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Summary of reviewsFour Points by Sheraton Matosinhos is a preferred choice for travelers thanks to its exceptional location and high-quality amenities. Located just steps from Matosinhos Beach, it offers easy access to local shops, restaurants and cafes and is well-connected by public transportation for exploring nearby Porto. This makes it an ideal base for both city exploration and coastal relaxation.
The hotel excels in providing a comfortable stay with modern, well-equipped rooms that are consistently praised for their cleanliness, spaciousness and stylish decor. High-quality amenities such as kettles, fridges and large TVs, along with features like kitchenettes in some rooms, enhance the guest experience. The excellent sound insulation ensures a peaceful stay, while the attentive room service and daily cleaning add to the overall comfort.
Guests are particularly impressed with the breakfast offerings, noting the extensive variety and high quality of the buffet, which includes regional and fresh options like omelets and pastries. The dining experience is highlighted by a beautiful and quiet breakfast area, though some suggest minor improvements like better coffee quality. Dinner at the hotel also receives favorable reviews for its delicious and diverse menu, cozy ambiance and reasonable prices, despite calls for more menu options.
The staff at Four Points by Sheraton Matosinhos consistently earn accolades for their friendliness, professionalism and exemplary service. Guests appreciate the welcoming environment and the staff's willingness to go above and beyond to enhance their stay, from accommodating special requests to ensuring meticulous cleanliness throughout the hotel.
Free Wi-Fi is another appreciated feature, though somewhat mixed reviews suggest some minor connectivity issues, especially with iPhones. Nonetheless, the internet is generally stable and sufficient for most online activities.
Fitness enthusiasts will find the gym to be well-equipped, clean and comfortable, contributing to a satisfying workout experience. The hotel's proximity to Matosinhos Beach is a notable advantage for beach lovers, offering opportunities for surfing and scenic promenades, while the surrounding dining and entertainment options provide ample leisure activities.
Parking is generally convenient with free underground and on-site options, though some guests note challenges with the tight and steep underground garage entrance. Family travelers will find the hotel accommodating with family-friendly amenities and configurations, although some specific family activities might be lacking.
In summary, Four Points by Sheraton Matosinhos offers a superb blend of location, comfort and exceptional service, making it an excellent choice for a wide range of travelers, from beach enthusiasts to families and city explorers. Show more
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Hotel near The Beach
This hotel is located near the beach and offers amenities suited for travelers seeking beach access. Its proximity allows for convenient beach visits.
Hotel with Parking
This hotel offers various parking options, including on-site, garage, and accessible parking, providing convenience for different needs. Public parking is also available on site for a fee.
Accessible Hotel
This hotel offers extensive accessibility features including accessible on-site parking, elevators, and accessible routes throughout common areas like the business center and meeting spaces. Guest rooms provide accessible vanities, adjustable height shower wands, grab rails and seats in bathtubs, closed caption TV, lever handles on doors, flashing door knockers, and lowered electrical outlets. Service animals are also permitted.
4-Star Hotel
This 4-star hotel features a fitness center, shared lounge, terrace, and bar. It provides a business center, a 24-hour front desk, an all-day dining bar, a cafeteria, and a gym fitted with the best equipment. Matosinhos beach is only a 5-minute walk away.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
Deluxe Twin RoomThe twin room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. The kitchenette features a stovetop, a dishwasher and a microwave. This twin room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
Deluxe King RoomThe double room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. The well-equipped kitchenette features a stovetop, a dishwasher and a microwave. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior King Room with Balcony and City ViewThe double room features a wardrobe, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. The kitchenette is equipped with a stovetop, a dishwasher and a microwave. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Junior King Suite with Sofa Bed and Sea or City ViewMeals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a dishwasher, a microwave and a tea and coffee maker. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony.
About Four Points by Sheraton Matosinhos
License: 9936/RNET
Guest Reviews
Location
Four Points by Sheraton Matosinhos stands out for its exceptional location, making it a prime choice for travelers looking to explore Matosinhos and nearby Porto. Nestled just a stone's throw away from the beach, guests delight in the ease of walking to the sandy shores and enjoying the picturesque beachfront promenade. Its proximity to the ocean not only provides the perfect setting for leisurely seaside walks but also places visitors close to a variety of shops, restaurants, cafes and supermarkets, ensuring convenience at every turn.
Public transportation is highly accessible with bus stops and metro stations nearby providing smooth connections to Porto's city center, which is just 30-40 minutes away. This makes the hotel an excellent base for both exploring the vibrant city life and indulging in peaceful coastal relaxation.
The hotel is well-positioned for those walking the Camino and attending events like Primavera Sound Porto and the Porto Marathon. The central location in Matosinhos means that restaurants, parks and local attractions are all within close reach. Furthermore, the ease of access to Porto’s main airport adds to the convenience, making it ideal for both short stays and extended holidays.
Accommodations are modern and comfortable with high-quality services that add to the overall experience. Whether one's visit is for leisure or a special event, Four Points by Sheraton Matosinhos combines the best of both worlds with its superb location and welcoming amenities.
Breakfast
The breakfast experience at Four Points by Sheraton Matosinhos stands out as a highlight among guests. It is consistently described as excellent with a remarkable variety of high-quality dishes that cater to diverse tastes. Guests particularly appreciate the extensive and well-prepared buffet that includes both sweet and savory options. The breakfast area itself is noted for its beauty and pleasant ambiance, making it a quiet and comfortable place to start the day.
Additionally, many guests find the breakfast to be very good and delicious with fresh options like omelets and pastries being particularly praised. The inclusion of regional products and the ability to order dishes such as eggs benedict add to the expansive offering. While a few guests mention the coffee could be improved and that the breakfast might be a bit pricey, overall, the quality and variety tend to justify the cost for most.
Other positive elements highlighted include the modern breakfast equipment and friendly staff, who enhance the overall dining experience. Despite minor issues such as occasional delays in refilling dishes, the breakfast at this hotel is frequently described as superb, sumptuous and even the best some guests have ever experienced.
Dinner
Dinner at Four Points by Sheraton Matosinhos offers a remarkably diverse and quality dining experience. Guests repeatedly highlight the delicious food, particularly praising the mushroom soup and other main dishes. The hotel restaurant provides a cozy, café-style atmosphere with reasonably priced options that deliver good value for money. Many reviewers enjoyed the private dining area and the opportunity to have a dinner aperitif at the hotel restaurant, which adds to the overall dining experience.
While the menu is recognized as varied and well-executed, some guests noted that it could benefit from more options and diversity. Despite a few comments about occasional stale food and long wait times between courses, the majority of diners found the meals to be fresh and gourmet-like.
The hotel's bar also received high marks for its quality food and excellent bar service. Guests appreciated the attentive and knowledgeable staff who enrich the dining experience with personalized recommendations. The inviting hotel decor encourages a leisurely dining experience, contributing to the overall enjoyment of meals.
In summary, Four Points by Sheraton Matosinhos provides a delightful and varied dinner experience, duly complemented by a cozy atmosphere and reasonable prices, though minor improvements to menu diversity could enhance it further.
Rooms
At Four Points by Sheraton Matosinhos, the rooms have garnered high praise from guests for their modern design, cleanliness and comfort. Each room is noted for its spacious layout, well-decorated interiors and ample amenities like kettles, fridges and large TVs. The hotel rooms feature stylish and beautiful decor, producing a cozy and welcoming atmosphere. Many guests have lauded the accommodations for being extremely clean, well-maintained and offering a pleasant fragrance throughout.
Guests frequently mentioned the comfort of the rooms and beds with many finding them superbly comfortable and well-soundproofed. The bathrooms are described as modern and spacious with high-quality showers and facilities. Some rooms also include practical features such as kitchenettes and ironing boards, enhancing the convenience of the stay.
Despite a few mentions of the room sizes being smaller than anticipated and occasional issues like soft beds, overall guest satisfaction remains high. The rooms are praised for their high-tech features, cleanliness and excellent sound insulation, ensuring a quiet and restful night's sleep.
With their excellent room service, impeccable daily cleaning and attentive staff, the hotel offers a luxury experience that meets high standards. The new, modern facilities and the well-thought-out design of both standard rooms and suites garner appreciations, making this a standout stay for travelers seeking comfort and style in Matosinhos.
Beds
The guest reviews of Four Points by Sheraton Matosinhos paint a picture of outstanding comfort when it comes to bed quality. The beds are described as modern, spacious and incredibly comfortable with numerous mentions of super comfortable and very comfortable beds. Guests repeatedly emphasized the quality of the mattresses and duvets, noting that the bedding provided was sufficient for a cozy stay. The rooms are highlighted not only for their comfort but also for their high cleanliness standards and well-stocked amenities. Both king-size and queen-size beds receive praise with comments on their top-quality and luxurious feel. The overall impression is that of a restful and pleasant sleeping experience, enhanced by a thoughtful and attentive room setup.
Cleanliness
Four Points by Sheraton Matosinhos consistently impresses guests with its exceptional cleanliness. Reviews highlight the impeccable state of the rooms, noting them as spotless, well-kept and regularly maintained. The hotel's modern design and new facilities add to the appeal, offering a clean and tidy environment throughout. Guests appreciate the daily room cleaning services, which include water replacement and meticulous attention to detail.
The bathrooms receive particular praise for their thoughtful design and pristine condition. The entire establishment, from common areas to individual rooms, maintains a high standard of hygiene. Visitors repeatedly mention the cleanliness and organization of the premises, creating a comfortable and welcoming atmosphere.
Staff members contribute significantly to the positive experience, described as attentive and efficient in maintaining the cleanliness and overall upkeep of the hotel. Even the breakfast area is noted for its top-notch cleanliness, making for an enjoyable dining experience.
Overall, the combination of cleanliness, modern amenities and excellent maintenance sets Four Points by Sheraton Matosinhos apart as an exceptionally clean and comfortable place to stay.
Staff
The staff at Four Points by Sheraton Matosinhos consistently receive high praise from guests for their exceptional quality of service, friendliness and professionalism. Reviewers frequently highlight the warmth and helpfulness exhibited by all staff members, from the front desk to the restaurant team. The hospitality provided creates a welcoming environment with many guests noting how staff made them feel special and well-cared-for, particularly during special occasions like honeymoons.
Guests highlighted the management's attentiveness alongside a general readiness to go above and beyond to ensure a pleasant stay. Efficiency and high customer focus are apparent in how the staff handles guest needs, including offering special touches like providing soy milk and accommodating specific requests.
The consistently courteous, smiling and supportive demeanor of the personnel adds to a positive and inviting atmosphere. Many appreciated the proactive approach of the staff, helping to swiftly address any issues that arose, such as room flooding. The diligence of the cleaning crew also received commendation for maintaining immaculate conditions throughout the hotel.
Overall, the reviews reflect a superb blend of friendly, professional and attentive service, contributing significantly to the positive guest experiences at this hotel.
Wi-Fi
The Wi-Fi situation at Four Points by Sheraton Matosinhos garners mixed reviews but leans towards the positive. Guests were often pleasantly surprised by the stability and efficiency of the internet, which supported streaming and other online activities effectively. The internet quality was generally good, although some reported it being a bit slow in the evenings. Free Wi-Fi availability was appreciated, although there were sporadic issues with access and connection recognition, particularly with iPhones and surname recognition on the network. Some concerns were raised about the security of the Wi-Fi network. Despite these minor hitches, the reliable and efficient network overall left a favorable impression on many visitors.
Gym
The gym at Four Points by Sheraton Matosinhos receives high marks from guests for its modern and impressive facilities. Visitors consistently highlight the well-equipped and well-stocked nature of the gym, noting that it includes everything needed for a satisfying workout. The cleanliness and maintenance of the gym are frequently praised with guests describing it as very clean and quiet. The comfort of the facilities also contributes to the positive overall impression, making it a commendable feature of the hotel. While there are mixed mentions about whether there is a charge for using the gym, the overall sentiment remains highly favorable.
Beach
Situated mere footsteps away from Matosinhos Beach, Four Points by Sheraton Matosinhos boasts an enviable location for beach enthusiasts. Guests continually praise the hotel's proximity to the beach, noting that it’s just a short stroll away, often measured in minutes. Whether for a refreshing walk after a business meeting or a relaxed day basking in the sun, the beach's close distance is a significant highlight.
Surrounded by numerous restaurants, bars and shops, the hotel's location also provides easy access to dining and entertainment options. The beach promenade offers scenic walks and is noted for its beautiful and pleasant atmosphere. The area is well connected by public transportation with easy access to the center of Porto via bus or metro, offering the best of both beach relaxation and urban exploration.
For those keen on outdoor activities, the beach is great for surfing, adding to its appeal. The hotel's beachfront rooms and design contribute to a comfortable and tranquil stay, making it a perfect vacation spot. With its beach accessibility and perfect location, guests can enjoy a seamless blend of comfort and convenience just a stone's throw from the ocean.
Parking
The parking situation at Four Points by Sheraton Matosinhos generally receives positive feedback with guests frequently highlighting the availability of free parking, including free underground and on-site options. The underground parking is well-lit, clean and secure, making it suitable for valuable cars. There are also reasonably priced on-street parking options nearby for those who prefer it.
However, some guests encounter challenges with the underground garage. The entrance and exit are described as tight, steep and difficult to maneuver, especially for larger vehicles. This makes loading and unloading during adverse weather conditions inconvenient. Additionally, there are reports of limited parking spaces with some cars occupying spots for extended periods without management intervention.
Despite these shortcomings, the complimentary parking is a significant benefit with most guests appreciating the covered and secure nature of the facility. While the tight ramps and spaces may require careful driving, the overall parking experience is deemed manageable and valuable by many.
Family
Four Points by Sheraton Matosinhos is an excellent choice for families seeking a welcoming and comfortable stay. It boasts a pleasant, family-friendly atmosphere with various amenities designed to cater to families and children. The hotel’s family-centric services include courtesy accommodation in family areas and a cozy setup in two-room family configurations, making it a suitable option for both couples and families.
While the hotel offers a variety of family-friendly activities and entertainment options, it's worth noting some reviewers mentioned a lack of activities specifically designed for family use. However, the children-friendly environment makes it a hit among younger guests, ensuring they are well entertained.
Reviewers also highlighted the convenience of family common areas and accessible parking, contributing to a hassle-free stay. The location is another strong point, being close to the beach, which provides additional recreational opportunities for families. Additionally, the hotel's friendly and helpful staff further enhance the overall family experience.
Despite some minor setbacks, such as the absence of lactose-free or gluten-free products at breakfast, Four Points by Sheraton Matosinhos has maintained its reputation as a family-friendly hotel with comfortable facilities and a welcoming atmosphere.
4 Star
Four Points by Sheraton Matosinhos emerges as an exceptional choice within its category, demonstrating a high standard of service and modern facilities suitable for both leisure and business travelers. Guests frequently highlight the pristine and contemporary ambiance of the hotel, marking it as a significant advantage. The establishment is considered worthy of its four-star rating, providing professional and high-quality service that meets the expectations of its guests.
The hotel's commitment to quality is evident throughout the facility, from clean rooms to the overall ambiance, which aligns well with the standard four-star experience. Visitors also appreciate the food, noting its four-star quality and acknowledge the hotel's pricing as fair and reflective of the service provided.
By maintaining high standards in both service and amenities, Four Points by Sheraton Matosinhos delivers a positive and consistent guest experience, positioning it as a reliable option for those visiting Porto. The overall sentiment from the reviews suggests that it is an unbelievable value for a new four-star hotel, reinforcing its appeal to prospective guests.
Business
Four Points by Sheraton Matosinhos stands out as an excellent choice for business travelers, offering a range of amenities tailored to meet their needs. The rooms are designed to provide a comfortable stay with a special focus on business amenities and well-suited work areas. The hotel boasts a clean and well-lit environment, which is ideal for working meetings and professional gatherings.
Its strategic location close to the airport and only 100 meters from meeting venues makes it highly convenient for business purposes. The calming surroundings add to the appeal, providing a quiet atmosphere that is conducive to productivity. The parking facilities are also noted for being clean and well-lit, ensuring the safety and convenience of guests.
The staff receives high praise for their attentive and friendly service, listening closely to customer needs and ensuring a smooth experience with fast check-in and check-out processes. The hotel is ideal for seminars and professional events with adequate facilities and office equipment available.
Additionally, the location near the beach offers a pleasant break from work, combining business and leisure effortlessly. The consistently high standards maintained by the hotel are appreciated, making it a recommended option for business travelers looking for a reliable and professional environment.
Accessible
Four Points by Sheraton Matosinhos generally receives positive feedback regarding its accessibility for guests with disabilities. Many reviewers describe the hotel as very accessible with large, comfortable rooms that suit their needs. The accommodations cater to various conditions, ensuring comfort and ease of movement. Additionally, the cleaning team is commended for assisting with specific accessibility concerns. Despite these positive remarks, some guests noted areas where accessibility could be improved. Overall, the hotel is deemed suitable and comfortable for guests requiring accessible accommodations.
No, Four Points by Sheraton Matosinhos doesn't have any pool.
No, a spa isn't available at Four Points by Sheraton Matosinhos.
No, Four Points by Sheraton Matosinhos doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Matosinhos.
Yes, Four Points by Sheraton Matosinhos has a gym.