Sever Rio Hotel

Marvao 39.38170800, -7.38294400 , Estrada Do Rio Sever, Portagem (Show on Map)
8.0
Very Good


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Summary of reviewsSever Rio Hotel is a well-regarded establishment benefiting from an exceptional location near tourist attractions such as Castelo de Vide, Marvão and scenic riverfront spots, ideal for nature enthusiasts. The hotel's proximity to these sites, coupled with its tranquil atmosphere and picturesque views, provide an excellent base for relaxation and exploration. Guests highlight easy access for both vehicles and public transportation.

The breakfast experience at Sever Rio Hotel is frequently praised for its quality, variety and use of high-quality local products, enjoyed in a pleasant setting with river views. While a few guests noted slight room for improvement, especially in the variety of offerings, the overall sentiment remains highly positive.

Dining at the hotel's restaurant is another highlight with guests enjoying a variety of well-prepared local and international dishes in a pleasant ambiance. The restaurant is particularly appreciated for its scenic terrace views, good service and reasonable prices, even if occasional minor issues like unintentional charges or crowded dining areas were noted.

The rooms, though minimalist and sometimes small, are valued for their comfort, cleanliness and functional design. Some guests mentioned minor drawbacks like the lack of amenities and smaller room sizes, but the consistent cleanliness and comfortable beds generally provide a positive experience. However, the Wi-Fi service receives mixed reviews, varying greatly in strength and reliability between different rooms.

The hotel staff significantly contribute to guests' satisfaction with their friendly and attentive service, creating a welcoming atmosphere. Families find the hotel accommodating, although room sizes may be tight for larger groups. For business travelers, the hotel offers good value and a cozy environment, though improvements could be made in workspace amenities and breakfast timing.

Sever Rio Hotel stands out for its cleanliness, well-maintained facilities and dedication to hygiene. Its location also ensures ease of access, making it suitable for guests with disabilities. Overall, the hotel's strategic location, quality dining, comfortable accommodations and excellent service make it a highly commendable three-star choice for a variety of travelers.
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Family Friendly Hotel
This hotel offers views of Marvão Castle. While specific family amenities aren't detailed, the location provides opportunities for family-friendly exploration of the historic area.

Cheap Hotel
Located in Portagem, this hotel offers a budget-friendly stay near the Rio Sever. It provides essential amenities for a comfortable visit to the area.

3-Star Hotel
Situated in Portagem on the banks of the Sever River, this 3-star hotel features a public pool and views of Marvão. The rooms have modern furnishings and flat-screen TVs. It has a restaurant that offers several meal options and an extensive wine list.

Accessible Hotel

Small Hotel

Room Types
Standard Double Room This room features mountain views and is decorated with modern furnishings and wooden floors. Each has a flat-screen TV and an en suite with a spacious shower.

Double Room with River and Castle View This room features a balcony with views of the Sever River and is decorated with modern furnishings. Each has a flat-screen TV and an en suite with a spacious shower.

Family Room with River and Castle View Spacious room with river view, ideal for a couple with one child

Twin Room with river and Castle View The unit has 2 beds.

About Sever Rio Hotel
License: 1176
Guest Reviews
8.0
Very Good
Location
The Sever Rio Hotel boasts an exceptional location that guests consistently praise. Situated close to several notable tourist attractions like Castelo de Vide and Marvão, the hotel offers easy access to both historical sites and natural wonders. Guests appreciate its proximity to the Sever River, a medieval bridge and the vibrant Portagem area, providing picturesque views of Marvão Castle and the surrounding green landscapes.

Many guests highlight the hotel's tranquil and peaceful atmosphere, perfect for relaxing stays. The location is ideal for those who enjoy nature with nearby river beaches and natural pools enhancing the experience. Visitors also find it convenient for hiking and exploring the broader Alentejo region, as well as areas in Spain. With excellent access to parking and public transportation, this hotel is particularly favorable for travelers with cars or motorcycles.

The scenic surroundings, including riverfront walks and beautiful balconies with incredible views, add to the charm. The hotel’s strategic placement is complemented by helpful and friendly staff, making it an excellent base for both relaxation and exploration. The central yet serene setting, combined with good facilities and reasonable prices, consistently leaves guests with a favorable impression.

Breakfast
The breakfast experience at Sever Rio Hotel has received a wealth of positive feedback from guests, consistently highlighting its quality and variety. Many describe the breakfast as excellent, delicious and very good, praising both the taste and the range of options available. Guests have enjoyed a full breakfast offering with high-quality local products and the presence of freshly squeezed orange juice. The breakfast room itself, often noted for its pleasant ambiance and river views, adds to the appeal.

The diversity of the breakfast has also been a point of appreciation with numerous guests mentioning the wide variety and completeness of the offerings. High marks were given to the various breakfast items, which were described as fresh and tasty. Specifically, the homemade and regional products were well-loved, providing a quintessentially local dining experience.

Despite the overwhelmingly positive reviews, some guests mentioned areas for improvement. Several reviews pointed out a lack of variety, scarcity in some products or a preference for more Portuguese pastries and gluten-free options. Issues such as a small and poorly ventilated dining room, waiting times for bread and a strict breakfast schedule were mentioned but did not overshadow the general satisfaction.

Overall, guests feel that the breakfast at Sever Rio Hotel is a standout feature that enhances their stay with frequent commendations for the food quality, attentive service and scenic dining environment.

Dinner
Sever Rio Hotel features an impressive restaurant located on the -1 floor, offering a pleasant dining experience with a 10% discount for hotel guests. Guests frequently highlight the delicious and well-prepared food with a variety of local and international dishes available. The ambiance is generally described as enjoyable and pleasant with many appreciating the terrace and beautiful view of the river and castle.

The food quality exceeds expectations for many, boasting tasty and high-quality dishes at fair prices. The restaurant's roasted cod and regional specialties receive special mentions. Despite occasional remarks about average meals, the overall consensus leans strongly towards positive dining experiences.

Service at the restaurant is noted to be good and the setting is praised for its consistency in quality and affordability. Whether dining indoors or in the hotel's garden, guests find the restaurant both pleasant and affordable. It is recommended to future visitors, especially those looking to explore local cuisine in a picturesque setting.

Some minor points of caution include the occasional charge for unordered items and crowded dining areas. However, the positive aspects largely overshadow these issues, making the Sever Rio Hotel's restaurant a notable highlight of the stay.

Rooms
Sever Rio Hotel offers minimalist yet functional accommodations, ideal for a short stay. While the rooms are generally small, they are cozy and comfortable, featuring impressive river views from select balconies. Cleanliness is consistently highlighted, ensuring a pleasant experience. Beds are comfortable, enhancing restful nights. Though some rooms may lack amenities like a minibar or sufficient lighting and could benefit from better soundproofing and larger size, the hotel's overall design and peaceable facilities provide a satisfactory stay. Despite a few drawbacks, such as small bathrooms and limited storage, the hotel's well-designed spaces make it a good value option for travelers seeking a clean and comfortable stay.

Beds
Sever Rio Hotel offers a mix of sleeping experiences. Many guests appreciated the comfortable, spacious beds that provided a restful night’s sleep. Words like super comfortable, bed high quality and very spacious appeared frequently, showcasing that the hotel succeeded in meeting the comfort expectations for several travelers.

However, there were some mixed reviews about the bed sizes and mattress quality. Numerous guests found the mattresses to be soft or even overly soft, leading to a lack of support. Complaints about sinking mattresses and outdated bedding materials were recurring themes.

Some reviewers mentioned encountering issues such as only having two cushions per bed, small and worn-out beds and not receiving requested double beds, but instead, separate beds or two single beds with gaps in the middle. Despite several guests experiencing discomfort due to bed-related issues, the consensus suggests that improvements are necessary for a more consistently comfortable stay. Overall, if bed comfort is a top priority, it’s worth considering these mixed experiences when booking a room at Sever Rio Hotel.

Cleanliness
Sever Rio Hotel consistently receives high marks for its cleanliness and overall maintenance. Guest reviews highlight the hotel’s exemplary standards, describing rooms and common areas as impeccably clean and well-kept. Visitors frequently mention that rooms are clean, tidy and comfortable with daily cleaning ensuring that everything remains in top condition. Common phrases such as "clean and functional" and "very clean facilities" underline the hotel’s commitment to maintaining a pristine environment.

Several reviews also mention that the cleaning standards are adequately and satisfactorily maintained with cleaning being "well done" and "up to mark." However, there are occasional mentions of areas needing improvement, such as general cleanliness of common areas and instances where bathrooms could be cleaner. Despite these few comments, guests generally seem pleased with the level of cleanliness throughout the hotel.

Housekeeping is noted as being prompt and efficient and everything in the hotel, including bathrooms, is regularly disinfected. Even though some rooms were described as cramped, the overall sentiment indicates that cleanliness is a priority at Sever Rio Hotel, making it a reliable choice for travelers concerned about hygiene.

Staff
The staff at Sever Rio Hotel have garnered overwhelmingly positive feedback from guests, who frequently commend their attentive and friendly demeanor. Numerous reviews highlight the hotel employees as being super friendly, courteous and always willing to assist. The reception staff, in particular, received consistent praise for their impeccable service and problem-solving abilities.

Guests appreciated the staff's genuine kindness and welcoming attitude, noting their ability to create a pleasant and hospitable atmosphere. The attentiveness and helpful nature of the team reflected in various aspects of the hotel experience, from check-in and check-out procedures to everyday interactions around the premises. Breakfast service also received positive remarks, though there were isolated mentions of a need for improvement in that area.

Overall, the Sever Rio Hotel's staff are frequently described as being both professional and proficient, offering excellent customer service that consistently meets and often exceeds guest expectations. Their readiness to accommodate and maintain a friendly, approachable presence contributes significantly to the hotel's value and appeal.

Wi-Fi
The Wi-Fi at Sever Rio Hotel receives mixed feedback from guests. Many appreciate a good Wi-Fi connection and high signal strength, finding the service decent and satisfactory. However, guests report significant issues with weak and unreliable Wi-Fi in many hotel rooms, citing very weak signals and poor mobile data coverage. Some experienced the internet as slow or even non-functional in their rooms with responses from staff not always being helpful. Overall, while some guests benefited from strong connectivity, others faced challenges with inconsistent and sometimes terrible internet service.

Family
Sever Rio Hotel offers a welcoming family atmosphere, providing a comfortable stay with access to the pool that children will enjoy. Guests have praised the attentive and friendly staff, mentioning their considerate service towards younger visitors. Many highlight the overall cleanliness and comfort of the hotel. However, the room sizes are a point of concern for families, as several reviews note that the accommodations may be too small for larger family groups or for those traveling with substantial luggage. Despite this, some families have expressed their intention to return, stating they have found a reliable option for their stays when traveling through the area.

3 Star
Sever Rio Hotel offers a commendable experience for a three-star accommodation. The breakfast stands out as a positive feature, frequently described as very good and of excellent quality for its rating. Room comfort is another highlight with guests finding them very pleasant and nice for a three-star hotel. The service provided is often noted as great and equivalent to what one would expect from a three-star establishment. Moreover, towel quality has been appreciated, aligning well with the hotel's three-star expectations.

However, there are some areas where the hotel falls short of its rating. The absence of a hairdryer has been pointed out as not meeting three-star standards. Additionally, there were mentions of the breakfast not meeting expectations comparable to even lower-tier establishments like Campanile. Despite these minor drawbacks, Sever Rio Hotel largely fulfills the expectations of a three-star hotel with satisfactory services and comfortable amenities.

Business
Sever Rio Hotel offers a notable experience for business travelers looking for value for money. The hotel is frequently patronized by business prospects and provides great value for the price. It is economical and accessible, making it an attractive option for those on business trips. The restaurant is reasonably priced, ensuring that meals are affordable without compromising on quality. The general ambiance is cozy, suitable for a comfortable stay during work-related visits.

However, there are some areas to consider. Rooms might lack a desk with adequate conditions for working and improved room lighting could enhance the workspace experience. Moreover, offering breakfast before 8 am would significantly benefit business guests with early schedules. Despite these minor drawbacks, Sever Rio Hotel stands out for its affordability and comfort, making it a practical choice for business travelers on a budget.

Accessible
Located in an accessible area, Sever Rio Hotel offers guests with disabilities an ease of access that's commendable. The premises are designed to be navigable, ensuring a comfortable stay. Guests can easily reach the hotel by car with parking conveniently available in front of the house, making arrival straightforward. The hotel's location not only allows for good access but also treats visitors to a charming view from the balcony. The staff is notably accommodating, further enhancing the accessible experience of the stay.


No, Sever Rio Hotel doesn't have any pool.

No, a spa isn't available at Sever Rio Hotel.

No, Sever Rio Hotel doesn't allow dogs.

No, parking facilities aren't available at Sever Rio Hotel.

No, Sever Rio Hotel doesn't have a gym.

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