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Summary of reviewsThe Originals Boutique, La Maison Rouge, Lens Ouest is widely praised for its strategic location, excellent amenities and top-notch service. The hotel is particularly favored by travelers crossing France or heading towards the UK via Calais or the Eurotunnel, thanks to its convenient proximity to the A26 motorway. The historical building in a former mining city offers a charming backdrop, enhanced by a superb on-site restaurant and quiet, comfortable rooms. Despite the surrounding village appearing somewhat run down, the hotel's modern decor, excellent food and friendly staff more than compensate.
Guests consistently rave about the breakfast, describing it as excellent and extensive. The buffet features a generous array of fresh and varied options including breads, cheeses, cold meats, fruits and yogurts. The quality and variety of the breakfast often exceed expectations, contributing positively to the guest experience.
Dinner at the hotel's restaurant also receives high accolades for its exceptional quality and well-presented French cuisine. The beautifully cooked meals, extensive wine list and stylish ambiance make dining a memorable experience. The restaurant is noted for its high-quality food and good price-value ratio, further enhanced by friendly and helpful staff.
The rooms are spacious, clean and well-equipped with modern decor and excellent facilities such as twin sinks in the bathrooms. The calm and quiet atmosphere contributes to a great night's sleep and some rooms even offer direct access to an outdoor patio, ideal for relaxation and accommodating pets.
Cleanliness throughout the hotel is consistently highlighted as outstanding. The well-maintained facilities, modern decor and welcoming environment create a comfortable stay for guests. The hotel's private and secure parking is an added bonus, appreciated for its spaciousness, security and convenience, including electric charging stations.
The staff at La Maison Rouge are renowned for their exceptional friendliness and professionalism. Their genuine enthusiasm and attentiveness significantly enhance the guest experience, creating a warm and welcoming atmosphere. Guests frequently commend the staff's accommodating nature and attention to detail.
The hotel is also noted for being very dog-friendly, providing ground floor rooms with direct garden access and essentials like beds, blankets and bowls for pets. This pet-friendly approach, combined with comfortable and roomy accommodations suitable for families, ensures an enjoyable stay for both human and canine guests.
Overall, The Originals Boutique, La Maison Rouge, Lens Ouest stands out as a highly recommended hotel, offering exceptional comfort, service and convenience for a seamless and pleasant travel experience.
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