Riad Chennaoui
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Summary of reviewsRiad Chennaoui, nestled in the heart of Marrakech's historic Medina, offers an ideal location for travelers eager to explore the city's major attractions on foot. Its proximity to Jemaa el-Fnaa square and the Bahia Palace, coupled with its tranquil and secure setting, allows guests to immerse themselves in Moroccan culture while enjoying a peaceful retreat. The structure of the riad is frequently praised for its beauty and authenticity, providing a cozy and traditional Moroccan lodging experience elevated by the welcoming and helpful staff.
The breakfast at Riad Chennaoui is a significant highlight with guests lauding the "delicious," "generous," and "very good" offerings. Its typical Moroccan breakfast, served in the charming courtyard or patio, features substantial, filling portions and freshly prepared ingredients, including mint tea and orange juice. Any critiques about simplicity or repetitiveness are overshadowed by the overall positive reception and the accommodating nature of the staff.
Dinner at Riad Chennaoui also earns high marks, particularly for the traditional tajines prepared by Mohammed, as well as couscous and other Moroccan dishes. Guests found the meals offered at the riad superior to those at nearby restaurants, often highlighting the fresh orange juice. The staff's enthusiasm and hospitality further enhance the dining experience.
While room experiences vary, many guests find them clean, cozy and reflective of authentic Moroccan style. Some guests report issues with room hygiene, size, temperature control and maintenance. Efforts to maintain consistency in cleaning and upkeep, particularly in bathrooms, could improve overall satisfaction.
Cleanliness at Riad Chennaoui receives mixed reviews. Many guests appreciate the clean and refreshing atmosphere, especially in common areas. However, some have raised concerns about bathroom maintenance, stained towels and dusty rooms. Addressing these issues could significantly enhance the guest experience.
The staff at Riad Chennaoui are consistently praised for their exceptional hospitality and attentiveness. They go above and beyond to assist guests, making the stay memorable. Despite occasional lapses in attentiveness, the overall consensus underscores a warm and helpful environment throughout the stay.
The wifi service at Riad Chennaoui works well in common areas but is inconsistent in rooms, where some guests experience weak signals or no connection at all. This is generally seen as an acceptable compromise given the strong connectivity in shared spaces.
Guests find the parking options near Riad Chennaoui convenient with several facilities available within a short walk. The staff assists with directions and additional information, ensuring a smooth parking experience.
As for the beds, experiences are mixed: many guests find them comfortable with good pillows and bedding. However, some report hard and uncomfortable mattresses and minor issues with bedding. Improvements in mattresses and bedding could further enhance guest comfort.
Overall, Riad Chennaoui provides an authentic Moroccan experience with excellent location, dining and staff hospitality, although room and cleanliness inconsistencies exist. Improvements in these areas could significantly elevate the guest experience.
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The breakfast at Riad Chennaoui is a significant highlight with guests lauding the "delicious," "generous," and "very good" offerings. Its typical Moroccan breakfast, served in the charming courtyard or patio, features substantial, filling portions and freshly prepared ingredients, including mint tea and orange juice. Any critiques about simplicity or repetitiveness are overshadowed by the overall positive reception and the accommodating nature of the staff.
Dinner at Riad Chennaoui also earns high marks, particularly for the traditional tajines prepared by Mohammed, as well as couscous and other Moroccan dishes. Guests found the meals offered at the riad superior to those at nearby restaurants, often highlighting the fresh orange juice. The staff's enthusiasm and hospitality further enhance the dining experience.
While room experiences vary, many guests find them clean, cozy and reflective of authentic Moroccan style. Some guests report issues with room hygiene, size, temperature control and maintenance. Efforts to maintain consistency in cleaning and upkeep, particularly in bathrooms, could improve overall satisfaction.
Cleanliness at Riad Chennaoui receives mixed reviews. Many guests appreciate the clean and refreshing atmosphere, especially in common areas. However, some have raised concerns about bathroom maintenance, stained towels and dusty rooms. Addressing these issues could significantly enhance the guest experience.
The staff at Riad Chennaoui are consistently praised for their exceptional hospitality and attentiveness. They go above and beyond to assist guests, making the stay memorable. Despite occasional lapses in attentiveness, the overall consensus underscores a warm and helpful environment throughout the stay.
The wifi service at Riad Chennaoui works well in common areas but is inconsistent in rooms, where some guests experience weak signals or no connection at all. This is generally seen as an acceptable compromise given the strong connectivity in shared spaces.
Guests find the parking options near Riad Chennaoui convenient with several facilities available within a short walk. The staff assists with directions and additional information, ensuring a smooth parking experience.
As for the beds, experiences are mixed: many guests find them comfortable with good pillows and bedding. However, some report hard and uncomfortable mattresses and minor issues with bedding. Improvements in mattresses and bedding could further enhance guest comfort.
Overall, Riad Chennaoui provides an authentic Moroccan experience with excellent location, dining and staff hospitality, although room and cleanliness inconsistencies exist. Improvements in these areas could significantly elevate the guest experience.
Cheap Riad
Small Riad
3-Star Riad
About Riad Chennaoui
License: 40000MH1238
Guest Reviews
Location
Despite being centrally located, the riad offers a peaceful retreat from the city's noise. Its setting in the Medina ensures that you can truly experience the essence of Moroccan culture while enjoying a quiet ambiance. The district itself is highlighted as safe and secure, enhancing the overall comfort of the stay.
Riad Chennaoui's structure is lauded for both its beauty and authenticity, providing a cozy and traditional Moroccan lodging experience. The welcoming and helpful staff further elevate the experience, making it a favored choice among visitors.
Breakfast
Guests have particularly appreciated the staff's accommodating nature with several mentions of early meal preparations for those with early departures. The traditional sweet elements of the breakfast are well received and the freshness of the ingredients, including the mint tea and fresh orange juice, is often commended.
Despite a few minor critiques regarding the simplicity or repetitiveness of the offerings, the majority view the breakfast as a highlight of their stay, describing it as "spectacular," "top-notch," and "excellent value for money." The consistent mention of friendly service further enhances the overall positive impression of the breakfast at Riad Chennaoui.
Dinner
Rooms
Guests found many rooms to be clean, cozy and reflecting the authentic Moroccan style with some rooms even akin to mini apartments. Yet, others lamented about lack of windows, poor lighting and uncomfortable mattresses. Noise, particularly from the streets and communal breakfast areas, was a noticeable issue for some rooms, mainly those on the ground floor.
Temperature control posed a challenge with many rooms reportedly cold during the winter months, while a few lacked adequate air conditioning, raising issues during hotter periods. Room decoration ranged from beautifully intricate designs to rather plain and unremarkable setups.
In terms of amenities, several rooms had their own bathrooms, some of which were described as being too small or in need of better maintenance, such as dealing with peeling paint or broken fixtures. Some guests appreciated the presence of air conditioners, which worked well, although a significant number mentioned a lack of daily cleaning and basic provisions like water and toiletries.
Overall, guests' experiences with the rooms at Riad Chennaoui varied, indicating that while the riad can offer beautiful and comfortable stays, ensuring consistency and improvement in room conditions would enhance guest satisfaction.
Beds
However, there were some points of contention. Some rooms, especially the triple rooms with four beds, felt a bit cramped. There were several mentions of hard and uncomfortable mattresses with instances of discomfort significant enough that a few guests preferred sleeping on the floor. The condition of some mattresses was less than ideal with reports of wear and tear, dents and squeaking. The bedding, although mostly commendable, did have occasional issues such as insufficient blankets and stained bedspreads.
Despite these mixed reviews, the general consensus leans towards a decent level of comfort considering the cost with clean spaces and helpful amenities like towel provision and luggage storage post check-out. Improvements to the mattresses and attention to bedding details could enhance the guest experience further.
Cleanliness
However, issues with cleanliness, particularly in the bathrooms, were a recurring concern among guests. Complaints included stained towels, dirty carpets and dusty rooms. Specific problems such as mold in bathrooms, rusty sinks and poor maintenance of facilities like toilets and showers were frequently mentioned. Instances of dirty bedding and unpleasant odors also detracted from the stay for some visitors.
While some guests noted that rooms were cleaned daily and found the cleanliness to be excellent, many others felt that the housekeeping could be significantly improved. The need for better cleaning of rooms, bathrooms and shared facilities was a common refrain. Some guests even reported issues like cockroaches, leaking toilets and poorly maintained general areas.
In summary, while Riad Chennaoui has the potential to be a pleasant and value-for-money stay, improvements in cleanliness and maintenance, especially of bathrooms and bedding, would enhance the experience for future guests.
Staff
Wi-Fi
Parking
No, Riad Chennaoui doesn't have any pool.
No, a spa isn't available at Riad Chennaoui.
No, Riad Chennaoui doesn't allow dogs.
No, parking facilities aren't available at Riad Chennaoui.
No, Riad Chennaoui doesn't have a gym.
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