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Summary of reviewsCountry Inn & Suites by Radisson in Big Rapids, MI excels with its exceptional location, friendly environment, and comfortable accommodations, consistently receiving positive feedback from guests. The hotel’s prime location offers convenient access to dining options, shops, and essential services, and it is notably close to Ferris State University, making it a popular choice for campus visitors. Despite being in a bustling area, the hotel manages to maintain a quiet ambiance, providing a restful stay.
Guests frequently praise the hotel’s robust breakfast offerings, featuring a variety of tasty and plentiful options, which start the day on a satisfying note. The breakfast area is kept clean, and staff are commended for their friendliness and accommodating nature, which enhances the welcoming atmosphere.
The rooms are regularly highlighted for their cleanliness and comfort, with spacious, well-laid-out designs. Many guests find the beds incredibly comfortable, contributing to a restful night’s sleep. The modern decor and functional amenities like mini refrigerators and Roku TVs add to the pleasure of staying here, making it an ideal base for all types of travelers.
Cleanliness is a standout attribute, with both rooms and common areas receiving high marks for their immaculate condition. The hotel staff are frequently lauded for their exceptional service, being described as friendly, welcoming, and quick to assist. Their dedication to guest care, along with thoughtful touches like lobby cookies, significantly enhances the guest experience.
The indoor pool is a favorite feature, particularly among families and children, with its warm, clean environment offering enjoyment well into the night. Despite occasional minor issues, the pool and spa remain popular features, contributing to memorable stays for families.
The hotel's family-friendly policies further add to its appeal, offering spacious accommodations suitable for larger groups and a pet-friendly environment. Guests traveling with dogs appreciate the large grassy dog run and supplies, which make traveling with pets hassle-free.
Overall, Country Inn & Suites by Radisson in Big Rapids, MI is celebrated for providing a comfortable, welcoming, and convenient lodging experience, making it a top choice for both returning visitors and newcomers alike.
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