Hotel Zelva Negra
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Summary of reviewsHotel Zelva Negra, strategically located in the vibrant El Poblado area, impresses with its central position that offers easy access to a variety of restaurants, bars, markets and shopping centers. Guests have lauded the hotel's proximity to key areas like Provenza, Parque Lleras and Poblado Park, making it an ideal hub for those eager to immerse themselves in Medellin's local scene. Despite its lively surroundings, the hotel maintains a tranquil atmosphere and provides convenient services such as baggage storage for early arrivals.
The breakfast experience at Hotel Zelva Negra receives mixed reviews. Many appreciate the delicious and varied options, especially the fresh fruits and cooked dishes, along with the friendly service. However, some guests find the offerings too simplistic and repetitive for a four-star establishment, mentioning occasional delays and shortages in certain items. The freshness of the food is generally praised, but there are comments about some overly salty dishes and minor quality issues with the fruits.
Rooms at Hotel Zelva Negra stand out for their spaciousness, modernity and comfort. Guests enjoy the contemporary décor, large balconies and soundproofing that guarantees a peaceful stay. While a few rooms lack windows and have minor maintenance issues, the overall design and cleanliness are highly appreciated. Rooms with terraces offer stunning city views, adding to the appeal. The bathrooms receive positive feedback for their sleek design, though the toilet area could be larger. Some guests find the beds too firm, but the general consensus points to a comfortable and pleasant experience.
Cleanliness is a hallmark of Hotel Zelva Negra with guests consistently praising the immaculate condition of the rooms and the hotel's common areas. The daily room cleaning maintains high standards of hygiene, ensuring a comfortable stay. Despite a solitary incident involving a dirty terrace jacuzzi, the overall satisfaction with cleanliness is commendable.
The staff at Hotel Zelva Negra is frequently praised for their friendliness and attentiveness. Notable mentions include staff members like Isabel and Rolando, who exemplify kindness and professionalism. The 24-hour reception and efficient concierge enhance the guest experience, making visitors feel welcomed and valued. While there are occasional mentions of unmet requests, the general perception is that the staff is very friendly and helpful.
The rooftop pool, though small and not particularly deep, offers a visually appealing retreat with breathtaking panoramic views of the city. It is a popular feature among guests, providing a relaxing spot to unwind and enjoy the cityscape.
Overall, Hotel Zelva Negra successfully combines an excellent location, modern and comfortable accommodations and outstanding cleanliness. Despite some areas for improvement in breakfast variety and bed firmness, the helpful and friendly staff, along with the stunning rooftop pool, ensure a memorable stay for travelers exploring Medellin.
Categories
The breakfast experience at Hotel Zelva Negra receives mixed reviews. Many appreciate the delicious and varied options, especially the fresh fruits and cooked dishes, along with the friendly service. However, some guests find the offerings too simplistic and repetitive for a four-star establishment, mentioning occasional delays and shortages in certain items. The freshness of the food is generally praised, but there are comments about some overly salty dishes and minor quality issues with the fruits.
Rooms at Hotel Zelva Negra stand out for their spaciousness, modernity and comfort. Guests enjoy the contemporary décor, large balconies and soundproofing that guarantees a peaceful stay. While a few rooms lack windows and have minor maintenance issues, the overall design and cleanliness are highly appreciated. Rooms with terraces offer stunning city views, adding to the appeal. The bathrooms receive positive feedback for their sleek design, though the toilet area could be larger. Some guests find the beds too firm, but the general consensus points to a comfortable and pleasant experience.
Cleanliness is a hallmark of Hotel Zelva Negra with guests consistently praising the immaculate condition of the rooms and the hotel's common areas. The daily room cleaning maintains high standards of hygiene, ensuring a comfortable stay. Despite a solitary incident involving a dirty terrace jacuzzi, the overall satisfaction with cleanliness is commendable.
The staff at Hotel Zelva Negra is frequently praised for their friendliness and attentiveness. Notable mentions include staff members like Isabel and Rolando, who exemplify kindness and professionalism. The 24-hour reception and efficient concierge enhance the guest experience, making visitors feel welcomed and valued. While there are occasional mentions of unmet requests, the general perception is that the staff is very friendly and helpful.
The rooftop pool, though small and not particularly deep, offers a visually appealing retreat with breathtaking panoramic views of the city. It is a popular feature among guests, providing a relaxing spot to unwind and enjoy the cityscape.
Overall, Hotel Zelva Negra successfully combines an excellent location, modern and comfortable accommodations and outstanding cleanliness. Despite some areas for improvement in breakfast variety and bed firmness, the helpful and friendly staff, along with the stunning rooftop pool, ensure a memorable stay for travelers exploring Medellin.
Hotel with Indoor Pool
Hotel Zelva Negra is equipped with an indoor pool, providing a convenient option for guests to enjoy a swim regardless of the weather. [1.16, 1.27]
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Small Hotel
4-Star Hotel
About Hotel Zelva Negra
License: 47876
Guest Reviews
Location
The hotel is noted for its central position within Comuna 14, allowing guests to conveniently walk to various sightseeing spots and activities. The surrounding areas are alive with nightlife, yet the hotel manages to retain a sense of tranquility, striking a balance that appeals to many travelers. Additionally, the ability to store baggage before check-in is a welcomed convenience for early arrivals.
Overall, the consistent feedback highlights Zelva Negra's superb location, which is often described as excellent, fantastic or very good, affirming its status as a well-placed hub for visitors exploring Medellin.
Breakfast
Guests appreciate the small changes introduced daily, which add some variety. However, several reviews mention that the breakfast remains too simple and repetitive for a four-star hotel. Some found the breakfast hours restrictive with service ending at 9:30 am, which could be inconvenient for early risers or those with tight schedules.
The quality of the food generally satisfies with many noting the freshness of fruits. However, there are complaints about certain dishes being overly salty and fruits occasionally being in poor condition. The efforts of the kitchen staff are often highlighted, although the service could be inconsistent with issues like delays in bringing eggs or a lack of willingness to prepare takeaway options for early departures.
Overall, while the breakfast at Hotel Zelva Negra has several positive aspects, including friendly service and some daily variety, there are tangible areas for improvement to meet the expectations typically associated with a four-star establishment.
Rooms
Despite some minor issues like the occasional lack of windows, causing certain rooms to feel dark and a few maintenance concerns, the general consensus is that the rooms are top-notch. Guests appreciated the modern and clean environment with the bathrooms particularly highlighted for their sleek design, although the toilet area could benefit from being larger. While some beds were noted as being too firm, the comfort and spaciousness of the rooms generally received positive feedback.
The rooms with terraces provide a great view of the city, adding an extra layer of enjoyment to the stay. Overall, Hotel Zelva Negra's rooms deliver on their promise of a pleasant and accommodating experience.
Beds
Cleanliness
Staff
Pool
Yes, Hotel Zelva Negra has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Zelva Negra.
No, Hotel Zelva Negra doesn't allow dogs.
Yes, parking facilities are available at Hotel Zelva Negra.
No, Hotel Zelva Negra doesn't have a gym.
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