Mona Inn

Mazatlan 23.21632900, -106.41577500 , Papagayo 712 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMona Inn is highly regarded for its prime location, providing easy access to nearby beaches and the boardwalk while nestled in a tranquil setting. This offers guests a peaceful atmosphere alongside the convenience of being close to key attractions. The hotel boasts well-received facilities, such as a swimming pool and a kitchen, further enhancing the comfort of staying here. The family-friendly environment, coupled with the attentive and friendly staff, contributes significantly to an overall positive experience for visitors.

When it comes to accommodations, Mona Inn receives praise for the cleanliness of many rooms, with guests noting fresh-smelling towels and a spacious layout suitable for families. The inclusion of a well-equipped kitchen adds convenience for those wishing to prepare their own meals. However, some reviews highlight variability in room quality, with certain rooms being smaller than expected or lacking essential furnishings. Concerns about hygiene have been raised, including a few mentions of bedbugs, suggesting prospective guests should confirm room details before booking.

In terms of cleanliness, the Inn is consistently praised for its spotless and comfortable environment, supported by a diligent cleaning team known for their friendliness and dedication. Though the facilities are mostly in good condition, occasional areas, like stained walls, require improved maintenance. Additionally, good off-street parking enhances the convenience of staying at Mona Inn.

The hotel staff are frequently commended for their attentiveness and friendliness, with the reception team providing excellent service from check-in to departure. The staff's responsiveness, along with their commitment to solving problems quickly, ensures guests feel valued and well cared for, despite occasional noise in common areas.

The swimming pool is appreciated for its cleanliness and heated comfort, contributing to a pleasant ambiance. While guests generally enjoy the pool, occasional issues with cleanliness and temperature are quickly addressed by management. Adherence to pool rules by all guests is noted as an area for improvement to maintain an enjoyable experience for everyone. Overall, Mona Inn offers a comfortable, clean, and convenient stay, highlighted by its excellent location and dedicated service staff.
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Hotel with Parking
Mona Inn provides free private parking and a free car park. The hotel explicitly mentions secure on-site parking, ensuring the safety of parked vehicles. Accessible parking is also available.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Hotel with Outdoor Pool

Room Types
Double Room The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower. This double room offers a wardrobe and a flat-screen TV. The unit offers 2 beds.

Two-Bedroom Suite This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This suite is air-conditioned and features a seating area with a flat-screen TV, a private entrance, a wardrobe and an electric kettle. The unit offers 5 beds.

Basic Triple Room The triple room features air conditioning and a private entrance, as well as a private bathroom boasting a shower. This triple room provides a wardrobe and a flat-screen TV.

Family Room The family room features air conditioning, a private entrance, as well as a private bathroom boasting a shower. This family room offers a wardrobe and a flat-screen TV. The unit has 5 beds.

Guest Reviews
8.5
Very Good
Location
Mona Inn is lauded for its excellent location, offering visitors easy access to the nearby beaches and boardwalk. The hotel is situated in a tranquil environment, providing a peaceful atmosphere that complements its prime location. Guests appreciate the convenience of staying just a few blocks away from key attractions, enhancing their travel experience. The facilities are well-received, with ample space and a welcoming family atmosphere. The presence of a pool and kitchen adds to the overall comfort and convenience. Additionally, the friendly and attentive staff ensure that service is consistently excellent, contributing to the positive overall experience at Mona Inn.

Rooms
Mona Inn offers a mixed experience when it comes to accommodations. On the bright side, guests appreciate the cleanliness evident in many of the rooms, with towels that smell fresh and inviting, making it安心 to use them. The spaciousness of the rooms is frequently praised, accommodating families comfortably with multiple beds and even a sofa bed, ensuring everyone has enough space to relax. The well-equipped kitchen adds convenience for those who prefer preparing their own meals.

However, some reviews point out drawbacks. While many rooms are spacious and comfortable, others have been described as small relative to their cost or lacking essential furnishings aside from a bed and TV. In a few cases, the condition and cleanliness of the rooms, including the bathroom, have been unsatisfactory. There's also mention of bedbugs in some rooms, raising concerns about hygiene and maintenance.

The proximity to services around Mona Inn is noted, yet the overall experience is variable, suggesting potential guests should ensure they confirm details regarding room quality and amenities when booking.

Cleanliness
Mona Inn is frequently praised for its impeccable cleanliness, with guests noting that the rooms are very clean and comfortable. The daily cleaning routine is consistently acknowledged, ensuring that everything remains spotless. Many travelers appreciated the friendly and kind cleaning staff, who are dedicated to maintaining the pristine condition of the facilities. Visitors also felt secure, describing the environment as clean and safe. Furthermore, the hotel offers good off-street parking, adding to the convenience of the stay. Although the facilities are generally in good condition, there are mentions of some areas being neglected, such as stained walls, which could benefit from more attention. Overall, Mona Inn offers a clean and pleasant stay at a good price.

Staff
At Mona Inn, guests frequently commend the hotel staff for their attentiveness and friendliness. The reception team is noted for providing excellent service, contributing to a welcoming atmosphere during check-in and throughout the stay. Service from both the cleaning staff and the overall team is highlighted for good treatment and quick problem-solving. The responsiveness and caring nature of the staff enhance the customer experience, ensuring guests feel valued and well-attended. Despite occasional noise in common areas, the staff's commitment to meeting guest needs remains a strong point in reviews, underscoring their dedication to quality service.

Pool
Mona Inn features a conveniently located swimming pool that is primarily praised for its cleanliness and pleasant ambiance. Guests appreciate the comfort provided by the heated pool, though there were some mixed experiences regarding this aspect. Despite a couple of concerns about the pool's cleanliness and temperature, the management is recognized for their quick problem-solving when issues arise. However, there are occasional reports of guests not adhering to pool rules, which may affect the overall experience for some visitors.


Yes, Mona Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Mona Inn.

No, Mona Inn doesn't allow dogs.

Yes, parking facilities are available at Mona Inn.

No, Mona Inn doesn't have a gym.

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