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Summary of reviewsKyriad Prestige Beaune le Panorama stands out for its serene and picturesque location amidst the vineyards of Burgundy, just outside the charming town of Beaune. Many guests appreciate the panoramic views and tranquil atmosphere, ideal for relaxation and easy access to the historic city center. The convenient proximity to major highways and ample parking right outside the rooms make it a perfect stopover for road trip travelers.
The breakfast experience at the hotel earns high marks for its quality, variety and freshness with many guests enjoying the extensive buffet selection that includes scrambled eggs, fresh fruit juice and pastries. Dining on the terrace with vineyard views further enhances the experience. Although the dinner service receives mixed reviews with some guests praising the food and setting while others note issues with menu options, pricing and service speed, overall the on-site restaurant contributes positively to the stay.
Rooms at the hotel offer a blend of positives and areas for improvement. Guests appreciate the spaciousness, cleanliness, comfortable beds and modern amenities, along with beautiful vineyard views. However, there are frequent mentions of outdated decor, musty smells and noise issues, indicating a need for renovation and better soundproofing. Despite these drawbacks, the rooms are considered adequate for short stays and provide convenient in-room amenities like mini-bars and coffee stations.
Cleanliness is another strength of the hotel with many guests commending the well-maintained rooms and surroundings. Cleanliness in the pool area and restaurant is also noted, though some guests suggest more meticulous upkeep in certain parts of the hotel to enhance the overall experience.
The staff at Kyriad Prestige Beaune le Panorama is frequently highlighted as a major asset with numerous guests praising their friendliness, professionalism and efficiency. The warm and welcoming service extends to both the reception and restaurant staff, enhancing the positive guest experience despite occasional instances of less friendly interactions.
Free Wi-Fi is available and generally works well in the main areas, though some guests report inconsistencies in remote parts of the property. These connectivity issues suggest the need for improvements to ensure a more uniform experience throughout the hotel.
The large outdoor pool is a notable feature, appreciated for its cleanliness and tranquility, though some guests mention the need for better maintenance and additional shade. The provision of ample and secure parking with the added convenience of electric vehicle charging stations, further adds to the hotel's appeal, especially for road travelers and EV owners.
Overall, Kyriad Prestige Beaune le Panorama is highly regarded for its exceptional location, picturesque setting, quality breakfast and friendly staff. While there are areas for improvement, particularly with room updates and Wi-Fi consistency, the hotel offers a peaceful and convenient retreat in the heart of Burgundy.
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