personnel, the staff are praised for their prompt and helpful service, always ensuring guests feel welcome and well-attended. Specific staff members, such as Mohammad Ali and Mr. Abdul Hamid at the concierge, and notable receptionists like Areej and Raed, stand out for their extraordinary assistance and professionalism. Many guests appreciated the seamless check-in process and the concierge’s dedication to addressing any request efficiently and courteously. The kindness, warm demeanor, and attention to detail shown by the entire team, combined with their eagerness to go the extra mile, create a friendly atmosphere that significantly enhances the guest experience. While there are rare criticisms regarding some interactions, overwhelmingly, the staff's competence and genuine warmth contribute positively to the hotel's reputation.

Wi-Fi

Guests of the InterContinental Dar Al Hijra Madinah by IHG generally have positive things to say about the hotel's internet services. Many reviews highlight the WiFi as having a strong connection, with some describing it as super fast and superb. The speed and reliability of the WiFi make it convenient for guests, as it eliminates the need to purchase a local sim for internet access. However, there have been occasional issues reported, such as the internet service going down and remaining unrectified for a couple of days. A few guests also noted the need for improved WiFi connections, as it was not consistent for everyone. Overall, the hotel seems to provide a good internet experience for most visitors.

Parking

InterContinental Dar Al Hijra Madinah by IHG offers parking facilities, but numerous guests have remarked on the costs associated with it. Parking appears to be consistently chargeable at rates mentioned as either 50 or 100 SAR per day, leading many visitors to express their surprise or disappointment, particularly when free parking was anticipated based on their bookings. The parking garage is noted to be convenient in structure, but the entrance can pose challenges for larger vehicles such as SUVs. Additionally, parking availability can be problematic, with spaces often blocked by buses and coordination with security staff lacking, causing further inconvenience. Despite these parking issues, the hotel is complimented for its super clean rooms and excellent service, which seem to brighten the overall guest experience.

Family

InterContinental Dar Al Hijra Madinah by IHG stands out as a family-friendly destination that offers an ideal environment for visitors traveling with kids and larger family groups. With spacious accommodations like the week's suite and the presidential suite, families are pleasantly housed with ample room for socializing and comfort, even hosting large family reunions. Guests appreciate the convenience of the hotel's proximity to the mosque, a short walk away, which is especially beneficial for family members of all ages. The hotel also features a family-friendly environment that caters well to Western guests and those traveling with both children and elderly relatives.

While the hotel presents itself as a warm and accommodating place, there are certain areas in need of improvement. The property, though well-maintained, appears somewhat outdated and could benefit from renovation. Some guests noted the distance of the restaurant as a minor inconvenience, particularly affecting older family members. Despite these observations, the attentive staff, clean facilities, and thoughtful family amenities make it a welcoming choice for families visiting Madinah. However, different families express varied sentiments regarding value for money, with expectations not always met for everyone.

5 Star

The InterContinental Dar Al Hijra Madinah by IHG offers a mixed bag of experiences for visitors, with many praising the exceptional atmosphere and the professionalism of the staff, which some guests feel delivers a true five-star service. This positive note is echoed by those who find the food decently priced and of high quality, particularly highlighting the vast options available at breakfast that align with five-star expectations. Many guests express satisfaction, mentioning their willingness to return for future stays.

However, there are notable criticisms regarding the hotel's facilities and overall value. Several reviews point out that the hotel appears in need of renovation to truly meet five-star standards, with some areas feeling more akin to a four-star experience. Guests have found the furniture to be outdated, and there are comments on the poor quality and variety of the food compared to other luxury hotels. Some feel that the cost does not quite justify the experience, particularly during peak seasons when prices are elevated.

In summary, while the service and dining experiences receive commendable feedback, the hotel could benefit from updates and enhancements to its facilities to better meet the expectations set by its five-star status.

Luxury

Nestled in Madinah, the InterContinental Dar Al Hijra by IHG presents a mixed bag of experiences for its guests. While some reviewers laud it as a true five-star establishment, commending its luxurious appeal and competitive pricing, others find it lacking the mark in service, cleanliness, and facilities typically expected from a five-star hotel. Guests who enjoyed their stay suggest that in certain respects, it surpasses other luxury hotels, making it a hidden gem among affordable options. However, areas such as the bathroom amenities fall short of the five-star promise. Overall, the hotel embodies the essential qualities of a five-star hotel with pockets of room for improvement.

No, InterContinental Dar Al Hijra Madinah by IHG doesn't have any pool.

No, a spa isn't available at InterContinental Dar Al Hijra Madinah by IHG.

No, InterContinental Dar Al Hijra Madinah by IHG doesn't allow dogs.

Yes, parking facilities are available at InterContinental Dar Al Hijra Madinah by IHG.

No, InterContinental Dar Al Hijra Madinah by IHG doesn't have a gym.

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