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Summary of reviewsHotel Real de la Sierra is highly regarded for its outstanding location, just a short walk from the vibrant town center of Mazamitla. Its proximity to the main square, local attractions, and transportation options makes it incredibly convenient for guests looking to explore the area. Despite its central position, the hotel maintains a peaceful and tranquil atmosphere, offering a welcome retreat from the bustling tourist activity.
Guests consistently praise the welcoming and attentive staff, who contribute positively to the overall experience. The team is noted for their exceptional customer service, warmth, and attentiveness, enhancing the hotel's inviting environment. The friendly and helpful reception staff, alongside the hands-on approach of the owners, leave a lasting impression on visitors. While there are occasional mentions of less favorable interactions, particularly during nighttime shifts, the strong reputation for excellent service remains dominant.
The hotel's breakfast offerings are frequently highlighted as a standout feature. Guests enjoy a delicious and varied buffet-style breakfast, providing a fulfilling start to the day. The quality and diversity of the breakfast menu, combined with the pleasant dining environment, make it an appreciated aspect of the stay.
The rooms at Hotel Real de la Sierra are noted for their cozy and comfortable cabin-style design, complete with necessary amenities. Guests appreciate the cleanliness, spaciousness, and comfort of the rooms, ensuring a pleasant and restful experience. Although there are some challenges, such as firm mattresses and noise issues, the overall sentiment is one of satisfaction with the accommodations.
Cleanliness is a prominent positive aspect frequently highlighted in guest reviews. The hotel is lauded for maintaining tidy and well-kept facilities, contributing to a comfortable and enjoyable stay. The combination of a strategic location, friendly staff, and cleanliness makes Hotel Real de la Sierra a highly recommended choice for travelers seeking comfort, convenience, and quality service at an accessible price.
While the hotel excels in many areas, one consistent issue mentioned by guests is the unreliable free wifi service, which struggles with slow speeds and connectivity problems. However, for most visitors, the excellent location, comfortable accommodations, and attentive service outweigh these connectivity challenges, making Hotel Real de la Sierra a solid choice for travelers visiting Mazamitla. Show more
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Categories
Family Friendly Hotel
This hotel is well-regarded by families and offers various family-friendly services and activities.
Small Hotel
Offering rooms with stunning mountain vistas and convenient room service, this hotel allows travelers to immerse themselves in nature without sacrificing comfort. The cozy restaurant enhances its intimate appeal.
3-Star Hotel
A popular choice among visitors, this hotel is appreciated for its convenient amenities and central location. Its value and service make it a reliable option.
Room Types
Double RoomThis wooden furnishing room offers 1 King-size bed, a cable TV, minibar and a balcony. The bathroom is private and comes with shower. Ironing facilities, hairdryer, wake up service and DVD player are available under request.
Family RoomThis wooden furnishing room offers 1 King-size bed and 1 single, a cable TV, minibar and a balcony. The bathroom is private and comes with shower. Ironing facilities, hairdryer, wake up service and DVD player are available under request.
Standard Triple RoomThis triple room features 1 king-sized bed and 1 single bed, a balcony, minibar and view.
Standard Quadruple RoomThis quadruple room is comprised of a TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Real de la Sierra boasts an exceptional location that's often praised by its guests. Situated just a short stroll away from the vibrant town center of Mazamitla, this charming hotel makes exploring local attractions a breeze. Visitors frequently highlight the convenience of being mere steps from the main square and close to the church and bus station, ensuring that all the local sights and delights are easily accessible on foot.
Despite its centrality, the hotel retains a peaceful atmosphere, providing a tranquil retreat from the bustling tourist activity. Besides its prime position, guests commend the hotel for its welcoming and attentive staff, clean and comfortable rooms, and delicious breakfast offerings—making it a well-rounded choice for travelers looking to immerse themselves in the heart of Mazamitla without compromising on comfort or quality.
Breakfast
Hotel Real de la Sierra garners praise for its breakfast offerings, consistently highlighting the quality and variety available to guests. Visitors frequently describe the breakfast as delicious, with words like exquisite and tasty appearing often. The hotel offers a buffet-style breakfast that many find to be diverse and sufficient, accommodating a range of preferences. While some mention that the breakfast can be simple or light, it generally receives high marks for flavor and satisfaction.
Guests appreciate the friendly staff and clean facilities, which contribute to a delightful morning experience. There are options such as pancakes, granola, yogurt, and fresh fruit included, with additional menu items available for a nominal fee if more variety is desired. The location also complements the positive dining experience, providing a pleasant environment for beginning the day. Overall, breakfast at Hotel Real de la Sierra stands out as a highlight, offering a fulfilling start to the day amidst a welcoming atmosphere.
Rooms
Hotel Real de la Sierra offers rooms that many guests find cozy and comfortable, with a distinctive cabin-style design that adds charm to the stay. The inclusion of amenities such as a coffee maker in the room is appreciated by visitors. The rooms are generally clean and spacious, providing all necessary comforts for a pleasant experience. Some guests particularly praise the mattresses, describing them as super comfortable, ensuring a restful night. While some rooms were noted to have noisy beds or limited electrical connections, overall, the accommodations are inviting and have a homely feel. Despite some logistical challenges, such as a lack of parking and high-volume noise outside at night, the friendly and helpful staff contribute positively to the guest experience. There are areas for improvement, including the maintenance of room temperature and updating some mattresses, but the general sentiment reflects satisfaction with the facilities and service.
Beds
Hotel Real de la Sierra offers varying experiences when it comes to sleeping arrangements. Guests have frequently pointed out that while some find the beds to be super comfortable and describe them as the perfect remedy after a long day exploring the town, others have encountered less favorable conditions. A recurring theme in the reviews is the firmness of the mattresses, with several visitors noting that they are quite hard, with some even mentioning issues such as worn-out mattresses and sagging. Despite this, for some guests, the beds provided a deliciously restful experience.
Cleanliness
Hotel Real de la Sierra receives ample praise for its cleanliness from its guests. Visitors repeatedly note that the hotel is very clean, with tidy and well-maintained rooms. The comfortable environment contributes to a pleasant stay, enhanced by the quiet atmosphere surrounding the property. Besides the pristine conditions, the hotel enjoys a strategic and central location, just a short walk from the main square. This makes it convenient for guests who want to explore nearby shopping areas and a variety of restaurants. Friendly and hospitable staff further enhance the experience, consistently providing good service and being available when needed. Overall, Hotel Real de la Sierra offers clean facilities at an accessible price point, making it a highly recommended choice for travelers seeking comfort and convenience. Although there were occasional mentions of issues like dusty surfaces or bathroom cleanliness, the positive aspects of cleanliness and service dominate the reviews.
Staff
Hotel Real de la Sierra has garnered a reputation for its exceptional customer service and friendly staff. Guests frequently commend the team for their attentiveness and kindness, with many highlighting the warm welcome they received upon arrival. The hotel's location, just a block from the main square, is praised for being convenient and making it easy to explore the surrounding area.
Visitors consistently note the cleanliness and comfort of the hotel, creating a welcoming environment that complements the hospitable service. While the majority of the staff is described as very friendly, there are occasional mentions of less favorable interactions, particularly during nighttime shifts, where communication might fall short.
The owners are recognized for their hands-on approach and thoughtful gestures, enhancing the overall experience for guests. Reception staff, particularly the girls, are repeatedly mentioned for their friendliness and helpfulness, contributing to an overall positive atmosphere.
Despite few instances of poor service or unfriendly behavior, the hotel maintains a strong reputation for excellent staff responsiveness and attentiveness, making it a well-recommended choice for travelers seeking a comfortable stay in the area.
Wi-Fi
Hotel Real de la Sierra appears to face challenges with its wifi service based on guest reviews. The internet connection at the hotel often struggles with slow speeds and instability, which can hinder a seamless online experience. Several guests noted issues with the wifi signal not reaching their rooms, leaving them disconnected during their stay. While other amenities like breakfast were satisfactory, reliable internet access seemed to be a consistent issue, making it a potential consideration for travelers who rely heavily on connectivity during their travels.
3 Star
Nestled in a prime location just a couple of blocks from the main square, Hotel Real de la Sierra offers a convenient stay with essential services that elicit high recommendations from its guests. Despite its simplicity, the hotel ensures a clean and comfortable environment, embodying the essentials needed for a pleasant stay. Guests appreciate its affordability and proximity to key attractions, making it a solid choice for those prioritizing location. While the lack of parking is noted, the excellent service and central position compensate well, providing a highly recommended option for travelers seeking value for money and ease of access to local sites.
No, Hotel Real de la Sierra doesn't have any pool.
No, a spa isn't available at Hotel Real de la Sierra.
No, Hotel Real de la Sierra doesn't allow dogs.
No, parking facilities aren't available at Hotel Real de la Sierra.