Hotel Dann Carlton Belfort Medellin
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Summary of reviewsHotel Dann Carlton Belfort Medellin enjoys a prime location in the upscale and tranquil neighborhood of El Poblado, providing a peaceful retreat amidst a leafy, residential setting. The serene atmosphere and easy access to transportation options, nearby parks and malls enhance the overall appeal, making it a standout choice for both leisure and business travelers.
The hotel's breakfast receives high praise for its excellent variety, featuring a wide range of options from fresh fruits to local Colombian dishes. Guests consistently describe it as superb and enjoy the opportunity to dine on the terrace with beautiful views and a musical ambiance. Dinner experiences are also generally positive, highlighted by high-quality food and a delightful dining environment, although there are suggestions for more menu diversity and improved service efficiency.
Rooms are notably spacious, clean and comfortable, boasting modern amenities and stylish, albeit slightly outdated, decor. Guests appreciate the comfort of the beds and the efficient room service, despite minor issues such as noise in certain areas and occasional maintenance needs. The hotel's commitment to cleanliness is evident with well-maintained facilities, clean rooms and attentive housekeeping.
The staff at Hotel Dann Carlton Belfort Medellin are frequently commended for their friendliness, attentiveness and professionalism, contributing significantly to the positive guest experience. While the WiFi service is generally reliable and fast, some guests encounter intermittent issues and suggest clearer access guidelines.
The spa offers a mixed experience with a highly praised sauna and friendly staff but requires updates and better maintenance to meet guest expectations fully. The gym, situated in the basement, is described as outdated and in need of significant improvements, falling short of guest expectations for functionality and cleanliness.
The pool area stands out with positive feedback for its cleanliness, spaciousness and overall ambiance, though some guests note that the pool temperature could be improved. The parking facilities are also appreciated for their convenience and ample space.
In summary, Hotel Dann Carlton Belfort Medellin provides a harmonious blend of calm and convenience, delivering a high-quality experience through its excellent location, delightful breakfast and dinner options and exceptional staff service, despite areas needing improvement such as the gym and spa facilities.
Categories
The hotel's breakfast receives high praise for its excellent variety, featuring a wide range of options from fresh fruits to local Colombian dishes. Guests consistently describe it as superb and enjoy the opportunity to dine on the terrace with beautiful views and a musical ambiance. Dinner experiences are also generally positive, highlighted by high-quality food and a delightful dining environment, although there are suggestions for more menu diversity and improved service efficiency.
Rooms are notably spacious, clean and comfortable, boasting modern amenities and stylish, albeit slightly outdated, decor. Guests appreciate the comfort of the beds and the efficient room service, despite minor issues such as noise in certain areas and occasional maintenance needs. The hotel's commitment to cleanliness is evident with well-maintained facilities, clean rooms and attentive housekeeping.
The staff at Hotel Dann Carlton Belfort Medellin are frequently commended for their friendliness, attentiveness and professionalism, contributing significantly to the positive guest experience. While the WiFi service is generally reliable and fast, some guests encounter intermittent issues and suggest clearer access guidelines.
The spa offers a mixed experience with a highly praised sauna and friendly staff but requires updates and better maintenance to meet guest expectations fully. The gym, situated in the basement, is described as outdated and in need of significant improvements, falling short of guest expectations for functionality and cleanliness.
The pool area stands out with positive feedback for its cleanliness, spaciousness and overall ambiance, though some guests note that the pool temperature could be improved. The parking facilities are also appreciated for their convenience and ample space.
In summary, Hotel Dann Carlton Belfort Medellin provides a harmonious blend of calm and convenience, delivering a high-quality experience through its excellent location, delightful breakfast and dinner options and exceptional staff service, despite areas needing improvement such as the gym and spa facilities.
Luxury Hotel
This stylish 5-star luxury hotel provides a tranquil retreat with a full-service spa offering massages, a fitness center, and an outdoor terrace. It is also noted for being pet-friendly.
Hotel near Golf Courses
This hotel is recognized for its proximity to golf courses in Medellin. Its location in the El Poblado area provides convenient access to Club El Rodeo, which is a major golf course within the city.
Family Friendly Hotel
This hotel offers a blend of comfort and convenience, with amenities designed for families. It includes spacious accommodations, a swimming pool, and recreational facilities, making it an ideal choice for a family vacation.
Dog Friendly Hotel
This hotel is well-regarded for its pet-friendly environment. The staff is well-trained in accommodating furry companions, creating a welcoming and positive experience for guests and their pets.
Romantic Hotel
Features elegant rooms and hardwood floors, creating a cozy atmosphere for couples. The jacuzzi and fitness center add to the relaxation and wellness options.
Hotel with Swimming Pool
This hotel offers a large outdoor pool with separate areas for adults and children. The pool area features a poolside bar, comfortable seating, and attentive service.
Pool Swim Up Bar Outdoor Pool
Business Hotel
This hotel provides meeting rooms and business services suitable for corporate events. It aims to provide a seamless experience for business travelers.
Hotel with Parking
This hotel offers free on-site parking for all visitors traveling with a vehicle. Reservation is not needed for parking.
Accessible Hotel
Likely provides accessible rooms and facilities. Known for a comfortable stay. Offers standard accessibility features.
Hotel with Gym
The hotel provides a good fitness center for its guests. It is a popular choice for travelers wanting to keep up with their workouts.
5-Star Hotel
Offers comfortable accommodations and a range of amenities including a fitness center and restaurant. Known for its friendly service and convenient location. Provides a pleasant and reliable experience for travelers.
Hotel with Outdoor Pool
This hotel offers a beautiful outdoor pool in a well-maintained setting with scenic city views. There is also a poolside bar for guests to enjoy.
Hotel for Honeymoon
Hotel with Spa
Hotel near Nightlife Spots
Hotel with Swim Up Bar
About Hotel Dann Carlton Belfort Medellin
License: 1114
Guest Reviews
Location
The hotel's setting is often described as beautiful and residential with a leafy environment that makes it feel like a forest oasis within the city. It's ideal for both leisure and business travelers due to its proximity to key areas. The popular nightlife and dining district of Provenza is just a short walk or a brief taxi ride away, making it easy to enjoy Medellín's vibrant social scene without being subjected to its noise.
Guests also appreciate the easy access to various modes of transportation. The hotel is well-connected with buses and taxis readily available and it's only a 20-minute ride to the airport, which adds to its convenience. The nearby parks and malls further enhance the appeal for families and those looking for leisurely strolls and shopping experiences.
While some guests noted that certain tourist spots and shopping areas are a bit farther away and the immediate vicinity could be too quiet or isolated for those expecting a bustling urban experience, most find the tranquility and safety of the hotel’s neighborhood to be a significant advantage. The spacious, comfortable rooms and friendly, attentive staff further elevate the overall guest experience.
In summary, Hotel Dann Carlton Belfort Medellín's location offers a harmonious blend of calm and convenience, making it a standout choice for travelers seeking a restful yet accessible stay in the heart of Medellín.
Breakfast
The quality of the food is generally described as high with varied and delicious choices that change daily, ensuring guests have something new to enjoy each morning. Fresh fruits, breads and juices are frequently highlighted as standout options. Many guests appreciated the opportunity to dine on the terrace, which adds to the ambiance with beautiful views and a musical atmosphere.
However, there are a few mentions of repetitive options and cold items like pre-fabricated omelets, which some guests felt did not align with their expectations for a 5-star hotel. Despite these minor critiques, the overwhelming sentiment is that the breakfast is a significant highlight of the stay, consistently described as superb, exceptional and beyond amazing.
Dinner
Despite numerous positive remarks, a few areas for improvement were highlighted. For instance, there were concerns about the limited menu and the need for more vegetarian and vegan options. Some guests also felt that the food prices were quite high, not always reflecting the quality. Mixed reviews arose regarding the service with some guests encountering delays and specific issues like being served old or soiled dishes. Additionally, there were negative experiences during dinner, such as waiting for two hours for a disappointing meal.
Overall, the restaurant at Hotel Dann Carlton Belfort Medellin is praised for its exceptional cuisine and delightful dining environment, though mindful of particular criticisms regarding service efficiency and menu diversity.
Rooms
Daily cleaning ensures that the rooms remain tidy and organized. Additionally, various guests appreciate the nice views from their rooms, adding to the overall pleasant experience. However, noise can be a problem for rooms located on the second floor or near concert areas. Despite some reports of issues with the air conditioning and occasional missing items, room service is frequently noted as efficient and fast.
The rooms feature unique touches like full-body mirrors and are equipped to satisfy both single travelers and families, offering suites with multiple bathrooms and dining areas. Some rooms also have connecting doors, which is ideal for larger groups wanting close proximity. While many guests find the lighting system to be somewhat complicated, the beautiful design and comfortable furnishings make up for this minor inconvenience.
Overall, despite a few complaints about outdated fixtures or noise, the rooms at Hotel Dann Carlton Belfort Medellin provide a high degree of comfort and cleanliness, contributing positively to the guests' stay.
Beds
Cleanliness
Staff
While the overall sentiment towards the staff is overwhelmingly positive, a few reviews suggest areas for improvement, specifically mentioning the need for more courteous receptionists and better professional conduct at the front desk. Additionally, some waitstaff could enhance their friendliness to align with the high standard set by their colleagues.
Guests appreciate the responsive and impeccable service provided by the lobby and bell staff, as well as the attentive kitchen and housekeeping teams. The staff's ability to provide personalized and efficient service significantly enhances the hotel's appeal, embodying the charming hospitality characteristic of Medellin. Despite minor suggestions for improvement, the staff at Hotel Dann Carlton Belfort Medellin consistently leave a lasting, positive impression on their guests.
Wi-Fi
While the hotel offers good WiFi service overall, a few points of contention include the need to pay for each connected device and the lack of clear instructions for accessing the internet. Additionally, the WiFi was noted to be either non-existent or weak in specific areas such as the gym. Despite these occasional hiccups, responses from the staff, especially the spa staff handling emails, were generally quick and helpful.
In summary, the WiFi at Hotel Dann Carlton Belfort Medellin is well-regarded for its speed and coverage, although there are areas for improvement, particularly in maintaining a consistent connection and providing clearer access guidelines.
Spa
The spa staff consistently earns commendations for their friendliness, attentiveness and courteous service, contributing positively to guests' overall experiences. However, there are notable criticisms alongside the praise. Some visitors found the spa area in need of significant improvements and modernization. Issues such as unheated jacuzzis, worn-out bathrooms and showers in the gym and spa area, as well as occasional cleanliness concerns, detracted from their experience. Indeed, a few guests felt that the spa was neglected and even dirty.
While the spa services and offerings like the hammam add unique appeal, certain expectations, such as the spa being out of service or the inability to access it, led to disappointment. In summary, while there are standout elements, particularly the sauna and staff, the spa at Hotel Dann Carlton Belfort Medellin could benefit from updates and better maintenance to fully meet guests' expectations.
Gym
Pool
However, there are some critiques. A recurring issue mentioned is the pool's temperature with many guests finding it too cold and expressing a desire for better heating. Additionally, although the pool generally receives positive feedback for its cleanliness, there are a few comments about the need for more consistent maintenance.
Despite these minor concerns, guests often enjoy the overall pool experience, notably when combining it with relaxing moments at the jacuzzi or dining beside the pool area. The friendly staff and the appealing wet areas add to the overall positive impression of the hotel's pool amenities.
Parking
Family
Children particularly enjoy the pool, making it a highlight mentioned frequently in the reviews. The hotel's location is noted as quiet and ideal for family stays, adding to its appeal as a comfortable retreat. Families appreciate the ease of staying together, whether on the same floor or otherwise.
Guests commend the hotel's efforts to cater to all age groups, although a few suggest a slight expansion of options for older adults and children. The breakfast service is well-received, often described as exceptional and meeting guests' expectations.
Overall, the hotel provides a calm and pleasant environment, making it an excellent getaway for families seeking tranquility and quality time together. With numerous positive recommendations, it's clear that Hotel Dann Carlton Belfort Medellin ensures a memorable and satisfying experience for families.
Nightlife
5 Star
Though some reviews suggest that the hotel does not entirely meet all five-star expectations, the majority of guests highlight its five-star service and amenities. The establishment appears to be on its way to firmly establishing its five-star status. For those seeking luxury in Medellin, this hotel is considered one of the best VIP experiences in the city.
Business
Accessible
Convenient access to transportation boosts the hotel's appeal; taxis and rideshares like Uber make reaching the location straightforward. Additionally, proximity to the airport is an advantage for travelers.
However, there is room for improvement concerning parking facilities for disabled guests and the surrounding area may pose challenges for those on foot due to inclined terrains.
Overall, the hotel offers a range of accessible amenities that enhance the stay experience for guests with disabilities.
Outdoor Pool
Luxury
Visitors have described the hotel as not just a solid value but also affordable, despite some considering it not the chain's most luxurious property. Nevertheless, it maintains a reputation for its luxurious ambiance and fancy-looking, very comfortable facilities. Even though some feel the room rates are high, the grandeur and quality of the hotel's amenities balance out the pricing.
The facilities are not only described as very luxurious but also equivalent to those found in prestigious five-star establishments. The large rooms and magnificent spaces contribute to the hotel's image as one of the best VIP destinations in Medellin. Overall, Hotel Dann Carlton Belfort offers a luxurious and high-quality stay, consolidating its place as an incredible venue for visitors seeking prestige and comfort.
Romantic
Dog Friendly
Yes, Hotel Dann Carlton Belfort Medellin has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Hotel Dann Carlton Belfort Medellin.
Yes, Hotel Dann Carlton Belfort Medellin welcomes dogs.
Yes, parking facilities are available at Hotel Dann Carlton Belfort Medellin.
Yes, Hotel Dann Carlton Belfort Medellin has a gym.
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