Caveoso Hotel
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Summary of reviewsCaveoso Hotel in Matera receives high marks across several categories, delivering a memorable stay steeped in rustic charm and unique architecture. Located in the historic Sassi district, the hotel's prime position affords guests easy access to key attractions, excellent restaurants, bars and shops, making it an ideal base for exploring ancient Matera. The picturesque views and the enchanting ambiance of staying in a cave-like structure significantly enhance the experience.
Guests generally find the rooms at Caveoso Hotel clean, spacious and comfortable. The cave rooms, in particular, are celebrated for their distinctive and romantic atmosphere. Modern amenities seamlessly blend with the rustic environment, offering a harmonious balance between comfort and historical charm. Despite some minor concerns about dampness and outdated furnishings, the majority of reviews highlight the unique and pleasant stay.
Cleanliness is a strong factor for the hotel with guests applauding the bright, well-maintained rooms and the efficient housekeeping staff. Any mentioned issues, such as instances of dirty bed sheets or dusty floors, are exceptions in an otherwise spotless environment.
The hotel staff, known for their warmth, professionalism and helpfulness, contribute significantly to the positive overall experience. Staff members, especially at the reception, are frequently commended for their hospitality and valuable recommendations about local attractions. While a few isolated reports of less favorable interactions exist, the predominant sentiment is of exceptional service.
Breakfast offerings, despite some mixed reviews, lean towards a positive reception. Guests enjoy the quality and variety of the food, the inclusion of both continental and Italian options and the pre-order system that ensures ample servings. Service, including the option to have breakfast in-room or on balconies, adds a touch of luxury. Nevertheless, some guests noted areas for improvement, such as more varied and fresh options.
Wi-Fi and parking draw mixed feedback. Wi-Fi is generally robust and reliable in most areas, though some connectivity issues persist in certain locations. Parking remains a challenge due to the historic center's restrictions, but available options and helpful recommendations from the hotel can mitigate the inconvenience.
Families find Caveoso Hotel accommodating with spacious suites and engaging environments for children, though breakfasts for toddlers require additional considerations. The beds receive varied feedback as well, broadly ticked for comfort but with some reports highlighting inconsistencies in mattress quality and bedding maintenance.
Overall, Caveoso Hotel ranks highly with guests, who appreciate its unique charm, exceptional location and welcoming staff. While it maintains a three-star rating, continuous improvements could elevate the experience further, making it a standout choice for travelers seeking an extraordinary and authentically Materan stay.
Categories
Guests generally find the rooms at Caveoso Hotel clean, spacious and comfortable. The cave rooms, in particular, are celebrated for their distinctive and romantic atmosphere. Modern amenities seamlessly blend with the rustic environment, offering a harmonious balance between comfort and historical charm. Despite some minor concerns about dampness and outdated furnishings, the majority of reviews highlight the unique and pleasant stay.
Cleanliness is a strong factor for the hotel with guests applauding the bright, well-maintained rooms and the efficient housekeeping staff. Any mentioned issues, such as instances of dirty bed sheets or dusty floors, are exceptions in an otherwise spotless environment.
The hotel staff, known for their warmth, professionalism and helpfulness, contribute significantly to the positive overall experience. Staff members, especially at the reception, are frequently commended for their hospitality and valuable recommendations about local attractions. While a few isolated reports of less favorable interactions exist, the predominant sentiment is of exceptional service.
Breakfast offerings, despite some mixed reviews, lean towards a positive reception. Guests enjoy the quality and variety of the food, the inclusion of both continental and Italian options and the pre-order system that ensures ample servings. Service, including the option to have breakfast in-room or on balconies, adds a touch of luxury. Nevertheless, some guests noted areas for improvement, such as more varied and fresh options.
Wi-Fi and parking draw mixed feedback. Wi-Fi is generally robust and reliable in most areas, though some connectivity issues persist in certain locations. Parking remains a challenge due to the historic center's restrictions, but available options and helpful recommendations from the hotel can mitigate the inconvenience.
Families find Caveoso Hotel accommodating with spacious suites and engaging environments for children, though breakfasts for toddlers require additional considerations. The beds receive varied feedback as well, broadly ticked for comfort but with some reports highlighting inconsistencies in mattress quality and bedding maintenance.
Overall, Caveoso Hotel ranks highly with guests, who appreciate its unique charm, exceptional location and welcoming staff. While it maintains a three-star rating, continuous improvements could elevate the experience further, making it a standout choice for travelers seeking an extraordinary and authentically Materan stay.
Hotel for Honeymoon
Situated in Piazza San Pietro Caveoso, this hotel offers comfortable accommodations with a view of the Sassi. Its central location and charming atmosphere make it a great choice for honeymooners.
Family Friendly Hotel
Caveoso Hotel's location in the Sassi provides a unique cultural experience for families. Its proximity to historical sites and attractions makes exploring Matera easy and engaging. The hotel's distinctive setting and convenient amenities ensure a memorable stay.
Business Hotel
This hotel can be suitable for business travelers, offering standard amenities and potentially catering to small meetings or corporate events.
Small Hotel
The hotel's location is excellent with beautiful views of the Sassi. It is well-situated to all the major themes.
3-Star Hotel
Located in the heart of Matera's Sassi, this hotel offers a unique experience with its cave-like rooms. The central location ensures convenient access to the city's historical sites.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
About Caveoso Hotel
License: IT077014A101322001
Guest Reviews
Location
The convenience of this strategically positioned accommodation is evident in its easy accessibility, whether arriving by car and finding nearby parking or exploring Matera's enchanting streets on foot. Guests appreciate its closeness to numerous excellent restaurants, bars and shops, ensuring that all essentials are within a short walk.
The hotel itself complements its perfect location with elegant and welcoming rooms, exuding the characteristic charm of the Sassi while providing modern comforts. The structure sits in a picturesque area, offering fantastic views and contributing to an unforgettable stay in this magical city. Whether enjoying breakfast delivered to your room or stepping out to admire the scenic surroundings, Caveoso Hotel captures the essence of Matera's historic allure, making it a top choice for travelers seeking an authentic and conveniently situated experience.
Breakfast
Positive remarks frequently mention the hotel's efforts to reduce food waste through a pre-order system, where guests select their breakfast choices the day before. This organized approach ensures personalized and ample servings. Many found the breakfast to be a great start to their day, praising the delicious food and excellent coffee. Rich, hearty and plentiful are common descriptors with particular enjoyment of sweet and savory pastries, fresh fruit, yogurt and juices.
However, some guests found the breakfast options to be somewhat limited and repetitive, suggesting that improvements could be made by incorporating fresher pastries and more local delicacies. Criticisms also pointed out that the breakfast was not always very varied and sometimes basic or even scarce.
Additionally, a few reviews mentioned poor customer service, particularly concerning the breakfast staff and some guests felt that the breakfast service could be better executed given the hotel's overall standards. Despite these critiques, the majority of reviews reflect a satisfying breakfast experience that enhances the overall appeal of the stay at Caveoso Hotel.
Rooms
Several reviews highlight the rooms' distinctive, cave-like design, creating an intimate atmosphere that many found extraordinary. Visitors often appreciated the blend of modern amenities with the cave environment, such as new hairdryers and whirlpool baths. The deluxe grotto suites and junior suites were particularly commended for their spaciousness and picturesque views. Guests frequently mentioned the beautiful renovation of the structure and the well-maintained, clean environment.
However, some travelers noted issues with dampness and insufficient ventilation, typical challenges when staying in cave environments. There were occasional mentions of outdated furnishings and minor bathroom issues, although these did not significantly detract from the overall positive reviews. The hotel's proximity to local attractions and its charming, characteristic rooms make it a compelling choice for those seeking an extraordinary and comfortable stay in Matera.
Beds
However, there were notable inconsistencies. While some praised the beds, others encountered issues such as "sagging" mattresses, "thin mattress" and "flat pillows". Certain guests found the beds too soft for their liking, describing them as "soft and uncomfortable" or reporting that the mattress "sinks". There were also complaints about the beds being "creaky" and bedding not being adequately maintained with mentions of "dirty bed sheets" and dampness.
Overall, the reviews suggest that while many guests enjoyed the comfort of the beds at Caveoso Hotel, several improvements could be made in maintenance and consistency to ensure a uniformly pleasant experience.
Cleanliness
The clean bathrooms and daily cleaning services are often noted with some reviewers mentioning new sanitation measures due to COVID-19, which further instills a sense of security. The hotel’s environment, including its original stone features, is well-maintained and immaculately clean, adding to the overall appeal.
However, a few reviews point out issues with cleanliness. Instances of dirty bed sheets, dusty floors and mirrors, as well as mold and bad odors due to dampness, were mentioned. The bathrooms received mixed feedback with some guests finding them not up to standard. These points suggest room for improvement, despite the generally positive sentiment towards the hotel's cleanliness efforts. Nonetheless, the majority of guests report a satisfying and clean stay, appreciating the hotel's dedication to maintaining a pristine environment.
Staff
Even though there were a few mentions of less favorable interactions with some staff members being described as rude or unresponsive, the overall sentiment remains positive. Guests consistently experienced a very kind and accommodating service, contributing to a memorable stay. The reception staff stood out for their polite and organized approach, ensuring that guests felt well-cared-for and informed throughout their visit.
Despite some isolated incidents of chilly or unfriendly service, the hotel is generally recognized for its exceptional team, making it a recommended choice for those seeking a hospitable and informative stay in Matera.
Wi-Fi
Parking
For more convenience, the Damasco parking lot, recommended by the hotel, offers well-organized parking services, including a shuttle service for a combined fee of 20 euros per day. This arrangement allows guests the benefit of not having to carry luggage over long distances. Some guests found the shuttle service to be very convenient and praised its efficiency.
However, the lack of immediate hotel parking has been noted with some guests finding the distance to parking areas inconvenient, especially when dragging luggage up hills and stairs. Despite these hurdles with proper planning and utilizing the recommended parking services, parking becomes manageable and less of a hassle for visitors.
Family
3 Star
No, Caveoso Hotel doesn't have any pool.
No, a spa isn't available at Caveoso Hotel.
No, Caveoso Hotel doesn't allow dogs.
Yes, parking facilities are available at Caveoso Hotel.
No, Caveoso Hotel doesn't have a gym.
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