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Hotel Hochsauerland by Center Parcs

Medebach , 1 Sonnenallee (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Hochsauerland by Center Parcs offers a fantastic location in the heart of the park, providing ample opportunities for winter sports and family fun. Guests appreciate the central location with easy access to restaurants, the Market Dome, Aquamundo and spa area. The breakfast is praised for being rich and varied, while the dinner has received mixed reviews. The rooms are modern, spacious and clean with well-equipped bathrooms, making for a comfortable and enjoyable stay. The hotel's cleanliness is admirable and the staff is friendly and helpful despite some exceptions. Hotel Hochsauerland provides guests with excellent spa and pool facilities, specifically the Aqua Dome, a numbe of saunas and various water slides. Families will love the numerous activities available both inside the center and the surrounding area. The parking is generally positive, but improvements regarding parking spaces and damage need to be made. The indoor pool and water park are well-maintained and a great feature of the hotel. Despite some criticism of uncomfortable beds and a few inconsistencies, the general consensus is that Hotel Hochsauerland by Center Parcs is a must-visit for a snow/water trip with family and friends.
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Categories

Hotel near Ski Resorts

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Children's Pool Outdoor Pool

Hotel with Parking

Hotel with Tennis Courts

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room The double room offers a private entrance, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

About Hotel Hochsauerland by Center Parcs

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Guest Reviews

7.9

Good

Location

Hotel Hochsauerland by Center Parcs has a fantastic location in the heart of the park, making it a great choice for families and winter sports enthusiasts. Guests appreciate the central location with easy access to the Market Dome, Aquamundo and spa area. The hotel is also conveniently close to Winterberg for skiing. The beautiful surroundings and numerous leisure activities offered throughout the park provide ample opportunities for fun and relaxation. Dining options are plentiful with a great selection of restaurants and a dining room directly adjacent to the hotel. The hotel has good parking facilities and comfortable, cozy accommodation. The location of Hotel Hochsauerland by Center Parcs is highly recommended by guests with many describing it as top-notch, ideal and perfect for a getaway.

Breakfast

The breakfast at Hotel Hochsauerland by Center Parcs is highly praised by guests with a majority describing it as rich and varied. Some even call it fantastic or superb. The buffet offers several options for kids and includes fresh fruit, pastries and various bread options. While a few guests comment on the high price of breakfast, most believe it is worth it. The breakfast area can get busy, but the hotel provides a large and diverse selection that pretty much everyone can enjoy. Overall, guests find the breakfast at Hotel Hochsauerland by Center Parcs delicious, filling and satisfying.

Dinner

The dinner at Hotel Hochsauerland by Center Parcs received mixed reviews from guests. However, some guests enjoyed the food and found it to be delicious and varied, particularly at the pizzeria and marketplace restaurant. Prices were a concern for others with some finding the buffet excessively expensive. Additionally, the family restaurant disappointed some guests due to long wait times and poor food quality. Others criticized the lack of dining options and the inconsistent quality of the available restaurants. Overall, while some enjoyed the meals, others recommended seeking out dining options outside the park.

Rooms

The rooms at Hotel Hochsauerland by Center Parcs have received many positive reviews from guests. Many describe the rooms as modern, spacious and clean with well-equipped bathrooms. Guests were also happy with the comfortable beds and the amenities provided, such as fridges and coffee makers. Some rooms even had balconies or terraces with beautiful views. Despite a few minor complaints about noise or the size of the rooms, overall guests found the rooms to be well-appointed and enjoyable. The hotel offers a direct access to the Market Dome, adding to the convenience of guests. Many recommend Hotel Hochsauerland by Center Parcs for a comfortable and enjoyable stay.

Beds

The beds at Hotel Hochsauerland by Center Parcs received mixed reviews from guests. Some found the beds to be too hard, while others found them to be super comfortable and spacious. The rooms were said to be clean and functional with some guests praising the great bathroom facilities. Despite the occasional criticism of uncomfortable beds and hard mattresses, the hotel was generally well-equipped with comfortable bedding and large, spacious rooms.

Cleanliness

Guests of Hotel Hochsauerland by Center Parcs consistently praise the cleanliness of the hotel with many describing the rooms and bathrooms as very modern and clean. The entire park, including walkways, play areas and especially the swimming pool, is also noted for its cleanliness and well-maintained condition. Some guests did note issues with cleanliness, such as mold on the ceiling or unclean bathrooms upon arrival, but the majority of reviews praise the hotel for its cleanliness. Some guests also mention that the hotel is well-maintained and new. However, some negative comments include the smell in the men's restroom and issues with noise. Despite these minor issues, the hotel is seen as generally clean and well-kept.

Staff

Hotel Hochsauerland by Center Parcs offers guests a pleasant stay with friendly and helpful staff who go out of their way to make guests feel comfortable. The overall cleanliness of the park is also admirable. However, some reviews point out that the staff at breakfast and reception can be unfriendly and unmotivated. Yet, the reception staff were helpful. Some guests found the staff inflexible, while others found them extremely kind and accommodating. The rooms are clean and well-maintained with great rainwater showers and attentive room service. Although some staff members were unhelpful or unfriendly, the majority were approachable and happy to assist. The restaurant staff, in particular, were friendly and the service was good. Some guests did find communication with the staff impersonal, but exceptions were made to override this. The hotel's food quality could be improved, but this is a standard expectation at a Center Parcs establishment. Overall, Hotel Hochsauerland provides guests with friendly and accommodating staff and a comfortable stay in a clean environment.

Spa

If you're looking for a relaxing getaway, Hotel Hochsauerland by Center Parcs has got you covered with their incredible spa facilities. Guests raved about the "toller SPA-Bereich" and "tollen Wellness Bereich" featuring "top Wellnessbereich mit 5 unterschiedlichen Saunen, Pool und Ruhemöglichkeiten und einigem mehr." The Aqua Dome is a particular highlight with guests describing it as "immer wieder herrlich." Families also loved the "viel Spaß im Bad und Ruhe im Spa" with the "Spaßbad" providing "tolle Abwechslung" for an evening activity. Even the Spa-Behandlungen were "klasse!" However, it's important to note that some guests found the prices for house activities to be "sehr überzogen." Additionally, the "Spa Bereich" closed at 19:00, which was "zu früh" for some guests who wanted to enjoy the "toller Saunabereich" in the evenings. Regardless, the "Hervorragendes Schwimmbad" and "schöner Spa Bereich" make Hotel Hochsauerland by Center Parcs an excellent choice for a relaxing and rejuvenating vacation.

Pool

Hotel Hochsauerland by Center Parcs boasts a fantastic pool experience with a large and spacious swimming area that even includes water slides. Guests appreciated the direct access to the pool from the hotel and they loved the warm temperature and cleanliness of the water. Families with children were particularly pleased with the kid-friendly features of the pool, which includes a children's area and multiple water slides. In addition to the pool, guests rave about the top-notch spa facilities and the plentiful selection of saunas. Although some guests noted that the pool can get crowded on weekends and that the male bathroom area could be improved, the overall consensus is that the pool is fantastic and worth exploring. Additionally, the hotel's all-inclusive package includes free access to the Aqua Mundo water park, along with mini-golf and bowling. Guests noted the wide selection of offerings and the opportunity for relaxation in the spa or recreation at the water park. Although some guests noted room for improvement with the breakfast buffet, the majority agreed that it was delicious and provided a good variety of options.

Parking

The parking situation at Hotel Hochsauerland by Center Parcs seems to be mostly positive with several guests noting good parking options and easy access to the hotel from the garage. Some guests mention a small fee for the underground garage, but recommend it as an option. However, a few negative reviews mention damage to their vehicles while parked in the hotel garage and a lack of apologies or compensation from the hotel. Additionally, some guests note that parking spaces can be tight and the parking lot can be full when the park is busy. The check-in process is also mentioned as being done through the parking lot, which some guests found impersonal. Overall, it seems that guests generally had a satisfactory parking experience at this hotel.

Family

Hotel Hochsauerland by Center Parcs is an excellent choice for families looking for a vacation that offers abundant activities for kids. From a nice concept of a family hotel with pools and parks to plenty of family activities, this hotel has everything that kids would love. The kids' farm and playgrounds offer running children the opportunity to play and have fun. The location of the hotel within a park has impressed many guests who loved the tranquility and peacefulness it brought. Additionally, the surrounding environment is suitable for families with children, making it a must-visit during the holidays. Center Parcs is highly recommended for families with larger budgets, while smaller playgrounds that offer much fun are available for all. Although some guests noted that the prices could be a bit more family-friendly, the overall experience for families is worth the money. Families are sure to have a great time at this super park with its loveably designed Spielberg "Aventura" and the fantastic leisure pool that kids age twelve and below will adore. Overall, Hotel Hochsauerland by Center Parcs is a perfect choice for a snow/water trip with family and friends and guests' children will have the time of their lives.

Indoor Pool

The indoor pool at Hotel Hochsauerland by Center Parcs is a highlight of many guests' stays. There is a bridge connecting the hotel rooms to the water park building, making it easy to access without wearing jackets in cold weather. The pools are described as cool and there is plenty to do for families, such as multiple slides and a children's area. Guests appreciate the free access to Aquamundo, which has something for everyone, including an outdoor pool. The spa area with saunas is available for an additional fee. Some guests mention that better signage would be helpful in the water park. Overall, the indoor pool and water park are well-maintained and a great feature of the hotel.

Yes, Hotel Hochsauerland by Center Parcs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Hotel Hochsauerland by Center Parcs.

No, Hotel Hochsauerland by Center Parcs doesn't allow dogs.

Yes, parking facilities are available at Hotel Hochsauerland by Center Parcs.

No, Hotel Hochsauerland by Center Parcs doesn't have a gym.

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