4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Sercotel Ciutat D'Alcoi receives mixed feedback regarding its 4-star rating. On the positive side, guests highlight its excellent rooms and comfort, describing the quality as great for the price. The hotel is highly recommended by other travelers for these reasons. However, several guests feel the hotel falls short of 4-star expectations, noting the lack of some key amenities and services. Commonly mentioned missing elements include a kettle and teas in the room, a consistently open restaurant, bar service and a café facility. Cleanliness has also been criticized with some stating it is not up to 4-star standards. The breakfast offerings were found to be weak for a hotel of this rating. While the overall facilities and the welcome were praised in some reviews, the general consensus suggests that the hotel could improve in several areas to meet the full standards expected of a 4-star establishment.
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