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Summary of reviewsKyriad Direct Marseille Ouest - Martigues garners positive reviews for its strategic location, serene environment, and excellent service. Guests appreciate its tranquility and convenience, as it is nestled near picturesque natural settings and offers easy access to Martigues, the city center, airport, major roads, and commercial areas. The hotel's secure private parking, which is easily accessible and well-maintained, adds to the overall peace of mind and convenience for travelers.
The breakfast buffet receives commendations for its variety, quality, and early serving time, mostly enhancing the start of guests' days. Though there are some remarks about occasional shortages and cost, the attentive breakfast staff ensures a pleasant experience.
Rooms are generally clean, spacious, and comfortable, offering quality bedding for a restful sleep. Visitors appreciate the hotel's commitment to cleanliness and the friendly, professional staff who elevate the stay with their courteous and accommodating demeanor. However, guests note that some room furnishings and amenities show signs of wear and recommend updates to enhance the overall experience.
The hotel's attentive and cheerful staff receive high praise for their exceptional service, contributing significantly to guest satisfaction. Despite minor language barriers at times, the staff's warmth and dedication leave a lasting positive impression.
Guests also highlight the comfort of the beds, noting the quality bedding that ensures a supportive and restful sleep. Though a few guests mention varying opinions on mattress firmness, the general consensus is favorable.
In summary, Kyriad Direct Marseille Ouest - Martigues provides a clean, quiet, and comfortable experience with good value for money. Addressing minor improvements in room furnishings and breakfast replenishment could further enhance guest satisfaction. Show more
Read review summaries for all categories
Categories
Business Hotel
While specific business amenities are not detailed, Kyriad hotels often cater to business travelers.
Hotel with Parking
This hotel features secured, private, and free parking. It also offers accessible parking, catering to guests with specific needs.
Cheap Hotel
This hotel offers practical accommodation with free WiFi and parking. It provides a balance of affordability and essential amenities.
3-Star Hotel
This hotel is located on the outskirts of Martigues and offers essential services for a comfortable stay. It includes a restaurant, secure parking, and Wi-Fi access.
Family Friendly Hotel
Accessible Hotel
Room Types
Double RoomThis room has a flat-screen TV and integrated alarm, free WiFi+ access and also a welcome tray. It has private bathroom with bath or shower.
An extra bed is not possible in this room.
Twin RoomThis room has a flat-screen TV and integrated alarm, free WiFi+ access and also a welcome tray. It has private bathroom with bath or shower.
Guest Reviews
7.3
Good
Location
Nestled in a serene and accessible spot, Kyriad Direct Marseille Ouest - Martigues offers a strategic location for travelers seeking both tranquility and convenience. The hotel is close to charming natural settings, with the lakeshore and beach just a short distance away, promising picturesque views. Guests appreciate the peaceful environment, enhanced by a sense of security with the availability of private, closed parking. The location is not only quiet but also practical for those looking to explore Martigues and its surroundings, with easy access to major roads, restaurants, shops, and even fast food options. Additionally, it's a convenient hub for excursions, being close to the city center and the airport. The hotel's proximity to a mall and commercial area, yet tucked away from the hustle and bustle, makes for a pleasant stay. In this well-maintained establishment, guests consistently commend the warmth of the staff, the quality of the accommodation, and the comfort of the bedding, affirming its suitability for short stays and providing good value for money.
Breakfast
Kyriad Direct Marseille Ouest - Martigues offers a breakfast experience that mostly resonates well with guests. The buffet is frequently praised for its variety and richness, ranging from sweet to savory offerings that resemble those of a 4-star establishment. Visitors have often described the breakfast as excellent, plentiful, and top-notch, highlighting the extensive selection available. Moreover, the early serving time appears favorable to many, complementing the hotel's serene location.
However, the breakfast does come with some criticisms. Some guests mention a lack of replenishment for popular items like croissants, leading to disappointment for those arriving later in the morning. A few reviews also hint at a limited selection and note that some products might not meet homemade expectations, with everything being store brand. Additionally, the cost of breakfast is noted as being somewhat expensive relative to the offerings. Despite these critiques, the breakfast service staff is praised for being attentive and accommodating, ensuring a generally positive start to the day for most guests.
Rooms
Kyriad Direct Marseille Ouest - Martigues offers a mixed experience when it comes to its rooms. Many guests appreciate the spaciousness and quiet atmosphere that provide a restful night's sleep, praising the quality bedding that ensures comfort. The rooms are generally clean, with an affordable price point and accommodating staff contributing positively to the overall stay. Guests also find the arrangement of rooms pleasant, matching the photographs on the hotel’s website.
However, the hotel faces criticism regarding outdated furniture and fixtures. Many reviewers note that the rooms have started to show signs of wear, with old carpets and furniture that could use an update. The air conditioning and heating often fall short, leaving rooms too warm or insufficiently heated. Some guests mention issues such as dusty interiors and broken doors, suggesting areas for improvement in maintenance and renovation.
Despite these drawbacks, the proximity to local attractions and the services offered are appreciated by those looking for a convenient stay. Overall, while the rooms provide a decent and comfortable experience, addressing the concerns about outdated elements and maintenance would enhance guest satisfaction significantly.
Beds
The beds at Kyriad Direct Marseille Ouest - Martigues receive a predominantly positive response from guests, with many citing the comfort as a highlight of their stay. The bedding is often described as comfortable and of good quality, with guests appreciating the spaciousness and support that the mattresses provide. Even those with back problems have found the beds to be accommodating. Many guests enjoy the overall comfort and calmness offered by the bedding, making for a restful night's sleep. However, there are a few mentions of differing experiences, where some felt the beds were either too soft or too firm. Despite these occasional contrasting views, the consensus leans towards the hotel providing a pleasant and restful sleeping experience.
Cleanliness
Kyriad Direct Marseille Ouest - Martigues is consistently praised for its outstanding cleanliness and welcoming atmosphere. Guests frequently mention the clean and comfortable rooms, with many highlighting the impeccable standards of cleanliness throughout the hotel. Despite the establishment showing some signs of age, it remains well maintained, ensuring a pleasant and tranquil stay. The hotel offers functional and spacious accommodations, with additional perks like free parking. Visitors often commend the courteous and smiling staff for their hospitality, creating a warm and inviting environment. Overall, Kyriad Direct Marseille Ouest - Martigues offers a clean, quiet, and comfortable experience, making it an attractive option for travelers seeking excellent value for money.
Staff
Kyriad Direct Marseille Ouest - Martigues impresses guests with its exceptional service and welcoming atmosphere. Visitors consistently praise the staff's warmth and professionalism, describing their interactions as friendly and cheerful. Staff members are attentive, accommodating, and go out of their way to ensure guests have a pleasant experience, from the moment they arrive to the time they depart. Their friendliness is evident in both the reception and restaurant areas, making guests feel comfortable and valued. While language barriers may occasionally exist, the kindness and responsiveness of the staff successfully overcome these challenges, leaving guests with positive memories. The cleanliness of the rooms and the comfort of the amenities further contribute to the overall satisfaction of guests. Despite occasional remarks about management, the dedicated team works tirelessly to maintain a welcoming environment that enhances the stay for all visitors.
Parking
Kyriad Direct Marseille Ouest - Martigues offers guests a reassuring and tranquil parking experience. The hotel provides a secure private parking area that is enclosed and accessed via a coded gate, ensuring peace of mind for those leaving their vehicles, including motorcycles. Many guests appreciate the ample and convenient parking options available, highlighting the generous availability of free parking spaces. The parking lot contributes to the overall quiet ambiance of the hotel, reminiscent of an American-style lodging with direct access to rooms from the parking area. Though some mention the parking condition could be improved, the security and ease of access are consistently praised, making it a notable feature for travelers seeking both safety and convenience during their stay.
No, Kyriad Direct Marseille Ouest - Martigues doesn't have any pool.
No, a spa isn't available at Kyriad Direct Marseille Ouest - Martigues.
No, Kyriad Direct Marseille Ouest - Martigues doesn't allow dogs.
Yes, parking facilities are available at Kyriad Direct Marseille Ouest - Martigues.
No, Kyriad Direct Marseille Ouest - Martigues doesn't have a gym.