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Summary of reviewsRiad Errabii & Spa, located in the heart of Marrakech's Medina, offers a peaceful retreat nestled within a tranquil neighborhood. Its prime location allows guests easy access to popular tourist attractions, markets, and museums, creating an opportunity for authentic exploration of Marrakech's vibrant local culture. Despite minor navigational challenges, guests appreciate the riad's proximity to key sites such as Jemaa el Fna square and Bahia Palace.
The riad's breakfast is highly praised for its abundance and delicious, traditional flavors. Guests revel in the hearty meals prepared with local ingredients, served fresh each morning in a flexible and convenient manner. The attention given by staff members further enhances the dining experience, ensuring a satisfying start to the day.
Rooms at Riad Errabii & Spa are noted for their cleanliness and comfort, offering a charming escape from the city's hustle. Though some rooms may feel small or dark, their overall design—complete with air conditioning and private bathrooms—provides a cozy and tranquil retreat. The serene atmosphere of the internal courtyard and the tasteful decor add to the inviting ambiance.
Cleanliness is a standout feature, with both rooms and common areas consistently maintained to high standards. Guests appreciate the tidy and organized space, along with the beautiful traditional décor that complements the tranquil setting. The family's dedication to maintaining both the cleanliness and the serene atmosphere significantly contributes to a pleasant stay.
The staff at Riad Errabii & Spa receives considerable praise for their exceptional service and hospitality. Known for their friendliness and attentiveness, they ensure guests feel at home with personalized assistance and invaluable guidance. Their warm and family-like approach creates a welcoming atmosphere that leaves a lasting impression.
The spa facilities, including a highly recommended hammam and massage services, contribute to a relaxing experience. Guests can unwind in the intimate and soothing environment, enjoying the rejuvenation offered on-site without needing to venture elsewhere.
While the beds receive mixed reviews, with some guests finding them firm, the overall comfort of the rooms and attentive housekeeping ensure a satisfactory experience. In summary, Riad Errabii & Spa provides a delightful stay with its strategic location, abundant breakfast, charming rooms, impeccable cleanliness, and exceptional staff, all complemented by relaxing spa amenities. Show more
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Riad for Yoga
Offers a traditional Riad experience with added spa amenities. Its serene courtyard is perfect for morning yoga sessions.
Riad where Extra Health & Safety Measures Have Been Taken
The 'Spa' designation suggests a heightened awareness of hygiene and guest well-being. Spa treatments necessitate rigorous cleaning procedures, indicating a broader commitment to health and safety across the riad.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Basic Double Room MentheThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The double room has a wardrobe, a dressing room, a tiled floor as well as a carpeted floor. The unit has 1 bed.
Basic Double Room VerveineThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Twin Room BasilicThe twin room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The twin room is fitted with a wardrobe, a dressing room, a tiled floor as well as a carpeted floor. The unit offers 2 beds.
Basic Triple Room GasminFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a private entrance, a wardrobe and a dressing room. The unit has 2 beds.
Quadruple Room GeraniumThe quadruple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.
Basic Double Room ArganierThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Triple Room OlivierThe triple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Triple Room PalmierThe triple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The triple room features a wardrobe, a dressing room, a tiled floor as well as a carpeted floor. The unit has 3 beds.
About Riad Errabii & Spa
License: 40000MA0595
Guest Reviews
8.7
Very Good
Location
Located in the heart of Marrakech's Medina, Riad Errabii & Spa is nestled in a tranquil neighborhood, offering close proximity to a variety of tourist attractions. Guests note that the riad is just a short walk from popular sites, markets, and museums, with some estimating a 10- to 15-minute stroll to key points of interest. The neighborhood is pleasant, providing an authentic Moroccan experience as visitors wander through vibrant stalls that showcase local life.
While the riad is beautifully situated within the Medina, its somewhat challenging location can be difficult to find, particularly upon arrival in the dark. However, with Google Maps and a bit of acclimatization, the route becomes easier to navigate over time. Despite a few guests mentioning remote streets and confusing pathways, others appreciate the opportunity to immerse themselves in the local culture during their walks to destinations such as the central square and Bahia Palace.
The geographical setting allows convenient access to attractions, with some areas reachable on foot in mere minutes. Although certain guests feel the location could be improved, many express that the warm and attentive staff more than compensate for any perceived drawbacks. Overall, Riad Errabii & Spa offers a peaceful retreat with thoughtful service in a location that allows for an enriching exploration of Marrakech.
Breakfast
When staying at Riad Errabii & Spa, guests consistently praise the breakfast offerings, highlighting the abundance and deliciousness of the traditional spread. Breakfasts are noted for being hearty and satisfying, often described as plentiful and very good. The inclusion of local products such as exquisite bread, coffee, and tea adds an authentic touch that many appreciate. The meals are prepared fresh every morning, often with a personal touch by staff members like Taha and Naim, ensuring both quality and a pleasant dining experience.
While the breakfast is commended for its variety and traditional flavors, some guests have pointed out that it tends to be repetitive, with suggestions for the inclusion of more fruit, protein, or savory options like eggs or omelettes to balance the otherwise carb-rich spread. Nevertheless, guests have found the meals adequate, with some describing them as the most complete they have had in their travel experiences. The flexible serving times further enhance the convenience, allowing guests to enjoy their meals at their leisure. Overall, the breakfast at Riad Errabii & Spa stands out as a highlight of the stay, providing ample and tasty options that leave guests well-satisfied.
Rooms
Riad Errabii & Spa offers a charming escape from the city's rapid pace, providing guests with an inviting corner of comfort and tranquility. The rooms, though sometimes described as small, are consistently noted for their cleanliness and comfort. Those designed for larger groups, such as the rooms for four, receive praise for their spaciousness and pleasant furnishings. Air conditioning and private bathrooms add a layer of convenience, ensuring a comfortable stay. Though some guests mention that the rooms can feel a bit tight or dark, and ventilation is occasionally a concern, the beds maintain a reputation for being very comfortable, even if a few find the mattresses somewhat hard.
The beauty of the Riad itself and its welcoming atmosphere are often highlighted. Rooms often overlook the serene internal courtyard, enhancing the peaceful ambiance. Guests appreciate the attention to detail, such as towels and tasteful decor, and remark on the well-kept facilities. The location is another significant asset, with the Riad situated centrally, providing easy access to the nearby Jemaa el Fna square. Despite minor issues like the need for open windows for ventilation and occasional morning disturbances from breakfast activities outside, the Riad consistently provides a beautiful and comfortable retreat in the heart of the city.
Beds
Riad Errabii & Spa offers a mixed experience when it comes to bed comfort. Some guests highlight the comfort of the beds, appreciating the daily change of linens and spacious rooms featuring air conditioning. However, numerous reviews also describe the beds as hard and the mattresses as firm, comparing them to a wooden board. Despite these contrasting views, the comfort of the rooms and the diligent housekeeping seem to support an overall pleasant stay for guests.
Cleanliness
Riad Errabii & Spa receives high praise for its exceptional cleanliness, with guests frequently noting that both rooms and common areas are consistently very clean and well-maintained. Spacious rooms provide a comfortable stay, while daily cleaning ensures a spotless environment. The riad offers a tranquil atmosphere, further enhanced by its beautiful, traditional décor and fittings. Guests appreciate the attention to detail and organization, describing the space as tidy and cozy. The courtyard adds to the charm, being both nice and bright. The staff, noted for their kindness and helpfulness, contribute significantly to the pleasant experience at this family-run establishment. Guests often highlight the delicious and abundant breakfast, though some suggest improvements with the addition of eggs, protein, and fruit. While there were isolated mentions of limited cleaning issues, these do not overshadow the overwhelmingly positive feedback. Overall, Riad Errabii & Spa consistently impresses visitors with its impeccable cleanliness and serene ambiance.
Staff
Riad Errabii & Spa has garnered high praise for its exceptional staff, who are consistently described as friendly, attentive, and welcoming. Guests frequently highlight the personalized service provided by the staff, who often treat guests like family and go out of their way to ensure a comfortable stay. Specific staff members, like Naim, Taha, Mourad, and Mohamed, receive special mentions for their kindness, responsiveness, and accommodating nature. They play a vital role in making guests feel at home by offering invaluable assistance, whether it's providing guidance around the area, organizing transport, or simply sharing a cup of Moroccan tea. The breakfast service is also noted to be a highlight, with staff ensuring it meets every guest's preferences. Overall, the team's tireless dedication and hospitality contribute significantly to the warm and family-like atmosphere at the Riad, leaving a lasting impression on all who visit.
Spa
The spa at Riad Errabii & Spa has garnered high praise from guests, particularly for its exceptional hammam experiences. Described as magnificent and a must-try, the hammam offers 40 minutes of pure relaxation, leaving those who indulge feeling rejuvenated. The intimate setting accommodates up to two people at a time, providing a private and soothing environment. Compliments extend to the massages as well, which are frequently recommended as fascinating and highly recommended. The relaxation area, attached to the riad, enhances the tranquil atmosphere, offering a quiet retreat for hotel guests. Furthermore, taking advantage of the hammam and spa facilities on-site saves the trouble of venturing elsewhere for a similar, calming experience. The rooftop terrace adds to the charm, providing a pleasant spot to unwind.
No, Riad Errabii & Spa doesn't have any pool.
Yes, a spa is available at Riad Errabii & Spa.
No, Riad Errabii & Spa doesn't allow dogs.
No, parking facilities aren't available at Riad Errabii & Spa.