JAZ Elite Crystal, Almaza Bay

Marsa Matruh 31.19568500, 27.55482200 , 37 Km East Almaza Bay (Show on Map)
8.7
Very Good


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Summary of reviewsJaz Crystal at Almaza Bay is highly praised for its outstanding location on the North Coast, featuring a beautiful beachfront with crystal-clear waters and a stone-free entry, creating an exceptional seaside experience. The spacious rooms are well-suited for families and the hotel's peaceful atmosphere and excellent facilities contribute to a memorable stay despite a higher price point.

The hotel receives consistent acclaim for its extensive and varied breakfast buffet, described as excellent and more than satisfactory. The dinner offerings also receive positive feedback for their quality and taste, although some guests express preferences for more diverse options to satisfy everyone in the family.

Families appreciate the spacious and comfortable rooms, often highlighting the clean environment and friendly staff. However, there are mentions of outdated furnishings and a need for bathroom renovations. Some guests feel the room rates do not always reflect the quality of the accommodations, affecting the perception of value for money.

Cleanliness is a standout feature at Jaz Crystal with guests highlighting the pristine condition of the facilities, rooms, beach and pool. The helpful, kind and professional staff contribute to a clean and friendly atmosphere, ensuring a pleasant stay.

The hotel's staff, including notable reception and front desk members, are frequently recognized for their exceptional service and friendliness. This high level of hospitality significantly enhances the overall guest experience, making each stay memorable.

Despite the resort's luxurious amenities, the WiFi service is a notable drawback with guests expressing frustration over its weak and unreliable performance. This aspect requires improvement to align with the otherwise positive experiences guests have at the hotel.

The pool area is well-maintained, spacious and attracts positive reviews, adding to the outdoor appeal alongside the remarkable beach. The serene and breathtaking beach with its clear waters and soft sand, remains a highlight for many guests, supported by attentive and friendly staff.

While the beds generally receive positive feedback on comfort, there are occasional complaints about thick pillows and worn mattresses, alongside instances of housekeeping issues which are quickly addressed by staff when reported.

Overall, JAZ Elite Crystal, Almaza Bay provides an exceptional coastal retreat with superb hospitality, excellent facilities and a stunning beachfront, making it a preferred destination for a tranquil and enjoyable summer vacation.
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Categories
Luxury Resort
A 5-star hotel in Almaza Bay, this resort offers a beachfront location and is noted for its value and high customer ratings for cleanliness and facilities.

Resort near The Beach
Located in Almaza Bay, this resort offers a prime beachfront location with crystal-clear waters. It provides luxurious accommodations and is known for its exceptional service.

Resort Taking Steps Towards Sustainability
Holding a Green Star certification, this hotel is recognized for its efforts in environmental sustainability. The JAZ Hotel Group has a program dedicated to implementing eco-friendly practices across its properties.

Resort with Spa
This resort is a highly-rated luxury hotel with spa facilities. Specific details about the spa are not available in the provided data.

Family Friendly Resort
This resort offers a white sandy beach, multiple swimming pools including dedicated pools for kids, and a variety of dining options with à-la-carte restaurants and bars. It provides comprehensive family-friendly facilities and services for an enjoyable stay.

Romantic Resort
As part of the Almaza Bay resorts, it offers high-quality service and amazing staff. The location is known for its beautiful views and crystal-clear waters, providing a luxurious and romantic experience.

Resort with Swimming Pool
Located in Almaza Bay, this resort offers access to a pristine beach and multiple swimming pools. The resort provides a luxurious experience with high-quality amenities and services suitable for discerning travelers.

  Children's Pool    Outdoor Pool  


Resort with Parking
Located in Almaza Bay, this resort is known for its luxury and offers free private parking. It is a top choice for travelers seeking convenience and quality.

Resort with Gym
This hotel is listed as having gym facilities.

5-Star Resort
Located within the Almaza Bay complex, this 5-star luxury hotel provides access to a private beach and offers spa facilities, including a hot tub, sauna, and steam room, ensuring a relaxing and high-end stay.

Resort with Outdoor Pool
JAZ Elite Crystal, Almaza Bay features an outdoor swimming pool and a kids pool. This combination ensures that both adults and children have suitable pool options.

Resort with Children's Pool
This resort includes a specific Kids Pool as part of its facilities. It also features a Kids Club and Playground, contributing to a comprehensive family holiday experience centered around water activities.

Resort for Honeymoon

Business Resort

Resort with Tennis Courts

Room Types
Superior, Queen or Twin Bed, Pool View Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a minibar, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Superior, Queen or Twin Bed, Side Sea View Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room features air conditioning, a minibar, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

Family, Queen or Twin Bed, Garden View Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a minibar, a safe deposit box, as well as a TV with cable channels. The unit offers 3 beds.

Family, Queen or Twin Bed, Side Sea View Offering free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room offers air conditioning, a minibar, a safe deposit box, a sofa and a TV with cable channels. The unit offers 3 beds.

Executive Suite, Queen Bed, Sea View This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. This air-conditioned suite features a dining area, a TV with cable channels a minibar and a terrace. The unit offers 2 beds.

Royal Suite, Queen Bed, Sea View This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. This air-conditioned suite consists of a dining area, a TV with cable channels a minibar and a safe deposit box. The unit offers 2 beds.

Superior, Twin Bed, Garden View, Ground Floor Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a safe deposit box, a TV with cable channels, as well as garden views. The unit has 2 beds.

Superior, Queen or Twin Bed, Pool View, Ground Floor Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a safe deposit box, a TV with cable channels, as well as pool views. The unit has 1 bed.

Family, Queen or Twin Bed, Garden View, Ground Floor Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room features air conditioning, a minibar, a safe deposit box, a TV with cable channels, as well as garden views. The unit has 3 beds.

Family, Queen or Twin Bed, Pool View, Ground Floor Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room features air conditioning, a minibar, a safe deposit box, a TV with cable channels, as well as pool views. The unit has 3 beds.

Junior Suite, Queen Bed, Sea View This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a minibar, a safe deposit box and a TV with cable channels. The unit has 2 beds.

Family, Queen or Twin Bed, Pool View The family room provides air conditioning. The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
Jaz Crystal at Almaza Bay boasts a prime location on the North Coast, making it an ideal destination for a summer vacation. The highlight of the hotel is undoubtedly its beautiful beachfront, where the crystal-clear, tranquil waters and gentle, stone-free entry provide an incredible seaside experience. The property itself is praised for its spacious rooms, excellent facilities and superb hospitality, accommodating families with ease. The stunning beach and peaceful atmosphere contribute to an overall wonderful setting. While some reviews hint at a higher price point, the exceptional location and outstanding service make it a memorable stay for many.

Breakfast
Jaz Crystal in Almaza Bay receives high praise for its breakfast offerings. Guests consistently highlight the richness and extensive variety of the breakfast buffet, often describing it as excellent, amazing and more than satisfactory. The spread is noted for its abundance and the range of options available, catering to diverse tastes. While some have mentioned that certain food items did not match their palates, the breakfast generally garners positive feedback. Along with the delightful breakfast, the hotel's stunning beach, pristine cleanliness and inviting atmosphere further enhance the overall experience.

Dinner
Jaz Crystal in Almaza Bay offers a dining experience that has received varied reviews from guests. Overall, the food at the hotel is praised for being tasty, delicious and rich. Many guests have highlighted the delicious dinner spreads, superb ingredient quality and wonderful buffet dinners. The dinner options across the hotel's different restaurants are generally appreciated with some describing their experiences as exquisite and excellent.

However, there are some criticisms regarding the limited choices available for dinner and the difficulty in satisfying diverse family food preferences in one location. Despite these occasional shortcomings, the overall sentiment towards the food, especially at dinner, is quite positive, emphasizing both the variety and quality on offer.

Rooms
Jaz Crystal in Almaza Bay offers spacious and comfortable rooms that are particularly well-suited for families with children. Guests appreciate the cleanliness and the friendly staff with rooms generously accommodating up to four people. The beds and pillows are frequently highlighted for their comfort and many rooms provide nice views of the pool or partial sea views.

However, some aspects of the rooms are outdated, including the furniture, floors, curtains and overall decoration. The bathrooms are also noted as needing renovation with some reports of them not being thoroughly cleaned. Despite these issues, the rooms are well-equipped for a comfortable stay, although they lack amenities such as a coffee machine. The quality and standard of the rooms do not always match the high room rates, leading to some dissatisfaction regarding value for money.

Beds
The beds at JAZ Elite Crystal, Almaza Bay receive mixed feedback from guests. Many guests find the extra beds to be super comfy and describe the main beds as really comfortable. Furthermore, the rooms themselves are noted to be nice, very comfortable and clean. However, some guests have reported issues, including thick pillows and mattresses that are absolutely uncomfortable and in need of replacement. There have also been instances where guests found the beds not clean, although housekeeping was prompt in changing the sheets when notified. Despite these concerns, the overall comfort of the rooms seems to be a positive factor for many visitors.

Cleanliness
JAZ Elite Crystal, Almaza Bay has garnered high praise from guests for its exemplary cleanliness and overall experience. Visitors consistently highlight the pristine condition of the facilities, rooms, beach and pool. The hotel is noted not only for its clean and organized rooms, but also for the overall cleanliness and safety maintained throughout the grounds, including the reception area.

The staff at Jaz Crystal are frequently commended for their helpfulness, kindness and professionalism, going out of their way to ensure each guest has a pleasant stay. The quality of service, combined with the hotel's cleanliness, creates a comfortable and inviting environment.

Guests appreciate the hotel's location, food quality and the scenic, serene beach with its clear and calm waters. Additionally, the compact nature of the hotel means that everything is easily accessible, adding to the convenience and relaxation of the stay.

Visitors describe their experiences at Jaz Crystal with terms like amazing, fabulous and wonderful, emphasizing that both the hospitality and the management contribute to an exceptionally clean and friendly atmosphere.

Staff
The hospitality at JAZ Elite Crystal, Almaza Bay shines through, bolstered by an exceptionally friendly and professional staff. Guests frequently praise the service as amazing, remarking that staff are proactive, always ready to help and attentive to needs. The reception and front desk teams, including standout individuals like Mr. Kadry, receive high marks for their warmth and efficiency. Whether interacting with waiters, cooks, housekeepers or doormen, visitors consistently note the kindness and politeness of the staff, even towards children.

The quality of service extends to all areas of the hotel, including restaurants, rooms and reception. Guests appreciate the world-class spirit of the restaurant chefs who are often willing to make exceptions for dietary preferences. The exceptional breakfast buffet is frequently mentioned as a highlight. Overall, the staff's remarkable behavior and attitude contribute significantly to a comfortable and memorable stay at Jaz Crystal.

Wi-Fi
Despite the idyllic setting and luxurious amenities at JAZ Elite Crystal, Almaza Bay, guests frequently mention difficulties with the hotel's WiFi. The overall consensus indicates that the internet service is weak and unreliable, struggling to stay connected in various areas, including guest rooms. Several reviews highlight the necessity for immediate improvements to the WiFi to better complement the otherwise positive experience of staying at this resort. The issue appears to be significant enough to impact guests' satisfaction, suggesting a crucial area for enhancement.

Pool
The pool area at JAZ Elite Crystal, Almaza Bay, is spacious and attractive, contributing significantly to the overall appeal of the hotel's outdoor facilities. Guests frequently praise the clean and well-maintained pool, complementing the equally impressive beach. While some reviews mention a need for occasional maintenance, the pool generally receives positive feedback for its condition and atmosphere. Nearby lounges like Pier88 and Sachi add to the hotel's convenience and charm, making the pool area a delightful aspect of the guest experience.

Beach
In the serene sanctuary of Almaza Bay, Jaz Crystal stands out for its remarkable beach, often described as "amazing" and "magical." Guests are captivated by the crystal-clear, turquoise waters and soft, white sand, painting a picturesque seaside retreat. The beach is repeatedly praised for its cleanliness and well-maintained facilities, complemented by the friendly and professional staff who enhance the overall experience. Despite a few mentions of dated rooms and occasional high waves, the overwhelming consensus celebrates the beach's unparalleled beauty and serenity. This retreat boasts a perfect blend of stunning natural scenery and excellent hospitality, making it an ideal destination for a tranquil coastal getaway.


Yes, JAZ Elite Crystal, Almaza Bay has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at JAZ Elite Crystal, Almaza Bay.

No, JAZ Elite Crystal, Almaza Bay doesn't allow dogs.

Yes, parking facilities are available at JAZ Elite Crystal, Almaza Bay.

Yes, JAZ Elite Crystal, Almaza Bay has a gym.

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