Maun-19.98811500,
23.42589900,
Barolong Ward, Maun, Botswana(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCresta Riley's Hotel is consistently praised for its highly convenient location, offering easy access to the city center, supermarkets, restaurants, and the airport. The hotel is an excellent choice for travelers, particularly those planning an overnight stay before a flight, due to its proximity to key amenities and the central bus station. The serene gardens and shuttle service further enhance the travel experience, while guests find the rooms comfortable and appreciate the attentive reception staff.
Breakfast at the hotel stands out with its diverse and quality offerings, catering to early risers with its 6am start. Guests appreciate the inclusion of breakfast in their stay, with the option of a packaged breakfast for those departing early being a thoughtful touch.
The hotel's dinner offerings earn mixed reviews. While many guests commend the delicious food and the choice between a buffet or menu selection, some have noted slow service and inconsistent quality. Despite these issues, the friendly staff contribute to a pleasant dining atmosphere.
Room spaciousness and comfort are frequently highlighted, although some guests feel the decor is outdated and cleanliness can be inconsistent. Nevertheless, the rooms are largely seen as serviceable, offering air conditioning and comfort for a restful stay.
Cleanliness feedback is mixed, with many guests praising the tidiness and comfort of the air-conditioned rooms. The pool area is generally well-received for its cleanliness and appealing gardens, though some improvements could enhance the experience.
Across the board, the staff at Cresta Riley's Hotel receive exceptional praise for their friendly, helpful, and attentive nature. The team's welcoming demeanor consistently enhances the overall guest experience, making the hotel a favorable option for those seeking a warm and accommodating stay. Show more
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Hotel with Spa
Cresta Riley's Hotel provides spa services in Maun. The hotel offers a relaxing atmosphere with the convenience of on-site spa treatments.
Hotel with Swimming Pool
Cresta Riley's Hotel has an outdoor pool with a poolside bar where guests can unwind. The hotel overlooks the Thamalakane River, providing scenic views while relaxing by the pool.
Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Treated water pool with river view
Pool surface size:12 m2
Pool minimum depth:1 m
Pool maximum depth:2 m
Pool maximum length:6 m
When is the pool open?All year
Opening hours:07:00 - 18:00
The pool also has:
Pool bar
Lifesaving equipment
Pool activities available:
Leisure swimming only
Around the pool, there are also available:
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Additional information about the pool:The pool area has a river view and is close to the restaurant
Cresta Riley's Hotel is a 3.5-star hotel in Maun that caters to both leisure and corporate travelers. It offers a blend of relaxation and business amenities.
Hotel with Parking
Situated in Maun, this hotel offers parking for guests. It provides a comfortable base for exploring the Okavango Delta and surrounding areas.
Accessible Hotel
Cresta Riley's Hotel provides accessible parking and wheelchair-accessible rooms with wheelchair-accessible bathrooms.
Hotel with Gym
Located in Maun, Cresta Riley's Hotel offers a fitness center and an outdoor pool. It also provides complimentary WiFi and concierge services.
3-Star Hotel
This hotel is centrally located and offers an outdoor pool and a 24-hour front desk. Rooms are air-conditioned and have flat-screen TVs. Its proximity to shops and the airport, combined with amenities like free WiFi and an airport shuttle, make it a convenient choice.
Hotel with Outdoor Pool
Cresta Riley's Hotel offers an outdoor pool for guests to enjoy. The hotel also features a poolside bar.
Hotel for Honeymoon
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Government prescribed protocols
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Government prescribed protocols
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Gym, Coffee points
Has the hotel closed during the pandemic? Yes Reopening Date: 06/22/2020
Additional Information: A Safety, Health and Environment Team has been put in place to monitor and ensure compliance to set COVID 19 protocols
Standard Double or Twin RoomThis twin/double room features a minibar, satellite TV and electric kettle.
SuiteThis more spacious suite features a balcony, seating area and a flat-screen TV.
Deluxe Double RoomThe spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
Deluxe Twin RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Standard Twin RoomThe air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Cresta Riley's Hotel is situated in an ideal location, capturing the essence of convenience and accessibility. Nestled amid well-kept and beautiful grounds, this centrally located hotel is just a stone's throw away from the city center, making it an excellent choice for travelers passing through or for those seeking proximity to key amenities. Its prime spot places guests within easy walking distance of supermarkets, restaurants, banks, and markets, offering a diverse range of options for dining and shopping. The hotel is also conveniently close to the airport, with many guests noting it as particularly suitable for overnight stays before catching a flight. Additionally, the proximity to the central bus station ensures seamless access for those relying on public transport. The quiet atmosphere within the hotel's pretty gardens complements the advantageous location perfectly, while the presence of a shuttle service adds further ease to the travel experience. Guests are welcomed with comfortable rooms, often highlighted for their high ceilings, and reception staff who are both helpful and attentive, creating an overall environment that meets and exceeds varied travel requirements.
Breakfast
Cresta Riley's Hotel consistently impresses its guests with a standout breakfast experience that seamlessly combines quality, variety, and convenience. The breakfast offerings are frequently highlighted as excellent, with guests noting the diverse selection available on the buffet. The early start time of the breakfast service at 6am caters to those with packed itineraries, particularly guests preparing for early morning safaris. Travelers have praised the inclusion of breakfast in their stay, appreciating this thoughtful detail. Those departing before dawn are pleasantly surprised by the option of packaged breakfast, ensuring no guest misses out on the morning meal. Whether indulging in a leisurely buffet or grabbing breakfast on-the-go, guests can expect delightful, flavorful dishes every morning.
Dinner
Cresta Riley’s Hotel offers a dining experience that has been noted for both its positive and challenging aspects. The restaurant at the hotel is often praised for serving delicious food, with several guests highlighting the excellence of both breakfast and dinner. The evening meals have delighted many, with terms like very good and great frequently appearing in reviews. Additionally, guests have appreciated the opportunity to choose between a menu selection or a value-for-money buffet, with some particularly impressed by the outstanding supper options provided.
However, mixed reviews exist alongside these complimentary remarks, pointing to experiences of slow service and varying quality in the dinner buffet. Concerns have been raised about poor quality and the high cost of the dining options, as well as a severe food poisoning incident, which underline the inconsistency in the dining experience. Despite these issues, the friendly staff often receive positive recognition, adding to the overall dining atmosphere at the hotel.
Rooms
Cresta Riley's Hotel offers a mix of experiences when it comes to their rooms. Guests frequently mention the spaciousness of the rooms, finding them quite roomy and comfortable, with air conditioning as an appreciated feature. The beds are consistently praised for their comfort, contributing to a restful stay. Many guests also highlight the cleanliness of the rooms as a positive aspect. However, the rooms' decor and fixtures are described as outdated, with several reviews suggesting they are in need of refreshing. Some visitors noted unpleasant smells and instances of the room not being sufficiently clean upon arrival, detracting from the overall experience. Despite these drawbacks, guests find the rooms generally serviceable and the quiet environment of the hotel contributes to a peaceful stay.
Cleanliness
Cresta Riley's Hotel receives mixed feedback from guests regarding its cleanliness, but there are several positive aspects worth noting. Many reviews highlight the clean rooms, which are described as tidy and comfortable, contributing to a pleasant stay. The air-conditioned rooms in particular have received praise for their comfort, ensuring guests are relaxed during their visit. The pool also earns commendations for its cleanliness, adding a refreshing touch to the experience.
The hotel's staff frequently receives positive mentions for their helpfulness and friendliness, creating a welcoming atmosphere. Additionally, the setting, location, garden, and breakfast are appreciated, enhancing the overall ambiance of the stay.
While room cleanliness is often noted positively, some areas, such as the towels and certain facilities, have been reported as needing improvement. The hotel's amenities appear outdated, suggesting that some renovations could further enrich the guest experience. Despite these issues, the spaciousness of the rooms and the overall cleanliness make Cresta Riley's Hotel a decent choice for travelers looking for an accommodating environment.
Staff
At Cresta Riley's Hotel, guests can expect a consistently warm and welcoming atmosphere, largely due to the hotel’s exceptional staff. Reviews frequently highlight the naturally friendly and helpful demeanor of the team, with particular praise for their attentiveness and accommodating nature. The reception staff are noted for being particularly responsive and helpful, ensuring a smooth and welcoming check-in experience. Throughout the stay, guests appreciate the approachable and supportive attitude displayed by the entire team, with many mentioning the genuine smiles and hospitality of the cleaning staff. Overall, the enduring positive impressions created by the staff significantly enhance the guest experience at this hotel.
Pool
The pool at Cresta Riley's Hotel is generally well-received for its appealing setup and well-maintained environment. Guests appreciate the clean pool and find the pool area, situated within charming gardens, to be an attractive place to relax. Sunbeds around the pool offer a comfortable spot for lounging. The presence of a nice bar in the pool area adds to the convenience and leisure experience for guests. Despite these positive remarks, some reviews indicate that improvements are needed, such as refreshing the pool liner and enhancing pool water clarity. Overall, the pool provides a tranquil setting with some areas for improvement.
Yes, Cresta Riley's Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Cresta Riley's Hotel.
No, Cresta Riley's Hotel doesn't allow dogs.
Yes, parking facilities are available at Cresta Riley's Hotel.