Royal Crown Hotel Marsa Matruh عائلات فقط
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Summary of reviewsThe Royal Crown Hotel Marsa Matruh enjoys a prime location that garners high praise from guests. Nestled in the city center, it provides convenient access to various services, including shops, banks, hospitals and restaurants. Guests appreciate its proximity to the corniche, which offers spectacular sea views and an inviting beach atmosphere. This blend of vibrant city life and tranquil coastal scenery ensures a seamless and enjoyable stay.
The rooms at the hotel offer pleasant sea views from the balconies and are often noted for their cleanliness and nice scent. However, the amenities and maintenance require significant improvements. The absence of air conditioning in most rooms, outdated furniture and poor soundproofing detract from the overall experience. Bathrooms face criticism for broken fixtures and inadequate sealing, while the lack of daily cleaning and essential items further diminish comfort. Despite these issues, the cleanliness and views provide a positive aspect to the overall room experience.
Cleanliness across the hotel receives mixed reviews. While the attentive staff maintains general cleanliness and promptly collects garbage, there are complaints of rooms not being initially clean and a lack of daily cleaning services. Despite these challenges, requested cleaning services prove to be efficient when called upon, contributing to a generally good standard of cleanliness overall.
The hotel's staff shine as a key highlight, consistently praised for their exceptional service and demeanor. Guests frequently commend their politeness, helpfulness and attentiveness. Specific staff members, including Hossam and Hassan, are recognized for their respectful and friendly interactions. The reception team, in particular, is noted for their courteous service, ensuring all guest requests are promptly addressed. The cooperative and kind atmosphere fostered by the staff leaves a lasting, positive impression, making the hotel's hospitality a standout feature.
Overall, the Royal Crown Hotel Marsa Matruh stands out for its ideal location and superb staff service, despite needing improvements in room amenities and maintenance.
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The rooms at the hotel offer pleasant sea views from the balconies and are often noted for their cleanliness and nice scent. However, the amenities and maintenance require significant improvements. The absence of air conditioning in most rooms, outdated furniture and poor soundproofing detract from the overall experience. Bathrooms face criticism for broken fixtures and inadequate sealing, while the lack of daily cleaning and essential items further diminish comfort. Despite these issues, the cleanliness and views provide a positive aspect to the overall room experience.
Cleanliness across the hotel receives mixed reviews. While the attentive staff maintains general cleanliness and promptly collects garbage, there are complaints of rooms not being initially clean and a lack of daily cleaning services. Despite these challenges, requested cleaning services prove to be efficient when called upon, contributing to a generally good standard of cleanliness overall.
The hotel's staff shine as a key highlight, consistently praised for their exceptional service and demeanor. Guests frequently commend their politeness, helpfulness and attentiveness. Specific staff members, including Hossam and Hassan, are recognized for their respectful and friendly interactions. The reception team, in particular, is noted for their courteous service, ensuring all guest requests are promptly addressed. The cooperative and kind atmosphere fostered by the staff leaves a lasting, positive impression, making the hotel's hospitality a standout feature.
Overall, the Royal Crown Hotel Marsa Matruh stands out for its ideal location and superb staff service, despite needing improvements in room amenities and maintenance.
3-Star Hotel
Located in Marsa Matruh, this hotel offers a location on Cornish Road. It provides essential amenities and comfortable accommodations.
Hotel near The Beach
Family Friendly Hotel
Cheap Hotel
Guest Reviews
The Royal Crown Hotel Marsa Matruh boasts a prime location that has delighted many of its guests. Nestled in the heart of the city, it is conveniently close to various services, shops, banks, hospitals and restaurants, ensuring accessibility and convenience for all visitors. Guests particularly appreciate its central position and proximity to the corniche, offering spectacular sea views and an inviting beach atmosphere. This strategic location combines vibrancy with tranquillity, allowing guests to explore the city's attractions effortlessly while enjoying the beautiful coastal scenery. The hotel’s advantageous placement, directly on the corniche and near to essential services, has earned high praise for making visits seamless and enjoyable.
The Royal Crown Hotel Marsa Matruh offers rooms that generally feature balconies with pleasant sea views, which many guests appreciate. The rooms are noted for their cleanliness and having a nice scent. However, there are several concerns regarding the amenities and maintenance. Many guests mentioned the absence of air conditioning with only some rooms equipped with fans. The furniture and overall decor are described as old and basic and rooms appear to be narrow. The bathrooms have received criticism for outdated fixtures and maintenance issues, such as broken showers and inadequate sealing leading to water leakage. Additionally, the soundproofing is poor, both for the walls and the balcony door, which affects privacy and comfort. Guests also highlighted a lack of essential items like cups, spoons and forks and noted that rooms are not cleaned daily. Despite having balconies, some guests felt they lacked privacy and presented minor safety concerns due to low wires, especially for families with children. Overall, while the views and cleanliness are positives, the hotel would benefit greatly from updates and improvements in room facilities and maintenance.
The Royal Crown Hotel in Marsa Matruh receives mixed reviews regarding its cleanliness. Guests appreciate the effort of the attentive staff, who ensure the place is generally clean and promptly collect garbage. The overall cleanliness is described as good by some visitors. However, several guests expressed concerns about rooms not being clean initially and lack of daily room cleaning. Issues such as no cleaning tools provided inside the rooms are also noted. Despite initial setbacks, requested cleaning services seem efficient.
The staff at the Royal Crown Hotel Marsa Matruh receives consistent praise for their exceptional service and demeanor. Many reviews compliment the politeness and helpful nature of the crew, noting that employees are respectful, supportive and cooperative. Members of the staff, including Hossam and Hassan, are frequently highlighted for their respectful, ethical and friendly interactions with guests. The reception team, in particular, stands out for their attentiveness and courteous service, ensuring that all requests are promptly fulfilled. Guests appreciate the kind and cooperative atmosphere fostered by the staff, often referring to the young employees as diamonds. The overall treatment from staff members, described as more than excellent, leaves a lasting impression, making the hotel's hospitality a standout feature.
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No, Royal Crown Hotel Marsa Matruh عائلات فقط doesn't have any pool.
No, a spa isn't available at Royal Crown Hotel Marsa Matruh عائلات فقط.
No, Royal Crown Hotel Marsa Matruh عائلات فقط doesn't allow dogs.
No, parking facilities aren't available at Royal Crown Hotel Marsa Matruh عائلات فقط.
No, Royal Crown Hotel Marsa Matruh عائلات فقط doesn't have a gym.
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