InfoSummary of reviewsMassanutten Resort is celebrated for its picturesque location nestled in the stunning mountainous terrain near Harrisonburg. Guests consistently commend its proximity to ski slopes and myriad entertainment options suitable for all ages, making it an ideal retreat for winter sports enthusiasts and nature lovers alike. The resort offers breathtaking views, spacious accommodations, and a tranquil atmosphere while maintaining convenient access to local attractions such as Harrisonburg and Shenandoah National Park.
When it comes to dining, the resort provides a mixed experience. The Campfire Grill stands out, earning praise for its delicious food and exceptional service, yet guests occasionally encounter limited dining options during peak times, which suggests room for improvement. The breakfast offerings receive a lukewarm reception, with guests valuing the breakfast buffet when available yet expressing the need for more variety and convenience.
Comfortable, clean, and well-furnished rooms enhance guests' satisfaction, providing stunning mountain views and essential amenities. While some visitors note issues, such as dated decor and occasional maintenance concerns, the overall experience remains positive, thanks to recent renovations and ample leisure opportunities including a swimming pool and indoor water park.
A significant highlight is the resort's staff, which is widely regarded for their friendliness and professionalism. Visitors appreciate the superb service, particularly at the check-in desk and spa. Although some communication issues are reported, the overall atmosphere is welcoming and enjoyable.
The resort's pool area is another notable feature, offering a well-maintained swimming experience with kid-friendly activities, though some improvements could be made regarding pool hours and parking availability. Parking logistics are generally managed well, catering to various guest needs, despite some challenges related to the sales process.
Guests' opinions on the beds vary, with some finding them comfortable and others experiencing issues with mattress quality and bedding. Nonetheless, the spacious accommodations contribute positively to relaxation.
Overall, Massanutten Resort offers an enticing blend of natural beauty and ample amenities, providing a memorable experience for guests despite some areas for enhancement. Show more