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Summary of reviewsThe Holiday Inn - McAllen - Medical Center Area by IHG is favorably reviewed for its central location, offering easy access to McAllen's attractions, shopping centers, and dining options. Positioned near 10th Street and Plaza Mall, guests find the area safe and peaceful, ideal for both business and leisure stays. The hotel provides clean, spacious rooms with a welcoming atmosphere, praised for their comfort and modern amenities, although some rooms have been noted to have small bathrooms.
Guests enjoy a satisfactory breakfast experience, highlighting its quality and friendly service, despite suggestions for more variety. The dinner service is described as affordable and convenient, with a commendable selection of meals and snacks that often keep guests dining on-site. The overall dining experience is enhanced by evening receptions and happy hours.
The hotel's cleanliness receives high marks, with rooms, bathrooms, and common areas consistently well-maintained, supported by efficient service and an attentive staff. The hotel personnel are noted for their friendliness and professionalism, enhancing the guest experience from check-in to check-out.
The pool area features a generally positive experience, though some guests have noted occasional maintenance issues. Families appreciate the spacious rooms, family-friendly amenities, and the value offered by the hot breakfast selection.
Beds at the hotel are highlighted for their comfort, with both beds and pillows often described as exceptionally cozy, though some guests prefer firmer mattress options.
Overall, the Holiday Inn - McAllen - Medical Center Area by IHG is recommended for its excellent location, comfortable rooms, and attentive service, making it a preferred choice for a pleasant and economical stay in McAllen. Show more
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Categories
Family Friendly Hotel
This hotel provides family rooms with microwaves and offers connecting/adjoining rooms. It features an outdoor pool and a restaurant. Free cribs/infant beds are available, and children stay free.
Accessible Hotel
This Holiday Inn property is expected to provide accessible rooms and facilities as per IHG standards. Guests can inquire about specific features like roll-in showers or visual alarms.
3-Star Hotel
This hotel is situated near the medical center area, providing convenient access for those visiting medical facilities. It offers standard amenities and comfortable accommodations, ensuring a pleasant stay for its guests.
Hotel with Outdoor Pool
This hotel features an outdoor pool with sun loungers.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Room Types
Standard Queen Room with Two Queen BedsThe double room includes a private bathroom fitted with a bath or a shower. This double room features a TV. The unit has 2 beds.
Standard King RoomThe double room includes a private bathroom equipped with a bath or a shower. This double room provides a TV. The unit offers 1 bed.
Standard RoomThe double room includes a private bathroom fitted with a bath or a shower. This double room offers a TV.
Premium RoomThe double room includes a private bathroom fitted with a bath or a shower. This double room features a TV.
King Suite - Non-SmokingThe suite includes a private bathroom fitted with a bath or a shower. This suite features a TV. The unit has 2 beds.
Suite with Two Queen BedsThe suite includes a private bathroom fitted with a bath or a shower. This suite offers a TV. The unit has 2 beds.
King Room - Mobility Access/Hearing AccessibleThe double room includes a private bathroom equipped with a bath or a shower. This double room provides a TV. The unit offers 1 bed.
Suite - Hearing Accessible - Non-SmokingThe suite includes a private bathroom fitted with a bath or a shower. This suite features a TV. The unit has 2 beds.
Queen Suite - Disability AccessThe suite includes a private bathroom equipped with a shower. This suite offers a TV. The unit offers 2 beds.
Guest Reviews
Location
The Holiday Inn - McAllen - Medical Center Area by IHG boasts an excellent location that guests frequently praise for its accessibility and convenience. Situated centrally in McAllen, the hotel is a preferred choice for visitors looking to explore the city, shop, and dine. Located just 200 meters from the main thoroughfare, 10th Street, guests find it easy to get to nearby shopping centers and restaurants, including the popular Plaza Mall. The area is described as very safe and peaceful, which offers a restful environment away from city noise. The hotel is ideal for both short and extended stays, providing practical and functional accommodations with clean and spacious rooms. Families appreciate the room comfort and amenities, making it suitable for groups traveling together. Guests consistently highlight the combination of location, cleanliness, comfort, and value, with easy access to business meetings, highways, and local attractions. For those focused on shopping, its proximity to various stores allows for convenient trips and effortless access to uptown McAllen. The Holiday Inn - McAllen's central positioning makes it a compelling choice for both leisure and business travelers alike, offering a blend of quality service, comfort, and accessibility at a good price.
Breakfast
At the Holiday Inn - McAllen - Medical Center Area, part of the IHG collection, breakfast appears to be a significant topic among guests, with a mix of feedback highlighting both strengths and areas for improvement. The breakfast service is often praised for being very good, complete, and delicious. Many guests appreciate the wide variety of choices, with some describing it as excellent, tasty, and feeling quite satisfied with the available options. The inclusion of hot breakfast items and snacks in the evening as part of the service is noted as a convenient and worthwhile experience.
However, some guests express a desire for more variety, commenting that the breakfast offerings, while good, could be enhanced further. A few guests mention the absence of certain items, such as juices, unless specifically requested. Some reviews suggest that the breakfast felt quite basic at times, consisting largely of eggs, fruit, and cereal, and could benefit from a rotating menu to keep things fresh and exciting.
Overall, while there are aspects that could be improved, the breakfast at Holiday Inn – McAllen is generally well-received for its quality and the friendly service provided by the staff, making it a satisfactory start to a guest's day.
Dinner
At the Holiday Inn - McAllen - Medical Center Area by IHG, the dining experience garners positive attention for its affordability, convenience, and quality. Guests appreciate the inclusion of both cocktails and dinner as a budget-friendly option for families, allowing them to save on dining expenses while enjoying a varied menu. The hotel receives high marks for its dinner offerings, with selections like cream of mushroom soup, meatballs, and salads. These meals are often enough to keep guests on-site rather than venturing out. Additionally, the commendable service and welcoming hospitality during the evening reception add to the dining appeal. The happy hour, featuring complimentary snacks and hot food, is well-received, and the excellent breakfast offerings also come highly recommended. With its good location and pleasant staff, the hotel creates a welcoming and satisfying dining atmosphere for travelers looking to enjoy good food without leaving the premises.
Rooms
The rooms at the Holiday Inn - McAllen - Medical Center Area by IHG strike a winning balance between spaciousness and comfort, frequently noted for being clean, well-maintained, and inviting. Guests often highlight the ample size of the rooms, calling them spacious and very comfortable, making for an excellent stay. Many find the beds exceptionally comfortable, praising both the soft bedding and pillows for a good night's rest. The consistent cleanliness of the rooms is evident, with several remarks on how spotless and well-equipped they are, with all necessary amenities readily available.
While the hotel itself is described as older, the rooms are reported to be in good condition, with clean and new features that add to their appeal. The pleasant and inviting atmosphere is further enhanced by nicely scented rooms. Despite the numerous positive aspects, the bathrooms, although clean, are noted to be on the smaller side.
Some challenges include external noise and occasional issues such as the smell of cigarette smoke or dampness. However, guests generally have a very positive experience, with service that is often described as exceptional. Overall, the Holiday Inn offers very comfortable facilities that meet guests' needs, complemented by hot breakfast options that families particularly enjoy.
Beds
The beds at Holiday Inn - McAllen - Medical Center Area consistently receive high praise from guests, with many highlighting the comfort they experience during their stay. Guests frequently describe the beds as super comfortable and very comfortable, often mentioning the excellent comfort provided by both the beds and pillows. The pillows also receive commendations for their softness, contributing to the cozy sleeping experience. The beds are typically noted to be clean and modern, ensuring a pleasant environment free of disturbances like bugs. While most guests find the mattresses to be suitably comfortable, some have expressed a preference for firmer options. Despite minor issues with some mattresses being too soft or slightly deformed, the overall impression is overwhelmingly positive, with guests appreciating the restful sleep they enjoy on the hotel's beds.
Cleanliness
Holiday Inn - McAllen - Medical Center Area by IHG boasts a favorable location, surrounded by restaurants and shops, making it an appealing choice for travelers. Guests commonly praise the hotel's cleanliness, with many mentioning that the rooms, bathrooms, and facilities are kept in impeccable condition. The property appears well-maintained and offers a very clean and comfortable environment, ensuring a pleasant stay for visitors. The rooms are described as quiet and comfortable, enhancing the overall guest experience. Visitors frequently highlight the quick and efficient service, along with an attentive staff that contributes to a seamless check-in and check-out process. Although some guests have noted occasional issues with cleanliness, the overall impression is positive, as the hotel staff seems committed to maintaining a high standard of cleanliness and care. Additionally, the hotel offers excellent service, contributing to a very good stay for most guests, complemented by nearby dining options such as the Black Bear Diner.
Staff
The reviews for the Holiday Inn - McAllen - Medical Center Area highlight the exceptional service provided by the hotel's staff. Guests frequently describe the staff as extremely friendly, approachable, and helpful, creating a welcoming atmosphere that enhances the overall guest experience. Staff members display a professional demeanor, with many reviews mentioning their excellent attention to guests' needs and their consistently positive attitudes. The reception staff, in particular, receives noteworthy praise for being warm and kind, contributing significantly to smooth check-in and check-out experiences. Special mention goes to the cook, who receives high marks for her delicious meals, further adding to guests' enjoyment. Although there are occasional mentions of less friendly interactions, these seem to be rare. Overall, the staff at this hotel come across as attentive and committed to ensuring that guests have a pleasant and satisfying stay.
Pool
The pool area at the Holiday Inn - McAllen - Medical Center Area by IHG receives mixed feedback from its guests. Many find it enjoyable and appreciate that it is often clean and well-maintained without an overpowering chlorine smell. It is noted to be in excellent condition and tends to not be overcrowded, which allows for a pleasant experience. However, some guests have found the pool occasionally unavailable or requiring more thorough cleaning at times. The pool size is generally considered adequate, especially for children to enjoy, although it is described as small by some visitors. Suggestions have been made for improvements such as installing a boiler to enhance the pool's usability throughout different seasons. Overall, the pool appears to be a popular spot for those staying at the hotel, despite some areas for improvement.
Family
The Holiday Inn - McAllen - Medical Center Area by IHG stands out as an ideal choice for families seeking a welcoming and family-oriented environment. It offers an array of features that appeal to both parents and children, making it a convenient option for those on a budget. The spacious rooms provide ample space for families to relax, while the friendly atmosphere ensures a comfortable stay for guests of all ages. The hotel delivers a delightful experience with its hot breakfast selections that cater to both kids and adults, adding value by helping families save on meals. Moreover, the staff is praised for their warmth and attentiveness, contributing to a memorable and enjoyable visit. This family-friendly hotel is highly recommended for those seeking a pleasant and economical stay with family in McAllen.
Yes, Holiday Inn - McAllen - Medical Center Area by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn - McAllen - Medical Center Area by IHG.
No, Holiday Inn - McAllen - Medical Center Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn - McAllen - Medical Center Area by IHG.
Yes, Holiday Inn - McAllen - Medical Center Area by IHG has a gym.