Ohtels Carabela
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Summary of reviewsOhtels Carabela has received positive reviews for its transport and recreational amenities, making it an ideal choice for families. Despite the hotel’s somewhat distant location from the beach, guests appreciate the free and comfortable train service that connects them directly to the shoreline, along with easy access to local attractions like Doñana National Park. The resort compensates for its location with amenities including incredible slides, pools, and activities that keep children entertained, bolstered by praise for well-managed entertainment.
The hotel shines in its dining options, with breakfast consistently earning high praises for its diversity, quality, and robust offerings including omelets and fresh juices. The dinner buffet, while generally good with tasty options like pizzas and grilled prawns, presents mixed experiences; some guests appreciate the variety while others note room for improvement in consistency and meal repetition.
The rooms are recognized for their spaciousness and comfort, particularly the large and comfortable beds, making for an impressive sleep experience. Recently renovated bathrooms offer a modern feel, and families enjoy the accommodating setups. However, feedback suggests some rooms are outdated and could benefit from further renovation, especially regarding cleanliness and decor.
Cleanliness receives mixed reviews, with some guests noting spotlessly clean conditions and others pointing to issues like dust and sand in rooms and common areas. Additionally, the pool area, although popular for its slides and features, faces some safety concerns due to slippery surfaces.
The staff at Ohtels Carabela are praised for their exceptional service and friendliness, creating a welcoming atmosphere throughout the hotel. Their enthusiasm during events and daily operations leaves a lasting positive impression on guests.
Wi-Fi is offered for free, yet experiences vary with some guests encountering slow or weak signals in certain areas. Parking presents both conveniences with ample space and challenges with fees perceived as high by some guests.
Overall, Ohtels Carabela is a celebrated family-friendly destination, offering a mix of enjoyable amenities and services, despite areas needing enhancement. Its comfortable beds, lively pool area, and exceptional staff contribute significantly to a pleasant and memorable stay.
Categories
The hotel shines in its dining options, with breakfast consistently earning high praises for its diversity, quality, and robust offerings including omelets and fresh juices. The dinner buffet, while generally good with tasty options like pizzas and grilled prawns, presents mixed experiences; some guests appreciate the variety while others note room for improvement in consistency and meal repetition.
The rooms are recognized for their spaciousness and comfort, particularly the large and comfortable beds, making for an impressive sleep experience. Recently renovated bathrooms offer a modern feel, and families enjoy the accommodating setups. However, feedback suggests some rooms are outdated and could benefit from further renovation, especially regarding cleanliness and decor.
Cleanliness receives mixed reviews, with some guests noting spotlessly clean conditions and others pointing to issues like dust and sand in rooms and common areas. Additionally, the pool area, although popular for its slides and features, faces some safety concerns due to slippery surfaces.
The staff at Ohtels Carabela are praised for their exceptional service and friendliness, creating a welcoming atmosphere throughout the hotel. Their enthusiasm during events and daily operations leaves a lasting positive impression on guests.
Wi-Fi is offered for free, yet experiences vary with some guests encountering slow or weak signals in certain areas. Parking presents both conveniences with ample space and challenges with fees perceived as high by some guests.
Overall, Ohtels Carabela is a celebrated family-friendly destination, offering a mix of enjoyable amenities and services, despite areas needing enhancement. Its comfortable beds, lively pool area, and exceptional staff contribute significantly to a pleasant and memorable stay.
Hotel Taking Steps Towards Sustainability
This hotel is committed to Biosphere standards, indicating a focus on sustainable practices within the Biosphere destination program.
Family Friendly Hotel
An Ohtels hotel listed as a top all-inclusive option in Matalascañas. It is expected to provide facilities and entertainment programs suitable for families, such as swimming pools and kids' activities.
Hotel with Swimming Pool
Located next to Doñana National Park, this hotel features an outdoor pool and a water park. It is a 10-minute walk from Matalascañas Beach, offering rooms, activities, and friendly staff.
Outdoor Pool
Hotel with Parking
This hotel offers parking for guests. While not directly in the city center, it provides a convenient option for those traveling by car.
Accessible Hotel
Ohtels Carabela has officially adapted rooms for guests with reduced mobility. The hotel features wheelchair access and toilets with grab rails.
4-Star Hotel
Located next to Doñana National Park, Ohtels Carabela features an outdoor pool and a water park. It is a 10-minute walk from Matalascañas Beach. It offers recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. All-inclusive rates are available, with meals and beverages at on-site dining establishments included.
Business Hotel
Hotel with Gym
Hotel for Yoga
Hotel with Outdoor Pool
Guest Reviews
Ohtels Carabela offers a somewhat distant location from the beach, with various reviews highlighting this aspect. Despite being a 10 to 15-minute walk from the shoreline, guests frequently praise the convenient transportation options available. The hotel provides a free, organized, and comfortable train service that connects directly to the beach, making it a practical solution for guests who prefer not to walk. Several reviews appreciate this feature as a big plus, enabling easy access to both the beach and nearby attractions like the Doñana National Park.
While the location isn't ideal for those seeking immediate beach access, Ohtels Carabela compensates with its resort amenities, including incredible slides, pools, and activities that entertain children. The setup ensures a quieter stay, removed from the bustling center.
Guests have noted various aspects of the hotel's ambiance and facilities, suggesting room for improvement in decoration and the size of the adult pool relative to the hotel’s capacity. Parking can be a concern if the hotel's parking is full. Despite these points, the reviews often highlight the hotel's well-managed entertainment, good value for money, and quality of food and desserts, contributing positively to the overall experience.
At Ohtels Carabela, breakfast consistently earns high praise from guests, highlighted for its diverse array of offerings and remarkable quality. Visitors frequently commend the breakfast as the standout meal of the day, noting the impressive variety and well-prepared options available. Omelets, eggs, and freshly made toast are among the favorites, alongside natural juices that add a refreshing touch to the morning spread. The breakfast buffet is described as both abundant and satisfying, often regarded as the best aspect of the hotel’s dining services. However, some guests have pointed out occasional issues with product quality and limited variety, suggesting room for improvement in maintaining consistency throughout the buffet offerings. Despite these critiques, breakfast at Ohtels Carabela generally remains a delightful experience for many, providing a robust start to the day with its vast selections and satisfying flavors.
At Ohtels Carabela, opinions about the dinner buffet seem to reflect a mixed experience. Many reviews highlight a wide variety of dishes, with customers expressing satisfaction regarding both dinner and breakfast. Guests noted the food as generally good, mentioning tasty options like pizzas, grilled prawns, and pork chops. Some experienced an abundant, well-varied buffet, even describing it as excellent. However, a number of reviews also pointed out significant concerns, including limited variety and repetition across meals. Several guests felt that some dishes were more suited for lunch rather than dinner, and others highlighted a decline in the quality typically expected of a 4-star hotel. The organization of buffet queues and food replenishment were also mentioned as areas needing improvement, especially during peak times. Overall, while some guests certainly enjoyed their meals, others hoped for improvement in variety and quality, suggesting room for enhancing the culinary offerings at Ohtels Carabela.
Ohtels Carabela offers a mixed experience when it comes to room accommodations, with notable highlights and some areas for improvement. Guests frequently praise the rooms for their spaciousness, comfort, and the quality of the beds, which are described as large and comfortable. The bathrooms in some rooms have been recently renovated, offering a modern and clean feel, with accessible showers. Rooms generally provide comfortable accesses and are well soundproofed, ensuring a peaceful stay without disturbance from outside noise.
The aesthetic of the rooms is warm and welcoming, with amenities like large flat-screen TVs enhancing the stay for many guests. Families, in particular, appreciate the space, which comfortably accommodates two adults and two children, with added bonuses such as balconies providing extra space and enjoyment. Visitors have also mentioned the effective air conditioning and cozy atmosphere of the rooms.
However, not all experiences align; some guests report that certain rooms are outdated and suffer from cleanliness issues, with mentions of mold, rust, and lack of thorough cleaning. The need for renovation is a recurring theme, especially concerning the bathrooms and overall decor, which some describe as reminiscent of the 80s. Problems with the air conditioning noise and ineffective room keys have also been raised.
Overall, while many guests find the rooms at Ohtels Carabela to be spacious and comfortable, there is room for improvement, particularly in ensuring consistent cleanliness and updating older facilities.
Ohtels Carabela has garnered a reputation for providing guests with an impressive sleep experience, thanks to its remarkably comfortable beds. Many guests highlight the exceptional comfort and large size of the beds, making them ideal for families, including those traveling with small children. The spaciousness of the rooms further enhances the overall experience, offering ample space for relaxation. While most find the mattresses to be among the best they have encountered, a few guests noted a preference for firmer options and suggested improvements in pillow comfort. Despite these minor concerns, the consensus remains that Ohtels Carabela excels in offering a restful night's sleep, a key highlight for many visiting travelers.
Ohtels Carabela garners mixed impressions regarding its cleanliness, a crucial aspect for many travelers. Some guests appreciate the spotlessly clean environment, notably highlighting renovated bathrooms and a sense of comfort. However, a recurring theme of dissatisfaction emerges in various common areas and rooms, where a lack of thorough cleanliness is frequently noted. Feedback often points to visible dust, hairs, and sand, alongside uncleaned floors displaying signs of neglect. The pool area was occasionally criticized for slipperiness and moss accumulation, detracting from the overall experience. While some elements are maintained adequately, consistent issues such as unswept rooms, infrequent sheet changes, and insufficient bathroom cleaning tarnish the hotel's reputation. These aspects suggest a gap between expectations and actual experience, particularly concerning housekeeping standards, which could benefit from significant improvement to meet guests' desires for a pristine stay.
The reviews for Ohtels Carabela highlight a consistent theme of exceptional service provided by the hotel staff. Guests frequently describe the staff as very kind, friendly, and attentive, creating a welcoming and comforting atmosphere. From reception to the dining areas, including the cafeteria, buffet, and even the cleaning team, the staff's professionalism and warmth stand out, often labeled as the best part of the hotel experience. The team is lauded for their hospitality, with particular commendations for their enthusiasm and dedication during special events like Halloween. Specific mentions include the excellence of the maître Ana and the attentive nature of waiters and receptionists. Although some guests noted areas like recreational coordinators as exceptions, the overall consensus remains overwhelmingly positive. The impressive level of service across various departments, coupled with the staff's friendliness and politeness, leaves a lasting impression on guests, making their stay at Ohtels Carabela truly memorable.
The Wi-Fi at Ohtels Carabela appears to offer a mixed experience for guests. On the positive side, the internet connection is available for free, making it accessible to all guests without additional charges. However, the performance seems to vary significantly, with some guests experiencing a good connection while others report issues such as a very weak or slow Wi-Fi signal. There were also instances where the Wi-Fi did not work in certain rooms, suggesting that connectivity might be uneven throughout the hotel. Overall, while complimentary access is a plus, the reliability and speed of the Wi-Fi may not consistently meet expectations.
Ohtels Carabela offers a delightful aquatic experience for families, with several amenities that prove to be a big hit among guests. The pools, especially those equipped with slides, are a favorite feature of the hotel, providing endless entertainment for both children and adults. These slides have garnered praise as the best part of the hotel, bringing joy to all ages. The well-organized animation and water park further enhance the family-friendly atmosphere, making it a popular choice for family vacations. Despite the pools sometimes being overcrowded due to their popularity, the ambiance is generally positive, with good activities available for everyone to have fun.
However, there are concerns regarding safety; the floor surrounding the pools is reported to be very slippery, likened to wet glass, which poses a danger, particularly for small children, who frequently fall. Some of the pool areas are described as small relative to the hotel's capacity, and there's mention of some neglect with broken hammocks, although others are new. Pool hygiene occasionally comes into question, with some reports of uncleanliness. Yet, the overall experience is kept uplifting by excellent dining service, efficient facilities, and dedicated staff, who are committed to ensuring a satisfying stay.
Parking at Ohtels Carabela presents a mixed experience for guests, with both conveniences and challenges. On the positive side, there are enough parking spaces available in front of the hotel, which can be a relief given the area's parking constraints. Guests mention the presence of paid parking options, although the fees can be perceived as high. Some reviews express dissatisfaction with the hotel's pricing, citing charges such as €12 or €18 for a single day's parking. For those seeking alternatives, finding an ideal parking spot might involve a bit of a walk, as the location doesn't offer many convenient options if the hotel lot is full. Additionally, logistical challenges are noted, such as the difficulty in navigating the lot to access certain hotel amenities, and issues like a broken security barrier during some guests' stays. Overall, while parking is available, it may require some planning and potential budget considerations.
Ohtels Carabela is recognized as a top choice for families seeking a child-friendly getaway. The hotel boasts a family-friendly atmosphere, offering a variety of activities that cater to both children and adults, making it an ideal destination for families. The highlight of the property is undoubtedly its water park, featuring slides that delight guests of all ages. Children have a blast in the pool areas, with specially designed attractions even for the youngest visitors.
The hotel is well-equipped with a children's playground and entertainment areas, ensuring that kids always have something fun to do. Parents appreciate the impressive animation programs, particularly the efforts of staff members like entertainer Maria, who receive praise for their engaging activities.
Families enjoy the convenience of entertainment and activities within the hotel, allowing them to enjoy their stay without the need to venture elsewhere. The hotel's proximity to the beach adds to its appeal, with a convenient train ride providing easy access to the coast.
Guests commend the overall facilities, including the comfortable rooms, excellent food, and attentive staff. The hotel's thoughtful planning for family stays and its varied activity programming make it a perfect spot for family vacations, providing everything needed for a fun and memorable experience.
Ohtels Carabela presents itself as a four-star establishment, but guest reviews suggest it does not live up to this rating. Many visitors express disappointment with the hotel, indicating that the facilities and services resemble those of a lower-tier establishment, with some equating it more to a three- or even two-star rating. The common areas and rooms are described as old and poorly maintained, with complaints about issues like paint stains and outdated furnishings.
Additionally, guests criticize the dining experience, noting limited variety and quality of food, which seems ill-suited for a four-star hotel. Concerns about room maintenance, such as infrequent cleaning and unchanged linens over several days, are also frequently mentioned. The dining room environment, with its uncomfortable heat and odors, adds to the dissatisfaction.
Concerns extend to overcrowding and insufficient guest services, with basic amenities not meeting expectations for the claimed star rating. Overall, the general consensus from reviews indicates that Ohtels Carabela would benefit significantly from updates and improvements to align its offerings with the standards expected from a four-star hotel.
Traveling to Ohtels Carabela presents both opportunities and challenges for guests with disabilities. The hotel features a room specifically designed for reduced mobility, indicating a conscious effort to accommodate disabled guests. Additionally, the establishment provides a disabled elevator connecting the reception area to the dining room, easing mobility for those who may need assistance. A free little train is also available to transport guests to the nearby beach, adding to the accessibility options around the hotel.
However, for guests with baby strollers or wheelchairs, the accessibility poses some hurdles. Stairs between key areas such as the reception and dining room mean that assistance would often be required for those with strollers. Accessing the hotel from the parking lot can be particularly challenging, especially for secondary buildings, which may not offer the same level of accessibility as the main building.
Overall, while Ohtels Carabela takes steps to cater to guests with special mobility needs, there are some logistical elements that could be improved to enhance the overall accessibility experience.
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Location
While the location isn't ideal for those seeking immediate beach access, Ohtels Carabela compensates with its resort amenities, including incredible slides, pools, and activities that entertain children. The setup ensures a quieter stay, removed from the bustling center.
Guests have noted various aspects of the hotel's ambiance and facilities, suggesting room for improvement in decoration and the size of the adult pool relative to the hotel’s capacity. Parking can be a concern if the hotel's parking is full. Despite these points, the reviews often highlight the hotel's well-managed entertainment, good value for money, and quality of food and desserts, contributing positively to the overall experience.
Breakfast
Dinner
Rooms
The aesthetic of the rooms is warm and welcoming, with amenities like large flat-screen TVs enhancing the stay for many guests. Families, in particular, appreciate the space, which comfortably accommodates two adults and two children, with added bonuses such as balconies providing extra space and enjoyment. Visitors have also mentioned the effective air conditioning and cozy atmosphere of the rooms.
However, not all experiences align; some guests report that certain rooms are outdated and suffer from cleanliness issues, with mentions of mold, rust, and lack of thorough cleaning. The need for renovation is a recurring theme, especially concerning the bathrooms and overall decor, which some describe as reminiscent of the 80s. Problems with the air conditioning noise and ineffective room keys have also been raised.
Overall, while many guests find the rooms at Ohtels Carabela to be spacious and comfortable, there is room for improvement, particularly in ensuring consistent cleanliness and updating older facilities.
Beds
Cleanliness
Staff
Wi-Fi
Pool
However, there are concerns regarding safety; the floor surrounding the pools is reported to be very slippery, likened to wet glass, which poses a danger, particularly for small children, who frequently fall. Some of the pool areas are described as small relative to the hotel's capacity, and there's mention of some neglect with broken hammocks, although others are new. Pool hygiene occasionally comes into question, with some reports of uncleanliness. Yet, the overall experience is kept uplifting by excellent dining service, efficient facilities, and dedicated staff, who are committed to ensuring a satisfying stay.
Parking
Family
The hotel is well-equipped with a children's playground and entertainment areas, ensuring that kids always have something fun to do. Parents appreciate the impressive animation programs, particularly the efforts of staff members like entertainer Maria, who receive praise for their engaging activities.
Families enjoy the convenience of entertainment and activities within the hotel, allowing them to enjoy their stay without the need to venture elsewhere. The hotel's proximity to the beach adds to its appeal, with a convenient train ride providing easy access to the coast.
Guests commend the overall facilities, including the comfortable rooms, excellent food, and attentive staff. The hotel's thoughtful planning for family stays and its varied activity programming make it a perfect spot for family vacations, providing everything needed for a fun and memorable experience.
4 Star
Additionally, guests criticize the dining experience, noting limited variety and quality of food, which seems ill-suited for a four-star hotel. Concerns about room maintenance, such as infrequent cleaning and unchanged linens over several days, are also frequently mentioned. The dining room environment, with its uncomfortable heat and odors, adds to the dissatisfaction.
Concerns extend to overcrowding and insufficient guest services, with basic amenities not meeting expectations for the claimed star rating. Overall, the general consensus from reviews indicates that Ohtels Carabela would benefit significantly from updates and improvements to align its offerings with the standards expected from a four-star hotel.
Accessible
However, for guests with baby strollers or wheelchairs, the accessibility poses some hurdles. Stairs between key areas such as the reception and dining room mean that assistance would often be required for those with strollers. Accessing the hotel from the parking lot can be particularly challenging, especially for secondary buildings, which may not offer the same level of accessibility as the main building.
Overall, while Ohtels Carabela takes steps to cater to guests with special mobility needs, there are some logistical elements that could be improved to enhance the overall accessibility experience.
Yes, Ohtels Carabela has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ohtels Carabela.
No, Ohtels Carabela doesn't allow dogs.
Yes, parking facilities are available at Ohtels Carabela.
Yes, Ohtels Carabela has a gym.
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