This hotel offers a comprehensive spa and wellness center, including multiple swimming pools (indoor and outdoor), providing guests with various options for relaxation and recreation. It is a luxury option with congress center facilities.
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Summary of reviews related to the 'Pool' categoryVisitors to the Aleksandar Palace Hotel Congress Center & SPA have noted several critical aspects regarding the pool and spa facilities. Despite mentions of a nice pool and closeness to a nearby waterpark, many guests reported several operational issues. Frequent complaints included cold or inconsistent pool water temperatures and periods where the pool was either not operational or temporarily out of water.
The spa faced similar criticisms with guests describing it as crowded and falling short of expectations. Issues such as non-functioning Turkish baths and Jacuzzis and overall inconsistency in spa services were common points of dissatisfaction. Additionally, there were mentions of outdated bathrooms and spa infrastructure needing rehabilitation.
The overall sentiment suggests that while the hotel has potential with its pool and spa offerings, current operational inefficiencies and upkeep issues significantly impact the guest experience. Show more
