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Summary of reviewsSAMARIANKA Hotel is highly regarded for its prime location, providing an excellent balance of tranquility and accessibility. Guests appreciate its position near the city center, close to key attractions and a nearby park, making it an ideal choice for exploring the city's vibrant heart. The hotel offers great value for money, further enhancing its appeal for travelers.
The rooms at SAMARIANKA Hotel are generally well-received for their cozy and comfortable ambiance. Many guests highlight the cleanliness and modern renovations with thoughtful amenities like TVs, hairdryers, kettles, dishes and spacious wardrobes. The convenience of the hotel's central location near many restaurants is a boon for families and tourists and guests appreciate the comfortable beds and constant availability of hot water.
Though rooms are minimally decorated, they are well-planned, providing a pleasant and cozy stay. Larger apartments with balconies add extra comfort, particularly for longer stays. However, some guests mention issues like poor sound insulation, the absence of refrigerators and thin blankets. There were occasional remarks about room temperature and minor cleanliness issues in the bathrooms.
The cleanliness of the hotel is consistently praised with well-maintained and tidy rooms. The hotel premises are neat and welcoming, thanks to the friendly and diligent cleaning staff.
The exceptional friendliness and professionalism of the staff stand out in numerous reviews. Guests frequently describe the employees as pleasant, polite and always smiling, contributing to the hotel's welcoming atmosphere. The administrators, particularly Oksana, Vita and Andriy, receive specific accolades for their outstanding service, going above and beyond to meet guests' needs.
The comfort of the beds receives mixed reviews. Many guests find the beds very comfortable with nice mattresses and bedding. However, some report issues with bed quality, including protruding springs, unpleasant bedding conditions and inadequate blankets and pillows. Despite these drawbacks, the overall impression remains largely positive with the hotel being a strong option for budget-conscious travelers.
In summary, SAMARIANKA Hotel offers a great location, clean and comfortable rooms and exceptional staff service, making it a solid choice for travelers seeking convenience, value and a welcoming atmosphere. Addressing some noted drawbacks regarding sound insulation, room temperature and bed quality could further enhance the guest experience.
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