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Summary of reviewsPianelle Resort, located in Matera's captivating Sassi district near Piazza San Pietro Caveoso, offers travelers an exceptional base to explore the historic surroundings. Its prime location permits guests to immerse themselves in the vibrant culture, with access to artisan shops and restaurants. The resort expertly marries historical charm with contemporary elegance, providing beautifully furnished rooms and breathtaking views of the city’s heritage and architecture. The welcoming and thoughtful staff enhance the guest experience with their attentive service and dedication to satisfaction.
Breakfast at Pianelle Resort is frequently highlighted as a fantastic part of the stay. Guests enjoy high-quality local ingredients, presented in a refined setting. Although some suggest a wider variety would elevate the experience, the overall feedback remains overwhelmingly positive. The resort’s breakfast is celebrated for its abundance and deliciousness, setting a high standard with terms like wonderful and fantastic often used to describe it.
Rooms at Pianelle Resort offer a unique blend of charm and luxury, including Sassi or cave rooms that are refurbished with meticulous attention to detail. Guests appreciate the spaciousness and modern elegance, complemented by clean, tastefully decorated interiors. High-quality bedding and amenities like aromatherapy in bathrooms provide a restful and indulgent experience. Minor drawbacks such as the absence of coffee makers do not detract from the overall positive sentiment regarding the accommodations.
Cleanliness at the resort is impeccable, with guests consistently noting the immaculate maintenance of both rooms and common areas. The fresh and inviting scent throughout the premises enhances the elegant decor, creating a comfortable atmosphere. This high standard of cleanliness is matched by the professionalism of the staff, adding to the luxury experience.
The staff at Pianelle Resort are portrayed as exceptionally professional and warm, contributing significantly to memorable stays. Their attentiveness and knowledge ensure that guests feel welcome and cared for, making every interaction pleasant and efficient. Notable mentions of individual staff members underscore their personal engagement and dedication to guest satisfaction.
While on-site parking is unavailable due to the resort’s central location, Pianelle Resort offers a well-organized off-site parking solution with shuttle service. Despite some concerns about the cost, guests appreciate its convenience, which allows for a hassle-free stay.
The beds at the resort are frequently praised for their comfort, complemented by high-quality bedding and luxurious bath linens. Spacious, well-decorated rooms with fantastic bathrooms enhance the restful experience, aligning with the resort’s commitment to serene relaxation.
Overall, Pianelle Resort provides a luxurious and memorable experience through its prime location, exceptional service, and thoughtfully designed accommodations. The combination of modern elegance with historical charm makes it a standout destination for those seeking comfort and sophistication in Matera. Show more
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Categories
Luxury Hotel
Listed as a resort in the Sassi di Matera area, suggesting a property with a range of facilities and a focus on providing a comprehensive guest experience.
Dog Friendly Hotel
Located in Matera, Pianelle Resort is welcoming to pets. The resort provides a comfortable environment for both guests and their furry friends.
Hotel with Parking
Pianelle Resort is well-regarded and provides parking facilities for guests.
EV charging stations
Hotel with EV Charging Stations
This 4-star resort, situated near the Sassi area, includes an electric vehicle charging station among its facilities. It also offers free cooked-to-order breakfast and a rooftop terrace.
4-Star Hotel
This resort offers a terrace/patio. It features Frette Italian sheets, premium bedding, down comforters, and pillowtop beds. A free daily cooked-to-order breakfast is available.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Small Hotel
Room Types
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a private entrance, a minibar, a safe deposit box as well as city views. The unit offers 1 bed.
Deluxe Triple RoomFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Superior Quadruple RoomGuests will have a special experience as this quadruple room features a fireplace. Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.
About PIANELLE RESORT
License: 077014A102744001, IT077014A102744001
Guest Reviews
Location
Nestled in the enchanting city of Matera, Pianelle Resort boasts an exceptional location that promises easy exploration and unforgettable experiences. Travelers consistently praise its prime position within the historic Sassi district, right by the picturesque Piazza San Pietro Caveoso. This strategic spot allows guests to immerse themselves in the heart of the old town, with all its vibrant restaurants and artisan shops just a stone's throw away.
The hotel seamlessly blends charm with modernity, offering beautifully furnished rooms that cater to comfort and style while maintaining respect for the historical milieu. Guests often highlight the superb views, which offer a glimpse into the city's rich heritage and stunning architecture, enhancing every stay with unique local character.
Pianelle Resort is described as a dream structure, where the marriage of history and contemporary design comes to life through attentive room decor and exceptional service. The thoughtful and welcoming staff adds to the overall positive experience, ensuring that each guest's needs are met with care.
For anyone seeking to explore Matera, Pianelle Resort provides a magnificent and central location. Its proximity to major attractions, combined with its accessibility, allows easy navigation around the city's renowned stone landscapes. The property truly serves as a gateway to discover Matera’s allure, enveloping visitors in an ambiance that perfectly complements the historical splendor of the surroundings.
Breakfast
At Pianelle Resort, breakfast is often described as a highlight of the stay, with many guests expressing delight over its quality and presentation. The breakfast offerings frequently receive praise for being excellent, delicious, and abundant. Guests are particularly impressed by the use of high-quality local products, which add a distinctive touch to the meal. The selection includes sweet and savory items, with freshly cooked eggs available upon request, ensuring a satisfying start to the day.
The breakfast area itself is noted for its aesthetic beauty, providing a refined and spacious environment where guests can enjoy their meal. Service is professional, and guests feel pampered during their dining experience, contributing to the overall enjoyment. However, some guests mention that the breakfast selection could benefit from greater variety, noting occasional limitations in choice that don't quite align with their expectations for a resort of this caliber.
Despite these observations, the general consensus remains positive, with terms like wonderful, fantastic, and top breakfast used repeatedly across reviews. In essence, the breakfast at Pianelle Resort is widely appreciated for its quality, presentation, and choice of local ingredients, leaving most guests satisfied and eager to indulge again.
Rooms
Pianelle Resort offers an extraordinary blend of unique charm and modern luxury, making it a standout destination for travelers seeking a distinctive experience. The resort's rooms, particularly the Sassi or cave rooms, are noted for their uniqueness, having been beautifully renovated and designed with high attention to detail. Guests frequently highlight the spaciousness and modern elegance of the accommodations, which are furnished to a very high standard.
The interiors are artfully crafted, with each room maintaining its own individual style while harmoniously integrating with the surrounding rock formations. High-quality, comfortable beds and bedding ensure restful nights, and the beautiful bathrooms, some with features like aromatherapy and chromotherapy, add to the indulgent experience. Many guests also appreciate the spacious layouts and functional design that compliment the exceptional architecture of this unique resort.
The rooms are consistently praised for their cleanliness and tasteful decoration, with elegant and chic designs that include lovely details. While the absence of certain amenities like coffee makers and a welcome glass was noted, the overall ambience and design more than compensate for these minor drawbacks.
Guests remark on the property as a luxurious haven, with the staff and facilities maintaining an excellent standard. The resort's physical space is equally matched by the warmth and friendliness of the staff. Overall, Pianelle Resort provides a memorable stay with its remarkable rooms, thoughtful design, and serene atmosphere, making it one of the most beautiful and unique hotels many have ever experienced.
Beds
The beds at Pianelle Resort have garnered enthusiastic praise from guests, frequently highlighted as a major comfort feature of the hotel. Many guests found the beds to be exceptionally comfortable, often mentioning the high-quality bedding and soft sheets that enhance the sleeping experience. The mattresses are described as comfy, contributing to a restful night's sleep, and the bedding complements the overall appealing room ambience. Guests also appreciated the plush towels and luxurious bath linens, adding to the comfort. The rooms themselves are noted for being spacious, well-decorated, and well-equipped, maintaining meticulous attention to detail and offering an array of comforts, which enhances the overall guest experience. The resort’s combination of fantastic showers, large double beds, and wonderful bathrooms complete the high standards of comfort and relaxation that guests can expect during their stay.
Cleanliness
Pianelle Resort has set remarkable standards for cleanliness, as reflected in numerous guest reviews. Guests consistently praise the immaculate and well-maintained facilities of this centrally-located property. The hotel, brand new and kept in perfect condition, impresses visitors with its elegant and refined decor, ensuring a pleasant atmosphere accompanied by a fresh and inviting scent throughout the premises. The clean, beautifully curated environment extends to the rooms, which are described as spotlessly clean and comfortable. The professionalism and attentiveness of the staff further enhance the experience, combining exceptional service with the highest levels of cleanliness. Overall, Pianelle Resort stands out as a pristine haven for travelers seeking both comfort and quality service.
Staff
At PIANELLE RESORT, visitors are consistently met with an outstanding level of service thanks to the remarkable staff. Throughout guests' stays, the team exhibits an exceptional blend of professionalism, warmth, and attentiveness. Visitors repeatedly note how the staff is not only extremely friendly but also remarkably knowledgeable and ready to assist with any need or issue. Their availability and willingness to make every stay memorable are frequently highlighted, with special mentions of individuals like Asia and Domenico who add a personal touch to the experience. The exceptional service provided extends seamlessly across all interactions, from check-in to daily assistance, ensuring guests feel welcomed and cared for in a genuinely warm and friendly manner. With a combination of extraordinary service and a polite, accommodating approach, the staff plays a pivotal role in creating unforgettable experiences for those who choose PIANELLE RESORT for their travels.
Parking
For guests traveling to PIANELLE RESORT by car, the hotel offers a thoughtfully arranged off-site parking service. While parking on the resort grounds isn't an option due to its location, the hotel partners with a parking facility outside the city center. Travelers can take advantage of a convenient shuttle service provided to transport guests between the parking lot and the resort, ensuring a seamless experience. Many appreciated the organization and the prompt response of the staff concerning parking arrangements. While some guests noted that the parking fees could be high, with one mentioning a rate of €36 per day, others suggested opting for the hotel's recommended parking service to ease the travel experience. Despite the extra effort of having to carry luggage from the parking area, the well-coordinated service allows guests to enjoy their stay without the hassle of city parking.
Luxury
Nestled in the heart of a picturesque square, Pianelle Resort offers an exceptional luxury experience in Sassi, Matera. The hotel is ideally situated, allowing guests to easily explore the surrounding area on foot. For those requiring transportation, the hotel's transfer service is notably fast and efficient. Guests are greeted by super friendly staff and welcomed into spacious, beautifully decorated rooms. The resort’s refined attention to detail is evident throughout, with polished features and high-quality amenities. Luxurious bathrooms boast impressive, oversized showers, complementing the overall comfort of the good beds. The comprehensive breakfast selection adds to the indulgence, making it worth every penny. This luxurious haven promises an unforgettable stay marked by comfort and sophistication.
No, PIANELLE RESORT doesn't have any pool.
No, a spa isn't available at PIANELLE RESORT.
Yes, PIANELLE RESORT welcomes dogs.
Yes, parking facilities are available at PIANELLE RESORT.