The indoor pool and hot tub at the Holiday Inn Express Metropolis by IHG have been highlights for many guests, particularly those traveling with children. The pool area is often described as clean and well-maintained, featuring a sauna-like atmosphere that enhances the relaxation experience. Many reviews underscore the enjoyment kids get from the pool, while adults appreciate the inviting hot tub. The indoor setting is an added bonus, making it a reliable choice regardless of weather conditions. Although some guests have noted that the pool is relatively small, it's found to be adequate for younger children and families. Occasional maintenance has been needed, but when open, the facilities are generally considered a pleasant and warm retreat. The pool's extended hours and consistent functionality compared to pricier alternatives add to its appeal. Overall, the combined experience of the pool and hot tub is well-regarded, contributing positively to guests' stays.
Quality Inn & Suites Metropolis I-24 receives favorable reviews for its strategic location, offering easy access to gas stations and the interstate. Guests appreciate the quiet and comfortable environment, enhanced by ample parking space, especially beneficial for those traveling with boats. The positioning offers convenience and accessibility for travel and relaxation, with minor suggestions for improved signage.
The breakfast experience is generally satisfactory, with guests enjoying options like waffles and pancakes and noting the friendly, attentive staff. While some critique the limited selection and the need for healthier choices, the breakfast remains a decent start to the day.
Rooms are described as spacious and comfortable, with cleanliness being a standout feature. Despite minor wear and occasional mild odors, the rooms are well-maintained, with guests highlighting the comfort of the beds. Although bathrooms could use updates, they are functional and clean.
Cleanliness is consistently praised, with the hotel maintaining a fresh and welcoming ambiance. While some décor might appear outdated, the pristine condition of the facilities and amenities like a hot shower ensure a satisfying stay. Guests note the quiet environment as a calming aspect of their experience.
The hotel staff receives exceptional praise for their service and friendliness, contributing significantly to a pleasant stay. Notable mentions include the night clerk and front desk staff, who ensure smooth processes and a comfortable setting. Staff members, particularly Nanette, stand out for their helpfulness and dedication to making guests feel at home.
The beds are a standout feature, frequently praised for their comfort and contributing to a restful night's sleep. Fluffy pillows enhance the experience, despite a few comments on bed firmness. Overall, guests express satisfaction with the bedding arrangements.
Quality Inn & Suites Metropolis I-24 stands out as a reliable choice for travelers seeking convenience, cleanliness, and comfort, supported by a welcoming atmosphere and an attentive team.
Super 8 by Wyndham Metropolis offers a strategic location that is highly appreciated by travelers. The hotel's proximity to both local attractions and the interstate highway ensures easy access, making it an ideal choice for road trip enthusiasts and city explorers alike. The seamless parking experience further enhances convenience, and the value-centric pricing makes it a practical option for visitors to Metropolis.
The breakfast experience at the hotel has received mixed feedback. While some guests enjoyed a variety of options, others indicated that there is room for improvement in freshness and selection. Despite some positive experiences, guests often noted that the breakfast was minimal and carb-heavy, with occasional issues related to availability and quality.
Rooms at the Super 8 by Wyndham Metropolis are recognized as budget-friendly, but reviews highlight areas needing improvement. While dated decor and odors were recurring complaints, some guests did find the rooms clean and in decent shape for the price. Positive aspects include accommodating spaces and comfortable beds, which were consistently praised for their softness and restful quality.
Cleanliness at the hotel presents a mixed experience. Some guests appreciated the clean bathrooms and grounds, making it agreeable for travelers with pets, while others noted areas needing attention, such as odors and outdated fixtures. Despite some challenges, the general cleaning routine is effective in maintaining certain areas of the property.
The staff at Super 8 by Wyndham Metropolis stands out for their friendliness and professionalism. Guests frequently praised team members, especially Barbara and Anne at the front desk, for their warm and accommodating demeanor. The overall positive interactions with staff contribute significantly to guest satisfaction and encourage future visits.
Overall, Super 8 by Wyndham Metropolis is valued for its convenient location, comfortable beds, and friendly staff. While certain aspects like breakfast and room maintenance could benefit from enhancements, many guests find it a suitable and well-priced option for their stay.