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Pavillon sur Mer par Riôtel

Matane , 210, Rue Du Barachois (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPavillon sur Mer par Riôtel offers a harmonious blend of scenic beauty, dining excellence, and courteous service, making it a favored choice for travelers visiting Matane. The hotel's stunning location on the banks of the St. Lawrence River provides breathtaking views and serene tranquility, complemented by easy access to nearby attractions, restaurants, and shops. Guests consistently praise the convenience of beachfront access and the opportunity to unwind amidst the soothing sounds of ocean waves, creating a memorable retreat.

The on-site restaurant, Cargo, is renowned for serving superb meals that are both delicious and affordable, contributing to an outstanding culinary experience. While reservations are recommended due to its popularity, the attentive staff ensure a pleasant dining atmosphere. The rooms, offering magnificent river views, are generally clean and cozy, equipped with practical amenities like fridges and coffee makers. Although some maintenance issues such as outdated bathrooms and noise disturbances are noted, the combination of value for money and picturesque settings outweigh these concerns for many guests.

Staff members receive commendation for their friendly and efficient service, enhancing the overall guest experience with their welcoming demeanor. Despite occasional issues in service, the majority of reviews reflect satisfaction with the helpfulness of the reception and housekeeping teams. Spa facilities, including the pool, sauna, and exercise room, provide additional recreational options, appreciated by guests for their convenience and range of offerings, though minor maintenance issues may occasionally detract from their enjoyment.

The bedding experience garners mixed reviews, with many guests highlighting the comfort of mattresses and bedding, while some express dissatisfaction with firmness and pillow comfort. Nevertheless, the ambiance of the rooms and captivating sea views leaves a lasting positive impression. Overall, Pavillon sur Mer par Riôtel successfully combines scenic tranquility, quality dining, and hospitable service to create a relaxing and enjoyable stay for its guests.
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Categories

Hotel near Golf Courses

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room With Two Double Beds with Sea View This room features a flat-screen TV, microwave, fridge and coffee maker.

About Pavillon sur Mer par Riôtel

License: 295806

Guest Reviews

8.1

Very Good

Location

Perched right on the banks of the St. Lawrence River, Pavillon sur Mer par Riôtel offers an exceptional locale celebrated by its guests for stunning views and unmatched tranquility. The hotel's proximity to the river and beach creates a unique setting that allows for picturesque sunsets and soothing ocean sounds. Guests frequently highlight the direct access to the beautiful beach, reminiscent of a peaceful retreat where one can unwind with the simple pleasure of waves lapping against the shore. The location is described as perfectly situated, providing easy access to nearby restaurants and shops, while maintaining a serene, quiet atmosphere. With clean and comfortable rooms boasting magnificent balcony views, the property stands out as a prime destination for those seeking both relaxation and convenience. The combination of beautiful river vistas, vibrant sunsets, and a tranquil environment make Pavillon sur Mer par Riôtel a memorable choice for travelers to Matane.

Dinner

Pavillon sur Mer par Riôtel offers a dining experience that stands out among its guests, with its on-site restaurant, Cargo, frequently highlighted for serving excellent and delicious meals. Guests appreciate the quality of the dishes and the overall dining experience, often describing the food as superb and the menu as both delicious and affordable. The restaurant’s service generally receives praise, with the staff contributing to a positive dining experience. However, it is advisable to make a reservation to ensure a spot at this popular establishment. Despite a few mentions of less satisfactory service, the overall consensus is that this hotel provides a very good culinary experience, with well-prepared dishes and attentive service, making it a notable choice for dining during a stay.

Rooms

The guest reviews for Pavillon sur Mer par Riôtel suggest that the hotel rooms offer a generally positive experience, particularly highlighted by the stunning views of the St Lawrence River and the beachfront access. Many guests appreciate the rooms for their cleanliness, with some noting comfortable and cozy bedding. The rooms are equipped with practical amenities, including fridges, microwaves, and coffee makers, contributing to a convenient stay. However, some aspects could be improved. Several reviews mention that while the rooms are clean and functional, they also indicate a need for renovation, notably in the bathrooms. Noise issues, primarily from the room near the elevators or due to inadequate soundproofing, have been reported. The spaciousness of the rooms varies, with some guests mentioning smaller rooms unsuitable for larger parties. While the hotel building is acknowledged as older, the captivating views and waterfront locations seem to tip the scales positively for most guests. Despite some maintenance and comfort issues, the value for money and picturesque setting remain strong selling points for this accommodation.

Beds

Guests at Pavillon sur Mer par Riôtel have shared mixed opinions about the bedding experience. Many visitors highlighted the comfort of the beds and praised the comfortable mattresses and bedding. These positive aspects contributed to an overall enjoyable stay for several guests, complemented by magnificent views of the sea and clean, comfy rooms. However, there were some concerns noted by other guests regarding the mattress firmness and pillow comfort. A few found the beds too soft or too firm, and some mentioned that the pillows were hard. Despite these varying opinions on bed comfort, the room ambiance and stunning sea views left a favorable impression, enticing guests to consider returning for another stay.

Cleanliness

Nestled by the beach, Pavillon sur Mer par Riôtel offers a mix of comfort and convenience, yet it leaves room for improvement in terms of cleanliness. Many guests have enjoyed their stay in rooms that are described as comfortable, clean, and equipped with useful amenities like fridges and coffee makers. Several reviews highlight the impeccable cleanliness of certain rooms and the welcoming nature of the staff, providing a warm and hospitable environment. However, upkeep seems inconsistent, with guests reporting issues such as left-behind items from previous guests, mold in bathrooms, and stained towels by the pool. The picturesque location next to the beach and views of the river are frequently praised, though they are somewhat overshadowed by maintenance needs. Attention to detail in cleaning and better soundproofing could significantly enhance the guest experience. Overall, Pavillon sur Mer par Riôtel is a convenient spot for a short beachfront stop, provided that cleanliness expectations align with the current reality.

Staff

At Pavillon sur Mer par Riôtel, the staff receives consistent praise for their exceptional customer service and warm hospitality. Guests repeatedly highlight the welcoming and courteous nature of the team, whether it be at check-in, the front desk, or the restaurant. Visitors emphasize the kindness and friendliness of the employees, noting their readiness to serve and assist. This positive ambiance is complemented by a magnificent view of the river, enhancing the overall guest experience. While most encounters are highly positive, with an efficient and polite staff forming the core of the establishment's charm, there are rare mentions of dissatisfaction. However, the general consensus reflects a high level of satisfaction with the courteous and helpful service provided by both the reception and the housekeeping teams.

Spa

The spa facilities at Pavillon sur Mer par Riôtel have received a range of feedback from guests. On the positive side, the spa, alongside the pool and exercise room, offers convenient access without having to leave the pavilion, which enhances the overall experience for visitors. The spa area has been described as perfect, providing a delightful amenity for families to enjoy together. Guests appreciate the combination of facilities, including the pool, spa, and hotel restaurant, contributing to a well-rounded stay. However, some visitors encountered issues, such as maintenance problems, unclear water, and insufficient heat, which occasionally impacted the spa's full potential. Despite these challenges, the overall offerings of the spa remain a highlight for many guests.

Pool

Pavillon sur Mer par Riôtel offers a range of amenities that guests appreciate, with particular emphasis on its pool, spa, and sauna facilities. Visitors generally enjoy the pool, describing it as a nice area with direct access to the hotel's other recreational amenities. However, the pool's smaller size and its location in a separate building from the pavilion are noted as minor inconveniences, especially for families with children. Despite these drawbacks, the variety of options, including indoor and outdoor pools and a wading pool for young ones, adds to the appeal. Some guests have mentioned overcrowding and occasional strong chlorine levels, but overall, the amenities contribute positively to the experience. With access to the pool, spa, exercise room, and hotel dining options, the facility is a convenient choice, especially for those traveling by ferry.

Yes, Pavillon sur Mer par Riôtel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Pavillon sur Mer par Riôtel.

No, Pavillon sur Mer par Riôtel doesn't allow dogs.

No, parking facilities aren't available at Pavillon sur Mer par Riôtel.

Yes, Pavillon sur Mer par Riôtel has a gym.

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