ibis Styles Makkah
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Summary of reviewsThe 'ibis Styles Makkah' hotel consistently garners favorable reviews across multiple categories while highlighting opportunities for improvement. Located in a serene neighborhood, the hotel provides a peaceful setting with easy access to the Grand Mosque via a reliable shuttle service. Despite not being within walking distance from the Haram, the hotel offers convenience through well-timed shuttle services and nearby essential amenities like hospitals, pharmacies and grocery stores.
Guests often praise the rooms for their cleanliness, comfort and modern decor. Many find the rooms to be spacious and well-equipped with amenities such as air conditioning, safes and fridges. Although some critiques mention smaller-than-expected rooms and maintenance issues in the bathrooms, the general sentiment remains positive.
Breakfast at the hotel receives mixed reviews. Some guests commend the variety and quality, while others call for more options and lower prices. Similarly, dinner offerings have their highs and lows with particular dishes like the Caesar salad and pizza being praised. However, guests suggest expanding the menu and improving service speed to better meet dining needs.
Cleanliness is a frequently appreciated aspect with many noting the tidy and comfortable environment maintained by the housekeeping staff. However, improvements in carpet cleaning and overall bathroom maintenance could elevate guest satisfaction further.
The staff at 'ibis Styles Makkah' are widely recognized for their friendly and cooperative demeanor, contributing significantly to the positive guest experiences. Notable mentions go to individuals like Bell Captain Muhammad and receptionist Mr. Nawaf for their exceptional service. While some guests report occasional issues with slow service and language barriers, the majority find the staff professional and accommodating.
Wi-Fi at the hotel is another mixed aspect with many praising its speed and reliability, while others experience connectivity issues in specific rooms. Parking also presents challenges with limited spaces and narrow configurations, though the shuttle service to the Holy Mosque helps mitigate this concern.
The comfort of the beds is generally well-received, contributing to a restful stay for most guests. Yet, occasional lapses in bed cleanliness and instances of bed bugs highlight areas needing attention.
As a three-star hotel, 'ibis Styles Makkah' offers excellent value for money. Guests frequently commend its affordability, cleanliness and service levels, often comparing it favorably to higher-rated hotels. Despite minor criticisms, the overall value for money leaves a positive impression, making it a top choice for budget-conscious travelers seeking comfort and convenience near the Kaaba.
Categories
Guests often praise the rooms for their cleanliness, comfort and modern decor. Many find the rooms to be spacious and well-equipped with amenities such as air conditioning, safes and fridges. Although some critiques mention smaller-than-expected rooms and maintenance issues in the bathrooms, the general sentiment remains positive.
Breakfast at the hotel receives mixed reviews. Some guests commend the variety and quality, while others call for more options and lower prices. Similarly, dinner offerings have their highs and lows with particular dishes like the Caesar salad and pizza being praised. However, guests suggest expanding the menu and improving service speed to better meet dining needs.
Cleanliness is a frequently appreciated aspect with many noting the tidy and comfortable environment maintained by the housekeeping staff. However, improvements in carpet cleaning and overall bathroom maintenance could elevate guest satisfaction further.
The staff at 'ibis Styles Makkah' are widely recognized for their friendly and cooperative demeanor, contributing significantly to the positive guest experiences. Notable mentions go to individuals like Bell Captain Muhammad and receptionist Mr. Nawaf for their exceptional service. While some guests report occasional issues with slow service and language barriers, the majority find the staff professional and accommodating.
Wi-Fi at the hotel is another mixed aspect with many praising its speed and reliability, while others experience connectivity issues in specific rooms. Parking also presents challenges with limited spaces and narrow configurations, though the shuttle service to the Holy Mosque helps mitigate this concern.
The comfort of the beds is generally well-received, contributing to a restful stay for most guests. Yet, occasional lapses in bed cleanliness and instances of bed bugs highlight areas needing attention.
As a three-star hotel, 'ibis Styles Makkah' offers excellent value for money. Guests frequently commend its affordability, cleanliness and service levels, often comparing it favorably to higher-rated hotels. Despite minor criticisms, the overall value for money leaves a positive impression, making it a top choice for budget-conscious travelers seeking comfort and convenience near the Kaaba.
Hotel with Free Wi-Fi
The Wi-Fi at this hotel receives mixed reviews, with some visitors appreciating the fast, reliable, and strong Wi-Fi. Several reviews mention that the free internet was very good, fast, and a helpful convenience.
Business Hotel
Accessible Hotel
About ibis Styles Makkah
License: 10010219
Guest Reviews
Location
However, the distance from the Haram has been a recurring remark with many noting that it is not within walking distance and taxis or shuttle services are required. Some guests mentioned the shuttle bus journeys taking up to 20 minutes and an extra walking distance from the bus drop-off points to the actual prayer areas inside the Haram.
The hotel's location also provides easy access to nearby hospitals and basic amenities like pharmacies and grocery stores. Guests enjoying calm and less crowded areas will appreciate the hotel’s tranquil setting away from the bustling center, despite it resulting in less proximity to shops, restaurants and other conveniences.
Rooms are frequently described as spacious, clean and comfortable, enhancing the overall stay experience. The hotel’s reception and room service staff have been commended for their helpfulness, contributing to a pleasant stay.
While the hotel fits well for those prioritizing tranquility and a decent shuttle connection to the Haram, prospective visitors should be aware of its distance from Masjid Haram and surrounding amenities, necessitating the use of shuttle or taxi services for most activities.
Breakfast
A significant number of guests, however, highlight areas for improvement. Common critiques include the breakfast being too expensive and not offering enough variety. Some reviewers mentioned that the quality and variety deteriorated over time with offerings sometimes being simplistic or limited. The breakfast buffet, although reliably available, could benefit from a wider selection, including more fruits and options beyond the current range. Despite some positive feedback, other guests felt the breakfast was not up to the mark, describing it as poor and not worth the charges.
Overall, while the breakfast has its commendations, there's a clear call from guests for improved quality and variety to enhance the dining experience at ibis Styles Makkah.
Dinner
However, there is a notable lack of diversity in food options, particularly for lunch and dinner. An open buffet option has been suggested to enhance the dining experience. The restaurant's service hours also seem to be a point of contention with the restaurant closing at 11 PM and no food services available for latecomers after mosque prayers during Ramadan. The slow dinner service and high prices have also been flagged as areas needing improvement.
Availability and variety of meals are another concern with key staples like rice and chapati missing from the menu and the food being described as too spicy by some. The general consensus indicates that the hotel could benefit from expanding its menu and improving service promptness to better cater to guests' needs.
Despite these drawbacks, the convenience of having food available 24/7 and the occasional rave reviews about meal quality and affordability indicate that with some targeted improvements, the dining experience at 'ibis Styles Makkah' could be significantly enhanced.
Rooms
However, several guests found the rooms to be smaller than expected, noting limited space and occasionally congested or narrow layouts, which could be challenging for larger groups or longer stays. The bathrooms also garnered mixed feedback with some describing them as small or in need of better maintenance and cleanliness.
Despite some maintenance issues and mixed opinions about room size, many visitors enjoyed the tranquility and comfort provided by the rooms, making Ibis Styles Makkah a satisfactory choice for travelers looking for a clean and well-appointed stay in the city.
Beds
The rooms are often mentioned as clean and comfortable with bed sheets replaced daily. Guests find the beds to be very comfortable with some describing them as having top bedding and a cozy feel. The spaciousness of the rooms adds to the overall comfort, creating a pleasant environment for rest.
However, the hotel is not without its criticisms. Some guests reported issues with cleanliness, such as dirty beds, wrinkled duvets and stains on bed sheets. There were also occasional mentions of bed bugs and small bed sizes, which detracted from the otherwise positive experience. Despite these issues, the general consensus leans toward the beds being clean and comfortable, providing a satisfactory stay for most visitors.
Overall, the beds at ibis Styles Makkah receive high marks for comfort and cleanliness with occasional lapses that some guests feel could be improved.
Cleanliness
However, there are several recurring concerns about the cleanliness of specific areas, particularly the carpets, which are often described as dirty and stained. Some guests note that the carpets in both the rooms and corridors need more thorough cleaning or replacement. Additionally, issues with the cleanliness of bathrooms and hallways have been mentioned, alongside comments on furniture and upholstery requiring better upkeep.
Despite these criticisms, the hotel’s overall environment is still regarded as clean by many. Guests also value the responsive and cooperative staff, the convenient shuttle service to Haram and the comfort provided by spacious rooms. Improvements in the cleaning regimen, especially concerning carpets and bathrooms, could enhance the overall guest experience significantly.
Staff
The housekeeping team also garners praise for their vigilance and prompt service, attending to room needs efficiently and ensuring cleanliness, although there are occasional critiques regarding their responsiveness and morning availability. In the restaurant, staff like Mr. Mohamed Zaki at the restaurant are commended for their excellent service.
While the general attitude and mannerisms of the staff are positively noted, there are occasional mentions of some staff being slow in response, unprofessional or unfriendly. Issues like staff not speaking English well, delays during check-out and occasional non-responsiveness were noted. However, these experiences seem to be exceptions rather than the norm.
Overall, the team at ibis Styles Makkah is seen as accommodating and pleasant, contributing significantly to the guests' positive experiences at the hotel.
Wi-Fi
Parking
3 Star
The hotel features superb air conditioning throughout the premises, ensuring a comfortable stay for guests. Its strategic location near the Kaaba makes it a convenient option, though some suggest that the proximity is not quite the same as other nearby properties.
Guests appreciate the excellent service they receive with friendly staff contributing to a pleasant experience. The hotel also offers a free shuttle bus for guests, adding to its overall value. While some mention slow bedroom service and occasional discrepancies in management, the consensus is that the quality to price ratio is good.
Several reviews highlight that the Ibis Styles Makkah stands out among budget hotels for its service levels and amenities. The hotel is described as very clean with ideal room sizes and an accommodating environment. Despite some critical feedback, the value for money leaves a positive impression on many guests, who believe the hotel could easily earn an extra star.
In summary, Ibis Styles Makkah is highly regarded for its affordability, cleanliness and excellent value for money, making it a top choice for budget-conscious travelers seeking comfort and convenience near the Kaaba.
Business
No, ibis Styles Makkah doesn't have any pool.
No, a spa isn't available at ibis Styles Makkah.
No, ibis Styles Makkah doesn't allow dogs.
No, parking facilities aren't available at ibis Styles Makkah.
No, ibis Styles Makkah doesn't have a gym.
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