Palais de l'O - Maison d'hôtes
Marrakech
31.64900200,
-7.87672000
,
Route De Fes, Km 12, Douar Oulad Jallal, Commune Oulade Hassoune
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPalais de l'O - Maison d'hôtes, situated just outside Marrakech, offers a serene and peaceful retreat ideal for guests who prioritize tranquility and a natural setting over proximity to the bustling city center. Nestled amidst beautiful gardens, its location ensures a quiet and calm environment despite being around a 25-30 minute drive from the Medina. While the distance might be a drawback for some, the calming surroundings and exceptional staff enhance the overall relaxing experience.
The dining experience at the hotel receives favorable reviews, especially at dinner time with guests complimenting the quality and affordability of meals. Special dinners, like the New Year's Eve meal, are particularly applauded. Although some find the menu somewhat limited and repetitive, the general sentiment is that the restaurant provides good value for money and a satisfying dining experience.
Rooms at Palais de l'O are spacious, beautifully decorated and often praised for their cleanliness and comfort. The aesthetic and tranquil atmosphere of the rooms adds to the pleasant stay with many rooms offering garden or pool views. However, some guests reported issues like maintenance problems, soundproofing and discrepancies between room descriptions and actual conditions. Despite these minor drawbacks, the overall feedback on room quality is positive.
Cleanliness in the hotel garners mixed responses. While many guests highlight the daily upkeep and cleanliness contributing to a relaxing atmosphere, others report inconsistencies such as dirty linens and superficial cleaning. Nonetheless, the overall ambiance and setting are generally appreciated for providing a peaceful retreat.
The staff at Palais de l'O significantly contribute to the positive guest experience. Guests consistently praise the team's kindness, attentiveness and professionalism, which enhance the welcoming atmosphere of the hotel. Minor incidents of misunderstandings and perceived rudeness were noted but are largely overshadowed by the overwhelmingly positive feedback regarding the staff's service.
The spa services are well-received with the Hammam and massages being particularly recommended. Despite some complaints about the cleanliness and early closing hours of the spa, many guests find it a noteworthy aspect of the hotel.
The pool area stands out as a highlight with guests describing it as beautiful, well-maintained and peaceful. The large, deep pool, surrounded by comfortable sunbeds and clean facilities, contributes to the overall serene environment of the hotel. Although the pool water has been noted as cold at times, it remains a favorite feature among visitors.
While the bed amenities receive generally positive feedback for comfort, the hotel’s four-star rating is subject to mixed reviews. Guests feel the hotel often falls short of a true four-star experience, suggesting some areas for improvement. However, the beautiful setting and efficient, pleasant staff keep the overall guest experience positive.
In summary, Palais de l'O - Maison d'hôtes offers a peaceful escape with beautiful surroundings, excellent staff and satisfying dining experiences, making it a commendable choice for those seeking relaxation away from the city's hustle. Some areas such as room maintenance, breakfast variety and cleanliness could benefit from enhancements, but the hotel’s strengths often outweigh these drawbacks.
Categories
The dining experience at the hotel receives favorable reviews, especially at dinner time with guests complimenting the quality and affordability of meals. Special dinners, like the New Year's Eve meal, are particularly applauded. Although some find the menu somewhat limited and repetitive, the general sentiment is that the restaurant provides good value for money and a satisfying dining experience.
Rooms at Palais de l'O are spacious, beautifully decorated and often praised for their cleanliness and comfort. The aesthetic and tranquil atmosphere of the rooms adds to the pleasant stay with many rooms offering garden or pool views. However, some guests reported issues like maintenance problems, soundproofing and discrepancies between room descriptions and actual conditions. Despite these minor drawbacks, the overall feedback on room quality is positive.
Cleanliness in the hotel garners mixed responses. While many guests highlight the daily upkeep and cleanliness contributing to a relaxing atmosphere, others report inconsistencies such as dirty linens and superficial cleaning. Nonetheless, the overall ambiance and setting are generally appreciated for providing a peaceful retreat.
The staff at Palais de l'O significantly contribute to the positive guest experience. Guests consistently praise the team's kindness, attentiveness and professionalism, which enhance the welcoming atmosphere of the hotel. Minor incidents of misunderstandings and perceived rudeness were noted but are largely overshadowed by the overwhelmingly positive feedback regarding the staff's service.
The spa services are well-received with the Hammam and massages being particularly recommended. Despite some complaints about the cleanliness and early closing hours of the spa, many guests find it a noteworthy aspect of the hotel.
The pool area stands out as a highlight with guests describing it as beautiful, well-maintained and peaceful. The large, deep pool, surrounded by comfortable sunbeds and clean facilities, contributes to the overall serene environment of the hotel. Although the pool water has been noted as cold at times, it remains a favorite feature among visitors.
While the bed amenities receive generally positive feedback for comfort, the hotel’s four-star rating is subject to mixed reviews. Guests feel the hotel often falls short of a true four-star experience, suggesting some areas for improvement. However, the beautiful setting and efficient, pleasant staff keep the overall guest experience positive.
In summary, Palais de l'O - Maison d'hôtes offers a peaceful escape with beautiful surroundings, excellent staff and satisfying dining experiences, making it a commendable choice for those seeking relaxation away from the city's hustle. Some areas such as room maintenance, breakfast variety and cleanliness could benefit from enhancements, but the hotel’s strengths often outweigh these drawbacks.
Hotel with Parking
This establishment offers free self-parking, free valet parking, and indoor parking facilities.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
About Palais de l'O - Maison d'hôtes
License: 00000XX000
Guest Reviews
Location
One of the key highlights is the exceptional setting and welcoming staff that enhance the overall experience in this very beautiful location. The distance, approximately 25-30 minutes by car from the city center, might be considered far by some, but it also means guests can enjoy a quiet location away from the downtown hustle. Despite being a bit remote, the peaceful setting close to Marrakech, coupled with lovely staff, ensures a very relaxing stay.
For those willing to compromise on proximity to the city center, the 20/25-minute drive from the Medina is a small price to pay for the hotel's beauty and tranquility. However, prospective visitors should note that the hotel is situated 900 meters from a bus line that provides access to Marrakech, allowing for some connectivity to the city. For those prioritizing peace and quiet over convenience, Palais de l'O offers an ideal escape.
Breakfast
However, there are some consistent criticisms. Several guests felt the breakfast was simple and repetitive, lacking variety and excitement. Concerns about quality were raised with descriptions of poor and minimal offerings, day-old bread and food items not always being fresh or warm. For some, the limited choices and basic nature of the breakfast didn't meet expectations, leaving an overall impression that improvements could be made. Despite its simplicity and areas needing enhancement, the breakfast was still appreciated by some for its good value and satisfying meals.
Dinner
While the restaurant's offerings are appreciated for their simplicity and taste, some guests point out the limited variety in the menu, which can be somewhat repetitive for lunch and dinner. There are mentions of the food being average or basic by some with specific criticisms about the overall quality and limited options. Despite these concerns, the positive aspects, including good service and a commendable 160 dirhams menu, often compensate for the limitations.
Overall, while there is recognition of areas for improvement, the general sentiment leans toward a satisfying and cost-effective dining experience at the hotel, especially during dinner time.
Rooms
Many rooms feature a garden or pool view, enhancing the overall experience. The ample room space, large beds and good bedding make for a comfortable stay. However, some issues have been noted, such as discrepancies between room photos and actual rooms, occasional maintenance problems and inadequate heating and air conditioning.
Some guests found their rooms not soundproof and noticed minor cleanliness issues like stained towels and smells of mold. While most rooms were clean, a few had torn furniture and dirty marks on the walls. There were also reports of certain rooms being small and not matching the descriptions given, lacking amenities like living rooms and minibars and some safes not working.
Despite these issues, guests generally found their rooms met expectations and appreciated the calm, distinct environment provided by the hotel. The staff, described as beautiful, contributed to the positive experiences of many guests.
Beds
Cleanliness
However, there are several concerning remarks about cleanliness that cannot be ignored. Some guests encountered issues such as dirty sheets and towels, foul odors in the bathrooms and superficial cleaning. Specific complaints include finding hairs in the bathtub, urine in the toilet and dust on furniture. Additionally, several reviews mention stained or torn bedding and a need for general maintenance.
Despite these negative points, the pleasant feedback on cleanliness from some guests suggests that there are inconsistencies in the upkeep and maintenance of the rooms and facilities.
Staff
While the majority of reviews focus on the positive aspects of the staff, there were a few isolated incidents where guests encountered some issues. Complaints included a lack of understanding of specific requests, such as knowledge about cocktails and an instance of perceived rudeness. Additionally, a minor critique was noted regarding the pool's safety due to sharp steps. Despite these few negatives, the consensus is that the staff of 'Palais de l'O - Maison d'hôtes' contribute significantly to the overall positive experience of the guests through their kindness, professionalism and attentive service.
Spa
Pool
4 Star
Yes, Palais de l'O - Maison d'hôtes has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Palais de l'O - Maison d'hôtes.
No, Palais de l'O - Maison d'hôtes doesn't allow dogs.
Yes, parking facilities are available at Palais de l'O - Maison d'hôtes.
No, Palais de l'O - Maison d'hôtes doesn't have a gym.
Location Show Map
More Options
